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Palm Zire 21, Handbook

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Chapter 1

Setting Up Your Palm™ Zire™ 21 Handheld

6

Step 4: Connect the HotSync

®

cable to the computer

a.

Connect the HotSync cable to your handheld.

b.

Plug the USB connector on the HotSync

®

cable into a USB port on your

computer.

Step 5: Perform a HotSync operation

HotSync operations transfer information between your handheld and Palm
Desktop software on your computer. This is called synchronizing your data.
Performing HotSync operations ensures that you always have a backup copy of the
information that you enter on your handheld. You can also use Palm Desktop
software to enter information on your desktop computer, and then transfer the
information to your handheld through a HotSync operation.

To perform a HotSync operation:

1.

Connect the HotSync cable to your handheld and your computer.

2.

Turn on your handheld.

3.

Tap the Star icon

to begin the HotSync operation.

USB connector

USB icon

HotSync cable

Power button

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Summary of Contents for Zire 21

Page 1: ...Handbook for the Palm Zire 21 Handheld...

Page 2: ...sumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as...

Page 3: ...Your Handheld 9 Locating handheld components 10 Locating front panel controls 10 Locating top panel components 11 Locating side and back panel components 12 Tapping and typing 12 Elements of the handh...

Page 4: ...a menu 37 Choosing application preferences 38 Performing common tasks 38 Creating records 38 Editing records 39 Deleting records 40 Purging records 41 Categorizing records 41 Finding information 44 S...

Page 5: ...Date Book view 72 Working in Week View 73 Working in Month View 74 Working in Agenda View 74 Spotting event conflicts 75 Using Date Book menus 76 Options menu 76 Chapter 8 Using Expense 79 Adding exp...

Page 6: ...hoosing a different primary location 97 Setting the secondary locations 98 Adding a location 98 Modifying a location 99 Removing a location 100 Setting an alarm 100 Using World Clock menus 101 Chapter...

Page 7: ...Time Preferences 125 Digitizer Preferences 126 Formats Preferences 127 Graffiti 2 Preferences 128 Power Preferences 128 Security Preferences 130 Sounds Alerts Preferences 136 Writing Area Preferences...

Page 8: ...e installation problems 165 Operating problems 166 Tapping and writing problems 168 Application problems 168 HotSync problems 170 Beaming problems 173 Recharging problems 174 Password problems 174 Tec...

Page 9: ...th it It guides you through Locating all the parts of your handheld Viewing and entering data Using your handheld with your computer Personalizing your handheld with your own preference settings After...

Page 10: ...About This Book 2...

Page 11: ...operating systems Windows 98 Windows ME Windows 2000 Pro requires administrator rights to install Palm Desktop software Windows XP Home or Pro requires administrator rights to install Palm Desktop sof...

Page 12: ...USB port Upgrade information If you already own a Palm OS handheld perform a HotSync operation with your old handheld and Palm Desktop software Then follow the setup instructions below Step 1 Charge y...

Page 13: ...you to easily enter data on your handheld and to transfer information between your handheld and your computer so you always have a backup copy a After setting up your handheld insert the Palm Desktop...

Page 14: ...computer This is called synchronizing your data Performing HotSync operations ensures that you always have a backup copy of the information that you enter on your handheld You can also use Palm Deskto...

Page 15: ...ndbook For more information about using Palm Desktop software see the following The online Help for Palm Desktop software To access the online Help go to the Help menu in Palm Desktop software The Des...

Page 16: ...Chapter 1 Setting Up Your Palm Zire 21 Handheld 8...

Page 17: ...text memos in Memo Pad Track your expenses and create expense reports in Expense Set alarms from World Clock Date Book and Note Pad to keep yourself on schedule and remind yourself of appointments and...

Page 18: ...ns the handheld on and returns you to the last screen you viewed Date Book and Address Book buttons Press to activate the Address Book and Date Book applications Scroll buttons Displays text and other...

Page 19: ...ter 3 and see Conducting IR HotSync operations in Chapter 13 for more information USB connector Connects your handheld to the HotSync cable which connects to the USB port of your computer This allows...

Page 20: ...ing your screen see Digitizer Preferences in Chapter 14 IMPORTANT Always use the point of the stylus for tapping or for making strokes on the handheld screen Never use an actual pen pencil or other sh...

Page 21: ...he slider of any scroll bar Elements of the handheld interface There are many common elements in the handheld interface These elements are described in this section Menu bar Tap the menu bar to access...

Page 22: ...d buttons appear at the bottom of dialog boxes and application screens Previous next arrows Tap the left and right arrows to display the previous and next records tap the up and down arrows to display...

Page 23: ...handheld contain an online Tips icon in the upper right corner Online tips anticipate questions you might have in a dialog box provide shortcuts for using the dialog box or give you other useful info...

Page 24: ...Chapter 2 Exploring Your Handheld 16...

Page 25: ...Note Pad Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld You can also use Graffiti 2 writing when the keyboard is open which m...

Page 26: ...characters closely resemble the letters of the regular alphabet which makes Graffiti 2 writing easy to learn Some characters are formed using a single stroke while others are formed with more than on...

Page 27: ...ne that divides the two areas The small marks at the top and bottom of the input area indicate the two areas To write Graffiti 2 characters 1 Tap the screen where you want your text to appear You need...

Page 28: ...at natural speed Writing too slowly can generate recognition errors Press firmly and do not write on a slant Vertical strokes should be parallel to the sides of the input area Alternate stroke shapes...

Page 29: ...tically capitalizes the first letter of a new record or sentence but you can also write additional capital letters To write additional capital letters Draw the same stroke shapes used for a lowercase...

Page 30: ...nter from a standard keyboard You can write the period and comma strokes on either side of the input area You must write other punctuation marks on a designated side of the input area Punctuation mark...

Page 31: ...side or in the center for uppercase letters of the input area Then quickly write the accent stroke on the right side of the input area For example the following diagram shows the strokes required to...

Page 32: ...ecial characters 1 Enter the Punctuation Shift stroke When Punctuation Shift is active an up arrow symbol appears in the lower right corner of the handheld screen If you accidentally activate Punctuat...

Page 33: ...affiti 2 ShortCuts make entering commonly used words or phrases quick and easy ShortCuts are similar to the Glossary or Autotext features of some word processors Graffiti 2 writing comes with several...

Page 34: ...mbers anywhere on the right side of the screen Capital letters are formed in the middle of the screen straddling the imaginary dividing line between the left and right sides When Writing Area Preferen...

Page 35: ...nchronize the information on your computer with the information on your handheld Many of the applications that came with your handheld are also available in Palm Desktop software and in most PIMs so y...

Page 36: ...ories that appear in the imported file also exist in the application If the categories do not exist create them now otherwise the records are imported into the Unfiled category 4 From the File menu se...

Page 37: ...aba Text txt For information on how to set up a file link see the Palm Desktop online Help Importing data from a Mac computer Palm Desktop software can import data from any applications that can expor...

Page 38: ...e IrDA standards and that can read the type of data you re beaming For example you can beam an Address Book entry to a Palm OS handheld a mobile phone or a computer that s equipped with an IR port and...

Page 39: ...For best results Palm handhelds should be between 10 centimeters approximately 4 inches and 1 meter approximately 39 inches apart and the path between the two handhelds must be clear of obstacles The...

Page 40: ...et the full screen pen stroke to beam the current entry See Pen Preferences in Chapter 14 for more information You can draw the Graffiti 2 Command stroke to activate the Command toolbar and then tap t...

Page 41: ...d groups Opening applications You can tap the Home icon to display the applications installed on your handheld To open an application just tap the application s icon You can also press the Date Book a...

Page 42: ...lication Your handheld automatically saves your work in the current application and displays it when you return to that application Categorizing applications The category feature allows you to manage...

Page 43: ...fault the Home screen displays each application as an icon As an alternative you can choose to show a list of applications You can also choose to view the same category of applications each time you o...

Page 44: ...ort By setting is in effect each time you use the copy feature Each time you want to copy an application only you must select the Copy Applications Only check box Using menus Menus on your handheld ar...

Page 45: ...uts used to execute commands on computers The command letters appear to the right of the command names When you draw the Command stroke anywhere in the input area the Command toolbar appears just abov...

Page 46: ...e applications a single Date Book event Address Book entry Note Pad note To Do List item Memo Pad memo or Expense item Creating records You can use the following procedure to create a new record in Da...

Page 47: ...text In general commands available in the Edit menu apply to text that you select in an application To select text in an application 1 Tap the beginning of the text that you want to select 2 Drag the...

Page 48: ...ure events or all instances of that event In Note Pad open the note you want to delete and then tap Delete Copy Copies the selected text and stores it temporarily in the memory of your handheld You ca...

Page 49: ...repeating events if the last of the series ends before the date that you purge records Date Book To Do List If you want to save a copy of the purged records to an archive file on your desktop be sure...

Page 50: ...es New York and Paris to show how you might sort your expenses according to separate business trips The illustrations in this section come from Address Book but you can use these procedures in all the...

Page 51: ...New 4 Enter the name of the new category and then tap OK 5 Tap OK You can assign any of your records to the new category To rename a category 1 Tap the category pick list in the upper right corner of...

Page 52: ...ta in the Company field You can add these names to a list of attendees associated with an Expense record Looking up Address Book records In Address Book you can use the Look Up line with the stylus to...

Page 53: ...Tap OK Find searches for the text in all records and all notes As your handheld searches for the text you can tap Stop at any time You may want to do this if the entry you want appears before your han...

Page 54: ...liams write the Graffiti 2 characters for Wi and then the Phone Lookup Command stroke L If you have only one Address Book record that begins with Wi your handheld inserts the full name such as Fred Wi...

Page 55: ...s depending on the application Sorting is available in applications that have list screens Address Book Note Pad To Do List Memo Pad and Expense NOTE You can also assign records to categories See Cate...

Page 56: ...lm Desktop software and click Sort by Then select Order on Handheld Attaching notes In Address Book Date Book To Do List and Expense you can attach a note to a record A note can be up to several thous...

Page 57: ...ts in each application that enables you to change the font style To change the font style 1 Open an application 2 Tap the Menu icon 3 Select Options and then select Font 4 Tap the font style you want...

Page 58: ...box to clear the item Tap an item either the icon or the text description to open the application where the alarm was set The application opens to the entry associated with the alarm Tap Done to clos...

Page 59: ...ld comes with many applications installed and ready to use During a HotSync operation you can also install additional applications such as games and other software on your handheld Applications or gam...

Page 60: ...ile s you want to install onto your computer 2 From My Computer or Windows Explorer select the file s or folder that you want to install 3 Drag and drop the file s or folder onto the Palm Quick Instal...

Page 61: ...total size However since some file types are compressed during synchronization they may actually require less space then the amount shown in the file size column or status bar 5 Perform a HotSync oper...

Page 62: ...mber of files selected and their total size However since some file types are compressed during synchronization they may actually require less space then the amount shown in the file size column or st...

Page 63: ...he following tips can help you use Palm Quick Install most effectively When you drag and drop a folder Palm Quick Install looks at files in the first level of subfolders only it does not look at folde...

Page 64: ...box go to the folder to which you copied the file Most handheld application files have the extension PRC or PDB 6 Select the application s you want to install 7 Click Add File to add the selected app...

Page 65: ...l you cannot remove the applications that reside in the ROM portion of your handheld To remove an add on application 1 Tap the Home icon 2 Tap the Menu icon 3 Select Delete on the App menu 4 Tap the a...

Page 66: ...rs folder remains untouched 6 Click Yes in the Confirm File Deletion box 7 Click OK 8 Click Close To remove Palm Desktop software from a Mac computer 1 Insert the Desktop Software CD ROM into the CD R...

Page 67: ...utton on the front panel of your handheld Address Book opens to display the list of all your records TIP Press the Address Book application button repeatedly to cycle through the categories in which y...

Page 68: ...inish entering information tap Done TIP To create an entry that always appears at the top of the Address list begin the Last name or Company field with a symbol as in If Found Call This entry can cont...

Page 69: ...g menus in Chapter 4 for information about selecting menu commands The Record and Options menus differ depending on whether you re displaying the Address list screen shows all Address Book records or...

Page 70: ...ows the last category you selected If you deselect it Address Book displays the All category Rename Custom Fields These custom fields appear at the end of the Address Edit screen Rename them to identi...

Page 71: ...tion over Toggles the current number between a negative and positive value If you want to enter a negative number enter the number first and then press the button Places the current number into memory...

Page 72: ...nd enables you to review the last series of calculations and is particularly useful for confirming a series of chain calculations To display recent calculations 1 Tap the Menu icon 2 Select Options an...

Page 73: ...screen shows the current date and a list of times for a normal business day Scheduling an event A Date Book event can be any kind of activity that you associate with a day When you schedule an event i...

Page 74: ...event is one hour long skip to step 5 If the event is longer or shorter than an hour tap the time of the event to open the Set Time dialog box TIP You can also use the input area to open the Set Time...

Page 75: ...notes in Chapter 4 A vertical line appears next to the time indicating the duration of the event To schedule an event for another day 1 Select the date you want for the event by doing one of the foll...

Page 76: ...calendar 2 After you locate the date follow the steps for scheduling an event for the current day To schedule an untimed event 1 Select the date that you want for the event 2 Tap New 3 Tap No Time TI...

Page 77: ...To change the date tap the Date box and tap a new date 5 Tap OK Setting an alarm for an event When you set an alarm the Alarm icon appears at the far right of the event When the alarm is triggered a...

Page 78: ...Book will open and display the event associated with the alarm Alarm for untimed events You can set a silent alarm for an untimed event In this case the alarm is triggered at the specified period if a...

Page 79: ...want the event to repeat For example if you select Month and enter the number 2 the event repeats every other month 6 To specify an end date for the repeating or continuous event tap the End on pick...

Page 80: ...uch as from January 14 to January 15 and apply the change to all occurrences the new date becomes the start date of the repeating event Your handheld adjusts the end date to maintain the duration of t...

Page 81: ...how a description of the event Keep the following points in mind To reschedule an event tap and drag the event to a different time or day Tap a blank time on any day to move to that day and select tha...

Page 82: ...tap the scroll arrows in the upper right corner to move forward or backward a month Working in Agenda View The Agenda View shows you your events and To Do items on one screen Tap an event in the Agend...

Page 83: ...lect another category See Chapter 11 for more information on working with To Do items Spotting event conflicts With the ability to define specific start and end times for any event it s possible to sc...

Page 84: ...ivates the time bars that appear in the Day View The time bars show the duration of an event and illustrate event conflicts Compress Day View Controls how times appear in the Day View When Compress Da...

Page 85: ...Alarm Preset Automatically sets an alarm for each new event The silent alarm for untimed events is defined by minutes days or hours before midnight at the beginning of the date of the event Alarm Sou...

Page 86: ...Chapter 7 Using Date Book 78...

Page 87: ...c technology on a Windows computer To open Expense 1 Tap the Home icon 2 Select the Expense icon Adding expense items A record in Expense is called an item You can sort your Expense items into categor...

Page 88: ...s advantage of the automatic fill feature See Options menu later in this chapter for details Changing the date of an Expense item Initially Expense items appear with the date on which you enter them Y...

Page 89: ...a pick list of expense types Payment Enables you to choose the payment method for the Expense item If the item is prepaid such as airline tickets supplied by your company you can choose Prepaid to pla...

Page 90: ...to use is not in the list of countries you can create your own custom country and currency symbol To define a custom currency symbol 1 Tap the Menu icon 2 Select Options and then select Custom Curren...

Page 91: ...lp for details This feature is not available on Mac computers Add modify and delete your Expense data Organize your Expense data by category amount date type or notes View Expense data in various form...

Page 92: ...ecting menu commands Options menu Preferences Opens the Preferences dialog box where you can select automatic fill and default currency options Use automatic fill Enables you to select an expense type...

Page 93: ...HotSync technology To open Memo Pad 1 Tap the Home icon 2 Select the Memo Pad icon Creating memos You can assign memos to categories and mark them private as described in Chapter 4 This section cover...

Page 94: ...o Pad menus Memo Pad menus are shown here for your reference and Memo Pad features that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about s...

Page 95: ...con 2 Select the Note Pad icon Creating a note You can assign notes to categories and mark them private as described in Chapter 4 This section covers how to create a note To create a new note 1 Tap Ne...

Page 96: ...In the Note Pad list select the note title 2 Review or edit the contents of the note 3 Tap Done Setting an alarm for a note You can set an alarm for a specific time and date to remind you to follow up...

Page 97: ...time appears in the Reminder bar and the note title appears on the screen If you did not title the note the time the note was created appears on the screen Tap Go To to open Note Pad Note Pad will op...

Page 98: ...splays the Note Pad Preferences dialog box where you define the pen and paper color the sort order for notes and the alarm sound Details Displays the Note Details dialog box where you assign a categor...

Page 99: ...1 Tap the Home icon 2 Select the To Do List icon Creating list items A To Do List record called an item is a reminder of a task that you must complete To create a To Do List item 1 Tap New 2 Enter the...

Page 100: ...t level If you select another item first however the item you create appears beneath the selected item and is given the same priority as the selected item To set the priority of a To Do List item 1 Ta...

Page 101: ...a due date for a To Do List item 1 In the Details dialog box tap No Date to open the Due Date pick list 2 Tap the date that you want to assign the item 3 Tap OK TIP If you turn on the Show Due Dates...

Page 102: ...the memory of your handheld You can purge completed items to remove them from memory Show Only Due Items Shows only the items that are currently due past due or have no due date specified When this se...

Page 103: ...lect the World Clock icon Setting the primary location You can use World Clock to select the location date and time for the primary location Keep in mind that the primary location settings are also yo...

Page 104: ...as the one where you live If an appropriate choice does not appear in the list see Adding a location later in this chapter to create a new location 3 Tap OK To set the date 1 Tap Set Date Time 2 Tap...

Page 105: ...d on local time you need to change the primary location to update the system time You may prefer however to use the secondary locations to view the local date and time and to leave the primary locatio...

Page 106: ...es not appear in the list see the next section Adding a location Adding a location If an appropriate location does not appear in the Location pick list you can add a new location to the list When you...

Page 107: ...pick list 7 Select the day of the week when daylight saving begins within the selected week 8 Tap OK 9 Tap the End box and repeat steps 3 through 8 to select when daylight saving ends 10 Tap OK Modif...

Page 108: ...alarm to sound during the next 24 hour period To set an alarm 1 Tap the box next to the Alarm icon to open the Set Alarm dialog box 2 Tap the time columns to set the hour and minute 3 Tap OK 4 When t...

Page 109: ...where you can choose which information appears on the World Clock screen Show Multiple Locations Activates the secondary location displays When it is selected the secondary locations appear below the...

Page 110: ...Chapter 12 Using World Clock 102...

Page 111: ...need to start HotSync Manager On the Windows desktop click Start and then select Programs Navigate to the Palm Desktop software program group and select HotSync Manager Alternatively you can start th...

Page 112: ...ynchronizes all files between the handheld and Palm Desktop software In general you should leave the settings to synchronize all files The only reason you might want to change these settings is to ove...

Page 113: ...Nothing to skip data transfer for an application Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings...

Page 114: ...Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis click Make Default Thereafter whatever you selected as the default setting is used for HotSync...

Page 115: ...orming the following steps IMPORTANT You must perform your first HotSync operation with a local direct connection or with infrared communication rather than with a network The following steps assume t...

Page 116: ...ever try to synchronize more than one handheld to the same username The HotSync Progress dialog box appears and synchronization begins 4 Wait for a message on your handheld indicating that the process...

Page 117: ...n the Users folder inside the Palm folder For example if you entered Jane Garcia as your username a folder named Jane Garcia is created in the Users folder Creates a file named User Data in your usern...

Page 118: ...led Palm Desktop software See Step 3 Install software in Chapter 1 if you have not installed this software To perform a local HotSync operation on a Mac computer 1 Connect your handheld to the HotSync...

Page 119: ...tions When you perform an IR HotSync operation you don t need your cable However you must have a computer that s equipped with an IR port and that supports the IrCOMM implementation of the Infrared Da...

Page 120: ...ndows computer Click the HotSync Manager icon in the Windows system tray and make sure that Infrared is selected If you have an Infrared option on the HotSync Manager menu and that option is selected...

Page 121: ...n IR HotSync operation After you complete the steps to prepare for performing an IR HotSync operation it s easy to perform the actual operation To perform an IR HotSync operation on your handheld 1 Ta...

Page 122: ...ology you can take advantage of the local area network LAN and wide area network WAN connectivity available in many office environments Network HotSync technology enables you to perform a HotSync oper...

Page 123: ...to it If the checkmark is not there click the check box next to your username 5 Click OK 6 Connect your handheld to the cable and perform a HotSync operation The HotSync operation records network inf...

Page 124: ...ervice and select a service 10 Tap Done 11 Tap the Menu icon 12 Select Conduit Setup from the Options menu 13 Tap the check boxes to deselect the files and applications that you do not want to synchro...

Page 125: ...duit help in HotSync Manager Follow these steps to access MS Outlook conduit help Click the HotSync Manager icon in the Windows system tray Select Custom Select one of the Outlook conduits from list S...

Page 126: ...ture to check for changes to the external file when you perform a HotSync operation With File Link you can import data stored in any of the following formats Comma separated csv Memo Pad archive mpa A...

Page 127: ...user profile must be either new ones that have never been synchronized or handhelds that have had their usernames and data removed by a hard reset To create a user profile on a Windows computer 1 Ope...

Page 128: ...ing the first HotSync operation with a user profile After you create a user profile you are ready to transfer the information to the new handheld during the first HotSync operation To use a profile fo...

Page 129: ...held to the HotSync cable 2 Press the HotSync button on the cable 3 Select the profile you want to load onto the handheld and click OK to transfer all the profile data to the handheld The next time yo...

Page 130: ...Chapter 13 Performing HotSync Operations 122...

Page 131: ...n date and time Digitizer Calibrate the screen on your handheld Formats Set the country default and the formats for times dates calendar and numbers Graffiti 2 Select alternate strokes for selected Gr...

Page 132: ...ettings This section provides details about each of these screens To open the General Preferences screens 1 Tap the Home icon 2 Tap the Prefs icon 3 From the General Preferences list select the name o...

Page 133: ...details To set the location 1 From the General Preferences list select Date Time 2 Tap the Location pick list and select the location you want to use as your primary location The location you select...

Page 134: ...n Chapter 12 to select the time zone and daylight saving time settings 7 Tap Done Digitizer Preferences The Digitizer Preferences screen opens the digitizer calibration screen This is the same screen...

Page 135: ...d in Time date week start and numbers formats later in this chapter To set the country default 1 From the General Preferences list select Formats 2 Tap the country name pick list 3 Select the setting...

Page 136: ...shape for specific characters To select alternate strokes 1 From the General Preferences list select Graffiti 2 2 Tap the character you want to change 3 Tap the check box to activate the alternate str...

Page 137: ...ting You can choose to leave your handheld on when it is connected to the HotSync cable or when you are recharging your battery so that you can continue to view your data By default your handheld rema...

Page 138: ...they do not appear on any screen You can mask and hide private records with or without a password Without a password private records are hidden or masked until you set the Security Preferences to sho...

Page 139: ...2 Tap the Password box 3 Enter the current password 4 Tap OK 5 Do one of the following To change the password and hint enter the new password and hint and tap OK To remove the password tap Unassign 6...

Page 140: ...handheld to lock when you turn it off 1 From the General Preferences list select Security 2 Tap the Auto Lock Handheld box and then enter your password 3 Select On power off 4 Tap OK 5 Tap Done To se...

Page 141: ...held will present the hint you have entered to help you remember the password If you still cannot remember the password you must perform a hard reset to resume using your handheld Performing a hard re...

Page 142: ...next time you perform a HotSync operation but it does not restore the password To delete a forgotten password 1 From the General Preferences list select Security 2 Tap the Password box 3 Tap Lost Pas...

Page 143: ...Hide Private Records 3 Tap OK to confirm that you want to hide private records 4 Tap Done To mask all private records 1 From the General Preferences list select Security 2 Tap the Current Privacy pic...

Page 144: ...ord becomes visible If you have a password the Show Private Records dialog box appears Go to step 2 2 Enter your password and then tap OK To make a record private 1 Display the entry that you want to...

Page 145: ...Tap Custom 3 Tap the System Sound pick list and select the sound level IMPORTANT When you turn off the System Sounds you also turn off the chime tones associated with the HotSync operation 4 Tap the...

Page 146: ...that appear on the screen by tapping and holding the control until it activates To turn Writing Area Preferences on and off 1 From the General Preferences list select Writing Area 2 Tap On or Off 3 If...

Page 147: ...ify the phone setup and network connection if required to complete the configuration NOTE Modem connections require third party software and accessories which are sold separately You can also create c...

Page 148: ...y using a third party application NOTE The Network Preferences settings enable to connect to your ISP or dial in server with applications that support viewing the transmitted data Visit the web site w...

Page 149: ...ervice and then select Duplicate A copy of the network service profile is added to the Service pick list Entering a username The User Name setting identifies the name you use when you log in to your I...

Page 150: ...e Prompt option If you enter a password your handheld displays the word Assigned in this field and does not prompt you to enter a password during the login procedure To enter a password 1 From the Com...

Page 151: ...instructions for using a calling card To enter your server phone number 1 From the Communications Preferences list select Network 2 Tap the Phone box 3 Enter the phone number for your ISP or dial in s...

Page 152: ...ble this feature before logging in to your ISP or dial in server To disable call waiting 1 From the Communications Preferences list select Network 2 Tap the Phone box 3 Tap the Disable call waiting ch...

Page 153: ...e Setup dialog box works correctly for AT T and Sprint long distance services However because MCI works differently MCI customers need to enter the calling card number in the Phone field and the phone...

Page 154: ...eld and your service 3 Tap Done Adding detailed information to a network service profile If you are using one of the predefined network service profiles you probably need to enter only your username p...

Page 155: ...this field Ask your ISP or system administrator for the correct primary or secondary DNS IP address Many systems do not require that you enter a DNS IP address If you are not sure leave the DNS field...

Page 156: ...box 2 Tap the space to the left of the first period and then enter the first section of the IP address Each section must be a number from 0 to 255 3 Tap and enter the remaining sections of the IP add...

Page 157: ...d from the Details dialog box in Network Preferences NOTE You can also use non ASCII and literal characters in your login script Creating a login script on your handheld You can create login scripts b...

Page 158: ...You then enter the challenge value into your token card which in turn generates a response value for you to enter on your handheld This command takes two arguments separated by a vertical bar on the i...

Page 159: ...the Delete command from the Service menu To delete a network service profile 1 From the Communications Preferences list select Network 2 Tap the Service pick list 3 Select the network service profile...

Page 160: ...rk Log can help your ISP or your system administrator pinpoint where the login procedure communication fails and why To view the Network Log 1 From the Network Preferences screen tap the Menu icon 2 S...

Page 161: ...on by default But if you use Memo Pad more frequently you can assign Memo Pad to the icon so that you don t have to scroll through the Home screen whenever you want to use Memo Pad Any changes you mak...

Page 162: ...From the Personal Preferences list select Buttons 2 Tap More 3 Tap the pick list and select one of the following settings for the full screen pen stroke Contrast Opens the Contrast control dialog box...

Page 163: ...our handheld and there is sufficient battery power to turn it on By default the Owner Preferences screen contains the information that you supplied when you installed the Palm Desktop software and set...

Page 164: ...he screen 3 Tap Done To unlock the Owner Preferences screen 1 From the Personal Preferences list select Owner 2 Tap Unlock 3 Enter the password that you defined in the Security Preferences 4 Tap OK 5...

Page 165: ...word in your ShortCut text This way a space automatically follows the ShortCut text 5 Tap OK To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut...

Page 166: ...Chapter 14 Setting Preferences for Your Handheld 158...

Page 167: ...and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld as you would a pocket calculator or...

Page 168: ...o store the data but not enough to turn on your handheld If your handheld does not turn on when you press the power button you should recharge the unit immediately If your battery drains and you have...

Page 169: ...next HotSync operation To perform a hard reset 1 Press and hold the power button on the front panel of the handheld 2 While holding the power button use the tip of an unfolded paper clip or similar ob...

Page 170: ...ly the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis select the Set as default box Thereafter whatever you selected as...

Page 171: ...n Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis click Make Default Thereafter whatever you selected as the default setting is used for HotSyn...

Page 172: ...Appendix A Maintaining Your Handheld 164...

Page 173: ...tes on your regional web site If you are still having problems contact Technical Support or go to www palm com support zire21 NOTE Palm works with developers of third party add on applications to ensu...

Page 174: ...ter you perform a HotSync operation the file type was not recognized Try launching the associated application from your handheld and then performing another HotSync operation If the files still remain...

Page 175: ...apter 4 You must perform a HotSync operation to recover the memory Delete unused memos and records If necessary you can save these records See Deleting records in Chapter 4 You must perform a HotSync...

Page 176: ...area in Chapter 3 Write Graffiti 2 strokes for lowercase letters in the left side strokes for capital letters in the middle and strokes for numbers in the right side of the input area Make sure that G...

Page 177: ...rectly Palm Desktop software provides several features that interact with e mail client software on a Windows computer For these features to work correctly the e mail client software must be properly...

Page 178: ...ble HotSync Manager on the HotSync Controls tab 2 Disconnect the cable from your computer and then reconnect the cable and restart your computer I did a HotSync operation but one of my applications di...

Page 179: ...ke sure you selected Local USB from the HotSync Manager menu On a Mac computer Make sure that HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window Check the foll...

Page 180: ...freeze when I place it near my computer Move your handheld away from the computer s infrared port When I tap the HotSync icon in the Home screen nothing happens on Palm Desktop software and my handhe...

Page 181: ...e to your handheld the first time you perform a HotSync operation Be aware that synchronizing more than one handheld with the same username causes unpredictable results and potentially loss of your pe...

Page 182: ...use Security to delete the password but your handheld deletes all entries marked as private However if you perform a HotSync operation before you delete the password the HotSync process backs up all e...

Page 183: ...steps you take to reproduce the problem The version of handheld software you are using and available memory To find version and memory information 1 Tap the Home icon 2 Tap the Menu icon 3 Select Info...

Page 184: ...Appendix B Frequently Asked Questions 176...

Page 185: ...to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an...

Page 186: ...aristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti Advarsel Eksplosjonsfare ved f...

Page 187: ...screen keyboard 14 Application buttons 33 59 65 Applications Address Book 59 beaming 30 31 Calculator 63 categories 34 35 Date Book 65 Expense 79 font style 49 installing 51 57 Launcher 33 35 Memo Pad...

Page 188: ...Conduits for modem HotSync operations 117 for synchronizing applications 170 104 105 162 for synchronizing applications Mac 105 106 Conflicting events 75 Connecting service templates 140 to server or...

Page 189: ...s Desktop software linking to external files 29 118 removing 58 Digitizer 126 DNS 147 Domain name system See DNS Double booked events 75 Dragging memos into other applications 85 stylus to activate fe...

Page 190: ...ng 168 punctuation marks 22 ShortCuts for entering data 25 156 157 symbols 24 tips 20 writing area 10 H Hard reset 161 167 Help Graffiti 2 40 online tips 15 Hiding records 134 HotSync conduits for syn...

Page 191: ...ds 45 46 scrolling in Address list 44 Lost handheld contact for 60 records 168 Lotus Organizer importing data from 27 M Maintenance information 159 Memo Pad adding Address Book data to records 45 46 a...

Page 192: ...look connecting to 170 Overlapping events 75 Owner preferences 155 P Palm Quick Install 52 55 Passwords 130 134 changing 131 creating 130 deleting 131 for network 142 forgotten 134 174 Pasting text 40...

Page 193: ...a category of 42 editing 39 40 Expense 79 fonts 49 hiding private 130 134 lost 168 masking private 130 Memo Pad 85 notes for 48 number of 175 private 134 136 purging 41 sorting 47 48 To Do List 91 un...

Page 194: ...nt 97 126 setting event 65 start and end for Date Book Day view 77 Time Zone 98 Tips online 15 To Do List adding Address Book data to records 45 46 archive files tda 28 categorizing records 41 94 chec...

Page 195: ...endor for Expense item 81 W Week Date Book view 73 74 127 169 World Clock adding locations 98 99 alarm 100 alarm preferences 101 display options 101 menus 101 opening 95 Time Zone 98 Writing Area Pref...

Page 196: ...Index 188...

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