Palm P80880US - Tungsten E - OS 5.2.1 126 MHz, Handbook

Page: 301 / 318

Recharging problems
291
Recharging problems
Password problems
Problem Solution
When I connect my handheld
to a power source using the
power adapter cable, it does
not charge. Try each of these in turn:
■
Confirm that your handheld is firmly connected to the
power adapter cable.
■
Confirm that your power adapter cable is plugged into an
AC outlet that has power.
■
Press the power button, and then tap the Home icon .
Confirm that there is a lightening bolt on the battery icon at
the top of the screen.
■
Charge your handheld for at least three full hours.
Problem Solution
I forgot the password, and my
handheld is not locked.
■
First, use the password hint to try to remember the
password. If this doesn’t help or if you do not have a
password hint, you can use Security to delete the password,
but your handheld deletes all entries marked as private.
However, if you perform a HotSync operation
before you
delete the password, the HotSync process backs up all
entries, whether or not they are marked private. Then you
can follow these steps to restore your private entries:
a.
Use the Palm Desktop software and the cable or infrared
communication to synchronize your data.
b.
Tap Forgotten Password in Security to remove the
password and delete all private records.
c.
Perform a HotSync operation to synchronize your data
and restore the private records by transferring them
from your computer to your handheld.
I forgot the password, and my
handheld is locked.
■
First, use the password hint to try to remember the
password. If this doesn’t help or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See
“Performing a hard reset” in
Appendix A for more information.