Oracle EXADATA X6-2, Service Manual, Page: 46 / 284

Getting Help
46 Oracle Server X6-2 Service Manual • June 2016
System Configuration Information Needed Your Information
Summary of the problem and the work being done when
the problem occurred
Other Useful Information
IP address
Server name (system host name)
Network or internet domain name
Proxy server configuration
Related Information
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“Locating the Chassis Serial Number” on page 46
Locating the Chassis Serial Number
You might need to have your server serial number when you ask for service on your system.
Record this number for future use. Use one of the following resources or methods to locate your
server serial number.
■
The serial number is located on the Radio-frequency identification (RFID) label on the left
side of the front panel bezel, next to the general status indicators. For illustrations of the
server front panel, see “About Controls and Connectors” on page 14 .
■
The serial number is recorded on the system information label that is attached to the top of
the system in the front, left corner.
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The serial number is recorded on the yellow Customer Information Sheet (CIS) attached to
your server packaging. This sheet includes the serial number.
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Using Oracle ILOM:
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From the command-line interface (CLI), type the command:
show/SYS
.
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From the web interface, view the serial number on the System Information screen.