94
VQT2J46
Troubleshooting guide
Digital broadcasts cannot be received.
¾
Digital broadcast may not have started in your region yet.
¾
The aerial may not be pointing in the direction of the TV station,
or the direction of the aerial may have changed due to strong
winds or vibration. If problem persists consult your local TV
aerial installer.
¾
Switch “Active Antenna” to “On” in the Setup menu if you are
using an indoor antenna. (
>
77)
After DVB Auto Setup only some or no DVB
channels are found.
¾
Check to ensure your area is covered by DVB transmissions.
¾
Check that the aerial and antenna cable are designed for DVB.
If you live within 5-10 km of DVB transmission towers, a
combined VHF/UHF aerial should be adequate. Outside this
area, separate VHF and UHF aerials provide superior reception
performance. (
>
10)
Picture regularly breaks up on some channels.
“No Signal” message is displayed.
¾
Check “Signal Condition”. If “Signal Quality” or “Signal Strength”
are displayed in red or constantly changing, check aerial. If
problem persists consult your local TV aerial installer. (
>
74)
¾
Check that the aerial and antenna cable are designed for DVB.
¾
Interference (known as impulse noise) from household
appliances such as light switches, fridges etc. may cause
picture break up and/or audio distortion. Use a high quality
quad shielded coaxial cable fly lead between this unit and
antenna wall socket to minimise impulse noise pickup. If
problem persists consult your local TV aerial installer.
¾
Check aerial connection.
¾
Adjust the aerial reception with “DVB Manual Tuning” in the
Setup menu. (
>
73)
Picture very infrequently breaks up on some or
all channels.
¾
Electrical atmospheric interference caused by local or distant
lighting storms or heavy rain with wind in “leafy” locations may
cause pictures to break up and audio to mute or distort
momentarily.
¾
Impulse noise interference from an infrequently used electrical
appliance, or a passing vehicle or lawn mower with a “noisy”
ignition system.
Data broadcasts cannot be received.
¾
If Italy is selected in Country setting, data broadcasts cannot be
received.
VIERA Link doesn’t work.
¾
Check the HDMI cable connection. Check that “HDMI” is
displayed on the front display when the power for the main unit
is set to On.
¾
Make sure that “VIERA Link” is set to “On”. (
>
77)
¾
Check the “HDAVI Control” settings on the connected device.
¾
Some functions may not work if depending on the version of
“HDAVI Control” of the connected equipment. This unit supports
“HDAVI Control 5” functions.
¾
If the connection for the equipment connected with HDMI was
changed, or if there was a power failure or the plug was
removed from the household mains socket, “HDAVI Control”
may not work.
In this case, perform the following operations.
1
When the HDMI cable is connected to all equipment with the
power on, turn the TV (VIERA) on again.
2
Change the TV (VIERA) settings for the “HDAVI Control”
function to off, and then set to on again. (For more
information, see the VIERA operating instructions.)
3
Switch the VIERA input to HDMI connection with this unit,
and after this unit’s screen is displayed check that “HDAVI
Control” is working.
The operation on this unit (music playback etc.)
is interrupted.
¾
The operation on this unit may be interrupted when you press
buttons on the TV remote control that do not work for VIERA
Link functions.
To return all the settings other than the main ones
to the factory preset
¾
Select “Yes” in “Shipping Condition” in the Setup menu. All the
settings except for the ratings level, ratings PIN, language
settings, Slideshow Settings and clock settings, etc. return to
the factory preset. The timer recording programmes are also
cancelled. (
>
79)
¾
Select “Yes” in “Default Settings” in the Setup menu. All the
settings other than the tuning settings, clock settings, country
settings, language settings, disc language settings, ratings
level, ratings PIN, remote control code, etc. return to the factory
presets. The timer recording programmes are also cancelled.
(
>
79)
¾
Press and hold [
X
CH] and [CH
W
] on the main unit until the
Country setting screen appears.
All the settings except for the ratings level, ratings PIN, clock
settings and remote control code, etc. return to the factory
preset. The timer recording programmes are also cancelled.
To reset the ratings level settings
¾
While the disc tray is open, press [DRIVE SELECT] to select
the DVD drive, then press and hold [
¥
REC] and [
1
] on the
main unit at the same time for 5 or more seconds.
To restore the unit if it freezes due to one of the
safety devices being activated
¾
Press and hold [
Í
/I] on the main unit for 3 seconds. (The
settings remain.)
After performing an update, you can no longer
receive broadcasts.
¾
Depending on the content of the update, some settings may
have returned to the preset values. Fix the settings again.
Digital broadcast
VIERA Link
To reset this unit
Other
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