English-11
Your coffee maker has been carefully designed to give you many years of trouble-
free service. In the unlikely event that your new coffee maker does not operate
satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call or take it to an Authorized Oster
®
Service Center.
PROBLEM
POSSIBLE CAUSE
SOLUTION
The brew now “Colar
Ahora” light does not light
up
•The appliance is unplugged.
•There’s a power outage.
•Plug unit in.
•Wait for power to be restored.
The coffee is not brewing
•The appliance is unplugged.
•There’s a power outage.
•Not enough water in water
reservoir.
•The filter basket is not properly
inserted.
•The thermal carafe is not
placed all the way on the
platform.
•Plug unit in.
•Wait for power to be restored.
•Fill water reservoir above
minimum level marking.
•Insert filter basket correctly.
•Place thermal carafe correctly
on platform.
The coffee maker only
brews water
•There are no coffee grounds in
the filter basket.
•Add the desired amount of
coffee to the filter.
The coffee maker brews
slowly
•The coffee maker needs
cleaning.
•Clean coffee maker as
described in “cleaning and
maintaining” section.
The filter basket overflows
•The filter basket is not properly
inserted.
•The thermal carafe is not
placed all the way on the
platform.
•Too many coffee grounds were
place in the filter.
•The thermal carafe was
removed from the platform for
more than 30 seconds.
•Insert filter basket correctly.
•Place thermal carafe correctly
on platform.
•Remove filter and discard
ground. If using paper filter,
replace it. If using permanent
filter, rinse it. Begin brewing
process again.
•Turn off and unplug the unit.
Allow it to cool. Wipe up spill
The coffee is not hot
•There is a power outage.
•Wait for power to be restored.
The coffee tastes bad
•Coffee grounds other than for
an automatic drip coffee maker
was used.
•The ground coffee-to-water
ratio was unbalanced.
•The coffee maker needs
cleaning.
•Use coffee grounds
recommended for automatic
drip coffee makers.
•Use correct ground coffee-to-
water ratio.
•Clean coffee maker as
described in “Maintaining your
coffee maker” section.
The grounds are in the coffee
•The filter is not properly seated
in the basket.
•The filter collapsed.
•Seat filter properly described
within the filter basket.
•Remove filter and replace.
The “brew now” led is flashing
fast
•Thermal carafe is not placed all
the way on the platform.
•Not enough water in water
reservoir.
•Place thermal carafe correctly
on platform.
•Fill the water reservoir above
minimum level marking.
TROUBLESHOOTING YOUR COFFEE MAKER
