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Panasonic CS-HE9JKE Service Manual Download Page 1

© Panasonic HA Air-Conditioning (M) Sdn. Bhd. 2009.
Unauthorized copying and distribution is a violation of law.

Order No. PHAAM0810076C2

Air Conditioner

CS-HE9JKE

CU-HE9JKE

CS-HE12JKE CU-HE12JKE

TABLE OF CONTENTS

PAGE

PAGE

1 Safety Precautions

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3

2 Specifications

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5

3 Features

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11

4 Location of Controls and Components

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12

4.1. Product Overview-----------------------------------------12

5 Dimensions

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13

5.1. Indoor Unit--------------------------------------------------13
5.2. Outdoor Unit -----------------------------------------------14

6 Refrigeration Cycle Diagram

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15

7 Block Diagram

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16

8 Wiring Connection Diagram 

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17

8.1. Indoor Unit--------------------------------------------------17
8.2. Outdoor Unit -----------------------------------------------18

9 Electronic Circuit Diagram

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19

9.1. Indoor Unit--------------------------------------------------19

9.2. Outdoor Unit----------------------------------------------- 20

10 Printed Circuit Board

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21

10.1. Indoor Unit ------------------------------------------------- 21
10.2. Outdoor Unit----------------------------------------------- 22

11 Installation Instruction

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23

11.1. Select The Best Location ------------------------------ 23
11.2. Indoor/Outdoor Unit Installation Diagram ---------- 23
11.3. Indoor Unit ------------------------------------------------- 24
11.4. Outdoor Unit----------------------------------------------- 27

12 Operation and Control

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30

12.1. Basic Function -------------------------------------------- 30
12.2. Indoor Fan Motor Operation--------------------------- 31
12.3. Outdoor Fan Motor Operation ------------------------ 32
12.4. Airflow Direction Control-------------------------------- 33

Summary of Contents for CS-HE9JKE

Page 1: ...r Unit 14 6 Refrigeration Cycle Diagram 15 7 Block Diagram 16 8 Wiring Connection Diagram 17 8 1 Indoor Unit 17 8 2 Outdoor Unit 18 9 Electronic Circuit Diagram 19 9 1 Indoor Unit 19 9 2 Outdoor Unit...

Page 2: ...42 14 Servicing Mode 43 14 1 Auto OFF ON Button 43 14 2 Remote Control Button 44 15 Troubleshooting Guide 45 15 1 Refrigeration Cycle System 45 15 2 Breakdown Self Diagnosis Function 47 15 3 Error Cod...

Page 3: ...tandard regulation and the installation instruction An independent circuit and single outlet must be used If electrical circuit capacity is not enough or defect found in electrical work it will cause...

Page 4: ...ture 3 Tighten the flare nut with torque wrench according to specified method If the flare nut is over tightened after a long period the flare may break and cause refrigerant gas leakage 4 Do not touc...

Page 5: ...nt A 3 2 Input Power W 115 690 1 72k COP W W 5 22 5 22 3 78 Kcal hW 4 52 4 49 3 25 Power Factor 94 Indoor Noise H L QLo dB A 42 27 24 Power Level dB 58 Outdoor Noise H L dB A 47 Power Level dB 62 Low...

Page 6: ...40 21 1 4 Width I D O D mm inch 870 34 1 4 780 30 23 32 Depth I D O D mm inch 199 7 27 32 289 11 3 8 Weight Net I D O D kg lb 12 26 37 82 Piping Pipe Diameter Liquid Gas mm inch 6 35 1 4 9 52 3 8 Stan...

Page 7: ...rature capacity Input Power and COP measured at 230 V indoor temperature 20 C outdoor 2 1 C 4 Heating extreme low temperature capacity Input Power and COP measured at 230 V indoor temperature 20 C out...

Page 8: ...Input Power W 115 1 04k 2 28k COP W W 5 22 4 62 3 38 Kcal hW 4 52 3 97 2 90 Power Factor 94 Indoor Noise H L QLo dB A 44 33 30 Power Level dB 60 Outdoor Noise H L dB A 50 Power Level dB 65 Low Temp C...

Page 9: ...540 21 1 4 Width I D O D mm inch 870 34 1 4 780 30 23 32 Depth I D O D mm inch 199 7 27 32 289 11 3 8 Weight Net I D O D kg lb 12 26 37 82 Piping Pipe Diameter Liquid Gas mm inch 6 35 1 4 9 52 3 8 Sta...

Page 10: ...ature capacity Input Power and COP measured at 230 V indoor temperature 20 C outdoor 2 1 C 4 Heating extreme low temperature capacity Input Power and COP measured at 230 V indoor temperature 20 C outd...

Page 11: ...ent Random auto restart after power failure for safety restart operation Gas leakage protection Prevent compressor reverse cycle Inner protector to protect Compressor Noise prevention during soft dry...

Page 12: ...12 4 Location of Controls and Components 4 1 Product Overview 4 1 1 Indoor Unit 4 1 2 Outdoor Unit 4 1 3 Remote Control...

Page 13: ...13 5 Dimensions 5 1 Indoor Unit...

Page 14: ...14 5 2 Outdoor Unit...

Page 15: ...15 6 Refrigeration Cycle Diagram...

Page 16: ...16 7 Block Diagram...

Page 17: ...17 8 Wiring Connection Diagram 8 1 Indoor Unit...

Page 18: ...18 8 2 Outdoor Unit...

Page 19: ...19 9 Electronic Circuit Diagram 9 1 Indoor Unit...

Page 20: ...20 9 2 Outdoor Unit...

Page 21: ...21 10 Printed Circuit Board 10 1 Indoor Unit 10 1 1 Main Printed Circuit Board 10 1 2 Indicator Panel...

Page 22: ...22 10 2 Outdoor Unit 10 2 1 Main Printed Circuit Board...

Page 23: ...careful that heat radiation from the condenser is not obstructed There should not be any animal or plant which could be affected by hot air discharged Keep the spaces indicated by arrows from wall ce...

Page 24: ...e downward arrow on the installation plate and horizontally from the side arrow on the installation plate see figure above Drill the piping hole at either the right or the left and the hole should be...

Page 25: ...25 3 For the embedded piping This can be used for left rear piping and left bottom piping also...

Page 26: ...polychloroprene sheathed 4 x 1 5 mm2 flexible cord type designation 245 IEC 57 or heavier cord Secure the connecting cable onto the control board with the holder clamper This equipment must be proper...

Page 27: ...ing Connect the piping Align the center of piping and sufficiently tighten the flare nut with fingers Further tighten the flare nut with torque wrench in specified torque as stated in the table Connec...

Page 28: ...le of the gauge doesn t move after about 5 minutes Note FOLLOW THIS PROCEDURE CAREFULLY IN ORDER TO AVOID REFRIGERANT GAS LEAKAGE 5 Disconnect the charging hose from the vacuum pump and from the servi...

Page 29: ...outdoor unit according to the diagram below 5 Secure the power supply cord and connecting cable onto the control board with the holder 6 Attach the control board cover back to the original position wi...

Page 30: ...rts remote control setting temperature will be taken as base value for temperature shifting processes These shifting processes are depending on the air conditioner settings and the operation environme...

Page 31: ...C The Auto Operation Mode shifting will take place whenever operation mode changed from Cooling Soft Dry to Heating or vice versa 12 1 5 Fan Operation Fan Operation is used to circulate air in a room...

Page 32: ...n motor feedback 2550 rpm or 50 rpm continue for 10 seconds then fan motor error counter increase fan motor is then stop and restart If the fan motor counter becomes 7 times then H19 fan motor error i...

Page 33: ...Powerful ON Five level setting is possible with the remote controller The louver swings between the upper limit and the lower limit After Powerful is turned on the louver is fixed at 26 for 5 minutes...

Page 34: ...on The values in the parentheses are for the models CS HE12GKE Heating Operation Mode Manual Operation Vertical Automatic Operation Power ON Five level setting is possible with the remote controller 1...

Page 35: ...nged quiet operation is shifted to quiet operation of the new mode 5 During quiet operation if timer on activates quiet operation maintains 6 After off when on back quiet operation is not memorised Op...

Page 36: ...he new fan speed 4 When operation mode is changed quiet operation is shifted to quiet operation of the new mode expected fan only mode 5 During quiet operation if timer on activates quiet operation ma...

Page 37: ...t set time 12 9 Auto Restart Control 1 When the power supply is cut off during the operation of air conditioner the compressor will re operate within three to four minutes there are 10 patterns betwee...

Page 38: ...C Pressing TEMP down button at the remote control 10 C Pressing TEMP up button at the remote control During the operation of this mode The indoor fan speed will remain at Hi fan tap all the time inclu...

Page 39: ...be stopped immediately for 3 minutes 4 The first 30 minutes of cooling operation A will be applied 13 1 4 IPM Power transistor Prevention Control A Overheating Prevention Control 1 When the IPM temper...

Page 40: ...erature indoor piping temperature is below 4 C During Heating operations Indoor piping temperature indoor suction is under 5 C b Control contents Compressor stops and restart after 3 minutes If the co...

Page 41: ...mpressor stops if outdoor pipe temperature exceeds 63 C If the compressor stops 4 times in 20 minutes Timer LED blinking F95 outdoor high pressure rise protection 13 2 3 Freeze Prevention Control 1 Wh...

Page 42: ...or above 13 3 2 Outdoor Air Temperature Control The maximum current value is regulated when the outdoor air temperature rises above 14 C in order to avoid compressor over loading 13 3 3 Overload Prote...

Page 43: ...itch Mode is in standby condition and press any button at remote control to transmit and store the desired transmission code to the EEPROM There are 4 types of remote control transmission code could b...

Page 44: ...r Set button a Beep sound will be heard LCD returns to original display after 2 seconds LCD returns to original display if remote control does not operate for 30 seconds 14 2 2 CLOCK BUTTON To change...

Page 45: ...problems before inspecting the refrigeration cycle Such problems include insufficient insulation problem with the power source malfunction of a compressor and a fan The normal outlet air temperature a...

Page 46: ...s after an operation is started Cooling Mode Heating Mode Low Pressure High Pressure Electric current during operating Low Pressure High Pressure Electric current during operating Condition of the air...

Page 47: ...tatus 1 Turn power on 2 Press the CHECK button on the remote controller contiguously for 5 seconds 3 will be displayed on the remote controller display Note Display only for No transmitting signal no...

Page 48: ...H28 Outdoor heat exchanger temperature sensor abnormality Continue for 5 sec O Outdoor heat exchanger temperature sensor defective or disconnected H30 Outdoor discharge pipe temperature sensor abnorm...

Page 49: ...ransmission is checked whether it is normal Malfunction Caused Faulty indoor unit PCB Faulty outdoor unit PCB Indoor unit outdoor unit signal transmission error due to wrong wiring Indoor unit outdoor...

Page 50: ...re interconnected Malfunction Caused Wrong models interconnected Wrong indoor unit or outdoor unit PCBs mounted Indoor unit or outdoor unit PCBs defective Indoor outdoor unit signal transmission error...

Page 51: ...tion Decision Conditions During startup and operation of cooling and heating the temperatures detected by the indoor intake air temperature sensor are used to determine sensor errors Malfunction Cause...

Page 52: ...Decision Conditions During startup and operation of cooling and heating the temperatures detected by the outdoor compressor temperature sensor are used to determine sensor errors Malfunction Caused F...

Page 53: ...ons A current transformer CT is detected by checking the compressor running frequency rated frequency and CT detected input current less than 0 65A for continuously 20 seconds Malfunction Caused CT de...

Page 54: ...termine abnormal fan motor feedback of rotation 2550rpm or 50rpm Malfunction Caused Operation stops due to short circuit inside the fan motor winding Operation stops due to breaking of wire inside the...

Page 55: ...Decision Conditions During startup and operation of cooling and heating the temperatures detected by the indoor heat exchanger temperature sensor are used to determine sensor errors Malfunction Caused...

Page 56: ...Abnormal Malfunction Decision Conditions During standby of cooling and heating operation e ion breakdown occurs and air conditioner stops operation Malfunction Caused Faulty indoor main PCB Faulty in...

Page 57: ...tion Decision Conditions During startup and operation of cooling and heating the temperatures detected by the outdoor air temperature sensor are used to determine sensor errors Malfunction Caused Faul...

Page 58: ...tion Decision Conditions During startup and operation of cooling and heating the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor errors Malfunction Caused Fau...

Page 59: ...ion Decision Conditions During startup and operation of cooling and heating the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor errors Malfunction C...

Page 60: ...lfunction Decision Conditions The supply power is detected for its requirement by the indoor outdoor transmission Malfunction Caused Wrong models interconnected Wrong indoor unit and outdoor unit PCBs...

Page 61: ...ity Malfunction Decision Conditions If Patrol sensor feedback is 0V or 5V continuous for 6 hours Error will display only when the Patrol operation is ON Malfunction Caused Faulty connector connection...

Page 62: ...ration is used to determine abnormal fan motor Malfunction Caused Operation stops due to short circuit inside the fan motor winding Operation stops due to breaking of wire inside the fan motor Operati...

Page 63: ...uring heating operation the temperature detected by the indoor pipe temperature sensor is above 60 C Malfunction Caused Clogged air filter of the indoor unit Dust accumulation on the indoor unit heat...

Page 64: ...ecision Conditions Freeze prevention control takes place when indoor pipe temperature is lower than 2 C Malfunction Caused Clogged air filter of the indoor unit Dust accumulation on the indoor unit he...

Page 65: ...nditions When heating operation when indoor pipe temperature is below 10 C When cooling operation when indoor pipe temperature is above 45 C Malfunction Caused Connector in poor contact Faulty sensor...

Page 66: ...eration of cooling and heating when Power Factor Correction PFC protection circuitry at the outdoor unit main PCB senses abnormal high DC voltage level Malfunction Caused DC voltage peak due to power...

Page 67: ...checking the CT detected input current value and the compressor running frequency During startup and operating of cooling and heating input current 8 78 256 A Hz x compressor running frequency 0 25 G...

Page 68: ...lfunction Decision Conditions A compressor rotation failure is detected by checking the compressor running condition through the position detection circuit Malfunction Caused Compressor terminal disco...

Page 69: ...detected by the outdoor pipe temperature sensor Malfunction Caused Outdoor pipe temperature rise due to short circuit of hot discharge air flow Outdoor pipe temperature rise due to defective of outdo...

Page 70: ...ated Heat Sink Overheating During operation of cooling and heating when heat sink temperature data 90 C is detected by the heat sink temperature sensor Malfunction Caused IPM overheats due to short ci...

Page 71: ...n of cooling and heating when compressor tank temperature data 112 C is detected by the compressor tank temperature sensor Malfunction Caused Refrigerant shortage refrigerant leakage 2 3 way valve clo...

Page 72: ...nt Control is detected by checking the input current value being detected by current transforme CT with the compressor running r Malfunction Caused Over current due to compressor failure Over current...

Page 73: ...shooting Checking the power transistor Never touch any live parts for at least 10 minutes after turning off the circuit breaker If unavoidable necessary to touch a live part make sure the power transi...

Page 74: ...horizontal vane gently Remove the 2 caps and 2 screws at the bottom of discharge vane Fig 1 Fig 2 2 Remove the front panel by pressing Lever Arm with finger Fig 2 High voltages are generated in the e...

Page 75: ...emove the screw one in center part of the unit Fig 3 5 Remove the Front Grille by releasing the 4 hooks at the top of the Front Grille Hold both side of the Front Grille and remove it by pulling up an...

Page 76: ...Air Swing Motor for vertical louver CN STM2 Air Swing Motor for horizontal louver CN FM Indoor Unit Fan Motor 16 1 3 Removal of PCB Fig 6 Fig 7 1 Disconnect lead wire from terminal board complete Fig...

Page 77: ...ol boards cover L by releasing the hooks then remove the PCB from the control board cover L Fig 8 16 1 4 Removal of Fan Motor and Cross Flow Fan Fig 9 1 Remove particular piece Fig 9 2 Remove the drai...

Page 78: ...r Complete Fig 10 4 Release screw at Gear Complete then remove the Gear Complete Fig 10 5 Pull the Discharge Grille downward then removed it Fig 9 Fig 11 6 Remove the Fan Motor Cover by removing four...

Page 79: ...79 Fig 12 7 Remove the screw on the left side of evaporator Fig 12 Fig 13 8 Loosen the screw between the Cross Flow Fan and Fan Motor Fig 13 9 Remove the bearing Fig 12...

Page 80: ...80 Fig 14 10 Lift up the Evaporator and remove the Cross Flow Fan from the unit by pulling it to the left and downward Fig 14 Fig 15 11 Pull out the Fan Motor Fig 15...

Page 81: ...particular pieces the Terminal Board Complete Fig 16 4 Removed live brown and neutral blue wire Fig 17 16 1 6 Removal of Air Swing Motors for Vertical and Horizontal Louvers 1 The Air Swing Motors fo...

Page 82: ...another three on the lower side on the Cabinet Front Plate Fig 1 3 Release the hooks four two on the right and another two on the left of the Cabinet Front Plate and remove the Front Plate by holding...

Page 83: ...nd the Earth Wire one screw Interconnect cables red white and black Disconnect them from the Terminals The earth terminal yellow green Remove it by unscrewing one screw Remove the screws two fixing th...

Page 84: ...stic part by removing the screws six on the PCB 16 2 5 Removal of Propeller Fan and Fan Motor 1 Remove the Cabinet Top Plate and Cabinet Front Plate according to 16 2 1 2 Remove the Control Box by rel...

Page 85: ...85 17 Technical Data 17 1 Operation Characteristics 17 1 1 CS HE9JKE CU HE9JKE...

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Page 89: ...89 17 1 2 CS HE12JKE CU HE12JKE...

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Page 93: ...2 24 1 80 0 59 22 0 C 3 09 2 12 0 48 2 88 2 04 0 52 2 68 1 97 0 56 2 44 1 88 0 60 230V Outdoor Temp C Indoor wet bulb temp 30 35 40 46 TC SHC IP TC SHC IP TC SHC IP TC SHC IP 17 0 C 3 47 2 63 0 78 3...

Page 94: ...Exploded View and Replacement Parts List 18 1 Indoor Unit Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service...

Page 95: ...CAP DRAIN TRAY 1 CWH521091 25 FLARE NUT 3 8 1 2 1 CWT251031 CWT251032 26 SENSOR COMPLETE 1 CWA50C2467 27 HOLDER SENSOR 1 CWH32137 28 GEAR COMPLETE INTAKE GRILLE 1 CWH68C1021 29 PIPE COVER 1 CWD911317...

Page 96: ...96 18 2 Outdoor Unit Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts...

Page 97: ...O 20 ACCUMULATOR 1 CWB131044 O 21 V COIL CO 4 WAY VALVE 1 CWA43C2144J 22 V COIL COMPLETE FOR EXP VALVE 1 CWA43C2058J 24 SENSOR COMPLETE 1 CWA50C2402 25 SENSOR COMPLETE 1 CWA50C2512 27 TERMINAL BOARD...

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