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Problems with Operation during Use
• If it does appear:
Click [TouchPadUtility], and click [Change/Remove] to remove the program. Then follow
the procedure under "If it does not appear" above to reinstall.
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If an application has a screen in which only one of horizontal and vertical scrolling is
possible, then regardless of the Touch Pad operation, scrolling only occurs in the
permitted direction. (For example, in a screen permitting only horizontal scrolling, a
vertical scroll operation results in horizontal scrolling.)
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As a result of the physical characteristics of the touchscreen, sometimes the position of
the stylus does not match the position of the cursor on the screen. This is not a malfunc-
tion. Perform [Calibration]. (
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When switching to a different user with the Fast User Switching function, the following
problems may occur:
• Some applications may not work properly.
• Key combination with the
Fn
key may not work.
• It may not be possible to set the settings of the display.
• The wireless LAN cannot be used.
In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.
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Some software applications installed after the time of purchase are not compatible with
Windows XP Service Pack 2. Refer to software maker’s homepage or other sources.
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For application software using a network, refer also to "Cannot start a network-used pro-
gram, or cannot share files or printers." (
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Is there an input screen (e.g., password input screen at startup) hidden behind another
window? Use the
Alt
+
Tab
key to check for other windows being displayed.
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Press the
Ctrl
+
Shift
+
Esc
key to open Task Manager and close the software
application which is not responding.
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After sliding the power switch for at least four seconds to turn off the computer, turn on
again.
Cannot point correctly with the stylus included with the computer
Some applications may not work properly
No response