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17
Troubleshooting
17.1
Powering
Problem
Possible cause
Solution
MADSEN OTOflex 100 does not
power on even though I press
the power button.
•
The batteries are inserted
incorrectly.
•
The batteries need charging
(if rechargeable) or repla-
cing.
•
Insert the batteries correctly.
•
Charge the batteries (if rechargeable) or fit
MADSEN OTOflex 100 with new batteries.
MADSEN OTOflex 100 powers
off and cannot power on even
though I press the power button.
The batteries need charging (if
rechargeable) or replacing.
Charge the batteries (if rechargeable) or fit
MADSEN OTOflex 100 with new batteries.
The charging indicator does not
light up when I place MADSEN
OTOflex 100 in the charger.
•
The charger is not con-
nected to the electrical
power supply.
•
There are no batteries in
the MADSEN OTOflex 100
unit, or the batteries are
inserted incorrectly.
•
Wrong battery type.
•
Connect the charger to the electrical
power supply.
•
Place batteries in the battery compartment
and make sure they are inserted correctly.
17.2
Testing
Problem
Possible cause
Solution
I forgot to switch to the correct
ear in MADSEN OTOflex 100
before testing.
See
17.3
Communication
Bluetooth
Problem
Possible cause
Solution
Installation of driver software on
WIN98 PC
The file ‘bcbthub.sys’ on
Bluetooth Install Disk cannot be
found.
You may get this error when installing the
IOGEAR Bluetooth driver on a Windows 98 PC.
In the
Copy fields from
field, write
“C:\WINDOWS\SYSTEM” and press
OK
to con-
tinue.
Bluetooth communication failure
Bluetooth communication fails
and cannot be restored
Remove the USB Bluetooth dongle and reinsert.
Otometrics - MADSEN OTOflex 100
169
17 Troubleshooting