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Water Supply Connections

IMPORTANT: Do not 
apply heat to the HOT or 
COLD water connections. If 
sweat connections are used, 
sweat tubing to adapter 
before fitting adapter to 
the  water connections on 
heater. Any heat applied 
to the water supply fittings 
will permanently damage 
the internal components 
of the water heater.

Mounting the Water Heater

Make sure the location of the appliance allows 
for easy access and operation.

Wall studs should be utilized when mounting 
the water heater to the wall. Alternately, a 
suitable piece of wood may be placed inside 
or outside of the wall to span the distance 
between the wall studs. Fasten the water 
heater mounting brackets to the wood.

In case of dry wall or concrete wall, use 
drywall anchors or lag bolts.

The water heater requires 120VAC/60Hz. 
Have a receptacle with ground terminal near 
the water heater. The length of the power 
supply cord is 6 feet (1.8 m).

Install a wood screw for the upper bracket 
with a clearance of 1/8” (.32 cm) between the 
wall and the screw head. Hang the center of 
the upper bracket on the screw.

Using a wood screw and a washer, affix the 

lower bracket to the wall (Left and Right). 
Repeat to affix the top bracket.

The brackets can be adjusted to change the 
distance between the back of the appliance 
and the wall within the range of 3/8” (.95 cm) 
to 1-1/2” (3.8 cm).

Loosen the adjustment screws of both the top 
and the bottom brackets to adjust the distance 
(See diagram below).

Bracket

Bracket

Adjustment Screws

Adjustment Screws

TOP

BOTTOM

Upper Bracket

Washer

Washer

Wood 
Screw

Wood 
Screw

Wood 
Screw

Lower Bracket

1/8" (.32 cm)

Clearance

Plumbing should be carried out by a qualified 
plumber in accordance with local codes.

Use approved plumbing materials only.

To allow the full flow capacity, it is 
recommended to keep water inlet and outlet 
pipes to no less than 3/4” diameter.

To conserve energy and to prevent freezing, 
insulate both cold and hot water supply 
lines. DO NOT cover the drain or pressure 
relief valve.

To ensure proper operation of the water heater, 
the following water pressure guidelines should 
be followed:

  

Operation of the water heater requires the 

minimum water pressure of 14 psi (97 kPa) 
and a minimum water flow rate of 0.66 gpm 
(2.5 lpm).

  

A water pressure of 40 psi (276 kPa) is 

required to achieve maximum flow rate.

  

To maintain proper performance, ensure 

sufficient water supply pressure. The 

Required Water Pressure = Min. Operating 
Water Pressure (14 psi [97 kPa]) + Pipe 
Pressure Loss + Faucet and Shower 
Pressure Loss + Safety Margin (more than 5 
psi [34 kPa]).

  

To supply hot water to upper floors, 

additional water pressure (0.44 psi/ft 
[10 kPa/m]) must be ensured. The 
measurement should be calculated by the 
distance between the water inlet of the 
water heater (ground level) to the hot 
water faucet (upper floor level).

  

Well water systems should be set to ensure 

a minimum system pressure of 40 psi (276 
kPa). The pressure should remain stable 
during the operation of the water heater.

  

When the water is supplied from a water 

supply tank, the height of the tank and the 
diameter of the pipes and their relation 
to water pressure should be taken into 
consideration. 

Gravity water pressure is 

not recommended

.

CAUTION: 

Reinforcement of the wall is 
required in case the wall is 
not strong enough to hold 
the appliance.

Thermal Expansion

A thermal expansion tank will be required if 
the water heater is installed in a closed loop 
system to prevent damage to heater, related 
piping and relief valve. Replacing the relief 
valve will not correct the problem! The 
expansion tank is designed with an air cushion 
built in that compresses as the system pressure 
increases, thereby relieving the over pressure 

condition and eliminating the repeated 
operation of the relief valve. Other methods 
of controlling thermal expansion are also 
available. Contact your installing contractor, 
water supplier or plumbing inspector for 
additional information regarding this subject.

The image above may differ 
in appearance from your 
water heater.

The image above may differ in appearance 
from your water heater.

Notice:  Due to cold 
enviroments, ice may 
potentially accumulate at 
the water connections.  In 
this case, please insert the 
power cord of the water 
heater into an electrical 
outlet.  The ice should melt 
withing approximately 10 
minutes and at this time the 
water connections can be 
made.

15

Summary of Contents for PH2-20R DVSN

Page 1: ...wo to the owner operator to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important that all p...

Page 2: ...y over the life of your water heater You ll find many answers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service...

Page 3: ...terials and liquids which include but are not limited to adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammabl...

Page 4: ...achieved with the Bath USC 117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water...

Page 5: ...e or LP gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to...

Page 6: ...ntial water heaters of a capacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of t...

Page 7: ...be installed as close as practical to the vent termination to minimize vent length and the number of elbows required for venting The water heater should be installed with the proper venting materials...

Page 8: ...horized by the gas supplier or fire department Improper installation adjustment alteration service or maintenance can cause property damage personal injury or death Refer to this manual Installation a...

Page 9: ...liance vent adapter and properly vent the water heater to the outdoors as outlined in the Venting section of this manual will result in unsafe operation of the water heater causing death serious injur...

Page 10: ...n hose to the drain fitting and plumb the hose to a sanitary sewer drain See Examples A and B on pages 13 and 14 for DOWNWARD and UPWARD slope for horizontally vented water heaters When a water heater...

Page 11: ...or other appliance 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 100 000 Btuh 30kW 36 inches 91 cm for appliances 100 000 Btuh 30kW 6 inches 15 cm...

Page 12: ...ainst accidental contact with people and pets Indoor Water Heater 12 WARNING Moisture in the flue gas will condense as it leaves the vent terminal In cold weather this condensate can freeze on the ext...

Page 13: ...nd center mark this location If the heater is below the vent exit remove it from the wall and place it in a safe area while the vent opening is made Create a 6 diameter hole to allow the vent to pass...

Page 14: ...rance to Combustibles Firestop Firestop Support Plate Adjustable Roof Flashing Concentric Vent Pipe has 0 Clearance Requirment Storm Collar Support Clamp 1 4 per foot upward slope on horizontal run Ve...

Page 15: ...should be followed Operation of the water heater requires the minimum water pressure of 14 psi 97 kPa and a minimum water flow rate of 0 66 gpm 2 5 lpm A water pressure of 40 psi 276 kPa is required t...

Page 16: ...heck Valve between the water heater and the water shutoff valve if either a thermal expansion tank or a backflow prevention device is not installed The following should be addressed in regards to the...

Page 17: ...be installed in the discharge line Notice Local codes govern the installation of relief valves If local codes require that a temperature and pressure relief valve should be installed the manufacturer...

Page 18: ...d at the bottom of the gas line Do not use excessive force over 31 5 ft lbs 42 7 Nm in tightening the pipe particularly if teflon pipe compound is used as the unit may be damaged The inlet gas pressur...

Page 19: ...Field wiring connections and electrical grounding must comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadi...

Page 20: ...ote control over the base plate Ensure the projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the scr...

Page 21: ...T JAUNE G Y GREEN YELLOW AC 120V O ORANGE ORANGE CODE DE COULEUR COLOR CODE MIN BUTTON BOUTON MIN G YorG W BOUTON MAX BL BL BL LED G G MAX BUTTON ADJUSTER BUTTON BL BOUTON DE R GLAGE BL 1 2 3 4 5 A FO...

Page 22: ...Line Shut off V alve Union Cap Condensate Drain Line to Suitable Drain NOTICE The National Fuel Gas Code NFGC and B149 mandates a manual gas shut off valve See NFGC B149 for complete instructions Loca...

Page 23: ...storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment...

Page 24: ...rating plate Gas supply pressure is sufficient for the water heater Gas line equipped with shut off valve union and sediment trap Approved pipe joint compound used Soap and water solution used to che...

Page 25: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Page 26: ...s to the water heater If there is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perfo...

Page 27: ...member that hotter water increases the risk of scald injury Always supervise young children or others who are incapacitated The water heater is equipped with a device that will shut off the gas supply...

Page 28: ...the hot water heater discharges periodically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve...

Page 29: ...the left for location of sight glass If any unusual burner operation is noted the water heater should be shut off until qualified service assistance can be obtained CAUTION For your safety burner ins...

Page 30: ...s can occur from down draft of venting system or from installation in areas exposed to cold air The water heater is equipped with a Freeze Protection Electric Heater As long as electricity is supplied...

Page 31: ...Valve Malfunctions if applicable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water de...

Page 32: ...r safety devices Refer repairs to qualified service personnel CAUTION Make certain power to water heater is OFF before removing protective cover FOR ANY REASON CAUTION Label all wires prior to disconn...

Page 33: ...ical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified service personnel WARNING For your safety DO NOT attempt to disassemble this unit for any reason Front...

Page 34: ...38 C or 85 F 29 C Press and hold the Down button on the remote control for more than 5 seconds Number on the display of the remote control will begin to blink While the number is blinking push the Do...

Page 35: ...ay not function properly NOTICE If the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the alti...

Page 36: ...ttic the hard wired carbon monoxide detector with alarm and battery back up may be installed on the next adjacent floor level b In the event that the requirements of this subdivision can not be met at...

Page 37: ...line without the use of a temperature sensor timer or a continuously operating pump All Applicable Warranty Periods will be limited to one 1 year from the Effective Date if the water heater is instal...

Page 38: ...ter heater or component part s Paloma will not reimburse any party for these or any other fees not specifically covered in this Limited Warranty document HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE Any cl...

Page 39: ...ich the defective part was removed or the date of purchase of the part If it was purchased separately to establish the In warranty status of the defective component part If Paloma determines that the...

Page 40: ...Paloma Industries Inc 2151 Eastman Avenue Oxnard CA 93030 PRINTED IN USA PII 1109...

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