Panasonic BL-C30 User Manual Download

Page: 1 / 36

How to Use This Documentation

The camera includes the following 4 manual types.

•

Installation/Troubleshooting (This manual)

This manual has important information you will need to understand before
installing the camera and troubleshooting tips.

•

Getting Started

Getting Started provides explanations for the initial configuration and
accessories included with the camera. The Getting Started helps you to easily
configure the camera.

•

Operating Instructions (Included on the Setup CD-ROM)

Operating Instructions explains about operations, settings, features and the
cleaning method when using the camera.

•

IMPORTANT SAFETY INSTRUCTIONS

Basic safety precautions are described to use the camera.

Please read this manual before using and save this manual for future
reference.

Installation/Troubleshooting

Model No.

BL-C30

Network Camera

All manuals and user guides at all-guides.com

all-guides.com

Summary of Contents for BL-C30

Page 1: ...cluded with the camera The Getting Started helps you to easily configure the camera Operating Instructions Included on the Setup CD ROM Operating Instructions explains about operations settings features and the cleaning method when using the camera IMPORTANT SAFETY INSTRUCTIONS Basic safety precautions are described to use the camera Please read this manual before using and save this manual for fu...

Page 2: ...shooting Trademarks Microsoft Windows and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Screen shots reprinted with permission from Microsoft Corporation All other trademarks identified herein are the property of their respective owners All manuals and user guides at all guides com ...

Page 3: ...g the Camera to a Router Supporting UPnP 12 1 5 Connecting the Camera to a Router Not Supporting UPnP 13 1 6 Setting Up the Camera Using the MAC Address on the Setup Program 14 2 Troubleshooting 19 2 1 About Indicator Display 19 2 2 About Camera Setup 21 2 3 About Wireless Communication 24 2 4 About Camera Image and Page Display 25 2 5 About Privacy Mode 30 2 6 About Pyroelectric Infrared Sensor 3...

Page 4: ...e point where they exit from the unit 8 The AC cord is used as the main disconnect device ensure that the socket outlet is located installed near the equipment and is easily accessible 9 Do not touch the unit AC adaptor AC adaptor cord or AC cord during lightning storms 10 Unplug the unit when unused for long periods of time 11 Refer all servicing to qualified service personnel Servicing is requir...

Page 5: ...ny other antenna or transmitter Medical Consult the manufacturer of any personal medical devices such as pacemakers to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2 412 GHz to 2 472 GHz and the power output level is 0 1 watts Do not use the unit in health care facilities if any regulations posted in the area instruct...

Page 6: ...sa EU maissa Iso Britannia Saksa Espanja Ranska Italia Belgia Tanska Ruotsi Suomi Alankomaat Sveitsi ja Kreikka Dutch Deze draadloze LAN apparatuur 2 4 GHz is bedoeld voor gebruik in de volgende EU landen Verenigd Koninkrijk Duitsland Spanje Frankrijk Italië België Denemarken Zweden Finland Nederland Zwitserland en Griekenland French Cet équipement LAN sans fil de 2 4 GHz a été conçu pour être uti...

Page 7: ...ss LAN ist für die Verwendung in folgenden EU Ländern vorgesehen Großbritannien UK Deutschland Spanien Frankreich Italien Belgien Dänemark Schweden Finnland Niederlande Schweiz und Griechenland Italian Questa apparecchiatura LAN wireless a 2 4 GHz è progettata per l utilizzo nei seguenti paesi dell Unione Europea Regno Unito Germania Spagna Francia Italia Belgio Danimarca Svezia Finlandia Paesi Ba...

Page 8: ...amera Any forced movement can damage the internal mechanism Indicator Privacy Button Pyroelectric Infrared Sensor see Getting Started Power on Normal Operation 1 1 The indicator turns orange if the camera is not connected to the LAN 2 The indicator blinks orange if the camera is not connected to the LAN Updating Firmware Getting IP address 2 Got IP address Setting Finished setting Not on the LAN O...

Page 9: ...Ethernet LAN port Serial number S N The MAC address DC IN jack Tripod Mounting Hole Used when installing the camera on a tripod FACTORY DEFAULT RESET Button Resets settings to default see page 93 of the Operating Instructions on the Setup CD ROM Switch Wired or Wireless Stand Mounting Hole Used when installing the camera onto a wooden wall with a stand Used when installing the camera onto a wooden...

Page 10: ...wnetcam com for details How the Viewnetcam com service works 1 Your ISP assigns a global IP address to your Internet access account that changes periodically This is the address needed to access the camera over the Internet 2 When your ISP assigned global IP address changes your camera automatically notifies the Viewnetcam com service server of the new address 3 The Viewnetcam com server contacts ...

Page 11: ...am com service Ask you ISP about what type of IP address you are using If the camera is using a port number other than 80 the port number must be specified at the end of the Viewnetcam URL For example Using port 80 http Cameraname viewnetcam com Using any other port http Cameraname viewnetcam com Port Number All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 12: ...s the UPnPTM feature is disabled by default Enable your router s UPnPTM feature following the router manual before you set up the camera See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for details If the maximum idle time is set in PPPoE or PPTP connection with your ISP disable it on the router See the router manual for details All manuals and user...

Page 13: ...ned a unique port number 1 Access the camera see page 8 of the Operating Instructions on the Setup CD ROM 2 Click Setup tab at the top of the page 3 Select Static on the Network page The Static IP Address Configuration page is displayed Make a note of the IP address and port number since they are required to enable port forwarding on the router 4 Click Save without changing the settings 5 Click Re...

Page 14: ...are settings on your PC If you cannot disable your firewall or antivirus software you can set up the camera using the camera MAC address as shown below 1 Enter the camera MAC address in the data field and click Set up camera 2 After confirming the network settings click OK After about a minute the Security Administrator page is displayed All manuals and user guides at all guides com ...

Page 15: ...bleshooting 15 3 Enter the user name and password and click Save 4 The Enter Network Password window is displayed Enter the User Name and Password that were set and click OK All manuals and user guides at all guides com ...

Page 16: ...es below When you are using a router supporting UPnP When you are using a router not supporting UPnP Follow the procedures shown on page 13 1 Enable the Auto Port Forwarding feature on the UPnP page see page 40 of the Operating Instructions on the Setup CD ROM 2 Register with the Viewnetcam com service on the Viewnetcam com page see page 41 of the Operating Instructions on the Setup CD ROM 3 Confi...

Page 17: ...X Controls can be installed from the file on the Setup CD ROM 1 Restart the PC 2 Confirm that Internet Explorer is closed 3 Double click ocx ActiveXInst exe on the Setup CD ROM Notes When the IP address was changed for the camera enter it on the address bar Video may not be displayed quickly or audio may not be heard immediately Wait for a while If you use a proxy server set the web browser not to...

Page 18: ...ervice Pack 2 To view a video Motion JPEG feature ActiveX Controls must be installed Follow the steps shown below to install ActiveX Controls 1 Click the warning displayed above the tabs and click Install ActiveX Control 2 Click Install All manuals and user guides at all guides com ...

Page 19: ...g to connect in the wireless mode Set the switch to the corresponding mode The wireless settings are not identical with those of the router Set the same SSID Communication mode and WEP as those of the router Indicator continues blinking orange Indicator blinks orange when updating firmware If you access the camera on the web browser Update Firmware page will be displayed Update the firmware follow...

Page 20: ...ptor PQLV202 Order No PQLV202X is being used Indicator continues blinking red The camera may be malfunctioning If you cannot access the camera the camera may be malfunctioning Call our customer call center Indicator lights red The camera is in privacy mode To disable the privacy mode press the privacy button see page 8 on the front of the camera or click Disable accessing and logging in to the cam...

Page 21: ...as turn the camera on one by one Viewnetcam com registration fails using Setup Program Your PC is not connected to the Internet through the router Configure the router for the Internet connection from your PC following the router manual And register with the Viewnetcam com service If you do not receive an E mail from the Viewnetcam com service your registered E mail address may be incorrect Regist...

Page 22: ...C see page 103 of the Operating Instructions on the Setup CD ROM Setup Program fails to complete successfully Network problems may occur during setup Confirm that your network is working Disconnect the plug of the AC cord from the outlet and reconnect it again Then set up the camera again More than 20 minutes have passed after turning the camera on Disconnect the plug of the AC cord from the outle...

Page 23: ...s the MAC address labeled beside the Ethernet LAN port The camera IP address and port number are shown next to the MAC address The password has been forgotten Press the FACTORY DEFAULT RESET button to reset the camera to default Set up the camera again The camera fails to get network information from the DHCP server is displayed The hub is not connected to the router Connect the hub to the router ...

Page 24: ...must be identical between the camera and wireless router Wireless communication is unstable The channel for communication is identical with another wireless network The wireless communication may be improved by changing the channel of the router Another nearby wireless device may be causing interference or the distance between the wireless camera and your wireless network may be too great Temporar...

Page 25: ...access with the address for local camera access The network is congested Pages may not be displayed immediately Wait for a while The web browser is accessing the proxy server Set the web browser to access the Internet directly see page 107 of the Operating Instructions on the Setup CD ROM The camera is malfunctioning The connection type is wrong see page 31 of the Operating Instructions on the Set...

Page 26: ...t forwarding is not enabled on the router see page 13 Enable port forwarding seeing the router manual for details Firewalls such as packet filtering on the router is blocking camera access Set the router to allow access to the camera seeing the router manual for details You are accessing the camera with an IP address for local camera access Access the camera with the global IP address of the route...

Page 27: ...t Explorer by Microsoft A gray screen is displayed The camera is in privacy mode Press the privacy button on the front of the camera see page 8 or disable the privacy mode logging into the camera as an administrator After that click Refresh on the web browser to display the camera image There are currently more than 20 simultaneous accesses to the video Motion JPEG Reduce the number of access to b...

Page 28: ...s set lower than 16 bits Set the color display 16 bits or higher Image flickers The object is dark Make the area around the camera brighter The AC power source frequency setting is wrong Set the proper AC power source frequency used in your area see page 45 of the Operating Instructions on the Setup CD ROM A bright object may cause horizontal flickers on the image Changing the object improves the ...

Page 29: ...e resolution image quality network traffic PC performance or what object you view The Max bandwidth usage is limited Increase the max bandwidth usage on your network see page 31 of the Operating Instructions on the Setup CD ROM The camera is in color night view mode The image refreshes slowly in color night view mode Make the area around the camera brighter Theimagestops refreshing during the wire...

Page 30: ...e update etc Download the latest firmware from the Panasonic Network Camera support website and update the firmware Problem Cause and Remedy Privacy button does not work The privacy button is not enabled on the Privacy Mode page Enable the privacy button on the Privacy Mode page see page 81 of the Operating Instructions on the Setup CD ROM Problem Cause and Remedy All manuals and user guides at al...

Page 31: ...c plastic it affects the pyroelectric infrared sensor performance Remove the obstacle in front of the sensor The pyroelectric infrared sensor does not detect a temperature difference outside its range The pyroelectric infrared sensor detects a temperature difference between an object and its surroundings in about 5 m detection range about 30 horizontally and about 85 vertically Therefore the small...

Page 32: ...e such as glass in front of the camera Where the object is exposed to strong light Near a radio wave emitting device Change the camera location see Getting Started Lens does not turn to the sensor position after the pyroelectric infrared sensor detects a temperature difference You have not enabled the Lens Position When Triggered setting Set Move to sensor position at the Lens Position When Trigge...

Page 33: ...he camera simultaneously Wait for a while and access the camera again The pan tilt reaches its end Confirm that the end display is displayed on the operation bar The pan tilt range is restricted Adjust the pan tilt range settings see page 48 of the Operating Instructions on the Setup CD ROM Part of the buttons on the operation bar are not displayed The access level is set to level 1 or 2 on the Ge...

Page 34: ...ns on the Setup CD ROM Login ID and password for E mail or FTP are invalid Make sure that you enter your correct login ID and password The camera does not transfer the image to a mobile phone The image quality is not set to Mobile Phone on the Image Buffer Transfer page Set the resolution to 160 x 120 and the image quality to Mobile Phone Some mobile phones do not support 320 x 240 resolution The ...

Page 35: ...con is not displayed in the My Network Places folder UPnP Windows component is not installed in Windows XP or Windows Me Install UPnP Windows component in Windows XP or Windows Me see page 110 of the Operating Instructions on the Setup CD ROM You cannot solve problems Ask the authorized Network Camera dealer No Yes No Yes Disconnect the plug of the AC cord of the camera from the outlet and reconne...

Page 36: ...ial is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan All manuals and user guides at all guides com a l l g u i d e s c o m ...

Search results

Summary of Contents for BL-C30

Reviews:

Related manuals for BL-C30

Brands by name

Popular brands

Panasonic BL-C30, Installation Manual

Search results

Summary of Contents for BL-C30

Reviews:

Related manuals for BL-C30

Brands by name

Popular brands