FOR ASSISTANCE CALL 1-800-275-6187
11.1
Section 11: Warranty
The authorized distributor of Overhead Door Corporation products whose name
appears below (“Seller”) warrants to the original purchaser of the Operator
specified below (“Operator”),subject to all the terms and conditions hereof, that
the Operator will be free from defects in material and workmanship under normal
use and service until the earlier of the following to occur:
1.
Two (2) years after the date of installation
or
2.
When the Operator exceeds 20,000 cycles of operation, as measured by the
integrated cycle counter contained in the Operator.
Sellers sole obligation under this warranty is specifically limited to repairing or
replacing, at it’s option, any parts which shall be determined by Seller to be
defective during the warranty period. Any labor charges are excluded and will be
the responsibility of the owner.
This warranty applies only to an operator which is installed in commercial or
industrial building applications. This warranty does not apply if the Operator has
been altered or repaired by any person not authorized by Overhead Door
Corporation to do so, or if it has been damaged due to misuse, accident or
failure to provide necessary maintenance. This warranty is made only to the
original purchaser of the Operator and is not transferrable or assignable.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES, EITHER
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL OVERHEAD DOOR CORPORATION BE RESPONSIBLE FOR, OR
LIABLE TO ANYONE FOR, SPECIAL, INDIRECT, COLLATERAL, PUNITIVE,INCIDENTAL OR
CONSEQUENTIAL DAMAGES, even if Overhead Door Corporation has been advised
of the possibility of such damages. Such excluded damages include, but are not
limited to, loss of goodwill, loss of profits, loss of use, interruption of business, or
other similar indirect financial loss.
Claims under this warranty must be made in writing promptly to the Seller whose
name and address appears to the right, and must be made within the warranty
period. (Proof of purchase and identification as the original purchaser may
be required.)
Overhead Door Corporation’s Operator Division will only accept returned
materials that are in warranty. Products being returned must be accompanied
by a Return Authorization (RA) Tag. To obtain a Return Authorization Tag please
use the following guidelines.
•
Complete Operators will not be replaced without prior approval
from the Operator Division.
•
To return an Operator part during the warranty period, the Seller must
contact the Technical Service Group of the Operator Division at
1-800-275-6187. The following information is required: Operator Model
Number, Date Code, Voltage, Phase & Horsepower, and a description of
the malfunction. The Technical Service Group will issue, via mail, an RA
Tag for the part.
•
Upon receipt of the part, the Operator Division will evaluate the part
for a defect in material and/or workmanship. If it is determined there is
a defect, the Seller will be credited the cost of the part. If it is
determined there is not a defect in material and/or workmanship, no
credit will be issued.
Model # (On electric box cover)_______________________________________
Serial # (On electric box cover)________________________________________
Date Code _________________________________________________________
Original Purchaser__________________________________________________
Installation Address__________________________________________________
Door Number (Multiple door installations)_______________________________
Door Type ________________________________________________________
Seller______________________________________________________________
Sellers Address_____________________________________________________
Date of Installation__________________________________________________
Signature of Seller___________________________________________________
07/30/09
