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Important Information

Network Camera 

(PoE Ready)

Model No.

BB-HCM527

BB-HCM547

Indoor Use Only

Outdoor Ready

© Panasonic System Networks Co., Ltd. 2008

PQQX16404XA

   KK0808CM2120 (CE)

How to Use the Documentation

This manual is written for both the BB-HCM527 (Indoor Use Only) and the 
BB-HCM547(Outdoor Ready). Available features and operations vary 
slightly depending on the model. You can confirm the model no. of your 
camera by checking the model no. printed on the front of the camera.
Model number suffix “CE” is omitted from the following model numbers 
shown in this document, unless necessary. BB-HCM527CE, 
BB-HCM547CE
All documentation can be found on the included CD-ROM.

• Important Information

 (PDF format; printed version also included)

This document. Provides general information and safety instructions for 
using the camera.

• Installation Guide 

(PDF format; printed version also included)

For BB-HCM527:

 Describes how to physically connect the camera to 

the power supply and network, as well how to mount or place the 
camera for regular use.

For BB-HCM547:

 Describes how to connect the camera to the power 

supply and network physically.

• Mounting Guide 

(PDF format; printed version also included)

For BB-HCM547:

 Describes how to mount or place the camera for 

regular use.

• Setup Guide 

(PDF format; printed version also included)

Describes how to set up the camera so that it can be accessed using a 
PC.

• Operating Instructions

 (HTML format)

Explains how to operate, program, and maintain the camera.

• Troubleshooting Guide

 (HTML format)

Provides solutions for problems you may have when using the camera.

• Stand-alone SD Memory Card Recording Guide

 (PDF format; printed 

version also included)
Describes how to record images to an SD memory card without using a 
PC.

Abbreviations

• The Network Camera is referred to as “the camera” in this document.
• The Setup CD-ROM is referred to as “the CD-ROM” in this document.
• The term “SD memory card” is used in this document to refer to SD 

memory cards and SDHC memory cards.

IMPORTANT SAFETY INSTRUCTIONS

When using this unit, basic safety precautions should always be followed 
to reduce the risk of fire, electric shock, or personal injury.

Note:

• References to the AC adaptor and the AC cord apply when using the 

optional BB-HCA3CE or BB-HCA3E AC Adaptor.

1.

Read and understand all instructions.

2.

Keep these instructions.

3.

Heed all warnings.

4.

Follow all instructions.

5.

Attach the Safety Wire to the camera to prevent it from dropping.

6.

After taking away the sand or the dust on the lens cover, wipe the lens 
cover with a dry cloth.

7.

Do not block any ventilation openings. Install in accordance with 
instructions.

8.

Do not install near any heat sources such as radiators, heat registers, 
stoves, or other devices (including amplifiers) that produce heat.

9.

Protect the AC adaptor cord and the AC cord from being walked on or 
pinched particularly at plugs, convenience receptacles, and the point 
where they exit from the unit.

10. The AC adaptor is used as the main disconnect device. Ensure that 

the AC outlet is installed near the product and is easily accessible.

11. Only use attachments/accessories such as stand specified by the 

manufacturer.

12. Do not touch the unit, the LAN cable, the AC adaptor, the AC adaptor 

cord, or the AC cord during lightning storms.

13. Unplug the unit from power supply when unused for long periods of 

time.

14. Refer all servicing to qualified service personnel. Servicing is required 

when the unit has been damaged in any way, such as when the AC 
adaptor, the AC adaptor cord, or the AC cord is damaged, the unit 
does not operate normally, or has been dropped.

15. Prolonged exposure to direct sunlight or halogen light may damage 

the image sensor.

16.

For BB-HCM527:

 The camera is intended for indoor use only.

For BB-HCM547:

 The camera features a splash-resistant body, but it 

is not waterproof.

17. Keep the SD memory card (customer-provided) out of reach of 

children to prevent swallowing.

18. Unplug this unit from power supply if it emits smoke, an abnormal 

smell or makes unusual noise. These conditions can cause fire or 
electric shock. Confirm that smoke has stopped and contact an 
authorized service center.

19. The AC adaptor, the AC adaptor cord, and the AC cord are not splash 

resistant, and are intended for indoor use only. The AC adaptor, the 
AC adaptor cord, and the AC cord must be waterproofed for outside 
use.

20. When installing cables through the ground, do not connect cables 

under the ground. Install cables through a conduit to protect them from 
water.

SAVE THESE INSTRUCTIONS

Other Information

Environment:
For BB-HCM527:

 Do not install the camera where the temperature is less 

than +0 °C or greater than +40 °C. Allow 10 cm clearance around the unit 
for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.

For BB-HCM547:

 Do not install the camera where the temperature is less 

than -20 °C or greater than +50 °C. Allow 10 cm clearance around the unit 
for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.

Routine care:

Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive 
powder.
When you leave the unit unused for a long period of time, disconnect the 
LAN cable (when using PoE) from the camera, or disconnect the AC 
adaptor from the outlet (when using the AC adaptor).

If you have any problems:

Consult an authorized service center.

CAUTION:

Any changes or modifications not expressly approved by the party responsible 
for compliance could void the user’s authority to operate this device.

Security Cautions

When using this product, take appropriate measures to avoid the following 
security breaches.

• Disclosure of private information via this product
• Unauthorized use of this product by a third party
• Interference or suspension of the use of this product by a third party

You are responsible for the security of this product and its use. Take the 
following measures to avoid security breaches.

• To prevent unauthorized access, disclosure of private information, or 

interference or suspension of access to the camera, make sure the 
camera’s firmware is up to date.

• Do not reveal the user names and passwords required to access the 

camera to an unknown party.

• If you choose to configure this product to allow access to parties without 

the need to enter a user name and password (i.e., guest users), be 
aware that unknown parties may access this product.

• Do not upload images produced by this product or otherwise release 

information where it may be accessed by unknown parties.

• Mount the camera where the camera will not be stolen.
• When sending this product for service or transferring this product to 

another party, make backup copies of its setup files, and reset this 
product to its factory default settings.

• When disposing of this product, reset the product to its factory default 

settings, or erase the product’s memory by means of electrical deletion 
or physical dismantlement.

No responsibility will be taken by our company with respect to 
consequences resulting from the use, damage or both of the 
camera.

Please read this document before using the product, and save this document for future 
reference. 

Panasonic Network Camera Website: http://panasonic.net/pcc/ipcam/

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