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Quick Guide Manual

Troubleshooting

GrowWall Q&A

Checkpoints / Solution

 Make sure all power cables are connected.

 Power button is turned ON.

 Make sure LED status is not OFF.

  If on AUTO, HI or LOW there will be periods of time during a 24-hour cycle when lamps are off.

    (See the 

user manual

 page 15 for cycle descriptions.)

 If a lamp has burned out or does not work, replace with a new OPCOM LED tube (OAEE07A).

 Make sure the pump’s cable is correctly plugged into the control box.

 Make sure Pump status is not OFF.

 If on AUTO, HI or LOW there will be periods of time during a 24-hour cycle when lamps are off. 

   (See the 

user manual

 page 15 for cycle descriptions.)

 If the pump still does not work, replace with a new OPCOM pump (OAEE06A). Refer to pump box for installation.

 Pump may give off a buzzing sound in the beginning due to air inside the pump. After a minute with water      

    running through the pump, this should be reduced.

 Too low of a water level in your GrowWall may have resulted in air entering pump. Over time this may shorten 

    the life of the pump. Please maintain correct water level at all times. 

 If pump is failed, replace with a new OPCOM pump (OAEE06A). Refer to pump box for installation.

 Opcom Farm’s control box is designed with Auto, HI and LOW cycles, which will turn the lamps and the pump on     

    and off at certain intervals. This is to mimic an outside daily cycle, offering the best growing condition for your 
    plants, and to save you energy. 

 Check the 

user manual

 page 15 for cycle descriptions. 

Issue

Lamps are not 

lighting up

Pump is not 

working

Pump has a 

buzzing sound

The lamp or the 

pump stopped 

working after a 

few hours

For more information, please visit 

www.opcomfarm.com

Ver.: 180831

    Answer

 

This can shorten the life of the pump. Maintain proper water level. Always keep water above the red line.

 

    The lamps provided with your GrowWall is standard OPCOM 30W (L30T) LED Growth Tube. This is suitable for  
    most plants’ growth. You may also use OPCOM Professional LED Growth Tube 65W (L65T) to accommodate   
    special growth needs.

During the delivery in vessels, aircraft, or other vehicles, it may lead to damages in GrowWall(OFG003)/
GrowWall2(OFG003-2) and create leaking  problem. OPCOM FARM provides waterproof tape for you fix it 
in case damage happened.  

Question 

Pump was 

running without 

water.

What type of  

lamps can be 

used in the 

GrowWall?
Product leakage 

When it works.

Maintenance

         Change Water
        

After a cycle of planting, you may want to change water, or clean the unit. Check the 

user manual

 page 27 for details.

         EC / pH Meter Use and Calibration

                 

Keep the electrode clean of EC/pH meter and cover the electrode protective cap when not in use.

                 

Take out the batteries when not in use for an extended amount of time.

                 

For the calibration please check the 

user manual

 page 29 for details.

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Planting Q&A

         Q1 : Sprouts are stuck in the sponge and cant come out.
        

A1 : Pull the sprouts gently out from the sponge with tweezers, make sure the seed capsule’s top half is not stopping the growth of a sprout.

         Q2 : Leaves are smaller or color changed to yellow.
        

A2 :       Make sure the sponge or plant’s root is soaking in water. If not, add more water to reach standard level.

                       Check EC and pH according the manual.
                       Press Pump button to HI to increase water and air flow to the plants.
                       Press the LED button to ON to give more light per cycle to plants.

         Q3 : Slender leaves and long stem.
        

A3 :  The plant may need more light. Lower the LED lamps and ensure all plants are covered. Press LED button to ON to make it brighter.

         To see more information of planting, please refer to GrowWall planting Q&A.

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G.  Installation steps of water pump

3.  As showen in the figure, there are two 

holes at the top side of water tank. One is 

use for water pipe, the other is for power cord.

1. Prepare the backup pump.

5. Make sure complete all connection, 

now the new pump is ready to startup.

4.  Connect the power cord from 

pump to curve pipe.

2.  Connect water pipe to the pump, 

then put pump into water tank.

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