CHAPTER 14
Common Questions
LifeDrive from palmOne
170
What do I do if my device doesn’t respond to taps correctly?
If your device is not responding to taps correctly, you need to
What do I do if my device is not responding?
On rare occasions your device may not respond to tapping or pressing of buttons. If this happens,
first check that
is not turned on.
If Keylock is off and your device is still not responding, you need to reset your device. A soft reset
tells your device to stop and start over again. This does not affect any of the information or
applications on your device.
Use the tip of the stylus to gently press the reset button on the bottom of your device.
If a soft reset does not unfreeze your device, you need to perform a hard reset. For instructions,
see the
User Guide
on the web.
Can I open my device?
No, do not open your device; there are no serviceable parts inside. Opening your device voids the
warranty and is not recommended under any circumstances.
Tip
After a soft reset, the
Preferences screen
appears with the Date &
Time option highlighted
so you can reset the date
and time if necessary.
Reset button
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