Welcome to OnStar.
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Page 1: ...Welcome to OnStar 17572 R17 9 28 06_singlepgs indd1 1 17572 R17 9 28 06_singlepgs indd1 1 10 5 06 2 26 48 PM 10 5 06 2 26 48 PM...
Page 2: ...ill assist you in becoming familiar with all the services OnStar provides so keep it in your vehicle for future reference If you need further assistance press the blue OnStar button to speak with a sp...
Page 3: ...io CD You ll hear live examples about how to make calls store phone numbers and how your OnStar Turn byTurn Navigation system works Table of Contents System Status 3 What services you get with the Saf...
Page 4: ...an emergency push this button to get help from specially trained OnStar Emergency Advisors If you are having an emergency in your vehicle If you or someone travelling with you has an emergency outside...
Page 5: ...button and ask your OnStar Advisor to run a diagnostic check If you cannot connect to OnStar please visit a dealer for service as soon as possible No Light this indicates that your OnStar subscriptio...
Page 6: ...ll the Emergency services Safe Sound services and the Hand Free Calling feature The uplevel Directions Connections Plan adds driving directions and several connection services An OnStar Advisor can te...
Page 7: ...en Vehicle Location Assistance 7 Remote Horn and Lights 8 Advisor Playback 9 The Directions Connections Plan Includes all Safe Sound services plus the following services Directions Driving Directions...
Page 8: ...simple e mail report telling you the status of your engine air bag system antilock brake system and your OnStar system as well as your remaining engine oil life and current odometer mileage The repor...
Page 9: ...is feature to work your vehicle must be equipped with power door locks Stolen Vehicle Location Assistance OnStar doesn t just help protect you it helps protect your vehicle too If your vehicle is stol...
Page 10: ...Ok OnStar can just flash your vehicle s lights Or pull out all the stops and OnStar can sound the horn and flash the lights 24 hours a day you can call an OnStar Advisor at 1 888 4 ONSTAR 1 888 466 7...
Page 11: ...k 3 Push the phone button again to stop the playback if you need to pause 4 To continue your paused playback push the phone button again and say Advisor playback OnStar responds with Please say play o...
Page 12: ...revious paragraph on Advisor Playback or your Advisor can tell you how to do this Using OnStarTurn by Turn Navigation If your vehicle is properly equipped the OnStar Advisors can deliver a planned rou...
Page 13: ...ecause the Advisor can find a location for you that s in the direction of where you re going If you need them to the Advisor can give you directions on how to get there Number Download If you had an A...
Page 14: ...vehicle Your destination is 10 miles away Start out by going north on Main Street If you don t know which way north is don t worry just start driving Your OnStar Turn by Turn Navigation system can ide...
Page 15: ...are at the turn If your route has several consecutive turns that occur quickly you may only get one turn message As you continue to drive whenever you approach an upcoming turn the messages will sound...
Page 16: ...ed for construction say Yes The system should automatically calculate a new route for you or may connect you back to an OnStar Advisor After a few moments the driving instructions will begin directing...
Page 17: ...urn by Turn Navigation system Once OnStar has sent a planned route to your vehicle voice directions will begin to play and radios with this optional feature will display each turn or driving maneuver...
Page 18: ...n listen to all your directions and devote your primary attention to driving For further information see your vehicle Owner s Manual If you miss a turn the system can automatically detect that you are...
Page 19: ...e This cancels all the driving instructions If you want to get another route just push the OnStar button Route Preview If you want to hear all the turns you ll be making push the phone button and say...
Page 20: ...every voice command the system returns you to the main voice menu by saying OnStar Ready This means the system is listen ing for you to give another command If you don t want to give another command s...
Page 21: ...take you past a new road If your directions take you to a road you are not able to turn on continue driving and wait until the system recognizes that you missed the turn and are off the planned route...
Page 22: ...am You will hear a chime followed by the words Connecting to OnStar Emergency A specially trained OnStar Advisor can locate your vehicle find out what kind of assistance you require and call nearby em...
Page 23: ...esponses 22 Automatic Notification of Air Bag 22 Advanced Automatic Crash Notification 23 AccidentAssist 23 Being a Good Samaritan 23 21 17572 R17 9 28 06_singlepgs inddSec1 23 Sec1 23 17572 R17 9 28...
Page 24: ...ry day to respond to any situation Say you re on vacation and you need help Turn your ignition on and push the emergency button OnStar Emergency Advisors can quickly help locate the near est hospital...
Page 25: ...s a call to your vehicle under these circumstances just tell the Advisor that you did not have a crash AccidentAssist Being in a collision is stressful enough The AccidentAssist service pro vides you...
Page 26: ...included in your Subscriber Information kit has live demonstrations on how to dial phone numbers and store numbers for speed dialing Listen to the CD to hear actual examples of all the calling command...
Page 27: ...ion numbers and accessing voice mail systems 30 Dialing numbers one at a time 32 Linking Hands Free Calling to your Verizon Wireless service 35 Security code locking your system 36 OnStar Virtual Advi...
Page 28: ...er is not available this means your Hands Free Calling feature is not yet active It may take a few days from vehicle delivery Or OnStar Hands Free Calling service may not be available in your area Pus...
Page 29: ...k storing My House You can store up to 30 nametags for speed dialing Try to use multi word or multi syllable nametags like my house Try to avoid using similar sounding nametags like Tim and Kim You ca...
Page 30: ...Delete You will be asked for the nametag you wish to delete Cancel This command takes you back to the OnStar ready prompt or exits Personal Calling Goodbye this command will exit OnStar functions 1 Pu...
Page 31: ...eak as clearly as possible and louder as necessary You may have better results by speaking in a deeper lower pitched voice but try not to lower your volume Avoid a rising intonation such as when askin...
Page 32: ...ready prompt After you hear OnStar ready use any of the voice commands from the previous section Dialing extension numbers and accessing voicemail systems Once you have called into an automated phone...
Page 33: ...ust say star key 4 If you need to dial several numbers for an extension or you need to enter numbers for a password continue speaking digits one at a time waiting for each to be repeated When finished...
Page 34: ...feature 1 Push the phone button When OnStar responds with OnStar ready say Digit dial 2 When OnStar responds with Please say the first digit to dial say the first digit of the phone number to be diale...
Page 35: ...dial the tones of your password numbers You may have to use 2 or 3 pauses to lengthen the delay between dialing your mailbox and your password numbers Now you can call your voicemail system When you...
Page 36: ...use minutes Your OnStar system will notify you when you have 10 or fewer calling minutes remaining This will occur at the beginning of a call or in the middle of a call and will tell you You have les...
Page 37: ...ervice plan with your OnStar Hands Free calling This allows you to share one plan of minutes receive one bill from Verizon Wireless and enjoy two ways to call You get the safety and convenience of OnS...
Page 38: ...ourth digit OnStar will say Security Code is now on off Repeat this procedure to turn security on again Once you have turned the Security feature on any command you give after an OnStar Ready response...
Page 39: ...few simple commands to help you request the information you want If you re unsure of what to ask for when using Virtual Advisor you can say What are my choices or Help Weather By saying Get my weather...
Page 40: ...on To renew simply push the OnStar button to speak with an Advisor go to onstar com or call 1 888 4 ONSTAR 1 888 466 7827 You can continue your Onstar subscription via a credit card billing on a month...
Page 41: ...ll Phone numbers cannot be transferred between vehicles Push your blue button or call 1 888 4 ONSTAR 1 888 466 7827 for complete terms and conditions If you sell your vehicle be sure to delete all you...
Page 42: ...S satellites If the signals are obstructed positioning capability could be degraded or lost This situation would be most prevalent in urban areas with tall buildings Tunnels underpasses parking garage...
Page 43: ...ay be inoperative if the cellular system is busy In any area the local cellular system can handle only a limited number of cellular calls at a given time Once usage volume has reached its maximum addi...
Page 44: ...ll as wireless and satellite technologies Add on electrical equipment The OnStar system is integrated into the electrical architecture of the vehicle Do not add any electrical equipment e g two way mo...
Page 45: ...efore speaking and try to minimize background noise TTY Users For subscribers who are deaf hard of hearing or speech impaired and other TTY users OnStar now offers the ability for you to communicate w...
Page 46: ...ve a call 26 How to retrieve your phone number 26 How to store and use nametags 27 Information and Convenience Services 11 I m sorry I can t do that while security is on message 36 Linking to your Ver...
Page 47: ...ntrols 30 Stolen Vehicle Location Assistance 7 Subscription Renewal 38 The OnStar navigation system is now active message 14 Transferring OnStar 39 TTY Users 43 Verizon linking to your service 35 Voic...
Page 48: ...visit www onstar com Write to OnStar at OnStar Subscriber Services P O Box 0217 Troy MI 48099 0217 Gen 7 OnStar701 17572 R17 9 28 06_singlepgs inddSec1 48 Sec1 48 17572 R17 9 28 06_singlepgs inddSec1...
