5
1
Mycare MP 50
Trouble shooting chart
6.
Trouble shooting chart
Error
Cause
Remedy
Water has an
unpleasant
smell or is disc-
oloured.
The Mycare
water filter has been
un-used for too long
a period of time.
For hygienic reasons let the water run for
approximately 10 minutes. If the condition does
not improve, the cartridge must be replaced.
Water flow rate
and pressure
decreased!
The cartridge is
clogged.
Replace the cartridge.
Premature cartridge replacement is necessary
when the water contains a large amount of
physical impurities or in a case of high water
consumption (see chapter “Replacing the
cartridges”).
Leaks in the
Mycare
water filter!
The profiled flange
seal is missing,
assembled wrongly
or needs to be
replaced (every 2
years).
Check if the profiled flange seal is missing,
assembled wrongly or needs to be replaced.
The profiled side of the seal must be pointing
towards the flange!
Mycare water
filter has been
exposed to higher
temperatures or
solvents.
Inform the fitter or nearest customer service
centre.
Black activated
carbon particles
on the micro-
filtration
cartidge.
Particles of acti-
vated carbon may
become dislodged
from the cartridge
during installation.
This has no bearing on the filter function and
only underlines the efficiency of the cartridge
type used.
Should these particles prove to be an optical
disturbance, please simply rinse the activated
carbon block filter cartridge for a few minutes
before installing the micro-filtration cartridge at
the next cartridge change.
