O'Reilly NOOK, Manual

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MaInTenanCe and TrouBleShooTIng
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Tap the notification to see the version number of the update, which will
match the number you saw on the Web.
Warranty and Repair
Your NOOK comes with a one-year warranty, for itself as well as for its charger
and USB cable. The warranty isn’t transferrable, so if you give or sell your NOOK
to someone, or get it or buy it from someone, the warranty doesn’t follow along.
NOTE
However, if you got the NOOK as a gift, you, as the gift recipient, get the warranty. It says
so right on the gift receipt.
The usual caveats apply to the warranty: If you’ve misused the device, damaged
it by accident, tampered with it, and so on, the warranty is no good any longer.
If the NOOK goes on the blink during the warranty period, and you need Barnes
& Noble to take care of it, call 1-800-THE-BOOK (1-800-843-2665) to make your
claim. Barnes & Noble will either repair it and send it back to you, or send you a
refurbished or new device.
Where to Get Help
If you’ve got questions about the NOOK, there are several places you can turn.
Start off at the Barnes & Noble website, in the Support area for the NOOK Tablet
or NOOK Color. From the
www.bn.com website, click NOOK, and from the page
you get to, click the Support link toward the top of the page. On the page you
come to, underneath the NOOK Tablet and NOOK Color, you’ll see links to fre-
quently asked questions and video tutorials. Click either of them and see if there
are answers to your questions. In the frequently asked questions area, you can
also search for answers. There’s also a chat link on the page; click it to chat with
tech support.
There are also other useful places on the Web to go to:
• B&N Community ( http://bookclubs.barnesandnoble.com/ ). This Barnes &
Noble community area has discussion forums devoted to the NOOK Tablet,
NOOK Color, and other versions of the NOOK. Check out the discussions,
and post any questions you have.