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Problems with incompatible applications

371

Problems with incompatible applications

Palm, Inc. works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm Tungsten T3 handheld.
Some third-party applications, however, may not have been upgraded to be
compatible with your new Palm handheld.

Possible symptoms of incompatible applications include:

■

Fatal errors needing resets

■

Frozen handheld requiring a reset

■

Slow performance

■

Abnormal screen display

■

Problems using Bluetooth or other features

■

Uneven sound quality

■

Problems opening an application

■

Problems performing a HotSync operation

You can determine whether an incompatible application is causing problems by
deleting the application and then operating your handheld. For instructions on
deleting an application from your handheld, see

“Removing applications”

After you have deleted the application, try to replicate the operation that created
the error. If removing the application solves your problem, contact the application
developer for a solution.

Finding a third-party application that is causing a problem

If you have multiple third-party applications installed on your handheld or have
upgraded from an earlier model of a Palm handheld, perform the following
procedure to remove all third-party applications from your handheld. Once you
have removed all of the third-party applications, you can install one application at
a time to determine which application is causing the problem.

IMPORTANT

The following procedures erase all data from your handheld. Before

removing the applications, perform a HotSync operation to backup your data.

I forgot the password, and my
handheld is locked.

■

First, use the password hint to try to remember the
password. If this doesn’t help or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See

“Performing a hard reset”

for more information.

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Summary of Contents for P80870US - Tungsten T3 - OS 5.2.1 400 MHz

Page 1: ...Handbook for the Palm Tungsten T3 Handheld TM TM ...

Page 2: ...s resulting from the use of this handbook Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss IMPORT...

Page 3: ...ongratulations 4 Additional software 5 Performing a daily HotSync operation 5 Chapter 2 Exploring Your Handheld 7 Opening and closing your handheld 7 Locating front panel controls 8 Locating top and side panel components 9 Locating back panel components 10 Using the protective cover 11 Adding an expansion card 12 Elements of the handheld interface 13 Displaying online tips 15 Using the navigator 1...

Page 4: ...s computer 33 Importing data from a Mac computer 34 Using a portable keyboard 35 Chapter 4 Working with Applications 37 Opening applications 37 Opening expansion card applications 38 Switching between applications 38 Categorizing applications 39 Copying applications to or from an expansion card 39 Selecting copy settings 40 Using menus 41 Graffiti 2 menu commands 42 Performing common tasks 43 Crea...

Page 5: ... Setting Day View display options 65 Scheduling an event 66 Scheduling repeating or continuous events 69 Setting an alarm for an event 69 Setting an event location 71 Rescheduling an event 71 Using categories 71 Working in Week View 72 Working in Month View 73 Setting Month View display options 74 Working in Year View 75 Spotting event conflicts 75 Beaming events 76 Viewing birthday events 76 Usin...

Page 6: ...he Call History list 96 Chapter 9 Using Expense 97 Adding expense items 97 Changing the date of an Expense item 98 Entering receipt details 98 Customizing the Currency pick list 99 Changing the default currency 100 Defining a custom currency symbol 100 Setting Show Options 101 Working with Expense data on your computer 101 Setting the automatic fill preference 102 Chapter 10 Using Memos 103 Creati...

Page 7: ...tating photos 123 Viewing photo information 123 Creating an album 124 Filing photos in albums 124 Copying photos 125 Renaming or deleting an album 126 Beaming photos 126 Deleting photos 127 Working with photos on your computer 127 Using Palm Photos menus 128 Options menu 128 Chapter 14 Using SMS 129 Configuring phone preferences and connecting to your mobile phone 129 Using the navigator in SMS 13...

Page 8: ...ounts 148 Account and connection types 149 Network e mail account prerequisites 149 Creating an e mail account 152 Editing e mail accounts 160 Deleting an e mail account 160 Selecting a different service for a given e mail account 161 Adding ESMTP to an account 163 Troubleshooting account access problems 164 Getting sending and managing e mail 164 Getting e mail 164 Auto get mail with notification...

Page 9: ...34 Options menus 235 Chapter 18 Using Palm Web Pro 237 What Web Pro looks like 238 Getting help in Web Pro 238 Disconnecting from and connecting to the Internet 238 Browsing the web on your handheld 239 Visiting a web page 239 Viewing different parts of a web page 240 Following a link 241 Returning to a web page you just visited 241 Returning to your home page 241 Downloading files and pages 242 D...

Page 10: ...g display views 252 Changing link colors 252 Changing how images are downloaded 253 Changing your start and home page 253 Enabling or disabling autofill 254 Enabling or disabling cookies 255 Enabling or disabling JavaScript 255 Changing the size and content of the cache 256 Controlling how Web Pro accesses the Internet 257 Changing Network Preferences 258 Changing the proxy server 258 Chapter 19 U...

Page 11: ...ng a modem HotSync operation 287 Conducting Bluetooth HotSync operations 287 Preparing your computer for a Bluetooth HotSync operation 287 Preparing your handheld for a Bluetooth HotSync operation 289 Performing a Bluetooth HotSync operation 289 Conducting network HotSync operations 290 Connecting to your company s dial in server 290 Performing a network HotSync operation 293 Using File Link 293 C...

Page 12: ... 323 Disabling Call Waiting 324 Using a calling card 324 Connecting to your service 325 LAN access points 326 Accessing the Internet with a Bluetooth phone or LAN access point 326 Adding detailed information to a network service profile 329 Defining primary and secondary DNS 330 Defining the IP address 330 Adding a Login script 331 Deleting a network service profile 333 TCP IP troubleshooting 334 ...

Page 13: ...reset 351 Appendix B Frequently Asked Questions 355 Software installation problems 356 Operating problems 357 Tapping and writing problems 359 Application problems 359 HotSync problems 361 Beaming and sending problems 367 Phone connection problems 367 VersaMail e mail software problems 369 Recharging problems 370 Password problems 370 Problems with incompatible applications 371 Finding a third par...

Page 14: ...Contents xiv ...

Page 15: ...Pentium class computer One of the following operating systems Windows NT 4 0 Workstation and SP6 or later requires a serial cradle cable sold separately and administrator rights to install Palm Desktop software Windows 98 Windows ME Windows 2000 Pro requires administrator rights to install Palm Desktop software Windows XP Home or Pro requires administrator rights to install Palm Desktop software I...

Page 16: ...d separately and compatible with Mac OS 9 only Internet access requirements The requirements for Internet access are as follows Any one of the following A Bluetooth mobile phone An IR enabled mobile phone A mobile phone with a cable that connects to your handheld A modem accessory for your handheld A Bluetooth network connection with Internet access An account with an ISP or Internet service provi...

Page 17: ...adle NOTE Your adapter may connect to the back of the USB connector not to the cradle itself d Plug the adapter into a working electric outlet Step 2 Charge your handheld a Place your handheld in the cradle for at least two hours for an initial charge Your handheld s indicator light glows steady green when it is charging b After it is charged remove the handheld from the cradle by gently tilting i...

Page 18: ...e help go to the Help menu in Palm Desktop software Mac The electronic Palm Desktop Software for the Macintosh User s Guide To access this guide open the Palm folder and then open the Documentation folder Double click the file Palm Desktop pdf Adobe Reader must be installed to view the pdf file Additional software For details on using the multimedia applications included on your handheld and the S...

Page 19: ...d protects your data Place your handheld in the cradle and press the HotSync button Tip You can also perform a HotSync operation using Bluetooth communication For more information see Performing a Bluetooth HotSync operation in Chapter 20 If you encounter a problem during a HotSync operation see HotSync problems in Appendix B ...

Page 20: ...Chapter 1 Setting Up Your Palm Tungsten T3 Handheld 6 ...

Page 21: ...nd in communication while you are away from your desk Opening and closing your handheld When your handheld is open you can access additional controls on the front and back panels You can use your handheld in either the open or closed position Slide the bottom portion of your handheld away from the screen ...

Page 22: ... buttons Calendar Contacts Tasks and Note Pad See Buttons Preferences in Chapter 21 for details on reassigning these buttons to activate any application on your handheld Input area Customize this area to display onscreen keyboards or an active writing area where you write letters and numbers using Graffiti 2 Speaker Listen to alarms voice memos music and game sounds on your handheld Screen Display...

Page 23: ...an alert and also indicates the battery charging status when your handheld is in the cradle cable Power button The button turns your handheld on or off Expansion card slot The slot accepts Secure Digital SD Secure Digital Input Output SDIO or MultiMediaCard MMC expansion cards Expansion cards enable you to back up data add more memory add wireless communication features or use additional applicati...

Page 24: ...ces and to perform HotSync operations See Beaming data in Chapter 3 and see Conducting IR HotSync operations in Chapter 20 for more information Reset button Resets your handheld Under normal use you should not have to use the reset button See Resetting your handheld in Appendix A for information about when and how to use the reset button Attach points Enable you to connect optional accessories to ...

Page 25: ...he information between your handheld and your computer using HotSync technology The universal connector also connects peripheral hardware devices to your handheld such battery pack HotSync cable or portable keyboard sold separately To install the cover Align the cover tabs with the notches on the back of your handheld and then press the center release button while inserting the tabs into the notch...

Page 26: ...r software and data on your handheld To insert a card 1 Insert the card into the expansion slot with the label side facing the display 2 Push lightly against the card with your thumb To remove a card 1 Push lightly against the card with your thumb 2 Slide the card out of the expansion slot For complete information about working with expansion cards see Chapter 6 Push Push ...

Page 27: ...ylus for tapping or for making strokes on the handheld screen Never use an actual pen pencil or other sharp object to write on the handheld screen because this will scratch the screen With your handheld turned on you can tap the handheld screen to perform many operations For example you can do the following Open applications Select menu commands Use the status bar Initiate a Find operation to sear...

Page 28: ...atus bar Use the status bar for quick access to many functions For more information see Using the status bar in the next section Command buttons Tap a button to perform a command Command buttons appear at the bottom of dialog boxes and application screens Next previous arrows Tap the left and right arrows to display the previous and next records tap the up and down arrows to display the previous a...

Page 29: ...ng the navigator When you work with most applications the navigator on the front panel of your handheld makes it easy for you to navigate among and select your entries You can use the navigator to perform tasks without the stylus using one hand Look for the navigator icon to find navigator tips throughout this guide See the chapters on the applications for additional information about using the na...

Page 30: ... or next record This feature is not available in Contacts 3 Press Select in the center of the navigator to return to the list screen To navigate in dialog boxes While a pick list is open press Up or Down on the navigator to highlight an item and then press Select in the center of the navigator to select the item Press Select on the navigator to close a dialog box If there is only one button pressi...

Page 31: ...e volume and screen brightness See Changing system information later in this chapter for more information Alert Tap to display the Attention Manager dialog box See Receiving alerts in Chapter 4 Bluetooth Tap to display Bluetooth dialog box where Bluetooth can be turned on and off and you can connect to the network See Using Bluetooth and connecting to the network from the status bar later in this ...

Page 32: ...the Bluetooth preferences see Bluetooth Preferences in Chapter 21 Tap anywhere outside of the dialog box to close it Input area Tap to toggle between showing and hiding the input area Tap and hold to display the input area selection menu You can select between three types of input areas For information about the on screen keyboards see Using the onscreen keyboards in Chapter 3 For information abou...

Page 33: ...ich way the screen rotates in landscape mode by choosing right or left handed rotation See Handedness Preferences in Chapter 21 Tap to open Bluetooth dialog box Tap to connect to your network Tap to open the Bluetooth preferences screen Tap pick list to select the network service provider Tap turn Bluetooth on When Bluetooth is turned on the handheld is available for discovery by and connection to...

Page 34: ...Chapter 2 Exploring Your Handheld 20 ...

Page 35: ...o enter text or numbers on your handheld TIP Full screen Writing enables you to use Graffiti 2 writing when the keyboard is open which makes it easy to switch between these two methods of entering data For information on Full screen Writing see Using Full screen Writing later in this chapter Keyboards are accessible from the status bar and input areas Tap and hold Then select keyboard icon Tap her...

Page 36: ...plication 1 Tap on an editable text field 2 Tap the Menu icon 3 Select Graffiti 2 Help from the Edit menu To access Graffiti 2 information from Quick Tour 1 Tap the Home icon 2 Tap the Quick Tour icon 3 Select Graffiti 2 Writing in Graffiti 2 input areas You can write Graffiti 2 characters in the designated input areas or you can turn on Full screen Writing and write outside the input area Backspa...

Page 37: ...ite character strokes in the Graffiti 2 input area for your handheld to recognize them You can write letters or characters in the following areas Left side of the screen letters or characters that are assigned to the abc or ABC input areas Right side of the screen numbers or characters that are assigned to the 123 input area Middle of the screen straddling the imaginary dividing line between the l...

Page 38: ...iting button on the status bar Graffiti 2 character set Graffiti 2 alphabet Tap here to turn on and off Draw numerals on the right side Draw letters on the left side Draw capital or uppercase letters in the middle Draw letters on the abc and ABC writing area Letter Strokes Letter Strokes A B C D E F G H I J K L M N ...

Page 39: ...2 writing 25 Graffiti 2 numbers O P Q R S T U V W X Y Z Draw numbers on the 123 writing area Number Strokes Number Strokes 0 1 2 3 4 5 6 7 8 9 Draw letters on the abc and ABC writing area Letter Strokes Letter Strokes ...

Page 40: ...or ABC writing area Mark Stroke Mark Stroke Period Ampersand Comma Carriage return Apostrophe At Space Straight quotes Question Tab Exclamation Draw these marks on the 123 writing area Mark Stroke Mark Stroke Period Backslash Comma Slash Tilde Left Paren Dash Right Paren Plus Equal Asterisk ...

Page 41: ...e When Punctuation Shift is active an up arrow symbol appears in the lower right corner of the handheld screen If you accidentally activate Punctuation Shift another Punctuation Shift stroke will cancel it NOTE Drawing two Punctuation Shift strokes also cancels the automatic capitalization of the first letter of a new record or sentence 2 Write the symbol or other special character shown in the ta...

Page 42: ...cter and to make the character appear more quickly After the arrow disappears the symbol appears Graffiti 2 Gestures Draw gestures on the abc or ABC writing area Gesture Stroke Gesture Stroke Cut Paste Copy Undo Erase Tab Punctuation Shift Menu Command Short Cut Draw symbols on EITHER side of the Graffiti 2 input area ...

Page 43: ...andheld behind the small dark shield The IR port supports the IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association IrDA This means that you can beam data to any nearby device that supports the IrCOMM implementation of the IrDA standards and that can read the type of data you re beaming For example you can beam a Contacts entry to a Palm OS ...

Page 44: ... operations in Chapter 20 for more details To select a business card 1 Create a Contacts record that contains the information you want on your business card 2 Tap the Menu icon 3 Tap Record and then tap Select Business Card 4 Tap Yes To beam a record business card or category of records 1 Locate the record business card or category you want to beam NOTE The procedure for beaming photos and albums ...

Page 45: ...Menu icon 3 Tap App and then tap Beam 4 Tap the Beam From pick list 5 Select either Handheld or Card 6 Tap the application you want to transfer Some applications are copy protected and cannot be beamed Each of these is listed with a lock icon next to it 7 Tap Beam 8 When the Beam Status dialog box appears point the IR port directly at the IR port of the receiving device 9 Wait for the Beam Status ...

Page 46: ...or SMS communication to send information to and receive information from other devices To use your handheld for e mail communication you need to perform a HotSync operation with your computer by using a Bluetooth local area network LAN access point or modem or use a mobile phone For more information see Chapter 16 To use your handheld for SMS communication you need a Global System for Mobile Commu...

Page 47: ...cts and Memos only Tab delimited tab tsv txt Contacts and Memos only CSV Lotus Organizer 2 x 97 Mapping Contacts only vCal vcs Calendar only vCard vcf Contacts only Calendar archive dba Contacts archive aba Tasks archive tda Memos archive mpa Archive formats can be used only with Palm Desktop software Use the archive file formats to share information with other people who use a Palm OShandheld or ...

Page 48: ...feature enables you to import Contacts and Memos information such as a company phone list to your handheld from a separate external file on your Windows computer You can configure the File Link feature to check for changes to the external file when you perform a HotSync operation HotSync Manager stores the data in a separate category in Palm Desktop software and on your handheld For information on...

Page 49: ... 9 Click OK 10 To add the imported data to your handheld perform a HotSync operation See Palm Desktop online Help for more information on importing and exporting data Using a portable keyboard You can connect a portable keyboard accessory to the universal connector on your handheld so that you can type data directly into your handheld Portable keyboards are very helpful when you need to enter larg...

Page 50: ...Chapter 3 Entering Data on Your Handheld 36 ...

Page 51: ...pening applications You can use the Home screen to open any application installed on your handheld or on expansion card You can also open Calendar Contacts Tasks Note Pad and Voice Memo with the application buttons on your handheld In addition to providing a way for you to open applications the Home screen displays the current time battery level and application category Contacts Calendar Note Pad ...

Page 52: ...en switches to the card and displays its contents and the pick list in the upper right corner of the screen displays the name of the card Switching between applications When working with any application select the Home icon or press an application button on your handheld to switch to another application You can also press and hold Select the center button on the navigator to switch to the Home scr...

Page 53: ...Tap Done To display applications by category 1 Tap the Home icon 2 Do one of the following Tap the Home icon repeatedly to cycle through all your categories Tap the pick list in the upper right corner of the screen and select the category you want to display Press and hold Select on the navigator to open the category list press Up or Down on the navigator to highlight a category and then press Sel...

Page 54: ... Handheld in the Copy from pick list the Copy To pick list appears only if there are multiple cards available 6 Tap an application to copy 7 Tap Copy 8 Tap Done NOTE If you view your applications on the card using a Card Reader on your Windows or Mac computer the actual file names may differ from those displayed in the Home screen Selecting copy settings The copy feature enables you to copy only t...

Page 55: ...ime you want to copy an application only you must select the Copy Applications Only check box Using menus Menus on your handheld are easy to use Once you have mastered them in one application you can use them the same way in all other applications The menus of each application are illustrated in the chapter that discusses that application To open the menu bar 1 Open an application such as Memos 2 ...

Page 56: ...nput area to indicate that you are in Command mode The Command toolbar covers the status bar The Command toolbar displays context sensitive menu commands for the active screen For example if text is selected the menu icons displayed may be Undo Cut Copy and Paste Tap an icon to select the command or immediately write the corresponding command letter for an appropriate command in the Graffiti 2 wri...

Page 57: ... application in which you want to create a record 2 Tap New 3 In Calendar only Select start and end times for your appointment and tap OK 4 Enter text for the record 5 Optional Tap Details to select attributes for the record In Note Pad the Details command is located on the Options menu 6 In Contacts Note Pad and Memos only Tap Done Editing records After you create a record you can change delete o...

Page 58: ...ng the stylus Otherwise a quick tap or stroke may be interpreted as a Graffiti 2 character Deleting records To delete a record 1 Select the record you want to delete 2 Tap the Menu icon 3 Select the Delete command on the Record menu In Voice Memo the Delete command is on the V Memo menu In Palm Photos the Delete command is on the Photo menu A confirmation dialog box appears If you want to save a c...

Page 59: ...here is no archive option 4 Tap OK or in Expense tap Purge If you chose to save a copy of the purged records your handheld transfers them to an archive file on your desktop the next time you perform a HotSync operation Categorizing records You can categorize records in the Calendar Contacts Tasks Note Pad Voice Memo Memos and Expense applications so that they are grouped logically into categories ...

Page 60: ...erent category To display a category of records 1 Tap the category pick list in the upper right corner of the list screen 2 In the Calendar Day Week and Month views the pick list can be shown or hidden by setting an option in the Display Options dialog box If the pick list is shown it appears in the upper right corner below the menu bar 3 Select the category you want to view The list screen now di...

Page 61: ...it Categories dialog box opens 3 Select the category that you want to rename and then tap Rename 4 Enter the new name for the category and then tap OK 5 Tap OK TIP You can group the records within two or more categories into one category by giving the categories the same name For example if you change the name of the Personal category to Business all records formerly in the Personal category appea...

Page 62: ...notes As your handheld searches for the text you can tap Stop at any time You may want to do this if the entry you want appears before your handheld finishes the search To continue the search after you tap Stop tap Find More 4 Tap the text that you want to review Looking up Contacts records In Contacts you can use the Look Up line with the stylus or navigator to look up and quickly scroll to any o...

Page 63: ...st entry that starts with those two letters For example selecting s scrolls to Sands and selecting sm scrolls further to Smith If you sort the list by company name the Quick Look Up feature scrolls to the matches for the company name 6 Repeat steps 3 and 4 until the entry you want appears in the list 7 Press Select on the navigator to highlight the record you want 8 Press Select on the navigator t...

Page 64: ... record can be in Calendar Tasks Memos SMS or any other application that takes advantage of this feature 2 Tap the Menu icon 3 Select Options and then select Phone Lookup 4 Begin to spell the last name of the name you want to find The list scrolls to the first record in the list that starts with the first letter you enter Continue to spell the name you re looking for or when you see the name tap i...

Page 65: ...voice memo or memo to a new location in the list To make the list appear in Palm Desktop software as you manually sorted it on your handheld open the application in Palm Desktop software and click Sort by Then select Order on Handheld Attaching notes In Contacts Calendar Tasks Palm Photos and Expense you can attach a note to a record A note can be up to several thousand characters long For example...

Page 66: ...ct on the navigator to open the note and then press Select on the navigator again to close the note To delete a note 1 Tap the Note icon 2 Tap Delete 3 Tap Yes Choosing fonts In many applications you can change the font style to make text easier to read You can choose small small bold large or large bold fonts in each application that enables you to change the font style Note icon Small font Large...

Page 67: ...held When you use certain application settings your handheld can alert you to any of the following An appointment set in Calendar A note created in Note Pad A voice memo created in Voice Memo An alarm set in World Clock A task created in Tasks When an alert occurs your handheld displays a reminder message If you tap Snooze in response to an alert message your handheld reminds you of the item again...

Page 68: ...tions This section explains how to install and remove applications and other files on your handheld or on an expansion card and how to remove Palm Desktop software from your computer Installing files and add on applications Your handheld comes with many applications installed and ready to use During a HotSync operation you can also install additional applications such as games and other software o...

Page 69: ... even install compatible files directly from a Zip file Depending on the file type Palm Quick Install determines whether to install the files on your handheld or on an expansion card You can use any of the following methods to install applications and files with Palm Quick Install Drag and drop files onto the Palm Quick Install icon on the Windows desktop Drag and drop files onto the Palm Quick In...

Page 70: ... be installed Expansion cards may also hold files that are not Palm application files To drag and drop applications or files onto the Palm Quick Install window 1 Copy or download the application s or file s you want to install onto your computer 2 Double click the Palm Quick Install icon on the Windows desktop 3 From My Computer or Windows Explorer select the file s or folder that you want to inst...

Page 71: ...plication s or file s you want to install onto your computer 2 Double click the Palm Quick Install icon on the Windows desktop 3 In the User drop down list select the name that corresponds to your handheld 4 Click Add TIP To install a folder open the File menu and select Add Folder 5 Select the application s or file s that you want to install If you do not see the application s or file s in the de...

Page 72: ...ck Install Palm Quick Install displays a confirmation dialog box that shows whether the files will be installed on your handheld or on an expansion card 4 Click OK The selected files are placed in the handheld or expansion card file list based on the file extension 5 Perform a HotSync operation to install the files See Chapter 20 for details Any unrecognized files are not installed Palm Quick Inst...

Page 73: ...y or download the application you want to install into the Add on folder in your Palm folder 2 Double click the HotSync Manager icon in the Palm folder 3 From the HotSync menu select Install Handheld Files 4 From the User pop up menu select the name that corresponds to your handheld 5 Click Add To List If the file you want to install is not listed in the dialog box go to the folder to which you co...

Page 74: ...HotSync operation were not installed This can happen if the file type was not recognized during the HotSync operation Expansion cards may hold applications that use files other than the Palm application files For your handheld to recognize such a file you must first launch the associated application at least once Removing applications If you run out of memory or decide that you no longer need an a...

Page 75: ...o longer synchronize with your computer If you want to synchronize data with another personal information manager PIM you need to have Palm Desktop software installed NOTE You may need to modify the steps shown here to accommodate the version of the operating system installed on your computer To remove Palm Desktop software from a Windows computer 1 From the Windows Start menu select Settings and ...

Page 76: ...ion CD ROM into the CD ROM drive on your computer 2 Double click the Software Installation CD ROM icon on your desktop 3 Double click the Palm Desktop Installer icon 4 From the Easy Install screen select Uninstall from the pop up menu 5 Select the software you want to remove 6 Click Uninstall 7 Select the folder that contains your Palm Desktop software files 8 Click Remove 9 Restart your computer ...

Page 77: ... you when they happen NOTE Certain tasks are common among several handheld applications For more information see Chapter 4 Working with Applications To open Calendar Press the Calendar application button on the front panel of your handheld Calendar opens to Agenda View by default TIP Press the Calendar application button repeatedly to cycle through the Agenda Day Week and Month views Calendar appl...

Page 78: ...the start and stop times for the calendar screens see Option menu Preferences later in this chapter Agenda View button Tap an appointment to go to event in Day View Tap a task to go to item in Tasks If there is space on the screen the next event on your Calendar displays Status of Task items Default View Choose from the pick list the view that displays when you open Calendar Show Due Tasks Display...

Page 79: ...alendar screens see Option menu Preferences later in this chapter Day View button Tap to view repeating Event Details dialog box Tap to view alarm Event Details dialog box Tap to view note Tap to view previous or next day Tap to select a category to view from pick list Colored circle in category column The color indicates the category of the event Show Category List By default the Category pick li...

Page 80: ...log box Make sure that no event is selected and then on the number side of the Graffiti 2 input area write a number for the start time of the event 4 Do one of the following Tap the time columns on the right side of the Set Time dialog box to set the start time and then tap the End Time box and tap the time columns to set the end time Tap All Day to automatically insert the start and end time of t...

Page 81: ...24 hours To schedule an event for another day 1 Select the date you want for the event by doing one of the following Tap the day of the week that you want in the date bar at the top of the screen If necessary tap the Previous week or Next week scroll arrows to move to another week Press Right or Left on the navigator to scroll to the next or previous day Press Up or Down on the navigator to scroll...

Page 82: ...create a new untimed event by making sure no event is selected and then writing letters in the Graffiti 2 input area 4 Enter a description of the event 5 Tap a blank area on the screen to deselect the untimed event If you create an event and decide later that there is no particular start or end time you can easily change it to an untimed event Tap the time of the event in the Calendar screen tap N...

Page 83: ...tinuous event tap the End on pick list and tap Choose Date Use the date picker to select an end date 7 Tap OK After you schedule a repeating or continuous event the Repeat icon appears at the far right of the event To delete repeating events 1 Select the record you want to delete 2 Tap the Menu icon 3 Select Delete Event from the Record menu 4 Do one of the following Tap Current to delete only the...

Page 84: ...ou of the pending alarm and the reminder message appears again five minutes later Tap Go To to open Calendar Calendar will open and display the event associated with the alarm Alarm for untimed events You can set a silent alarm for an untimed event In this case the alarm is triggered at the specified period of minutes hours or days before midnight beginning of the day of the untimed event When the...

Page 85: ...time tap the Time box and then tap a new time 4 To change the date tap the Date box and then tap a new date 5 Tap OK Using categories Categories are a way to group similar events so that they can be viewed separately The color coding in Calendar makes it easy to track events from different categories when all events are shown For more information on categories see Categorizing records in Chapter 4...

Page 86: ...Week View 1 Tap the Week View button 2 Tap the navigation controls to move forward or backward a week at a time or tap on a column to display details of an event The Week View also shows untimed events and events that are before and after the range of times shown Continuous events appear in green with the Repeat icon Previous week Next week Tap for that day Bar indicates earlier event Bar indicate...

Page 87: ...Preferences settings If you have an event before or after this time span a bar appears at the top or bottom of that day s column Use the onscreen scroll arrows to scroll to the event or press Up and Down on the navigator to scroll to earlier and later time slots within the selected week Working in Month View The Month View screen shows which days have events scheduled You can control the types of ...

Page 88: ...y that day in the Day View Tap the Input Area icon on the status bar to hide the input area so that you can view the previous and next months Setting Month View display options You can customize the Month View appearance using the Display Options dialog box To set the start and stop times for the calendar screens see Option menu Preferences later in this chapter Show Category List By default the C...

Page 89: ...u could schedule events that overlap an event that starts before a previous event finishes An event conflict time overlap appears in the Week View as overlapping bars The first event created appears as a gray bar and any subsequent conflicting events appear as a single red bar The Day View displays overlapping red brackets to the left of the conflicting times Timed Event Shows events that have a t...

Page 90: ... Date Range the Date Range dialog box opens you can set a start and end range using the Set Date dialog box 6 Tap Beam To receive a beamed category of events Perform on of the following in the Receive Category dialog box Tap Add to add a new category or add the events to the current category by the same name Tap Replace to delete the events in the current category and replace them with the beamed ...

Page 91: ... to send the selected event to another device The options available depend on the software installed on your handheld Start End Time Defines the start and end times for Calendar screens If the time slots you select do not fit on one screen you can tap the scroll arrows to scroll up and down Alarm Preset Automatically sets an alarm for each new event The silent alarm for untimed events is defined b...

Page 92: ...Chapter 5 Using Calendar 78 ...

Page 93: ...e available storage space and a summary of its contents To review Card Information 1 Tap the Home icon 2 Tap the Card Info icon Renaming a card You can assign a name to each expansion card that appears in the Category pick list and in other lists To rename a card 1 Tap the Home icon 2 Tap the Card Info icon 3 Tap the Menu icon 4 Select Rename Card from the Card menu Review card information Review ...

Page 94: ...u can install applications to an expansion card after performing an initial HotSync operation See Installing files and add on applications in Chapter 4 for information For optimal performance we recommend that you do not install more than 50 applications to a single expansion card Reading and writing information on an expansion card uses more battery power than performing the same task on your han...

Page 95: ...nfo help 81 Using Card Info help Card Info help is available to explain Card Info features To access Card Info help 1 Tap the Home icon 2 Tap the Card Info icon 3 Tap the Menu icon 4 Select Help from the Card menu ...

Page 96: ...Chapter 6 Using Card Info 82 ...

Page 97: ...handheld Contacts opens to display the list of all your records TIP Press the Contacts application button repeatedly to cycle through the categories in which you have records Pressing and holding the application button will beam your business card to another handheld See Creating a business card later in this chapter for information Creating a contact You can create contacts on your handheld or yo...

Page 98: ...held automatically capitalizes the first letter of each field You do not have to use the Graffiti 2 capital stroke to capitalize the first letter of the name Title Company City and State Text appears for the first logical match that exists in your Contacts list As you enter more letters a closer match appears For example you may already have Sacramento and San Francisco in your Contacts list As yo...

Page 99: ...to scroll to the year you want and then tap to select the birth month and date or tap Today to select the current date as the birthday TIP If you do not select a year the current year is displayed Tap and hold the left or right arrow to scroll quickly through the years 2 If you want a reminder select the Reminder check box enter the number of days in advance of the birthday that you want the remin...

Page 100: ... Contact Edit screen 2 Select the field you want displayed The fields appear in a preset order on the Contact Edit screen NOTE Each field type can be displayed a certain number of times on the Contact Edit screen for example you can display multiple IM fields Contacts sets a maximum number for how many times each field type can appear on the screen Once you reach this maximum for example the maxim...

Page 101: ...or phone numbers and e mail addresses Select a new label For IM accounts Select the IM service you want to use or select IM if you do not want to specify a service You must set up an IM account with a service provider to use IM on your handheld See Making connections from Contacts later in this chapter for more information Tap triangle Select from list Select from list ...

Page 102: ...n Making connections from Contacts You can use the contacts in your Contacts list to launch applications that perform tasks such as dialing a phone number or creating an e mail or SMS message Some of the applications you can launch are included on the CD ROM that comes with your handheld and others may be available from third party developers and are sold separately Most of these applications requ...

Page 103: ...tiates the related task For example if you tap a phone number Quick Connect sends the selected phone number to your mobile phone To use Quick Connect from the Contacts list 1 Highlight the contact to which you want to connect 2 Tap the Menu icon 3 Select Connect on the Record menu 4 Select the method you want to use to connect Quick Connect initiates the related task For example if you tap a phone...

Page 104: ...tact and initiate a related task by tapping it with the stylus By default Tap to Connect is not enabled To enable Tap to Connect 1 From the Contacts list tap the Menu icon 2 Select Option and then select Preferences 3 Tap Enable Tap to Connect 4 Tap OK TIP You can also configure which application opens when you tap a specific Contacts record field and whether to add a prefix to all phone numbers S...

Page 105: ...cts list screen or the Contacts Edit screen Record menus Duplicate Contact Makes a copy of the current record and displays the copy in Contacts Edit so you can make changes to the copied record The copy has the same category and attached notes as the original record Connect Opens the Quick Connect dialog box where you can choose which application you want to use to make the connection Send Categor...

Page 106: ...ory you selected If you deselect it Contacts displays the All category Rename Custom Fields These custom fields appear at the end of the Contacts Edit screen Rename them to identify the kind of information you enter in them The names you give the custom fields appear in all contacts You can use these custom fields to track additional information in your Contacts records such as names of spouses ch...

Page 107: ...obile Communications GSM phone in order to use Palm Dialer To open Palm Dialer 1 Tap the Home icon 2 Tap the Palm Dialer icon Configuring phone preferences and connecting to your mobile phone You need to configure the phone preferences of your handheld and connect your handheld to your mobile phone before you use Palm Dialer For information on configuring your phone preferences see Chapter 21 For ...

Page 108: ...quickly redial the most recently dialed number from the Dialer screen To redial the most recently dialed number 1 Tap Dial when the numeric display is empty 2 Tap Dial again Tap and hold the 0 key to add a plus to the number sequence Digits appear in the numeric display Enter phone number and tap Dial Tap Clear to delete digit from numeric display Tap and hold to clear entire numeric display Tap D...

Page 109: ...ars on the speed dial button 5 Tap Done To dial a speed dial entry 1 Tap Speed 2 Tap one of the speed dial buttons The number is dialed and added to the Call History list You are now ready to communicate over your mobile phone To edit a speed dial entry 1 Tap Speed 2 Tap Edit TIP You can also go directly to the Edit Entry dialog box by tapping and holding a speed dial button 3 Tap an entry 4 Edit ...

Page 110: ...st You can dial a number using the Call History list of 11 of the most recently dialed numbers To dial a number from the Call History list 1 Tap History 2 Tap an entry from the list 3 Tap Dial The number is dialed and you are now ready to communicate over your mobile phone ...

Page 111: ...TE Certain tasks are common among several handheld applications For more information see Chapter 4 Working with Applications To open Expense 1 Tap the Home icon 2 Select the Expense icon Adding expense items You can sort your Expense items into categories To add an expense item 1 Tap New 2 Enter the amount of the expense Tap New Cursor of new item ...

Page 112: ...tes see Attaching notes in Chapter 4 Changing the date of an Expense item You can change the date associated with any Expense item To change the date of an Expense item 1 Tap the Expense item you want to change 2 Tap the date of the selected item 3 Tap the new date Entering receipt details Expense provides a variety of options that you can associate with an item To open the Receipt Details dialog ...

Page 113: ... is prepaid such as airline tickets supplied by your company you can choose Prepaid to place your expense in the appropriate company paid cell of your printed expense report Currency Enables you to choose the type of currency used to pay the Expense item The default currency unit is defined in the Preferences dialog box You can also display up to four other common types of currency See Customizing...

Page 114: ... Currency pick list 5 Tap the currency symbol that you want to appear in Expense 6 Tap OK Defining a custom currency symbol If the currency you want to use is not in the list of countries you can create your own custom country and currency symbol To define a custom currency symbol 1 Tap the Menu icon 2 Select Options and then select Custom Currencies 3 Tap one of the four Country boxes 4 Enter the...

Page 115: ... help for details This feature is not available on Mac computers Add modify and delete your Expense data Organize your Expense data by category amount date type or notes View Expense data in various formats List Large Icons or Small Icons Record individual expenses in various currencies and display the total in one selected currency type Print Expense reports Transfer Expense data to other applica...

Page 116: ...t letter of an expense type For example if you write the letter T it enters the Taxi expense type Writing T and then E enters Telephone which is the first expense type beginning with the letters TE To set automatic fill 1 Tap the Menu icon 2 Select Options and then select Preferences 3 Tap the checkbox to select or deselect automatic fill ...

Page 117: ...ith Applications To open Memos 1 Tap the Home icon 2 Select the Memos icon Creating memos This section describes how to create a memo Each memo you create can be up to approximately 32KB in size To create a new memo 1 Open Memos 2 Tap New TIP In the Memo list screen you can also begin writing in the input area to create a new memo The first letter is automatically capitalized and begins your new m...

Page 118: ...where in this book are described here See Using menus in Chapter 4 for information about selecting menu commands The Record and Options menus differ depending on whether you re displaying the Memo list or an individual memo Record menus Options menus Select a memo to review Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to another de...

Page 119: ... Press the Note Pad application button on the front panel of your handheld Note Pad opens to display the list of all your records TIP Press the Note Pad application button repeatedly to cycle through the categories in which you have records Creating a note A record in Note Pad is called a note You can assign notes to categories and mark them private as described in Chapter 4 This section covers ho...

Page 120: ...te the time you created the note appears as the note title This makes it easy to locate and review your notes To review a note 1 In the Note Pad list select the note title TIP You can also select review and move between notes with the navigator See Using the navigator in Chapter 2 for details 2 Review or edit the contents of the note 3 Tap Done Changing Note Pad color settings By default your note...

Page 121: ...Set Alarm dialog box reappears 6 Tap the Time box 7 Tap the hour and minute columns to select the time you want the alarm to occur 8 Tap OK 9 When the alarm goes off and the reminder message appears onscreen do one of the following Tap OK to permanently dismiss the reminder and return to the current screen Tap Snooze to dismiss the reminder and return to the current screen An attention indicator b...

Page 122: ...in the selected category to another device The options available depend on the software installed on your handheld Send Note Opens a dialog box where you can choose how you want to send the selected note to another device The options available depend on the software installed on your handheld Compatibility Displays the Compatibility dialog box where you can choose to beam notes to a previous versi...

Page 123: ...on A wire based link that connects your handheld to a mobile phone with a physical cable Serial cables and mobile phones that are enabled with infrared or Bluetooth technology are sold separately What can you do with a phone connection When your handheld is linked to a mobile phone and your mobile phone carrier supports the required services you can do the following Access the Internet Use a high ...

Page 124: ...d with your handheld Setting up a phone connection The instructions in this section assume that you have already installed the desktop software that came with your handheld and that you have performed at least one HotSync operation To configure a phone connection on your handheld 1 If you are establishing a Bluetooth connection with a phone you must first turn on Bluetooth communication and turn o...

Page 125: ... pick list options vary based on the phone model 9 Tap Next 10 If you selected Infrared or Cable in step 8 skip to Configuring network service settings for your phone later in this chapter If you selected Bluetooth in step 8 complete the steps in the procedure that follows To configure Bluetooth settings for your phone connection 1 For details place your phone into the mode where it can accept Blu...

Page 126: ...exchange between two Bluetooth devices that have formed a connection with each another The passkey is stored on both devices and you must enter the same passkey on both your handheld and phone If Phone Link is unable to validate the same passkey on both your handheld and your phone an error message appears and you are given the option to try connecting again If you need additional information abou...

Page 127: ...t to use your handheld to connect to the Internet and to send and receive e mail you must configure network service settings for your phone To configure a GPRS high speed wireless data service connection for your phone 1 After tapping Yes in step 11 of the preceding procedure tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon select th...

Page 128: ...r tapping Yes in step 11 of the To configure Bluetooth settings for your phone connection procedure tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon select the Phone Link icon and then tap the Network Service box 2 Tap No when asked if you subscribe to a high speed data service 3 Tap Next A screen appears informing you that you are a...

Page 129: ... handheld See Bluetooth Preferences in Chapter 21 for instructions 2 From the Windows Start menu select Programs select Palm Desktop and then click Phone Link Updater 3 Follow the instructions on the screen and click Next and Back to navigate between the screens as you do the following a Select your phone s manufacturer and model If your phone is not listed you cannot create a connection to your p...

Page 130: ...ng on the type of link you configured infrared cable or Bluetooth refer to the appropriate set of instructions in this section By default your handheld disconnects automatically when the connection is inactive for one minute If you used the Network Preferences screen to set up multiple network service profiles you can choose a different service when you establish a connection See Network Preferenc...

Page 131: ...held and your mobile phone 2 Activate Bluetooth on your handheld and phone 3 Make sure your phone is within 10 meters approximately 30 feet of your handheld 4 Launch the application that requires the phone connection For example to access the Internet launch Palm Web Browser Pro ...

Page 132: ...Chapter 12 Using Phone Link 118 ...

Page 133: ... the Home icon 2 Tap the Photos icon Viewing photos You can use Palm Photos to transfer photos from your computer or receive photos beamed from another device and then view the photos on your handheld You can also view photos from an expansion card inserted into your handheld You can view the following types of photos JPG files BMP files TIFF files GIF files Viewing photos in Thumbnail view Thumbn...

Page 134: ...Press Select on the navigator to insert the highlight press Up Down Right or Left to highlight a specific photo and then press Select to view the photo 4 Tap anywhere on the screen to return to Thumbnail view Viewing photos in List view List view displays a list of your photos so that you can see the names and dates associated with your photos Use this view to locate a photo when you know the name...

Page 135: ...e screen to return to List view Sorting photos in List view In List view you can sort photos in ascending or descending order by name or date To sort photos in List view 1 Tap a column heading to sort the photos based on that item 2 Tap the column heading to sort the photos in reverse order Select a photo to view Album pick list List icon Tap and drag divider to resize columns Tap here to sort by ...

Page 136: ...show 1 Tap the Album pick list in the upper right corner and then select the album you want to view 2 Tap Slide Show To adjust the delay between photos during a slide show 1 Tap the Menu icon 2 Select Options and then select Preferences 3 Tap the pick list and then select the delay interval 1 second 2 seconds 3 seconds 5 seconds or 1 minute 4 Tap OK Tap Slide Show Tap Slide Show Album pick list Al...

Page 137: ...ng photo information The Photo Details dialog box enables you to view information about a photo and to change the photo name assign it to an album add a note about the photo and delete a photo To review photo information 1 Tap the Menu icon 2 Select Photo and then select Details 3 Tap the photo for which you want to view information 4 Review or edit the information and then tap Done twice TIP You ...

Page 138: ... the upper right corner 2 Select Edit Albums 3 Tap New 4 Enter a title for the album 5 Tap OK and then tap Done Filing photos in albums You can organize the photos on your handheld by filing them into different albums You cannot file photos stored on an expansion card in albums To file photos in albums 1 Tap the Album pick list in the upper right corner and then select the album to which you want ...

Page 139: ...nsion card When you copy a photo from an expansion card to your handheld a number is appended to the photo name If a photo was originally larger than the display area on your handheld 320 x 320 pixels or 320 x 480 pixels then the photo is scaled to fit within the display area and the aspect ratio is maintained To copy photos 1 Tap the Menu icon 2 Select Photo and then select Copy 3 Tap the photo s...

Page 140: ...1 Tap the Album pick list in the upper right corner 2 Select Edit Albums 3 Select the album you want to delete and then tap Delete 4 When the confirmation dialog box appears tap Delete 5 Tap Done Beaming photos The Beam command enables you to beam photos to other devices that are enabled with infrared IR technology The receiving device must have an application that can display photos For instructi...

Page 141: ...ant to delete An X appears next to the photo s you select 4 Tap Delete 5 When the confirmation dialog box appears tap Delete Working with photos on your computer After you perform a HotSync operation to synchronize photos from your handheld onto your Windows computer Palm Desktop software enables you to do any of the following on your computer See the Palm Desktop software online Help for details ...

Page 142: ... For information on working with photos on your Mac computer open the Palm folder open the Documentation folder and double click the Photo and Audio Readme file Using Palm Photos menus Palm Photos menu commands that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about selecting menu commands Options menu About Photos Shows version informati...

Page 143: ...S messages in order for you to use SMS To open SMS 1 Tap the Home icon 2 Tap the pick list in the upper right corner of the screen 3 Tap Main 4 Tap the SMS icon Configuring phone preferences and connecting to your mobile phone You need to configure the phone preferences of your handheld and connect your handheld to your mobile phone before you use SMS Whenever you send or receive messages in SMS y...

Page 144: ...ows Press Select again to view the selected message Press Up or Down to scroll to the previous or next message Press Left to remove the selection highlight To navigate in message screens Press Up or Down to scroll within the current message Press Right or Left to scroll to the previous or next message Press Select to return to the list screen Creating messages When you create a message the title b...

Page 145: ... messages in your Outbox and retrieve all the new messages from your mobile phone at the same time To send and receive messages at the same time 1 Connect to your phone See Setting up a phone connection in Chapter 12 2 From any SMS list view tap Send Check When the transmission finishes a message appears indicating the number of new messages you received To send all messages in your Outbox 1 Conne...

Page 146: ...our phone Outbox Stores messages waiting to be sent Trash Stores messages you deleted You can restore deleted messages to their original category Archive Files messages you want to keep Draft Stores messages you want to change or review before you send them Done Returns to the list view Reply Creates a message to the sender and copies any selected text into the new message Delete Moves the message...

Page 147: ...e raw data Working with draft messages When you create a message you can save it as a draft message To place a message in the Draft category 1 Create or open the message you want to store in the Draft category 2 From the Message view tap the Menu icon 3 Tap Draft from the Message menu To view or edit draft messages 1 Tap the category pick list in the upper right corner 2 Tap Draft 3 Tap the messag...

Page 148: ...to a message 1 Create or edit the message where you want to add your signature 2 From the New or Edit Message view tap the Menu icon 3 Tap Options and then tap Add signature Send Sends the message now Outbox Moves the message to the Outbox to be sent later Cancel Opens a dialog box that asks if you want to save the message in the Draft category Tap Yes to keep your changes and return the message t...

Page 149: ...he menu may be different depending on which application you re sending data from For example tap Send from the Note menu in Note Pad 4 If necessary tap SMS to send the data using SMS rather than Bluetooth technology and then tap OK 5 Tap To to select from a list of recent recipients or tap Lookup to select a number from your contacts 6 Tap Send Setting SMS Preferences The SMS Preferences screen en...

Page 150: ...ne of the following sounds Alarm Alert Bird Concerto Phone Sci fi and Wake up NOTE When a new message triggers an alert sound tap anywhere on your handheld screen to stop the sound Confirm Deleted Message Indicates whether a confirmation message appears each time you delete a message or you select the Empty Trash option from the Message menu To display confirmation messages select this check box D...

Page 151: ...mines whether you receive receipt confirmation notices To receive receipt confirmation notices select Requested Warn Over Determines whether you receive a warning when multipart messages exceed the specified number of parts Select from the following options 1 part 3 parts 5 parts 10 parts 50 parts and Never warn Expires Indicates how long unsent messages remain in your Outbox Select from the follo...

Page 152: ...in the Outbox Check Retrieves all messages stored on the phone Empty Trash Permanently removes all messages in the Trash category from your handheld Archive Moves the current message to the Archive category Phone Lookup Opens the Phone Lookup dialog box in which you can select a mobile phone number where you want to send a message Font Opens the Font dialog box in which you can choose separate fon...

Page 153: ... among several handheld applications For more information see Chapter 4 Working with Applications To open Tasks Press the Tasks application button on the front panel of your handheld Tasks opens to display the list of all your records TIP Press the Tasks application button repeatedly to cycle through the Tasks list filters Creating tasks A task is a reminder of an item that you must complete To cr...

Page 154: ...h priority 1 items at the top If you have a number of items in your list changing an item s priority setting may move its position in the list To set the priority of a task 1 Tap the Priority number on the left side of the task 2 Select the Priority number that you want to set 1 is most important Checking off a task You can check off a task to indicate that you ve completed it You can set options ...

Page 155: ...dd a task to a category see Categorizing records in Chapter 4 Setting a due date You can set a due date that displays with the task To set a due date for a task 1 In the Details dialog box tap the Due Date pick list 2 Tap the date that you want to assign the item Choose date opens the date selector where you can choose any date that you want for the item No Date removes the due date from the item ...

Page 156: ... Tap the Alarm check box 5 Select the 5 and then enter any number from 0 to 99 inclusive as the number of days 6 Enter or select the time 7 Tap OK An alarm icon appears next to the task in the Tasks list Scheduling repeating tasks The repeat function enables you to schedule tasks that recur at fixed intervals or recur at regular intervals after a prior instance of the task has been completed To sc...

Page 157: ...the task repeats every other month 8 To specify an end date for the repeating task tap the End on pick list and then tap Choose Date Use the date picker to select an end date 9 If you selected Week or Month perform one of the following If you selected Week tap on the day of the week to repeat the task on If you selected Month select the day of the week or day of the month to repeat the task on 10 ...

Page 158: ...se the date picker to select an end date 9 Tap OK After you schedule a repeating task the Repeat icon appears next to the task in the Tasks list Display options You can choose what tasks you want to view and how the tasks are sorted by choosing a display filter and setting Tasks Preferences Using the display filters You can choose to view alternate views of your task list by using the filtering op...

Page 159: ...elect Preferences from the Options menu All Displays a list of all tasks Date When Date is selected the Date filter pick list appears in the upper right corner below the title bar Select from the following date filters Due Today Lists all tasks due today Last 7 Days Displays a list of all tasks that were due in the 7 days including today Next 7 Days Displays all tasks that are due in the next days...

Page 160: ...re still in the memory of your handheld You can purge completed items to remove them from memory Record Completion Date Replaces the due date with the actual date when you complete check the task If you do not assign a due date to a task the completion date still records when you complete the task Show Due Dates Displays the due dates associated with tasks in the list and displays an exclamation m...

Page 161: ...ss e mail connectivity Enhanced use of color fonts styles and user selected display options Basic Hypertext Markup Language HTML formatting display for e mail messages received in HTML format Increased number of file types supported for being sent and received as attachments Scheduled retrieval of new e mail with notification Improved message addressing capabilities Enhanced security Getting start...

Page 162: ...rade your e mail database for use with the VersaMail 2 6 application To upgrade an existing e mail database for use with the VersaMail application 1 Perform a HotSync operation with a user profile that contains the existing e mail database To do so tap the HotSync icon and then select a profile that contains an e mail database from the displayed list of users 2 Tap the VersaMail icon 3 Tap Yes to ...

Page 163: ...ory sold separately External modem sled sold separately Infrared IR port on the handheld to IR port on a mobile phone Direct connection to a mobile phone by means of a physical cable HotSync cradle connected to your desktop Windows users only Network e mail account prerequisites Before you can set up a network e mail account you must do the following Establish the e mail account with an e mail ser...

Page 164: ... you need for connecting to your ISP or mail server NOTE Information about your e mail account is available from the e mail provider Depending on the type of e mail service you have you may be able to access this information by going to the e mail provider s web site or by contacting the provider s customer support Connection Type Prerequisite Built in Bluetooth radio via a mobile phone Active wir...

Page 165: ...ing server settings when you set up your corporate e mail account With a corporate e mail account you can access the following types of mail servers among others Microsoft Exchange Lotus Domino Sun iPlanet VPNs If you want to access e mail on your handheld using your corporate e mail account you may need to set up a virtual private network VPN on your handheld A VPN enables you to log in to your c...

Page 166: ...OTE The auto get mail with notification feature in the VersaMail application may not work with a particular VPN connection Also you cannot use scheduled sending retry of e mail with accounts that use a VPN connection See Auto get mail with notification and Send retry later in this chapter for information Creating an e mail account You create a new account in Account Setup which guides you through ...

Page 167: ...ing the account username and password In the next part of the VersaMail Account Setup you enter the username and password for this account The VersaMail 2 6 application provides strong128 bit AES encryption for your password Account Name Enter a descriptive name for the account such as My Yahoo Mail Service Tap the Mail Service pick list and then select the provider to which you are connecting Sel...

Page 168: ... the account you are accessing as well as enter the names of the outgoing and incoming mail servers To enter mail server settings 1 If you chose a preconfigured service from the Mail Services pick list on the Account Setup screen the e mail address field is completed automatically based on the username and mail service you entered Check the address to verify that it is correct and edit it if neces...

Page 169: ... VersaMail application tap Done This takes you to the Inbox of the account you set up See Getting sending and managing e mail later in this chapter for information on getting and sending e mail If you set up a synchronize only e mail account you need to configure this account on your desktop See Configuring account settings in HotSync Manager later in this chapter for information You will not be a...

Page 170: ...d mail ONLY Delete messages on server To delete messages on your provider s mail server when they are deleted in the VersaMail application select the Delete messages on the server when they are deleted in VersaMail check box Leave mail on server POP account only To get e mail on your handheld but also leave it on the server so you can view it later on your desktop select the Leave mail on server c...

Page 171: ...ttachments Because downloading large messages can consume handheld resources the VersaMail application displays the size of and asks if you want to continue downloading any message that exceeds your maximum message size up to a total size of 5MB Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith Reply To Address Enter the e mail address that you want recipie...

Page 172: ...e to messages check box and then enter the text of the signature This signature is attached to all your outgoing e mail 2 Tap Next BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail address is not seen by the other recipients of the message For example if you want a copy of all messages you send from your handheld to be ...

Page 173: ... on your desktop Port Number The default is 25 the port number most SMTP servers use If you are not sure about the correct port number check with your mail server administrator Authentication Select the My server requires authentication ESMTP check box if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option See Adding ESMTP to an accoun...

Page 174: ...procedures in Creating an e mail account earlier in this chapter and change the entries you want to edit on the appropriate screens Deleting an e mail account When you delete an account in the VersaMail application the account is removed from your handheld The account still exists on the server For example deleting your Yahoo account from the VersaMail application deletes the account only from you...

Page 175: ...ion uses this service for sending and receiving messages for all e mail accounts you set up See Chapter 12 for information on setting up the default service for your handheld However for any given e mail account you have the option of switching to a different service for use with that account only For example the default service you have selected for your handheld may be called Bluetooth and may u...

Page 176: ...andheld When you reopen the application the e mail account you selected Earthlink in this example continues to connect using the new connection Modem in this example until you either select a new service or deselect the Always connect using check box If you deselect the Always connect using check box the e mail account Earthlink connects using the default handheld service Bluetooth in this example...

Page 177: ...the Server Settings screen tap Details 7 Tap the Options pick list and then select Advanced Outgoing 8 Select the My server requires authentication ESMTP check box if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option If you select this option username and password fields appear These fields are already filled in based on the account ...

Page 178: ... organized You can manage the messages in your e mail accounts by moving messages between folders deleting old e mail messages individually or in groups and marking messages as read or unread Getting e mail You can get e mail subjects only the message size author and subject or you can get entire messages immediately If you choose to get message subjects only and want to read a full message you ca...

Page 179: ...il If you have e mail stored in your Outbox tap Get Send 2 In the Get Mail Options dialog box tap Subjects Only to download subjects only or tap Messages to download entire messages TIP You can deactivate the Get Mail Options dialog box by using VersaMail Preferences See Setting preferences for getting and deleting e mail later in this chapter 3 Optional Tap Details and then select options for ret...

Page 180: ...rieving mail using a VPN connection you may be asked to enter the username and password you use to log in to the VPN If so enter the username and password See VPNs earlier in this chapter for more information 7 The Getting Messages dialog box shows updates as your e mail is downloaded When the Getting Messages dialog box disappears another dialog box appears and displays the number of new e mail m...

Page 181: ...you must be in range of a network access point for the auto get to work Scheduling auto get mail When setting up a schedule you select the interval for retrieving mail the start and end times for retrieving mail and the days on which scheduled e mail retrieval should take place You can set up different schedules for each of your e mail accounts but you can set up only one schedule for an account F...

Page 182: ...ee Resource issues with auto get mail later in this chapter for information on setting the interval Start Time Tap the Start Time box tap to enter the start time hour and minute and tap to enter AM or PM Then tap OK NOTE The start and end time screens display the hour and minute using the default time format you select for your handheld End Time Tap the End Time box tap to enter the end time hour ...

Page 183: ... handheld alert you when a new message arrives in your account The beep or alert sound your hear is called a notification Your handheld also notifies you of a new message s arrival by blinking an indicator light or vibrating if certain preferences are selected For more information see Making your handheld buzz or blink when you get new e mail later in this chapter NOTE You must select the Notifica...

Page 184: ... on your handheld it appears on the Notify Sound pick list 6 To receive notifications of successful auto get mail and automatic send retries only deselect the Notify me of Auto Get and Send failures check box Leave the check box selected if you want to receive notifications of both successful and failed auto get mail and automatic send retries 7 Tap OK You can follow these procedure steps to chang...

Page 185: ...h or Off To change whether or not the handheld indicator light blinks when you receive new e mail tap the Alarm LED pick list and then select On or Off To change whether or not the handheld vibrates when you receive new e mail tap the Alarm Vibrate pick list and then select On or Off 5 Tap Done Viewing and using the Reminders screen Your handheld displays a Reminders screen that shows summary info...

Page 186: ...ification appears on the Reminders screen tap the notification to go to the Inbox of that account or launch the VersaMail application and go to that account Once you view a message in the Inbox it is removed from the Reminders screen even if you do not open the message Auto get then starts at the next scheduled interval with the Reminders screen counter reset to 1 If you do not view the Inbox of t...

Page 187: ...ut would display the number of messages retrieved after the successful retrieval Reminders screen notifications are specific for each account For example if auto get fails for one account but succeeds in downloading new messages for a separate account the Reminders screen displays an error message for the first account and a message indicating the number of messages downloaded for the second accou...

Page 188: ... and thus need to recharge the battery more frequently Increasedmonthly charges If your e mail service provider is a wireless provider such as Cingular or T Mobile that charges a fee for data transactions using the auto get feature can substantially add to your monthly charges This issue is especially noticeable for POP accounts because the size of the IDs used to locate POP account messages is mu...

Page 189: ...Select to close the message If you chose to get messages by subjects only tap the More button to view the body of the e mail message plus any attachments up to the maximum message size you select If the downloaded message exceeds your maximum message size only a partial message is displayed Tap the More button to view the entire message See Getting e mail by subject or getting the entire message e...

Page 190: ...hic image See Working with URLs later in this chapter for more information When you set the VersaMail application to receive e mail messages as HTML any messages sent as plain text will be displayed as plain text only You can also set the application to receive all messages as plain text only regardless of the format in which they were sent If you choose this option only the text of any messages s...

Page 191: ... Tap the folder you want to view Managing display options in the folder s list view You can customize the way in which messages appear in the list view of your mail folders The options you choose apply to all folders The display options that you can customize and the default settings are as follows Option Default Sort by Date Sort order Descend Summary view Two line view Summary view columns Sende...

Page 192: ...ge the sort order 1 Tap Display 2 Tap the Sort by pick list and then select the column name 3 Tap Descend or Ascend to change the sort order 4 Tap OK To select a one line or two line view 1 Tap Display 2 Tap the Show pick list and then select the view you want 3 Tap OK ...

Page 193: ...nding on whether you choose a one line or a two line view NOTE If you select Date the Date column displays the message time for any messages received today that is any message received after 12 01 A M Otherwise the Date column shows the date the message was received 3 Tap OK To change the font 1 Tap Display 2 Tap in the Font field 3 Tap the Font pick list and then select the font you want Tap here...

Page 194: ...hen select the font style you want 6 Tap OK To select colors for read and unread mail 1 Tap Display 2 Tap the Unread pick list and then tap the color you want to use to display unread messages 3 Tap the Read pick list and then tap the color you want to use to display read messages 4 Tap OK In the list view itself you can also change the size of the columns ...

Page 195: ...he column divider to change the width of the column 3 Tap OK You can also change the font within an individual message This change affects the the font of all messages you compose To change the font of a composed message 1 On the message screen tap the Menu icon 2 Select Options 3 Tap Font 4 Tap the Font pick list and then select the font you want Drag the column divider left or right to make the ...

Page 196: ...d then select the font style you want 7 Tap OK Moving e mail between folders You can move one or more e mail messages between folders To move one e mail message 1 Tap the folders pick list in the upper right corner of the screen and then select the folder name or press Up or Down to move to the folder you want and then press Select to select the folder ...

Page 197: ...to go to the Move To option and then press Select to select this option Alternately tap the icon to the left of the message and then tap Move To from the pop up menu The folders pick list appears 3 Press Up or Down on the navigator to move to the folder you want and then press Select to select the folder Alternately tap the folder you want ...

Page 198: ...f each message icon TIP To select a group of adjacent messages drag the stylus to the left of the message icons A checkmark appears next to each selected message 3 Do either of the following Tap the Menu icon and then select Move To on the Message menu Tap a message icon next to a selected message and then tap Move To on the pick list 4 Tap the folders pick list and then select a destination folde...

Page 199: ...ghtly between POP and IMAP e mail accounts as described in the following procedure To create and edit e mail folders 1 Tap the folders pick list in the upper right corner of the screen and then tap Edit Folders 2 On the Edit Folders or Edit IMAP Folders screen select any of the following To create a new folder tap New and then enter the new folder name For IMAP accounts only select the check box i...

Page 200: ...P accounts only select the check box if you also want to delete the folder on the server and then tap OK For POP accounts the folder will be deleted immediately and you will not see a confirmation screen Creating and sending new e mail When you create a new e mail message you can enter the person s e mail address or use the Lookup screen to find a particular address To create a new e mail message ...

Page 201: ...sage by entering the complete address To enter the address 1 On the New Message screen tap or navigate to the To field and enter the address and then tap Done For multiple recipients type a semicolon and then a space between recipient names The To field expands to two lines during address entry for addresses longer than the one line display After address entry addresses longer than one line are sh...

Page 202: ...operly addressed If you want to edit an e mail address that is longer than the line provided on the New Message screen tap the To field and edit the address 2 To send copies tap cc or bcc and then enter the recipient s address Copies cc allow recipients to see the addresses of the other recipients addresses in the blind copies bcc field are hidden from all other recipients TIP To automatically fil...

Page 203: ...sing to address a message 1 On the New Message screen tap in the To field 2 Start entering the person s name such as Joe Smith Once the name is recognized from your Contacts list the name and e mail address are automatically completed on the recipient list For example if you have a Joe Smith and a Joan Smith in Contacts and no other names starting with J once you type Joe the entry Joe Smith is co...

Page 204: ...ns and then tap Preferences 2 Tap Advanced 3 Tap the Enable Smart Addressing check box if it is not selected A checkmark means it is turned on 4 Tap OK Composing and sending e mail After you enter your recipient addresses you can compose the rest of the e mail message To compose the rest of the e mail and send it 1 Tap the Subject field and enter the subject of your e mail Subjects longer than one...

Page 205: ... out of range or the application cannot connect to the mail server you can choose to have the application move the message to the Outbox and continue to try to send the message at 30 minute intervals a maximum of three times If you put a message in the Outbox you must perform a manual send to send the message on the first attempt The VersaMail application attempts automatic send retry only after a...

Page 206: ...etry has failed NOTE You can choose to disable notifications for send retry failures See Setting notification options earlier in this chapter for instructions NOTE A broken envelope icon appears next to a notification when an automatic send retry fails Tap the notification or open the account in the VersaMail application to view a detailed error message Viewing the error message deletes the notifi...

Page 207: ...matic send retry See the next section Outbox icons in the VersaMail applications for icons that indicate messages awaiting the next automatic send retry as well as messages in the locked and error state Outbox icons in the VersaMail applications The icons to the left of a message in the Outbox indicate the message s status Completing drafts If you are composing an e mail message and you exit the V...

Page 208: ... the Attach Signature check box to select it 4 Enter your signature information and then tap OK Forwarding e mail You can quickly forward e mail messages from any folder other than the Outbox folder To forward e mail 1 Tap the folders pick list and then select the folder that contains the e mail 2 Tap the e mail message to display it 3 Tap the Forward button Tap Forward ...

Page 209: ...text describing the forwarded message 7 Tap Send to send the message or tap Outbox to store it in the Outbox NOTE Forwarded messages are always sent as text only even if you received the original message in HTML format Replying to e mail You can reply to an e mail message as you are reading it or start the reply when viewing messages in the folders list view To reply to an e mail message that you ...

Page 210: ...n if you received the original message in HTML format To reply to an e mail message from the folders list 1 On the message screen tap the folder name in the upper left corner to open the message menu and then press Right on the navigator to move to and open the Options menu 2 Press Down on the navigator to move to the Reply option and then press Select to select this option TIP Alternately you can...

Page 211: ... Send to send the message now or tap Outbox to send it later NOTE Replies are always sent as text only even if you received the original message in HTML format Working with URLs You can tap a URL in a received message to view the web page or file associated with the URL Tapping the URL opens Palm Web Browser Pro to view the page or file You can also tap an embedded e mail address to open a new mes...

Page 212: ...the attachment automatically opens in the appropriate application The types of attached files you can download and work with include the following HTML URLs and e mail addresses appear as blue underlined text Plain text URLs appear as any text beginning with http or www You cannot view the page or file associated with a URL that does not begin with http or www in a plain text message E mail addres...

Page 213: ...ur desktop Microsoft Excel xls Automatically opens in the Sheets To Go application on your handheld You can view and edit the spreadsheet in the same way that you could using the Excel application on your desktop Graphics files jpg bmp tif gif You can download these files and view them using the Palm Photos application on your handheld Other application files For other types of application files y...

Page 214: ...xceeds your maximum message size you see a message showing that the message and or attachments were too large and asking if you would like to continue downloading them For example if the maximum message size is 5KB and you download a body of 2KB then any attachment under 3KB is also downloaded and any attachment over 3KB is not See Downloading large attachments later in this chapter 2 Tap the red ...

Page 215: ...ther use the default viewer shown or select a viewer from the list For example if you have two photo viewing applications on your handheld and you select a photo attachment on the list the Viewer pick list appears containing the names of the photo viewing applications Tap the pick list and then select the application you want to use to view the photo attachment If there is only one viewer register...

Page 216: ...x tap the message title If the message plus attachments exceeds the maximum message size the More button appears on the Message screen In the case of multiple attachments if some of the attachments were downloaded completely you see both the red paper clip icon indicating fully downloaded attachments and the More button indicating incompletely downloaded attachments To download a single attachment...

Page 217: ...s tap No Follow the procedure for viewing an attachment presented earlier in this chapter To continue downloading all messages tap Yes When downloading is complete the Attachments dialog box appears showing all downloaded messages Follow the procedure for viewing an attachment presented earlier in this chapter Saving attachments to an expansion card If you have purchased an expansion card that pro...

Page 218: ... files from the various handheld applications such as a Calendar appointment vcs ics tasks in the Tasks application vcs ics or text memos txt NOTE The maximum size message you can send is 60KB for the body text and approximately 5MB of total data for any attachments The maximum number of attachments for any e mail message is ten regardless of the attachments total size You can attach the following...

Page 219: ...types that reside on your handheld that you are able to attach to an e mail message All files of the selected type appear in the Type box For example if you select Appointments vCal iCal tap Calendar to see a list of appointments from a particular date that you can attach or tap Tasks to see tasks 3 Tap the file that you want to attach and then tap Add The selected file appears in the Attachments ...

Page 220: ...sed an expansion card and have saved files to the card you can attach files from the card to an e mail message you are sending The types of files you can attach from an expansion card include the following Word docs HTML files JPEG and GIF graphics files MP3 and WAV audio files Any other file type To attach a file from an expansion card 1 Insert the expansion card into the slot on your handheld 2 ...

Page 221: ...articular file type or select All Files to view all files on the card 5 Tap the file that you want to attach and then tap Add The selected file appears in the Attachments box 6 Repeat steps 6 and 7 for each attachment you want to add and then tap Done TIP To delete an attachment from an e mail message tap the attached file in the Attachments box and then tap Delete 7 Tap Send or Outbox ...

Page 222: ...lder When you delete a message it is placed in the Trash folder See Emptying the trash later in this chapter To delete messages on the server when you empty the trash on your handheld you can select the Delete Msgs on Server setting in VersaMail Preferences If you don t periodically empty the trash and delete messages on the server any incoming e mail may bounce back to the sender See Setting pref...

Page 223: ...when you empty the trash You can empty the trash manually or set the preference to automatically empty the trash By default the trash auto empties all deleted e mail older than one week See Emptying the trash later in this chapter for more information IMPORTANT If you delete a message on the server you cannot retrieve it and view it again later To delete messages before a certain date 1 Tap the Me...

Page 224: ... number of days To empty the trash 1 Tap the Menu icon and then select Empty Trash from the Message menu NOTE If Auto Empty Mail from Trash is selected in VersaMail Preferences a message asks if you want to delete the trash 2 Optional Tap Details to see how many messages are in the trash and whether the messages are set to be deleted on the server 3 If you want to delete messages from the handheld...

Page 225: ...and then select how often you want the e mail messages automatically emptied from the trash Immediately Older Than 1 Day Older Than 3 Days Older Than 1 Week Older Than 1 Month 4 Tap OK Marking messages as read or unread You can mark messages as read or unread When you tap a message to read it it is automatically marked as read To mark messages as read or unread 1 Tap the folders pick list and then...

Page 226: ...ead or Mark Unread 4 For IMAP accounts only Tap Handheld to mark the messages as read or unread on your handheld Tap Both to mark the messages on both the handheld and the server If you tap Both this screen appears Tap OK to connect with the server and immediately mark the messages as read or unread on the server This action also processes any other pending actions on the server such as messages n...

Page 227: ... 1 Tap the Menu icon tap Options and then select Preferences 2 Select preferences Get Enables you to retrieve the subject only or the entire message Ask Every Time Displays a dialog box for choosing subjects only or entire messages each time you retrieve e mail If it is deselected messages are retrieved according to the option you select in the Get pick list Confirm Deletions Displays a confirmati...

Page 228: ...record If you tap Add to Contacts from the body of an e mail message and a record already exists for the recipient name you are prompted either to update the e mail address for the recipient or to create a new record for the recipient Download Attachments Causes files attached to e mail to be automatically downloaded to your handheld Attachments that exceed the maximum message size cannot be downl...

Page 229: ...se many popular e mail applications called clients such as Microsoft Outlook Eudora Lotus Notes Outlook Express or any other e mail clients that use MAPI Configuring account settings in HotSync Manager Before synchronizing an e mail account you configure the account s settings in the Palm VersaMail HotSync Conduit The settings have to be specified only once unless you need to make changes To start...

Page 230: ...and account settings Next you must configure each e mail account s general synchronization settings For example if you created an Earthlink e mail account on the handheld and want to synchronize that with the desktop set the synchronization options for the Earthlink account During a HotSync operation the Earthlink account on the handheld and the e mail application specified in the conduit are sync...

Page 231: ...layed in the Setup Notes box See the following table for additional setup information for each client TIP If your e mail application is compatible with Extended MAPI try Microsoft Exchange 5 0 or later as a choice for the Mail Client option If your e mail application is compatible with Simple MAPI SMAPI try Microsoft Outlook Express as a choice for the Mail Client option Although Netscape uses SMA...

Page 232: ...rnet Options 3 Click the Programs tab 4 Select Microsoft Outlook as the default e mail program 5 Click OK NOTE Make sure your username and password are set up correctly within Microsoft Outlook Microsoft Outlook Express 5 5 or later If you select Microsoft Outlook Express enter the password for your e mail account To synchronize a VersaMail e mail account with Microsoft Outlook Express 5 5 or 6 0 ...

Page 233: ...n your desktop make sure that it is the path found in the notes ini file Eudora 5 0 or later If you are using Eudora as your e mail application you must set up MAPI in Eudora To set up MAPI in Eudora 1 From the Eudora Tools menu select Options 2 Do one of the following If Eudora is the only e mail application that you use select Always as the MAPI setting If you use more than one e mail applicatio...

Page 234: ...e APOP on your handheld If you want to synchronize e mail for an account that requires ESMTP authentication for example Yahoo accounts require ESMTP authentication you must select the option to use ESMTP on your handheld See Adding ESMTP to an account earlier in this chapter for details The conduit does not support SSL for accounts set up as direct POP Direct IMAP connection to server Select this ...

Page 235: ... you want to synchronize e mail for an account that requires ESMTP authentication for example Yahoo accounts require ESMTP authentication you must select the option to use ESMTP on your handheld See Adding ESMTP to an account earlier in this chapter for details The conduit does not support SSL for accounts set up as direct POP Other e mail applications Select Microsoft Exchange 5 0 or later as a c...

Page 236: ...operation For other values the conduit synchronizes e mail for today and the number of days preceding today For example if you enter a value of 2 e mail is synchronized for today and yesterday but if you enter 3 e mail is synchronized for today yesterday and the day before Synchronize unread mail only Select whether to synchronize all e mail between your desktop and your handheld or unread e mail ...

Page 237: ...u chose Microsoft Outlook Microsoft Exchange Lotus Notes or Direct IMAP as your mail client click Folder Synchronization Options Set folder synchronization options as follows a Click the name of the folder you want b Click in the Synchronize column to the right of the folder name ...

Page 238: ... for this account Account information screens Two screens in the Palm VersaMail HotSync Conduit provide summary information on your accounts The Account Overview screen indicates whether the account is active whether the account has been synchronized and if so the last synchronization date the mail client for this account and whether the mail client and or the incoming mail server has been changed...

Page 239: ... click Handheld Settings Palm VersaMail HotSync Conduit shortcuts You can use the icons in the toolbar to perform certain tasks quickly such as saving account configuration settings Icon Action Save account settings Saves any changes you have made to an account Add a new account You are prompted to enter the account name and protocol Delete an account You are prompted to select the account to dele...

Page 240: ...ning the subject words Current Software Project only those same messages are synchronized between your desktop and your handheld Be sure to turn mail filters off if you want to synchronize all messages between your desktop and your handheld Synchronizing an account To synchronize accounts you must set the HotSync action for the VersaMail application in HotSync Manager You can however exclude e mai...

Page 241: ... a Microsoft Outlook and a Microsoft Outlook Express account you must have Microsoft Outlook set as the default e mail client on the desktop The maximum number of accounts you can synchronize are as follows 1 Simple MAPI account for example an account set up using Outlook Express or Eudora 1 Extended MAPI account for example an account set up using Outlook 1 Lotus Notes account 5 combined direct P...

Page 242: ...r SSL for sending and receiving e mail messages The Palm VersaMail HotSync Conduit supports SSL when synchronizing with an e mail account only if that account uses one of the following desktop e mail applications mail clients Outlook Outlook Express Eudora The conduit does not support SSL for accounts set up as direct POP or direct IMAP or for Microsoft Exchange or Lotus Notes accounts ...

Page 243: ...tly on your handheld Use your voice memos with alarms as reminder messages and share your voice memos with other people To open Voice Memo Press the Voice Memo application button on the side panel of your handheld Voice Memo opens to display the list of all your voice memos Voice Memo button Speaker Microphone ...

Page 244: ...ers approximately 1 foot of your mouth while recording A tone sounds to indicate that recording has started 2 Face your handheld and begin speaking 3 Release the Voice Memo application button to stop recording A tone sounds to indicate that recording has stopped 4 Tap Done Pausing and resuming a voice memo recording To pause and resume while recording a voice memo you must use the onscreen control...

Page 245: ...used NOTE If you use other applications on your handheld while pausing the recording press and release the Voice Memo application button to resume recording later 6 Tap Record A tone sounds to indicate that recording has restarted 7 Tap Stop A tone sounds to indicate that recording has stopped 8 Optional Select the time at the top of the screen and enter a title 9 Tap Done Pause Record Recording s...

Page 246: ...pansion card Additionally you cannot mark voice memos private or attach alarms to voice memos that are stored on an expansion card NOTE Palm works with developers of third party add on applications to ensure the compatibility of these applications with your new Palm handheld Some third party applications however may not have been upgraded to be compatible with your new Palm handheld If you suspect...

Page 247: ...ft on the navigator to listen to the next or previous voice memo 3 Tap Done To adjust the volume 1 In the V Memo screen tap the Speaker icon 2 Drag the slider or press Up or Down on the navigator to adjust the volume 3 Tap Done TIP When a voice memo is playing you can also press Up or Right on the navigator to increase the volume or press Down or Left to decrease the volume To play a portion of a ...

Page 248: ...ou want the alarm to occur 8 Optional Tap the Auto play check box to automatically play the voice memo when the alarm goes off 9 Tap OK Using Voice Memo menus Voice Memo features that are not explained elsewhere in this book are described here The Voice Memos and Options menus differ depending on whether you re displaying the Voice Memo list or an individual voice memo V Memo menus Send Category O...

Page 249: ...s the alarm sound the deletion confirmation setting and whether to automatically store voice memos on an expansion card if one is present Security Displays the Change Security dialog box where you set a privacy option for all voice memos Details Displays the V Memo Details dialog box where you assign a category and privacy option for a voice memo ...

Page 250: ...Chapter 17 Using Voice Memo 236 ...

Page 251: ...b Pro 1 Tap the Home icon 2 Select All in the Category pick list in the upper right corner of the screen 3 Tap the Web Pro icon Web Pro may take a moment to load the first page IMPORTANT If you are in another application such as VersaMail you can tap on a URL and Web Pro automatically opens and connects to the Internet to display the page Depending on your preference Web Pro also opens when you cl...

Page 252: ... menu bar For information about menus see see Using menus in Chapter 4 Getting help in Web Pro Help is available in the following locations Tap the Menu icon and select Web Pro help in the Options menu for information about Web Pro Most dialog boxes in Web Pro have help about the options in the dialog box To see that information tap the Tips icon For help with drawing Graffiti 2 characters tap the...

Page 253: ...rowse the web in several ways Visit a web page by entering its URL Visit another web page by tapping a link Go back to the pages you have already visited by using the Back and Forward icons Visiting a web page You can visit web pages using the Open URL dialog box or using the URL Entry field To visit a web page using the Open URL dialog box 1 Tap the Open URL icon 2 Enter the URL of the web page y...

Page 254: ...pletes the URL for you For more information on autofill see Enabling or disabling autofill Viewing different parts of a web page If the web page is larger than your screen you can tap and drag the stylus to move the web page in any direction to view different parts of the web page NOTE Due to the ability to tap and drag pages to view other parts of a page you must tap and hold then drag to select ...

Page 255: ... just visited To go back to the last web page you visited Tap the Back icon To go back to an earlier page Tap the Back icon until you return to the page you want The list of visited pages which is limited by your handheld s memory is called the cache See Finding web pages you recently visited for more information on the cache To go forward through the cached pages Tap the Forward icon Returning to...

Page 256: ...DF files with Web Pro Popular file types that Web Pro can download when native support is present on your handheld include applications prc and databases pdb for Palm OS software as well as documents doc txt and pdf images jpeg and gif and music files Downloading a file is much like visiting a web page To download a file by following a link from a web page 1 Tap the link The Download dialog box ap...

Page 257: ...ange the page name or category 5 Tap Save Viewing and editing a saved page on the handheld When you open a saved page remember that you re seeing a copy of the actual page To open a saved page 1 Open the menus 2 Select View Saved Pages from the Page menu 3 Tap the name of the saved page you want to open 4 Tap Go Shows when you saved the page If you saved it today it shows the time If you saved it ...

Page 258: ... 1 Open the menus 2 Select View Saved Pages from the Page menu 3 Tap the name of the saved page you want to delete 4 Tap Delete A confirmation dialog box appears 5 Tap OK 6 Tap Done Viewing files on an expansion card You can view saved files on an expansion card without an active internet connection The following files types can be opened from an expansion card html htm gif jpg and png NOTE The Op...

Page 259: ...esh the page To refresh a page Tap the Refresh icon You can also view old content instead of accessing the Internet See Controlling how Web Pro accesses the Internet Viewing information about a web page Because of the limited space on the handheld screen sometimes the current web address URL gets truncated To find the full URL name and size of the current web page open the Web Page Info dialog box...

Page 260: ...copy text select the text and use the options from the Edit menu For more information about the edit functions see Editing records in Chapter 4 When editing note the following None of the Edit options copy images only text Due to the ability to tap and drag pages to view other parts of a page you must tap and hold then drag to select text For more information on tap and drag to view other parts of...

Page 261: ... outbox Use your e mail application such as VersaMail to send the e mail message You are returned to Web Pro and to the web page you were viewing Beaming a URL You can share your favorite web pages with other Web Pro users by beaming URLs to their handhelds To beam a web page s URL 1 Navigate to the web page 2 Tap the Menu icon and select Send from the Page menu A dialog box opens 3 Point the IR p...

Page 262: ...you stopped In the same way you can bookmark a web page for later reference A bookmark in Web Pro doesn t store the actual page instead it stores a reference to the page s URL Adding a bookmark If you would like to visit the current page again add a bookmark to the Bookmark list To add a bookmark for the current page 1 Tap the Menu icon and then select Bookmark URL from the Page menu 2 Optional Ch...

Page 263: ...dit the name and URL of a bookmark and change its category To edit information about a bookmark 1 Do one of the following Tap the Bookmark icon and then tap Bookmarks Tap the Menu icon and then select View Bookmarks from the Page menu 2 Do one of the following to select the bookmark you want to edit Tap the name of the bookmark you want to edit If your handheld includes a navigator press Up and Do...

Page 264: ...hrough the pages you recently visited one page at a time can be tedious Instead you can use the History list to view a list of the pages you visited and go directly to any page in that list The History list contains a record of the last 50 pages you have visited and is saved even when you exit Web Pro The History list also indicates pages that have been cached or stored on your handheld which mean...

Page 265: ...and Forward icons in the Web Pro action bar If you want to save the location or content of a web page indefinitely create a bookmark or a saved page for that page before clearing the History list For more information on the cache see Changing the size and content of the cache For more information on the Back and Forward icons see Returning to a web page you just visited To clear the History list 1...

Page 266: ...ta charges are reduced For more information on using a proxy server see Changing the proxy server later in this chapter To change display views 1 Open the menus 2 Select Options and then tap one of the following options Changing link colors You can change the colors that are used to display visited and unvisited links on the web pages you view To change link colors 1 Tap the Menu icon 2 Select Dis...

Page 267: ...Images pick list 4 Tap OK Changing your start and home page You can select the start page you want Web Pro to open to when you first open the browser You can also change your home page to any web address NOTE Your service provider has the option to disable this choice If the choice is disabled your changes have no effect To change your start page 1 Tap the Menu icon 2 Select Preferences from the O...

Page 268: ...elect a URL 6 Tap OK Enabling or disabling autofill Filling out an order form or application on the web usually requires entering several pieces of information your name address phone number and so on By default Web Pro stores the information you entered in these fields The next time you use that order form and type the first few letters in a field Web Pro remembers the last item you entered in th...

Page 269: ...okie stores only the information you provide while visiting the web site By default Web Pro saves the cookies it receives You can tell it not to accept cookies You can also periodically delete cookies from your handheld To enable or disable cookies 1 Tap the Menu icon 2 Select Preferences from the Options menu 3 Tap Advanced 4 In the Accept cookies check box do one of the following To not store co...

Page 270: ...p to remove the checkmark To enable JavaScript tap to select it 5 Tap OK Changing the size and content of the cache The cache in Web Pro consists of web pages that are stored so you can view them again without accessing the Internet By default this cache is saved thereby saving the content you ve viewed even when you exit Web Pro You can change the size of the cache to increase the number of web p...

Page 271: ...uce your access costs To change connection settings 1 Tap the Menu icon 2 Select Preferences from the Options menu 3 Tap General 4 Tap the check box next to the following options to enable or disable that option Clear Cache Tap to clear the cache immediately Clear cache on exit Select the check box to clear the cache each time you exit Web Pro Deselect the check box to keep the cache from session ...

Page 272: ...es by downloading web pages faster Your handheld comes with the proxy server turned on You can turn the proxy server off or configure some other proxy server NOTE Normal view of the web pages is only available when the proxy server is turned off For more information on using the different display views see Changing display views earlier in this chapter To turn on or off the proxy server or to conf...

Page 273: ...box do one of the following To not use a proxy server tap to remove the checkmark To use a proxy server tap to select it If you want to use a proxy server other than the default Palm hosted proxy server enter the appropriate server address and port number 5 Tap OK ...

Page 274: ...Chapter 18 Using Palm Web Pro 260 ...

Page 275: ...t corner of the Graffiti 2 input area and then tapping Go to Clock or when your handheld is off you can press Select on the navigator and then tap Go to Clock Viewing the time There are several ways for you to easily check the current time and date To view the time Do one of the following When your handheld is on tap the Clock icon in the upper left corner of the Graffiti 2 input area Your handhel...

Page 276: ...the Date Time Preferences screen Similarly if you change the settings in the Date Time Preferences screen those settings become your system date and time and also appear under the primary location in World Clock The primary location settings also serve as a point of reference for the secondary locations To set the primary location 1 Tap the primary location pick list 2 Tap the location you want to...

Page 277: ...ent date 6 Tap Done To set the time 1 Tap Set Date Time 2 Tap the Set Time box 3 Tap the up or down arrow to change the hour 4 Tap each number of the minute and then tap an arrow to change the minutes 5 Tap OK 6 Tap Done Tap to set date Tap arrows to select year Tap to select month Tap to select date Tap to set time ...

Page 278: ...y locations display the date and time in two locations other than the primary location To select a secondary locations 1 Tap the pick list next to the secondary location 2 Tap the location you want to use as the new secondary location If an appropriate location does not appear in the list see the next section Adding a location Adding a location If an appropriate location does not appear in the Loc...

Page 279: ...fy the location name 7 Optional Tap the Time Zone box and select a time zone 8 Tap OK 9 Tap Done To set Daylight Saving options 1 From the Edit Location dialog box tap the This location observes Daylight Saving Time check box to select it 2 Tap the Start box 3 Tap the month when daylight saving begins 4 Tap the Week pick list 5 Select the week when daylight saving begins within the selected month ...

Page 280: ...modify a location 1 Tap a Location pick list 2 Select Edit List 3 Select the location you want to modify 4 Tap Edit 5 Adjust the settings See Adding a location earlier in this chapter for details 6 Tap OK 7 Tap Done Removing a location You cannot remove a location that is currently assigned to the primary location To remove a location 1 Tap a Location pick list 2 Select Edit List 3 Select the loca...

Page 281: ...pears in the Reminder bar and the alarm time appears on the screen Tap Go To to open World Clock and to dismiss the alarm Using World Clock menus World Clock features that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about choosing menu commands Options menu Display Options Opens a dialog box where you can choose which information appears...

Page 282: ...Chapter 19 Using World Clock 268 ...

Page 283: ...ion Indirect methods include using a modem or network HotSync technology Selecting HotSync setup options You can choose when HotSync Manager will run If necessary you can adjust the local and modem HotSync settings as well To set the HotSync options on a Windows computer 1 Click the HotSync icon in the Windows system tray lower right corner of the taskbar If you do not see the HotSync icon you nee...

Page 284: ...our handheld With this option the HotSync Manager synchronizes data even when Palm Desktop software is not running Available only when the Palm Desktop software is running Starts HotSync Manager and monitors requests automatically when you open Palm Desktop software Manual Monitors requests only when you select HotSync Manager from the Start menu Serial Port Identifies the port that HotSync Manage...

Page 285: ...ion HotSync Enabled Disabled Activates the transport monitor and prepares your Mac computer to synchronize with your handheld By default the transport monitor is enabled to listen on USB and PalmConnect whenever you start your computer If you are using Mac OS 9 1 and the optional serial HotSync cradle cable and you use the same serial port for other devices besides the HotSync cradle cable disable...

Page 286: ...tworking 4 Close the HotSync Software Setup window Customizing HotSync application settings For each application you can define a set of options that determines how records are handled during synchronization These options are called a conduit By default a HotSync operation synchronizes all files between the handheld and Palm Desktop software IMPORTANT If you are synchronizing data between Microsof...

Page 287: ...tion settings on a Windows computer 1 Click the HotSync icon in the Windows system tray lower right corner of the taskbar You can also click the HotSync command on the Palm Desktop software menu bar 2 From the HotSync Manager menu select Custom 3 Select the appropriate username from the list 4 Select an application in the Conduit list 5 Click Change 6 For each application click the direction in wh...

Page 288: ...c operations 7 Click OK 8 Close the Conduit Settings window Conducting cradle cable HotSync operations The simplest way to synchronize data is to perform a direct HotSync operation by seating your handheld in the cradle cable and pressing the HotSync button Performing a cradle cable HotSync operation Windows computers The first time you synchronize your data you need to enter user information on P...

Page 289: ...ning start it On the Windows desktop click Start and then select Programs Navigate to the Palm Desktop software program group and select HotSync Manager Alternatively you can start the Palm Desktop software which automatically opens the HotSync Manager 3 Press the HotSync button on the cradle cable IMPORTANT The first time you perform a HotSync operation you must enter a username in the New User d...

Page 290: ...peration the Palm Desktop software does the following Adds a username to your handheld Creates a folder for the username in the Users folder inside the Palm folder For example if you entered Jane Garcia as your user name a folder named Jane Garcia is created in the Users folder Creates a file named User Data in your username folder User names appear in the User pop up menu on the right side of the...

Page 291: ...with a modem The following steps assume that you have already installed Palm Desktop software See Step 4 Run Palm Setup Wizard in Chapter 1 if you have not installed this software To perform a local HotSync operation on a Mac computer 1 Place your handheld in the HotSync cradle cable 2 Make sure that HotSync Manager is enabled Double click the HotSync Manager icon in the Palm folder Click the HotS...

Page 292: ...an IR port and that supports the IrCOMM implementation of the Infrared Data Association IrDA standards This is especially useful if you travel with an infrared enabled laptop You simply enable infrared communication on your laptop and handheld and follow the steps in Performing an IR HotSync operation later in this section Preparing your computer for infrared communication Before you can perform a...

Page 293: ...g an IR HotSync operation If you do not have an Infrared option on the HotSync Manager menu complete the following steps a Make sure that Local Serial is selected on the menu b From the HotSync Manager menu select Setup c Click the Local tab d In the Serial Port drop down box select the simulated port that your computer uses for infrared communication See the documentation for your operating syste...

Page 294: ... Performing an IR HotSync operation After you complete the steps to prepare for performing an IR HotSync operation it s easy to perform the actual operation To perform an IR HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap Local 4 Tap the pick list below the HotSync icon and select IR to a PC Handheld 5 Position the IR port of your handheld within a couple of inches of the inf...

Page 295: ...mputer 1 If necessary connect the cradle cable to the port of the computer you use for HotSync operations 2 Click the HotSync Manager icon in the Windows system tray 3 Select Setup and then click Local 4 Select the COM port where your cradle cable is connected 5 Click OK On a Mac computer the HotSync Manager software monitors all ports at the same time However you may want to turn off the IR port ...

Page 296: ... kind of modem connection you want to make See Connection Preferences in Chapter 21 for more information Preparing your computer for a modem HotSync operation Be sure to perform these steps before you leave your office so that your computer is ready to receive a call from your handheld To prepare a Windows computer for a modem HotSync operation 1 Confirm that the computer modem is connected and tu...

Page 297: ...nc Controls tab and enable the Transport Monitor if it is not already enabled Serial Port Identifies the port for the modem If you are unsure of the port assignment look at the Modem Properties in the Windows Control Panel Speed Determines the speed at which data is transferred Try the As Fast As Possible rate first and adjust downward if you experience problems This setting allows your handheld t...

Page 298: ...e are a few steps you must perform to prepare your handheld for a modem HotSync operation To prepare your handheld for a modem HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap Modem Modem Identifies the type of modem connected to your computer If your modem does not appear on the list use the Hayes Basic setting or select Custom to enter a command string Refer to the manual th...

Page 299: ...ons later in this chapter 6 Enter the telephone number to access the modem connected to your computer 7 If necessary enter a dial prefix such as 9 to access an outside line and then tap the Dial Prefix check box TIP You can enter a comma in the field to introduce a pause in the dialing sequence Each comma equals a two second pause 8 If the phone line you re using for the handheld has Call Waiting ...

Page 300: ...k conduit settings see the MS Outlook conduit help in HotSync Manager Follow these steps to access MS Outlook conduit help Click the HotSync icon in the Windows system tray Select Custom Select one of the Outlook conduits from list Select Change Select one of the conduits from the list To change the Conduit Setup for a modem HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap the...

Page 301: ...ion 10 1 2 or later with the Apple Bluetooth software you can use Bluetooth technology to perform wireless HotSync operations NOTE Go to the web site www palm com support for additional information on compatibility with other versions of the Windows operating system Preparing your computer for a Bluetooth HotSync operation There are a few steps you must perform to prepare your computer for a Bluet...

Page 302: ...ck OK To prepare your Mac computer for a Bluetooth HotSync operation 1 Double click the HotSync Manager icon in the Palm folder 2 In the HotSync Controls tab select Enabled 3 Click the Connection Settings tab and select the On check box next to bluetooth pda sync port 4 Close the HotSync Software Setup window Select the port from the drop down list Shown with Mac OS X ...

Page 303: ... for details 2 Create a connection with your computer See Creating Bluetooth connections in Chapter 21 for details 3 Tap the Home icon 4 Select the HotSync icon 5 Tap the pick list in the center of the screen and select the connection settings you just created Performing a Bluetooth HotSync operation After you prepare your computer and your handheld you are ready to perform a Bluetooth HotSync ope...

Page 304: ...vailable only on Windows computers You must perform the first HotSync operation by using a local direct connection or infrared communication After that you can perform a network HotSync operation Connecting to your company s dial in server A network HotSync operation requires the following consult your system administrator for assistance Your computer has TCP IP support installed Both your company...

Page 305: ...our handheld in the cradle cable and perform a HotSync operation The HotSync operation records network information about your computer on your handheld With this information your handheld can locate your computer when you perform a HotSync operation over the network To prepare your handheld for a network HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap the Menu icon 4 From the...

Page 306: ...er 21 for information on creating a network or Bluetooth connection 8 Tap Service and select a service 9 Tap Done 10 Tap the Menu icon 11 From the Options menu select Conduit Setup For instructions see Selecting the conduits for a modem HotSync operation earlier in this chapter Tap here Tap here Tap here ...

Page 307: ...k for changes to the external file when you perform a HotSync operation With File Link you can import data stored in any of the following formats Comma separated csv Memos archive mpa Contacts archive aba Text txt For information on how to set up a file link see the Palm Desktop online Help NOTE The File Link feature is not available in Palm Desktop software for Mac Creating a user profile A user ...

Page 308: ...heir individual data file NOTE The handhelds that are synchronized with a user profile must be either new ones that have never been synchronized or handhelds that have had their usernames and data removed by a hard reset To create a user profile on a Windows computer 1 Open Palm Desktop software 2 From the Tools menu select Users 3 Click Profiles 4 Click New 5 Enter a unique name for the profile a...

Page 309: ...Sync menu select Conduit Settings 9 Select the conduit settings for the profile For details see Customizing HotSync application settings earlier in this chapter Performing the first HotSync operation with a user profile After you create a user profile you are ready to transfer the information to the new handheld during the first HotSync operation To use a profile for a first time HotSync operation...

Page 310: ...assign a username to the handheld To use a profile for a first time HotSync operation on a Mac computer 1 Connect the new handheld to the HotSync cradle cable 2 Press the HotSync button on the cradle cable 3 Select the profile you want to load on the handheld and click OK to transfer all the profile data to the handheld The next time you perform a HotSync operation Palm Desktop software prompts yo...

Page 311: ... Select alternate strokes for selected Graffiti 2 characters Keylock Prevent your handheld from turning on accidentally Power Set these features auto shutoff interval Stay on in cradle Beam receive Power on when opened and Power off when closed Security Set a password privacy options and locking options Sounds Alerts Select system game and alarm options from three profiles Custom Silent and All Of...

Page 312: ...n Bluetooth Preferences You can connect your handheld with Bluetooth devices such as Mobile phones Computers Buttons Assign an application to the Favorites icon Reassign various applications to the following the application buttons on the front and side panels of your handheld the HotSync button on the cradle cable and the full screen pen stroke command Color Theme Select a color theme to change t...

Page 313: ... other Bluetooth devices You must turn on Bluetooth communication to use any of the Bluetooth communication features Keep in mind that when Bluetooth communication is on your battery drains more quickly than when Bluetooth communication is off To turn on Bluetooth communication 1 From the Communications Preferences list select Bluetooth 2 Tap the Bluetooth pick list and select On NOTE Switching Bl...

Page 314: ...nes You can use the Discoverable and Bluetooth settings to achieve three discovery states on your handheld The following is a description of setting combinations and the resulting discovery states Bluetooth Off When the Bluetooth setting is off other users cannot discover your handheld This is similar to locking your door with a dead bolt and a security chain and disabling the doorbell When Blueto...

Page 315: ...3 Tap Done Allowing Wakeup When your handheld is off the Allow Wakeup setting determines whether your handheld wakes up when you receive a connection request from another Bluetooth device that knows your device name When this setting is enabled you can receive requested information while your handheld is off and then review it later You can allow wakeup at any time during specific hours of the day...

Page 316: ... during specific hours 1 From the Communications Preferences list select Bluetooth 2 Tap the Allow Wakeup pick list 3 Select Scheduled 4 Tap the hours box 5 Tap the From box select the start time and then tap OK 6 Tap the Until box select the end time and then tap OK 7 Tap the Days boxes to select the days when you want the wakeup feature to be active 8 Tap OK 9 Tap Done Allow Wakeup pick list Hou...

Page 317: ...ut a recognized passkey attempts to communicate with your handheld it goes through the discovery and authentication process and you can choose to accept or reject the communication To add a trusted device 1 From the Communications Preferences list select Bluetooth 2 Tap Trusted Devices 3 Tap Add Device The discovery process begins and the discovery screens appear 4 When the Discovery Results scree...

Page 318: ... phones also require you to put the phone into a mode where it can accept a key exchange for bonding in a trusted pair See the documentation included with your phone for information 7 Tap OK 8 Tap Done to return to the Bluetooth Preferences screen 9 Tap Done again To view details about a trusted device 1 From the Communications Preferences list select Bluetooth 2 Tap Trusted Devices 3 Select the d...

Page 319: ...inates the extra step of retrieving a name remotely Disabling this feature is useful only if the name of a remote device has changed because it forces your handheld to retrieve the new device name To disable the user cache 1 From the Bluetooth Preferences screen tap the Menu icon 2 Select Disable device name cache from the Options menu Making Bluetooth connections There are several ways you can ma...

Page 320: ...n Buttons Preferences The Buttons Preferences screen enables you to assign a frequently used application to the Favorite icon and to associate various applications with the buttons on the front and side of the handheld If you assign a different application to a button you can still access the original application by using the Home screen To change the Buttons Preferences 1 From the Personal Prefer...

Page 321: ... Graffiti 2 Help To change the pen preferences 1 From the Personal Preferences list select Buttons 2 Tap Pen 3 Tap the pick list and select one of the following settings for the full screen pen stroke 4 Tap OK and then tap Done Brightness Opens the brightness control dialog box Keyboard Opens the onscreen keyboard for entering text characters Graffiti 2 Help Opens a series of screens that show the...

Page 322: ...he various color selections until you find the one you want to use 3 Tap Done Connection Preferences The Connection Preferences screen enables you to define the settings used to connect your handheld to other devices The screen displays a list of available configurations that are ready to be further defined the list varies depending on the kind of software you ve added to your handheld For example...

Page 323: ...een your handheld and a Bluetooth computer or laptop PC to Cradle Cable A local HotSync connection the direct connection between your handheld and your desktop computer Your handheld is connected by its universal connector to the cradle cable and the cradle cable is attached to a USB port of your desktop computer If you are using the optional serial cradle cable the cradle attaches to a serial COM...

Page 324: ...Phone connection 1 From the Communications Preferences list select Connection 2 Select the IR to GSM Phone connection 3 Tap Edit 4 Tap Details 5 Tap the Speed pick list and select the appropriate speed 6 Enter the initialization string supplied by the documentation for the modem in your mobile phone if necessary 7 Tap OK 8 Tap OK again to save the configuration After you create the configuration y...

Page 325: ...ed wireless data networks provide an always on network connectivity and high speed wireless data transmission To connect to a high speed wireless data network you must have a GSM mobile phone the correct driver for your phone a subscription to high speed wireless data network services with your mobile phone carrier and the correct high speed wireless data network settings for your carrier TIP You ...

Page 326: ...information on how to prepare it to accept a Bluetooth connection The documentation might refer to a Bluetooth connection as a Bluetooth pairing or a Bluetooth link 7 Tap the Device box The discovery process begins and the discovery screen appears 8 When the Discovery Results screen appears select the device to which you want to connect If the device to which you want to connect does not appear on...

Page 327: ...t included with your handheld To create a connection with a non GSM phone 1 From the Communications Preferences list select Connection 2 Tap New 3 Enter a name for the connection 4 Tap the Connect to pick list and select Modem 5 Tap the Via pick list and select Bluetooth 6 Prepare your phone to accept a Bluetooth connection NOTE See the documentation that was included with your phone for how to pr...

Page 328: ...location in the World Clock application and are used by all the applications on your handheld To set the location 1 From the General Preferences list select Date Time 2 Tap the Location pick list and select the location you want to use as your primary location The location you select should be a large city in the same time zone as the one where you live If an appropriate choice does not appear in ...

Page 329: ...the arrows to change them 5 Tap OK 6 Tap Done To set the time zone and daylight saving time 1 From the General Preferences list select Date Time 2 Tap the Location pick list 3 Select Edit List 4 Select the location where you want to set the time zone 5 Tap Edit to open the Edit Location dialog box 6 Follow the steps under Adding a location in Chapter 19 to select the time zone and daylight saving ...

Page 330: ...se the Formats Preferences screen to set the country default and the display format of the dates times and numbers on your handheld Country default The country default sets date time week start day and number conventions based on geographic regions where you might use your handheld For example in the United Kingdom time often is expressed using a 24 hour clock In the United States however time is ...

Page 331: ... want the first day of the week to be Sunday or Monday This setting controls the Day Week and Month views in Calendar and all other aspects of your handheld that display a calendar 5 Tap the Numbers pick list and select formats for the decimal point and thousands separator 6 Tap Done Graffiti 2 Preferences The Graffiti 2 Preferences screen enables you to select an alternate stroke shape for specif...

Page 332: ...ation 1 From the Personal Preferences list select Handedness 2 Tap Left Handed or Right Handed 3 Tap Done Keylock Preferences Use the Keylock Preferences screen to prevent your handheld from turning on if a button or key is accidentally pressed This feature helps conserve the charge in your handheld To change Keylock settings 1 From the General Preferences list select Keylock 2 Select the setting ...

Page 333: ...ons that enable your handheld to communicate with remote devices After you configure both the Connection and Network Preferences you can establish a PPP Point to Point Protocol connection with your ISP or dial in server You can do this either by using menu commands from the Network Preferences screen or by using a third party application NOTE Palm works with developers of third party add on applic...

Page 334: ...ise Phone Link erases the current settings when it creates the new settings To add a new network service profile 1 From the Communications Preferences list select Network 2 Tap New An Untitled network service profile appears in the Service pick list 3 Tap Done To select a network service profile 1 From the Communications Preferences list select Network 2 Tap the Service pick list 3 Select the netw...

Page 335: ...dentifies the password you use to log in to your server or ISP Your entry in this field determines whether your handheld prompts you to enter a password each time you log into your network If you do not enter a password your handheld displays the word Prompt in this field and asks you to enter a password during the login procedure If you are concerned about security select the Prompt option If you...

Page 336: ...pter for information about creating and configuring connection settings To select a connection 1 From the Communications Preferences list select Network 2 Tap the Connection pick list 3 Select the connection you want to use 4 Tap Done Adding telephone settings The Phone field enables you to store the telephone number you use to connect with your ISP or dial in server You can also define a prefix d...

Page 337: ...K 5 Tap Done Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line For example many offices require that you first dial 9 to dial a number outside the building To enter a prefix 1 From the Communications Preferences list select Network 2 Tap the Phone box 3 Tap the Dial Prefix check box to select it 4 Enter the prefix 5 Tap OK 6 Tap Done Enter y...

Page 338: ...phone company assigns a code to disable Call Waiting Contact your local telephone company for the code that is appropriate for you 5 Tap OK 6 Tap Done Using a calling card The Use calling card field enables you to use your calling card when dialing your ISP or Intranet server Keep in mind that there is usually a delay before you enter your calling card number When you define your calling card numb...

Page 339: ...on and Network Preferences establishing a connection to your ISP or your company s network dial in server is easy To establish a connection 1 From the Communications Preferences list select Network 2 Tap Connect to dial the current service and display the Service Connection Progress messages 3 Optional From the Service Connection Progress dialog box tap the box that displays the service name selec...

Page 340: ... these services to connect to the Internet when you are within range of the high speed wireless data network You can also configure Internet access with a GSM phone or high speed wireless data network by using the Phone Link application We recommend using Phone Link to enter these settings See Setting up a phone connection in Chapter 12 for details Use the steps described in this section only if y...

Page 341: ...k or LAN access point connection when you created it 5 If you selected a Bluetooth phone connection in step 4 tap Phone and enter the dial up connection number for your ISP and then tap OK See Adding telephone settings earlier in this chapter for details If you are using a Bluetooth Phone or LAN access point you can now connect and disconnect as described earlier in this chapter If you are using a...

Page 342: ...ut coverage you will lose your network connection with no notice If your network connection drops unexpectedly check your phone to see if a high speed wireless data network is active and available for the area you are in If a high speed wireless data network is available reconnect to the network using the preceding steps If a high speed wireless data network is not available you must switch your p...

Page 343: ...se the Details dialog box to add more information to a selected network service profile To add connection details 1 From the Communications Preferences list select Network 2 Tap the service field 3 Tap Details Idle timeout The Idle timeout setting defines how long your handheld waits before dropping the connection with your ISP or dial in server when you switch out of a TCP IP application To set t...

Page 344: ... a primary and secondary DNS 1 Tap the Query DNS check box to deselect it 2 Tap the space to the left of the first period in the Primary DNS field and then enter the first section of the IP address Each section must be a number from 0 to 255 3 Repeat step 2 for the second third and last sections of the Primary DNS field 4 Repeat steps 2 and 3 for the Secondary DNS field 5 Tap OK Defining the IP ad...

Page 345: ...modem or network connection The script is generally prepared by the system administrator and distributed to users who need it It automates the events that must take place to establish a connection between your handheld and the corporate servers You can create login scripts in two ways In a text editor on your desktop computer in which you create a file with the extension PNC which you then install...

Page 346: ...nter on your handheld This command takes two arguments separated by a vertical bar on the input line Send Transmits specific characters to the TCP IP server to which you are connecting Send CR Transmits a carriage return or line feed LF character to the TCP IP server to which you are connecting Send User ID Transmits the user ID information entered in the User ID field of the Network Preferences s...

Page 347: ...o a login script after it terminates Created with the use of a development environment that supports Palm OS software such as Metrowerks CodeWarrior for Palm Platform For additional information on creating plug in applications send e mail to Palm Developer Support at devsupp palm com Deleting a network service profile There is only one way to delete a network service profile Use the Delete command...

Page 348: ... or your system administrator pinpoint where the login procedure communication fails and why To view the Network Log 1 From the Network Preferences screen tap the Menu icon 2 Select Options and then select View Log 3 Tap the up and down arrows of the scroll bar to see the entire Network Log 4 Tap Done Adding a DNS number If your ISP or dial in server requires a DNS number and you did not enter tha...

Page 349: ...e right side of the screen If you assign a password using Security Preferences the information on the Owner Preferences screen cannot be changed In this case an Unlock button appears at the bottom of the screen 3 Tap Done To unlock the Owner Preferences screen 1 From the Personal Preferences list select Owner 2 Tap Unlock 3 Enter the password that you defined in Security Preferences 4 Tap OK 5 Tap...

Page 350: ...confirm that the selected driver works properly with your phone 5 Tap Done Power Preferences The Power Preferences screen enables you to set power consumption options Auto off after Your handheld has an automatic shutoff feature that turns off the power after a period of inactivity This feature helps conserve battery power in case you forget to turn off your handheld If you find that your handheld...

Page 351: ...ble 4 Tap Done Beam Receive You can choose to turn off the Beam Receive feature This prohibits anyone from beaming information to your handheld It also results in a slight saving of battery power By default Beam Receive is enabled To turn off the Beam Receive feature 1 From the General Preferences list select Power 2 Tap the Beam Receive pick list 3 Select Off to disable receiving beamed informati...

Page 352: ... as private so that the information appears as gray bars Hide all records that you mark as private so that they do not appear on any screen You can mask and hide private records with or without a password Without a password private records are hidden or masked until you set Security Preferences to show them With a password you must enter the password to view private entries Assigning a password Yo...

Page 353: ...neral Preferences list select Security 2 Tap the Password box 3 Enter the current password 4 Tap OK 5 Do one of the following To change the password and hint enter the new password and hint and tap OK To remove the password tap Unassign 6 Tap Done Locking your handheld You can lock your handheld so that it cannot be operated until your password is entered If your handheld is lost or stolen this he...

Page 354: ...lock when you turn it off 1 From the General Preferences list select Security 2 Tap the Auto Lock Handheld box enter your password and then tap OK 3 Select On power off 4 Tap OK and then tap Done To set your handheld to lock at a preset time 1 From the General Preferences list select Security 2 Tap the Auto Lock Handheld box enter your password and then tap OK 3 Select At a preset time and then us...

Page 355: ...ur handheld will present the hint you entered to help you remember the password If you still cannot remember the password you must perform a hard reset to resume using your handheld Performing a hard reset deletes all the records on your handheld however you can restore all synchronized data at the next HotSync operation See Performing a hard reset in Appendix A for more information To lock and tu...

Page 356: ...e next time you perform a HotSync operation but it does not restore the password To delete a forgotten password 1 From the General Preferences list select Security 2 Tap the Password box 3 Tap Lost Password 4 Tap Yes Making records private In many applications you can make individual records private Private records remain visible and accessible however until you select the Security setting to hide...

Page 357: ...ide Private Records 3 Tap OK to confirm that you want to hide private records 4 Tap Done To mask all private records 1 From the General Preferences list select Security 2 Tap the Current Privacy pick list and then select Mask Private Records 3 Tap OK to confirm that you want to mask private records 4 Tap Done Tap Hide Private Records Tap Mask Private Records ...

Page 358: ...a password the Show Private Records dialog box appears Go to step 2 2 Enter your password and then tap OK To make a record private 1 Display the entry that you want to make private 2 Tap Details 3 Tap the Private check box to select it 4 Tap OK ShortCuts Preferences The ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti 2 strokes This section describes...

Page 359: ...rtCut characters TIP You may want to add a space character after the last word in your ShortCut text This way a space automatically follows the ShortCut text 5 Tap OK To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode 6 Tap Done Editing or delete a ...

Page 360: ...dset To select a profile 1 From the General Preferences list select Sound Alerts 2 Tap the Custom Silent or All Off profile box TIP You can also press Right or Left on the navigator to select a profile box 3 Tap Done System Sound Game Sound and Alarm Sound settings Your handheld uses a variety of sounds The System Sound Game Sound and Alarm Sound settings enable you to turn the sounds on or off an...

Page 361: ... The Game Sound setting works only with games that are programmed to respond to this setting Older games typically do not respond to this setting Alarm LED and Alarm Vibrate settings You can set alarms in Calendar World Clock Note Pad and Voice Memo to remind you of important meetings or notes When you enable the Alarm Vibrate and indicator light settings your handheld vibrates and the indicator l...

Page 362: ...Chapter 21 Setting Preferences for Your Handheld 348 3 Tap the Alarm LED pick list and select On or Off 4 Tap the Alarm Vibrate pick list and select On or Off 5 Tap Done ...

Page 363: ... and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld as you would a pocket calculator or other small electronic instrument Take care not to drop your handheld or subject it to any strong impact Do not carry your handheld in your back pocket if you sit on it you may damage it Protect your...

Page 364: ...andheld in the cradle cable to recharge the unit This helps prevent accidental data loss If the battery drains to the point where your handheld does not operate it stores your data safely for about a week In this case there is enough residual energy in the battery to store the data but not enough to turn on your handheld If your handheld does not turn on when you press the power button you should ...

Page 365: ...et button inside the hole on the back panel of your handheld Performing a hard reset With a hard reset all records and entries stored in your handheld are erased Never perform a hard reset unless a soft reset does not solve your problem NOTE You can restore any data previously synchronized with your computer during the next HotSync operation To perform a hard reset 1 Open your handheld See Opening...

Page 366: ...ct the appropriate username from the list 4 Select an application in the Conduit list 5 Click Change 6 Select Desktop overwrites handheld for each conduit Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis select the Set As Default checkbox Thereafter whatever...

Page 367: ...on Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis click Make Default Thereafter whatever you selected as the default setting is used for HotSync operations 7 Click OK 8 Repeat steps 4 through 6 to change conduit settings for other applications 9 Close the Conduit Settings window 10 Perform a HotSync operation ...

Page 368: ...Appendix A Maintaining Your Handheld 354 ...

Page 369: ...ation CD The Palm Knowledge Library accessible at www palm com support The most recent Palm Tungsten T3 handheld HelpNotes on your regional web site If you are still having problems contact Technical Support or go to www palm com support NOTE Palm works with developers of third party add on applications to ensure the compatibility of these applications with your new Palm handheld Some third party ...

Page 370: ...es Run ScanDisk or another disk verification tool on your computer Install the latest Windows software updates to your computer If you are upgrading from an older Palm handheld or non Palm branded handheld remove any previous version s of Palm desktop software using Add or Remove Programs on the Window s Control Panel Uninstall and then reinstall Palm Desktop software I cannot install Palm Desktop...

Page 371: ...ons and files on a Windows computer in Chapter 4 When I add a Zip file to Quick Install no files appear in the Quick Install list Unzip the file with a file compression utility such as WinZip and then add the unzipped files to Quick Install Problem Solution I don t see anything on my handheld s screen Try each of these in turn Press an application button to ensure that your handheld is turned on I...

Page 372: ...o or three minutes Check the Auto off after setting on the Power Preferences screen See Power Preferences in Chapter 21 My handheld is not making any sounds Check the System Alarm and Game Sound settings See Sounds Alerts Preferences in Chapter 21 My handheld s indicator light is not blinking when alarms occur Check the Alarm indicator light setting See Alarm LED and Alarm Vibrate settings in Chap...

Page 373: ...ull screen Writing on For more information on Full screen Writing see Using Full screen Writing in Chapter 3 Write Graffiti 2 strokes for lowercase letters in the left side strokes for capital letters in the middle and strokes for numbers in the right side of the Graffiti 2 writing area For more information see Writing in Graffiti 2 input areas in Chapter 3 Make sure that Graffiti 2 is not in shif...

Page 374: ...ay View For more information see Spotting event conflicts in Chapter 5 My vCard or vCal e mail attachment isn t forwarding correctly Palm Desktop software provides several features that interact with e mail client software on a Windows computer For these features to work correctly the e mail client software must be properly configured Follow these steps to check the configuration 1 Click the Windo...

Page 375: ...e HotSync cradle cable On a Mac computer try these steps 1 Make sure HotSync Manager is enabled If it is not double click the HotSync Manager icon in the Palm folder and enable HotSync Manager on the HotSync Controls tab 2 Disconnect the cradle cable from your computer and then reconnect the cradle cable and restart your computer I did a HotSync operation but one of my applications did not synchro...

Page 376: ...t you need to rebuild the HotSync Manager registry entries Information on rebuilding the registry entries go to www palm com support and search the Palm Knowledge Library for error 8009 I tried to do a local HotSync operation but it did not complete successfully Make sure your handheld is seated in the cradle cable correctly Check the connection between the HotSync cradle cable and the USB or seri...

Page 377: ...ialog box On a Mac computer try each step in turn Make sure HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window If you are using the optional serial cradle cable try the following Double click the HotSync Manager icon in the Palm folder and then click the Connection Settings tab Make sure the port selection matches the port where your HotSync cradle cable is...

Page 378: ...ime you perform a HotSync operation Be aware that synchronizing more than one handheld with the same username causes unpredictable results and potentially loss of your personal information If you are synchronizing with MS Outlook make sure the right profile is selected for the Conduits in HotSync Manager From the Palm Desktop home screen click the HotSync Manager and then select Custom I can t per...

Page 379: ...rences in Chapter 21 for details When I try to perform a HotSync operation using Bluetooth and a wireless LAN access point it connects but nothing happens Make sure that Network is selected on the HotSync Manager menu on your computer Contact your system administrator to make sure your network computer is properly set up I tried to do a modem HotSync operation but it did not complete successfully ...

Page 380: ...n On your handheld be sure the HotSync application is set to Local with the option IR to PC Handheld Be sure the IR port of your handheld is aligned directly opposite to and within a few inches of the infrared device of your computer IR HotSync operations do not work after you receive a low battery warning Check the battery power of your handheld Recharge the internal battery Turn off some conduit...

Page 381: ...iving a 30KB application you must have at least 60KB free Perform a soft reset See Performing a soft reset in Appendix A for more information I cannot send data to another Bluetooth device Make sure that Bluetooth communication is enabled on both your handheld and the other device Make sure that the receiving device has a compatible Bluetooth application installed Problem Solution My passkey is re...

Page 382: ... is selected in the Connection Preferences screen and the Phone Preferences screen If you are using a Bluetooth connection make sure that your phone is equipped with Bluetooth technology that Bluetooth is enabled and that the power is on My phone connection drops before I finish using it You need to increase the Idle timeout setting on the Network Preferences Details screen See Adding detailed inf...

Page 383: ...unt with your wireless service provider Some wireless service providers require you to be on their network to use your e mail account If this is the case be sure to use your provider s network as the connection type for the account Some wireless service providers have other requirements specific to their service For example Yahoo requires you to set up POP mail forwarding for your Yahoo account in...

Page 384: ... may be turning on accidentally You can prevent your handheld from accidentally turning on by setting the Keylock feature See Keylock Preferences in Chapter 21 Problem Solution I forgot the password and my handheld is not locked First use the password hint to try to remember the password If this doesn t help or if you do not have a password hint you can use Security to delete the password but your...

Page 385: ...apter 4 After you have deleted the application try to replicate the operation that created the error If removing the application solves your problem contact the application developer for a solution Finding a third party application that is causing a problem If you have multiple third party applications installed on your handheld or have upgraded from an earlier model of a Palm handheld perform the...

Page 386: ...before re installing the third party applications If your handheld no longer has problems install the third party applications one application at a time using the following procedure To re install third party applications one at time 1 Open the Backup folder 2 Double click on one prc file The Palm Quick Install window opens with the prc file listed 3 Click Done 4 Perform a HotSync operation to ins...

Page 387: ...The actual error message or state you are experiencing The steps you take to reproduce the problem The version of handheld software you are using and available memory To find version and memory information 1 Tap the Home icon 2 Tap the Menu icon 3 Select Info from the App menu NOTE Palm works with developers of third party add on applications to ensure the compatibility of these applications with ...

Page 388: ...Appendix B Frequently Asked Questions 374 ...

Page 389: ...e to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected...

Page 390: ...as a small electrical data transmission under electrical transmission law Therefore you do not need a license from a government agency to operate this product This product has been certified as conforming to technological standards Therefore the following action are punishable by law Disassembly or modification of this product Removal of identification labels on the back of this product ARIB STD T...

Page 391: ...CE marked The product fulfills the essential requirements of the harmonized standards shown above Manufacturers Name Palm Solutions Group Manufacturers Location 400 North McCarthy Blvd Milpitas CA 95035 5112 USA Importers Name Palm Germany GmbH Importers Location Landsberger Strasse 155 D 80687 Munchen Germany Type of Equipment Handheld Computer Model Number Palm Tungsten T3 Year of Manufacture 20...

Page 392: ...inery Battery Warning Do not mutilate puncture or dispose of batteries in fire The batteries can burst or explode releasing hazardous chemicals Discard used batteries according to the manufacturer s instructions and in accordance with your local regulations Varning Eksplosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kas...

Page 393: ...APOP adding to an account 163 and synchronization 220 requirement 150 Application buttons 8 37 63 83 105 139 306 Applications beaming 29 31 Calendar 63 Card Info 79 categories 39 Contacts 83 Dialer 93 Expense 97 font style 53 installing 54 60 Launcher 37 Memos 103 Note Pad 105 opening 38 Palm Photos 119 Palm VersaMail 147 Phone Link 109 plug in 333 removing 60 sending data from 135 size in kilobyt...

Page 394: ...8 250 Brightness control Pen preferences 307 status bar 18 Broken envelope icon 172 192 Browsing files on a card 244 Browsing the web 239 241 Business card for beaming 30 Buttons preferences 306 307 C Cache 256 clearing 256 Calendar adding Contacts data to records 50 Agenda View display options 64 alarm 69 archive files dba 33 categories 71 category colors 72 changing event time 71 changing event ...

Page 395: ...zing applications 361 for synchronizing applications Mac 274 shortcuts 225 SSL and 228 for synchronizing applications 273 352 synchronizing multiple accounts 227 Conflicting events 75 Connecting service templates 320 to server or ISP 325 to the Internet 238 with a GPRS network 311 312 319 329 with a non GSM phone 313 314 with a phone 311 314 Connection mobile phone 237 modifying Web Browser Pro pr...

Page 396: ...nces 314 315 Day Calendar view 66 Day View display options 65 displaying 65 events spanning midnight 67 Daylight Saving options 265 settings 264 DBA Calendar archive file 33 Decimal point 317 Default categories 39 45 currency in Expense 100 Deleted data saving in archive files 44 Deleting applications 60 bookmarks 250 Desktop software 61 e mail 208 210 mail in the trash 210 old messages 209 passwo...

Page 397: ...ion 177 forwarding 194 195 forwarding attachments 208 getting entire message 165 getting on desktop 216 221 getting subject only 165 HTML 176 icons 174 193 leaving mail on server 156 marking read and unread 211 213 maximum message size 157 message format 176 notification options 170 personal signature 193 214 preferences 213 214 reading 164 replying to 195 197 saving attachments to expansion card ...

Page 398: ...to external 34 293 Finding information in applications 47 phone numbers 50 status bar button 17 using the Find application 48 Folders creating new 185 viewing other 177 Fonts 53 choosing fonts in applications 52 setting size in Web Pro 251 Formats preferences 316 Forwarding e mail 194 Frequently asked questions application problems 359 beaming and sending problems 367 HotSync problems 361 operatin...

Page 399: ...nduits for synchronizing applications 273 352 conduits for synchronizing applications Mac 274 customizing 273 274 first time operation 274 278 294 296 IR operation 278 281 linking to external files 34 293 local operation 270 275 362 363 local operation on Mac 277 modem operation 271 282 287 365 modem settings 283 network operation 290 293 operations using cradle 281 309 operations using IR port 27...

Page 400: ... to install applications 273 Internet access 237 257 entering ISP information 326 using non GSM phones to access 313 IP address 329 330 IR port 10 See also Beaming and Infrared IR See Infrared IrCOMM 29 278 309 IrDA Infrared Data Association 29 278 ISP changing 258 entering ISP information 326 login script 150 requirements for 149 requiring APOP 163 requiring ESMTP 163 J JavaScript enabling and di...

Page 401: ...dar 77 267 command equivalents Graffiti 2 writing 42 command toolbar 42 Edit menu 44 Expense 102 Memos 104 108 menu bar 14 41 Note Pad 108 Palm Photos 128 SMS 138 status bar button 17 Voice Memo 234 World Clock 267 Microsoft Exchange 5 0 218 Microsoft Outlook connecting to 361 synchronizing with 218 Microsoft Outlook Express selecting as mail client 218 MMC expansion card 9 Mobile phone See Phone ...

Page 402: ...33 Outbox 185 storing e mail 190 synchronizing 222 Outgoing server settings 154 Outlook connecting to 361 Overlapping events 75 Owner preferences 334 335 P Pages See Web pages Palm Photos albums 126 beaming photos 126 copying photos 125 deleting photos 127 desktop software 127 List view 120 menus 128 opening 119 organizing photos 124 125 photo details 123 rotating photos 123 slide show 122 thumbna...

Page 403: ...297 getting mail 213 Graffiti 2 317 Network 319 334 Owner 334 Personal 298 Phone 335 Power 336 338 Security 338 ShortCuts 344 SMS 135 137 Sounds Alerts 346 348 Trash 211 Primary DNS 330 Prioritizing Tasks records 140 146 Private records displaying and creating 342 344 lost with forgotten password 342 problems displaying 359 Problems beaming and sending 367 connecting to a phone 367 entering data 3...

Page 404: ...age in the History list 250 to your home page 241 S Saved pages deleting 244 opening 243 renaming 244 timestamp 243 Saving data 44 e mail messages 209 Schedule an event 66 Scheduled retrieval of e mail See Auto get mail Scheduling events 69 71 Screen 8 blank 357 calibrating 13 316 caring for 349 rotating 17 Scroll bar 14 SD expansion card 9 SDIO expansion card 9 Searching See Finding Secondary DNS...

Page 405: ...mage downloading 253 Starting applications 38 Status bar button descriptions 17 location 14 Stopping a download 242 Stylus dragging with 13 pen stroke to activate a feature 307 tapping with 13 Sunday to start week 317 Symbols for currency 99 in Graffiti 2 writing 27 Synchronize only connection 149 creating account 159 Synchronizing an existing username 148 Synchronizing e mail 226 227 account info...

Page 406: ...303 304 Trusted pairs creating 313 Turning off handheld automatically 336 pen stroke for 307 problems with 358 Turning on handheld displaying owner s name 335 power button 9 problems with 357 U Uninstalling Desktop software 61 Universal connector 11 309 Unread mail 156 Unread messages marking 211 Unresponsive handheld 358 Untimed events 68 70 Upgrading a MultiMail database 148 URL beaming 247 chan...

Page 407: ... old content 257 list of visited 250 refreshing 245 returning to 241 viewing information about 245 Week Calendar view 72 73 317 360 Wireless LAN access point locations 326 World Clock adding locations 264 266 alarm 267 alarm preferences 267 Daylight Saving settings and options 264 266 display options 267 menus 267 opening 261 Time Zone 265 Writing area Graffiti 2 input areas 23 on handheld 8 Writi...

Page 408: ...Index 394 ...

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