14
www.oneremote.dk
Troubleshooting
If experiencing trouble with the tuner visit the help section on :
If experiencing trouble connecting to a wireless network the following steps might resolve the problem:
1.
Check that a WiFi connected PC can access the Internet using the same network.
2.
Check that a DHCP server is available or that a static IP address has been configured on the tuner. A static
IP address on the tuner may be configured by using the menu ‘System setting -> Network ->Manual
settings-> Wireless’ and the selecting ‘DHCP disable’.
3.
Check that the access point does not prohibit connection to particular MAC addresses. The tuner’s MAC
address may be viewed by using the menu ‘System setting -> Network -> View settings-> MAC address’.
4.
With an encrypted network the correct key or password has to be entered into the tuner. Remember that
the text-format keys are case sensitive. If, when attempting to connect to an encrypted network, the tuner
displays ‘Wireless error’ followed by a 5-digit number, ensure that the correct password has been entered.
If the problem persists, a check of the network configuration might be needed.
5.
If the tuner connects to the network successfully but cannot play certain stations the reasons might be:
a.
The station is not broadcasting at this time of day, as it might be located in a different time zone.
b.
The station has reached the maximum allowed number of simultaneous listeners.
c.
The station is not broadcasting anymore.
d.
The link on the tuner is out of date.
e.
The Internet connection between the server and the tuner is slow. They are often countries apart!
6.
If the station can be played via a PC use the form at
change of the station data used by the tuner.