44 | EdgeSync Manual rev 1
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Reboot command
reboot
- The Reboot command is to provide for user initiated manual reboot of EdgeSync system.
Note that a firmware upgrade will automatically initiate reboot of the system.
Monitoring Log command
monitoring log
- This command will start a log of the Managed Clock Engine’s Sync information in
PTP only and PTP primary and GNSS secondary mode. The data points are: EdgeSync Sync Status,
EdgeSync Sync State, Steps removed, Offset from master (in ns), Mean path delay (in ns) and the
timestamp.
The log will be printed out on the console every 10 to 13 seconds. To stop the log, the user will have to
press “Ctrl + c”. Once “Ctrl + c” is pressed the console will print “Stopping the monitoring log” and a
new command line will appear.
•
EdgeSync Sync Status can be either LOCKED or UNLOCKED.
•
EdgeSync Sync State can be one of the following: FREE RUNNING, SYNTONIZING,
SYNCHRONIZING, or HOLDOVER.
6.
Troubleshooting and Safety Considerations
This section provides some EdgeSync Troubleshooting and Safety Considerations. References are
provided on how to get technical or sales assistance and how to obtain manual updates.
Troubleshooting
This section provides some EdgeSync Troubleshooting practices and the indicators for when a problem
may be present in the EdgeSync operation. Some of the indicators of EdgeSync problems are Front
Panel LED states, Interface and PTP Webpage statuses and the Alarms/Events Tab Webpage.
Symptom
Probable Cause
Recommended Action
Power LED is Red
User Interface and Control
Plane Processor has not
completed its boot up process.
Wait for a few seconds for it to
turn orange and then finally
green when all of software has
been brought up. It takes
approximately 4 minutes for
the LED to turn green when
system is ready for operation.
Power supply does not meet
EdgeSync requirements.
Verify that the voltage from the
EdgeSync power source meets
the specifications of the Power
Section.
