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ADDITIONAL INFORMATION
Troubleshooting
If you experience a problem with your projector, please refer to the following information. If a problem persists,
please contact your local reseller or service center.
Image problems
No image appears on-screen
•
Ensure all the cables and power connections are correctly and securely connected as described in the
“Installation” section.
•
Ensure the pins of connectors are not crooked or broken.
•
Ensure that the “Mute” feature is not turned on.
Image is out of focus
•
Make sure the projection screen is between the required distance from the projector. (Please refer to pages
28).
The image is stretched when displaying 16:9 DVD title
•
When you play anamorphic DVD or 16:9 DVD, the projector will show the best image in 16: 9 format on
projector side.
•
If you play the LBX format DVD title, please change the format as LBX in projector OSD.
•
If you play 4:3 format DVD title, please change the format as 4:3 in projector OSD.
•
Please setup the display format as 16:9 (wide) aspect ratio type on your DVD player.
Image is too small or too large
•
Move the projector closer to or further from the screen.
•
Press “Menu” on the projector panel, go to “Display → Aspect Ratio”. Try the different settings.
Image has slanted sides:
•
If possible, reposition the projector so that it is centered on the screen and below the bottom of the screen.
Image is reversed
•
Select “Setup → Projection” from the OSD and adjust the projection direction.
