Troubleshoot a Failed Cable Connection
1 To identify any cabling issues, from the Monitor tab, click System Alerts.
All cabling issues appear as system alerts.
2 To identify hardware components that do not have a normal status, click
Hardware.
Note all the components that do not display the Green icon, which indicates
a Normal status.
3 If a single Pilot control unit (CU) and a single Slammer CU are in warning
status, and that Slammer CU is connected to that Pilot CU, check the
private management interconnect Ethernet cable.
4 On the Slammer and the Bricks, verify that each field replaceable unit
(FRU) displays the Green icon, which indicates Normal status.
5 Select the I/O Port details on each FRU and note any connections that do
not display a connected status. Verify the cable connections using the
SSF
Cabling Reference. Contact the Pillar World Wide Customer Support Center
for assistance after checking that all the cabling connections are correct as
indicated in the
Pillar Axiom 600 SSF Cabling Reference.
6 Contact the Pillar World Wide Customer Support Center for help in
determining whether you have a bad cable or port and which one is bad:
● Request a replacement FC cable for a bad cable.
● Request a replacement private interconnect module for a bad
Slammer port or a RAID controller for a bad Brick port.
Chapter 7 Initial Configuration
Troubleshoot a Failed Cable Connection
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