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Appendix B - Product Support

 

 150-204-111-01, Revision 01

20

April 7, 2000

HRE-204 List 1A and List 2A

A

PPENDIX

 B - P

RODUCT

 S

UPPORT

PairGain Customer Service Group provides expert pre-sales and post-sales support and training for all its 
products.

T

ECHNICAL

 S

UPPORT

Technical assistance is available 24 hours a day, 7 days a week by contacting PairGain Customer Service Group at:

During normal business hours (7:30 AM to 5:30 PM, Pacific Time, Monday through Friday, excluding holidays), 
technical assistance calls are normally answered directly by a Customer Service Engineer. At other times, a 
request for technical assistance is handled by an on-duty Customer Service Engineer through a callback process. 
This process normally results in a callback within 30 minutes of initiating the request. 

W

ORLD

 W

IDE

 W

EB

PairGain product and company information can be found at 
http://www. pairgain.com using any Web browser. To download PairGain product manuals from the Customer 
Site portion of the PairGain Web page, you need to provide a customer password. If you do not have a password, 
contact your PairGain sales representative.

R

ETURNS

To return equipment to PairGain:

1

Locate the number of the purchase order under which the equipment was purchased. To obtain a return 
authorization number, you need to provide the original purchase order number to PairGain’s Return Material 
Authorization (RMA) Department.

2

Call or write PairGain’s RMA Department to ask for an RMA number and any additional instructions. Use 
the telephone number, fax number, or email address listed below:

Telephone: 800.370.9670

Fax: 714.832.9923

Email Address: [email protected]

3

Include the following information, in writing, along with the equipment you are returning:

Company name and address.

Contact name and telephone number.

Telephone:

800.638.0031 or 714.730.3222 

The 800 telephone support line is toll-free in the U.S. and Canada.

Fax:

714.832.9924

Email:

[email protected]

Summary of Contents for 150-2203-11

Page 1: ...HIGAIN REMOTE ENCLOSURE TECHNICAL PRACTICE HRE 204 List 1A Part Number 150 2203 11 CLEI Code T1M3DG0A HRE 204 List 2A Part Number 150 2203 21 CLEI Code T1M3EG0A 150 204 111 01V Section 150 204 111 01...

Page 2: ...trademarks of their respective companies Information contained in this document is company private to PairGain Technologies Inc and shall not be modified used copied reproduced or disclosed in whole...

Page 3: ...ocument in the subject area of the email message INSPECTING SHIPMENT Upon receipt of the equipment Unpack each container and inspect the contents for signs of damage If the equipment has been damaged...

Page 4: ...Inspecting Shipment 150 204 111 01 Revision 01 iv April 7 2000 HRE 204 List 1A and List 2A...

Page 5: ...HLU Alarm Output Interface 11 Facility Side HDSL Connections 11 CPE DS1 Connections 13 Appendix A Specifications____________________________________________________________ 15 Bar Code and Configurat...

Page 6: ...3 and 4 12 12 RJ48C Pin Assignments List 1A 13 13 RJ48X Pin Assignments List 2A 14 14 Bar Code and Configuration Number Label Locations 16 15 HRU 402 List 4 Pin Assignments 17 16 HLU 432 Pin Assignme...

Page 7: ...ications separate input terminals for slot isolation wall or desktop mounting optional wall hinge mount pre painted cold rolled 16 gauge steel construction APPLICATIONS HiGain provides a quick and cos...

Page 8: ...ment jacks List 1A or RJ48X jacks List 2A TB1 Terminal block connector for Slot 1 CPE DS1 and FAC Forced Authorization Code HDSL interfaces TB2 Terminal block connector for Slots 2 3 and 4 CPE and FAC...

Page 9: ...150 204 111 01 Revision 01 Overview HRE 204 List 1A and List 2A April 7 2000 3 Figure 2 shows the backplane wiring connections to all four slots Figure 2 Backplane Slot Connections...

Page 10: ...01 4 April 7 2000 HRE 204 List 1A and List 2A SLOT CONNECTORS Figure 3 shows the front view of the four slot connectors J1 through J4 used to install HLUs and HRUs Figure 3 HRE 204 List 1A and List 2A...

Page 11: ...HRE 204 on a Desktop The remote enclosure includes four inverted dimples in the bottom plate for desktop mounting The dimples create an air gap between the bottom of the enclosure and the surface of...

Page 12: ...he 216 HEX security nut on the side panel Figure 4 with a 7 16 inch CAN wrench Figure 4 Side Panel Assembly 2 Remove the side panel 3 Remove the top retaining screw that holds the backplate to the cha...

Page 13: ...iction latching clasp Figure 6 Wall Mounting and Hinging View 8 Reattach the side panel and tighten the 216 HEX security nut to secure it to the main chassis The transparent Lexan panel in the front c...

Page 14: ...ing Hinge 4 The two snap in standoffs on the hinge bracket fit into two mounting holes in the HRE 204 side panel when the enclosure is closed against the hinge This secures the HRE 204 to the hinge an...

Page 15: ...rse situations a shock hazard to craft personnel who come into contact with the enclosure damage to the installed circuits if the normal discharge path to earth ground of the enclosure s secondary sur...

Page 16: ...alent pins of the unused terminal block to the active terminal block This connects the power source to all slots Figure 8 TB3 and TB4 Pin Assignments Third party wall mount power supplies can be used...

Page 17: ...ts are bused together and made available on the Euro style terminal block TB5 Figure 9 shows the TB5 pin assignments Figure 9 System Alarm TB5 Pin Assignments FACILITY SIDE HDSL CONNECTIONS The HDSL f...

Page 18: ...leads To locate the appropriate connector see the pin assignment representations in Slot Pin Assignments on page 17 If the Loop 1 and Loop 2 leads are reversed a CHREV Channels Reversed message appea...

Page 19: ...DS1 CONNECTIONS The following DS1 XMT and RCV interfaces are available Euro style terminals CPE1 J5 through CPE4 J8 where XMT Tip and Ring RCV Tip1 and Ring1 RJ48 jacks as shown in Figure 1 on page 2...

Page 20: ...Power and Grounding 150 204 111 01 Revision 01 14 April 7 2000 HRE 204 List 1A and List 2A Figure 13 shows the RJ48X List 2A pin assignments Figure 13 RJ48X Pin Assignments List 2A...

Page 21: ...e 200 or two type 400 mechanics plugs Telco Facility Euro style terminal blocks CPE RJ48C List 1A RJ48X List 2A Power Supply Option See 48 Volt Power Options on page 10 Height 5 8 in 15 cm Width 4 8 i...

Page 22: ...ef description of the information on the labels Figure 14 Bar Code and Configuration Number Label Locations Table 3 Bar Code and Configuration Number Label Descriptions Item Description CLEI code labe...

Page 23: ...7 2000 17 SLOT PIN ASSIGNMENTS Slot pin assignments for the various mechanics compatible with the HRE 204 are shown in the following figures Figure 15 for the HRU 402 Figure 16 on page 18 for the HLU...

Page 24: ...Appendix A Specifications 150 204 111 01 Revision 01 18 April 7 2000 HRE 204 List 1A and List 2A Figure 16 HLU 432 Pin Assignments...

Page 25: ...150 204 111 01 Revision 01 Appendix A Specifications HRE 204 List 1A and List 2A April 7 2000 19 Figure 17 H2TU R 402 List 4 HDSL2 Card Edge Connector Assignments...

Page 26: ...www pairgain com using any Web browser To download PairGain product manuals from the Customer Site portion of the PairGain Web page you need to provide a customer password If you do not have a passwor...

Page 27: ...e equipment is defective If there is another reason for returning the equipment please let us know so we can determine how best to help you 4 Pack the equipment in a shipping carton 5 Write PairGain s...

Page 28: ...t Catalog Item ECN Engineering Change Notification ECO Engineering Change Order EDS Electrostatic Discharge Susceptibility EMI Electromagnetic Interference F FAC Forced Authorization Code H HCDS High...

Page 29: ...TF in which case the Buyer will pay transportation charges PairGain may use reconditioned parts for such repair or replacement This warranty does not apply to any product which has been repaired worke...

Page 30: ...Corporate Office 14402 Franklin Avenue Tustin CA 92780 Tel 714 832 9922 Fax 714 832 9924 For Technical Assistance 800 638 0031 or 714 730 3222...

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