background image

c.

  To confirm the connection:*

 

(1) Check that the indicator light is  

 

 

blinking green.

 

(2) Press Home         . Tap the    

 

 

Mobile icon      . 

AT&T Wireless

  

 

 

appears in the Mobile application  

 

 

onscreen keypad.

Here’s what you’ll do:

  Charge and set up your Tungsten

  

  W wireless integrated handheld 
  and phone.

  Connect to the AT&T Wireless    

  network.

  Install AT&T Wireless applications  

  and Palm

 Desktop software.

Important! Already use a 
Palm

 handheld?

  Synchronize your old handheld with  

  your computer so that the information  
  is up-to-date.

  Go to www.palm.com/support/tungstenw  

  and click the upgrade link to learn how to  
  smoothly transfer your information to  
  your new handheld.

START HERE

Contents

a.

  Plug the adapter into an outlet and the cradle.

Note!

Your adapter may connect to the cradle cable, not to the cradle itself.

b.

  Place your Tungsten W handheld into the cradle.

c.

  Check that the charging indicator light is solid green. This means your  

 

 

handheld is properly seated in the cradle and is being charged.*

d.

  Charge for a 

full two hours

.

Connect and charge

Set up your handheld

1

2

Insert the SIM card

a.

  Turn off your handheld.

b.

  Open the access door and 

remove  

 

the sample SIM card

.

3

Center

INSTALL SOFTWARE

CONNECT TO THE AT&T WIRELESS NETWORK

Do you have an AT&T Wireless service subscription? If not, review the Terms and 
Conditions in the AT&T Wireless Welcome Guide included in this packaging and go to   
http://www.palm.com/activatetungstenw to review the rate plan terms and conditions 
and select a rate plan before activating your handheld. At the time of activating please have 
your handheld packaging, personal and credit card information on hand.  If you do not have 
Internet access, call 1-800-510-6237 to speak with an agent who can assist you with the 
process. Note that this website and these agents are for activation only; they cannot 
provide customer service or technical support for your Palm

™ 

Tungsten

 W wireless 

integrated handheld and phone.

6

Install AT&T Wireless and Palm wireless 
applications from the expansion card

*  Windows NT & 95, and systems without USB  
  ports, require the Palm HotSync Cradle-Serial,  
  SKU 10828U, sold separately.

†  Problems? If installation or the HotSync process  
  did not work, see Troubleshooting on the other  
  side of this document.

Install Palm

 Desktop software on

your computer

7

Learn how to use the keyboard

*  Problems? See Troubleshooting on the other side  
  of this document.

†  If you do not see 

AT&T Wireless

 onscreen, or 

  if the message with your wireless phone number  
  does not appear, dial 1-866-293-4634 for AT&T  
  Wireless Customer Care.

Make a phone call

Palm

 Tungsten

 W 

wireless integrated 
handheld and phone

USB HotSync

®

 cradle

SIM card 

Expansion card 

Hands-free
headset

Charging
indicator light

When properly
seated, there is a
small gap between
the front of the
handheld and
the cradle 

Turn on the Mobile application and 
connect to the network 

Palm

 Desktop

software CD-ROM

Software Essentials
CD-ROM

a.

  Remove the handheld from the cradle.

e.

  Tap firmly the center of at least

 

3 targets.

Note!

Your handheld turns off automatically 
after one minute of inactivity. Press the 
power button to turn it on again.

b.

  Press the power button.*

c.

  Remove the stylus.

d.

  Follow Setup instructions on

 

the screen.

*  Problems? See Troubleshooting on the other  
  side of this document.

1. Tilt it forward.

2. Lift up.

*  Problems? See Troubleshooting on the other side  
  of this document.

Wireless button

Button: Short press to
answer call, long press
to hang up

a.

  Press and 

hold

 the Wireless button  

 

until the Mobile dialog box appears.

b.

  Tap On in the Mobile dialog box.*

d.

  At some point during the entire  

 

installation process, a Welcome  

 

message appears onscreen and  

 

displays your 10-digit wireless  

 

phone number

.

a.

  With the handheld on, insert the headset into the voice jack. This opens the  

 

onscreen keypad used for dialing.

b.

  Place the earpiece in your ear.

c.

  Tap the number you want to dial.

d.

  Tap Dial.

a.

  Remove the placeholder card: Push lightly against the card to release it.

b.

  Insert the expansion card as shown by the icon: Push the card in. You feel the  

 

card lock and hear the system sound.

c.

  Follow the onscreen instructions to install the software.

d.

  When the Date/Time screen appears, turn off the handheld. Remove the  

 

 

expansion card (see step a) and replace the placeholder card. Go on to step 7.

Earpiece

Voice jack

Blinking green
indicator light

Backspace/Delete

Return/Enter

Home

Function

Brightness

Command stroke/
Menu

CAPS/Find

Space bar/SYMBOL

Navigator

Use Palm Desktop software to enter appointments, addresses, and other 
information. Then transfer the information to your handheld using the HotSync 
process. It’s the fastest way to enter lots of information.

Note!
You must install the version of
Palm Desktop software included
in this package.

a.

  Connect the USB HotSync

 

cradle to the computer.*

b.

  Put the CD-ROM in the

 

CD-ROM drive.

Windows:

c.

  Follow the installation instructions  

 

that appear on your computer    

 

screen.

Mac:

c.

  Double-click the Palm Desktop    

 

Installer icon.

 

Install adds important files to the Add- 

 

on folder on your computer. After   

 

Install, open Palm Desktop software.  

 

From the HotSync menu, select Install  

 

Handheld Files. Transfer these files to  

 

your handheld.

 

Important for Mac upgraders!

 

During Install, create a new  

 

 

username for your new handheld.  

 

Do not use your current username.

USB

To practice using the keyboard:

Open Memo Pad: Press Home         to open the Applications Launcher. Press “M” 
to highlight the Memo Pad icon      . Press Enter       to open Memo Pad. Tap New. 
You can practice typing in the memo.

Tips

• 

Use your thumbs to press the keys.

• 

To capitalize a letter, press CAPS         and then press the key of the letter.    

  Press CAPS twice to lock it. Press it again to unlock it.

• 

To enter one of the blue characters (for example, numbers), press the blue    

  Function key         and then press the key you want. Press Function twice to   
  lock it. Function lock makes it easy to enter long strings of numbers like credit  
  card numbers and phone numbers. Press Function again to unlock it.

• 

To review the Keyboard tutorial, press Home. Press “K” to highlight the  

 

  Keyboard icon. Press Enter to open the tutorial.

Your subscriber identity module (SIM) card contains your basic subscriber
information. AT&T Wireless also uses the SIM card to register and track your
handheld on the AT&T Wireless GSM

/GPRS network. The wireless applications

of your handheld cannot operate on the network without the SIM card.

Gold
contact
area

c.

  Detach the SIM card from its plastic  

 

holder (see Contents).

d.

  Slide the SIM card onto the access  

 

door. Close the door.

Icon

Notched
corner

Power
adapter

Stylus

Power
button

Reviews: