Orolia Spectracom VelaSync 1232, User Manual

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1.
From the TOOLS drop-down menu, select the desired Logs category (for example,
“Alarms”, or “Events”) from the right-hand column.
4.7.2.4 Saving and Downloading Logs
The VelaSync Web UI offers a convenient way to save, bundle, and download all logs in one
simple step. This feature may be useful when archiving logs, for example, or for
troubleshooting technical problems: Spectracom Technical Support/Customer Service
may ask you to send them the bundled logs to remotely investigate a technical concern.
To save, bundle, and download all logs:
1.
Navigate to MANAGEMENT > OTHER: Log Configuration .
2.
On the left side of the screen, in the Actions panel, click on the Save and Down-
load All Logs button.
3.
Select the log bundle save locaion. The file name is logs.tar.gz
4.
If so asked by Spectracom Technical Support, attach the bundled log files (typically
together with the oscillator status log, see:
"Saving and Downloading the Oscillator
Log" on the next page ) to your email addressed to Spectracom Technical Support.
4.7 Quality Management
CHAPTER
4
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VelaSync 1232 User Manual Rev. 4 201