Chapter 7
Page 179
Service menu
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using
TCP/IP, try the suggestions listed.
Displaying expanded Service Connection Progress
messages
It’s helpful to identify at what point in the login procedure the
connection fails. An easy way to do this is to display the expanded
Service Connection Progress messages. Expanded Service Connection
Progress messages describe the current stage of the login procedure.
Press the lower half of the scroll button at any point during login to
display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does
not give you enough information to find out why you cannot connect
to your ISP or dial-in server, take a look at the Network Log. The
Network Log lists all of the communication that occurs between your
modem and your dial-in server during the login procedure. The
information in the Network Log can help your ISP or your System
Administrator pinpoint where the login procedure communication
fails and why.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the up and down arrows of the scroll bar to see the entire
Network Log.
3. Tap Done.
Summary of Contents for Handhelds m100
Page 1: ...Handbook for Palm m100SeriesHandhelds ...
Page 8: ...Page viii Handbook for Palm m100 Series Handhelds ...
Page 10: ...Page 2 About This Book ...
Page 50: ...Page 42 Entering Data in Your Handheld ...
Page 66: ...Page 58 Managing Your Applications ...
Page 74: ...Page 66 Using Expansion Features ...
Page 198: ...Page 190 Maintaining Your Handheld ...
Page 216: ...Page 208 Frequently Asked Questions ...
Page 222: ...Page 214 Product Regulatory Information ...
Page 232: ...Page 224 Index ...