ooma Expansion Base Station Quick Start Manual Download Page 1

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Expansion Base Station 
Quick Start Guide

Introduction

Congratulations on your purchase of an Ooma Office Expansion Base Station! 

By linking this Base Station to your existing Ooma Office account, you will add capacity to support 

up to five additional analog phones in your office. 
One analog phone can be immediately connected into the phone jack built into the expansion unit. 

Up to four more analog phones can be supported by connecting them to paired Linx devices  

(sold separately).

Package Contents

Expansion Base Station

Ethernet Cable (7 ft)

AC Adapter

Connect Your Phone (optional)

Plug your phone into the Base Station

If you are using the phone jack in the Base Station, use your existing phone cable to plug your 

analog phone into the 

PHONE

 port. If you are using a cordless phone, connect the cordless phone 

base unit to the 

PHONE

 port.

NOTE: For best performance, fax machines should be plugged into a Base Station.

Power On

Plug in your Base Station

Plug the provided AC adapter into the 

POWER

 port. It is normal for the status light on the front 

of the Base Station to blink amber for several minutes while the device is booting up. 
The status light will turn solid blue once the system is fully functional. 

Go to

Step 3

Before you plug in the Expansion Base Station, you must link it to your 

existing Ooma Office account. Follow the instructions below:

a

  Go to the following URL and log into your  

Ooma Office Manager account: 

http://office.ooma.com/base_stations

b

  Click the Add Base Station button.

c

  Enter the seven-digit activation code found on  

the bottom of your new Base Station and enter  

a descriptive name.

d

  Click the Add button. 

Step 1 

|

 

Add Base Station to Account

Step 2 

|

 

Install Base Station

Go to

Step 2

2b

2c

2a

!

   

If your device requires a software upgrade, it may take 15-30 minutes 

   to finish booting up the first time you plug it in. Do not unplug the  

   Base Station while it is upgrading. It will automatically reboot  

   after the upgrade is complete.

Connect Base Station to Router

Connect your Base Station to the Internet 

Use the included Ethernet cable to connect the 

TO INTERNET

 port of 

the Base Station to an open Ethernet port on your router.

Go to

Step 1

Setup Overview

Each Expansion Base Station requires a separate Ethernet connection to the router or switch in 

your office. If you want to extend the range of your Linx devices, you should install the expansion 

unit in a different location than the primary Base Station. For best Linx range and performance, 

spread out the installations of your Base Stations and pair each Linx to the closest Base Station. 

NOTE: For best wireless performance, Base Stations should be separated by at 

least 12 inches and should not be stacked one on top of another.

IMPORTANT: Ooma Office requires a broadband Internet connection and a minimum 

of 128kbps of upstream and downstream bandwidth for each user inside the office. 

Users who primarily access the system from outside the office using the mobile app or 

a remote number do not need to be counted.

Router

Customer Service

Sales

Accounting

Operations

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 4

x

 4

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 4

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 4

Have a Question or 

Need Assistance?

We are here to help!

Knowledge base 

ooma.com/support/office

User manuals 

ooma.com/userguide

24x7 Customer Care Hotline 

1-866-939-6662

Log into Ooma Office Manager

You are now ready to assign the analog phone connected to the 

Expansion Base Station to a new or existing user on your account. 

Go to the following URL and log in:

http://office.ooma.com/extensions

Click on the user that will use the analog phone you just installed, 

select the Devices tab and then click the Add device button. Follow 

the directions on the screen.

Pairing Linx devices

If you have purchased additional Linx devices that you want to pair 

with the Expansion Base Station, proceed to Step 4 and follow the 

directions on the back of this guide.
Once you have finished installling the Linx devices, follow the 

directions above to assign those devices to users on your system.

That’s it. You’re Done! 

If you have any questions about setting up or configuring your 

system, please call our customer care hotline for help:

1-866-939-OOMA (6662)

 

Step 3 

|

 

Assign Devices to Users

The Base Station is now linked to your account.

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