PaloAlto Networks M-200, Hardware Reference Manual, Page: 38 / 52

Service an M-200 or M-600 Appliance
STEP 9 | Perform the following steps to restore the appliance:
1. Configure the appliance to access your management network ( Device > Support >
Interfaces ).
2. Acvate the Support license ( Device > Support ).
3. Acvate licenses and subscripons ( Device > Licenses ).
4. Upgrade or downgrade the appliance so that the soware version matches the version
that was installed on the failed drive.
5. Import a recent backup configuraon to restore the appliance configuraon ( Device >
Operaons Configuraon Management).
For informaon on configuring management access on an M-Series appliance,
refer to Perform Inial Configuraon of the M-Series Appliance in the Panorama
™
Administrator’s guide located on the Technical Documentaon portal. For informaon
on how to upgrade or downgrade an M-Series appliance, refer to the Install Content and
Soware Updates for Panorama in the Panorama Administrator’s guide.
Replace an M-200 or M-600 Appliance Log Drive
The M-200 and M-600 appliance log drives are located on the front of the appliance. Each drive
pair (A1 and A2 for example) is in an independent RAID 1 array. This redundant configuraon
helps ensure that there is no service interrupon or loss of log data if a disk drive fails.
When requesng a replacement log drive from Palo Alto Networks
®
or an authorized reseller, you
will receive two new drives. The second drive is required if the failed drive is a different model
than the replacement drive. In this case, replace both drives in the RAID 1 array that contains the
failed drive so both drives in the array are the same model.
Do not aempt to replace an M-200 or M-600 log drive with a third-party drive. Also, do
not mix drive models within a RAID 1 array—the drive model must be the same for both
drives in a RAID 1 array. You can, however, mix drive models in different RAID 1 arrays. For
example, the drives in the A1/A2 array can both be model ST91000640NS and the drives
in the B1/B2 array can both be model ST1000NX0423.
The following procedure describes how to replace a log drive on an M-200 or M-600
appliance that is in Panorama
™
mode or Panorama log collector mode. This procedure
does not apply to an appliance in PAN-DB mode ( M-600 only ) or Panorama Management-
only mode because the front log drives are not used for these modes.
STEP 1 | Idenfy the failed drive and record the drive model number by running the following
operaonal command and viewing the
status
and
model
fields:
admin@hostname> show system raid detail
For example, the following output shows that disk drive A2 failed and the drive model is
ST8000NM0055-1RM.
Disk Pair A Available
Status clean, degraded
Disk id A1 Present
M-200 and M-600 Appliance Hardware Reference 38
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2021 Palo Alto Networks, Inc.