144
Symptom
Cause and remedial action
Reference pages
No focusing in Night
mode
●
Are you shooting in visible light?
The focusing position differs between visible light conditions and
infrared conditions due to the difference in the index of refraction.
It is assumed with the unit that the infrared light has a wavelength
in the vicinity of 850 nm when Night mode is used. Focus manually
as required.
P.36
The images appear
jerky when the
1080/29.97PsF or
1080/25PsF format is
selected
●
Operation is problem‑free.
What happens with the PsF (progressive segmented frame)
system is that the same images as the progressive system are
output by recording the same images in field 1 and field 2 so that
the resulting images may appear somewhat jerky.
–––
Something is wrong
with the coloring of the
pictures
●
Activate the ATW (Auto tracking white adjustment) function.
P.41
●
In some situations, the proper colors may not be reproduced
using the ATW function.
In cases like this, proceed with the white balance adjustment.
P.39 to 42
The pictures are too
light or too dark
●
Use the ND filters to adjust light intensity.
P.46, P.90
●
Either select the auto setting for the iris or select the manual
setting and adjust the iris manually.
P.36
●
Set “Auto Shutter Limit” to “Off”.
P.47, P.89
The images are in black
and white
●
Is Night mode established?
In Night mode, the images are output in black and white.
P.46, P.49, P.90
The auto white balance
adjustment (AWB) does
not work
●
Is Night mode established?
The auto white balance adjustment (AWB) cannot be used in Night
mode.
P.39 to 41,
P.46, P.49, P.90
●
Is the scene mode set to [Full Auto]?
ATW is performed in Full Auto mode.
P.31
The screen is
excessively bright
in Night mode
●
In Night mode, the iris is set to open as a measure to prevent
video spying. Adjust the brightness at the light source.
P.46, P.49, P.90
The iris cannot be
operated in Night mode
The subjects appear
distorted
●
Since this camera uses a MOS image device, the shooting
timing differs slightly at the top left and bottom right of the
screen.
This means that if a subject has moved quickly across in front of
the camera, it may appear slightly distorted.
This is not a malfunction.
–––
When the flash is fired
during shooting, only
the top or bottom of the
screen becomes lighter
●
With a MOS image sensor, the shooting timing differs slightly
between the top left and bottom right of the screen.
This means that when the flash is fired, the bottom of the screen
will become lighter in the field concerned and the top will
become lighter in the next field.
This is not a malfunction.
–––
Troubleshooting
(continued)
