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OnePlus Nord 2, User Manual

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OnePlus Nord 2 User Manual Download Page 126

 

 

125 

Service and support 

Company  information:  OnePlus  Technology 

(Shenzhen) Co., Ltd. 

Address:  18C02,  18C03,  18C04,  and  18C05, 

Shum  Yip  Terra  Building,  Binhe  Avenue  North, 

Futian District, ShenZhen, GuangDong, P.R.C. 

 

Please contact OnePlus Customer Support to 

request a return at 

oneplus.com/support. 

 

US 

OnePlus Customer Support 

Support information and assistance go to:   

www.oneplus.com/support       

Download manuals:   

https://www.oneplus.com/us/support/manuals 

 

CA 

OnePlus Customer Support 

Support information and assistance go to:   

Summary of Contents for Nord 2

Page 1: ...are updates your experience of the software interface including but not limited to software features user interfaces and interaction experiences may differ from the interface presented in this manual The software interface is subject to change ...

Page 2: ... BATTERY AND CHARGING 11 PHYSICAL BUTTONS 12 TRANSFER DATA TO ONEPLUS NORD 2 5G 15 THE BASICS 17 BASIC GESTURES 18 INSTALL AND UNINSTALL APPS 19 HOME SCREEN 21 NOTIFICATION 25 GOOGLE ASSISTANT 29 SETTINGS 31 SIM CARD MOBILE DATA 32 GENERAL SETTINGS 32 DATA USAGE 32 ADVANCED SETTINGS 33 WI FI 33 CONNECT TO WI FI 33 ADVANCED SETTINGS 33 ...

Page 3: ...ETHERING 37 NFC 37 TAP PAY 37 SCREENCAST 38 PRINT 38 VPN 38 PRIVATE DNS 38 ANDROID AUTO 39 PERSONALIZATIONS 39 AMBIENT DISPLAY 40 DISPLAY BRIGHTNESS 41 SOUND VIBRATION 43 VOLUME 43 RINGTONE 44 NOTIFICATION SOUND 45 NOTIFICATIONS STATUS BAR 45 MANAGE NOTIFICATIONS 45 STATUS BAR 46 PASSWORD BIOMETRICS 47 ...

Page 4: ... NAVIGATION 53 GESTURES MOTIONS 53 POWER BUTTON 54 DOUBLE CLICK THE POWER BUTTON 54 PRESS AND HOLD THE POWER BUTTON 54 BATTERY 55 DIGITAL WELLBEING PARENTAL CONTROLS 56 APP MANAGEMENT 58 DISPLAY OVER OTHER APPS 58 STORAGE 59 ADDITIONAL SETTINGS 59 LANGUAGE REGION 59 DATE TIME 60 KEYBOARD INPUT METHOD 60 ACCESSIBILITY 61 SIM CARD APPS 64 ...

Page 5: ...65 MULTI USER 65 ABOUT PHONE 65 TIPS SUPPORT 66 APPS 68 PHONE 69 CONTACTS 71 FILE MANAGER 71 MESSAGES 72 WEATHER 73 CALCULATOR 75 RECORDER 75 NOTES APP 76 CAMERA 77 PHOTO 77 VIDEO 78 GALLERY 78 ZEN MODE 81 CLONE PHONE 82 GOOGLE APPS 82 ADVANCED 85 GENERAL 86 ...

Page 6: ...E 90 REBOOT UPDATE BACKUP RECOVER 91 REBOOT OR FORCE REBOOT 92 SYSTEM UPDATES 92 BACKUP AND RESTORE 92 BACKUP AND RESTORE BY CLONE PHONE 92 USE GOOGLE DRIVE FOR BACKUP AND RECOVERY 93 FACTORY RESET 93 ACCESSIBILITY 95 MAGNIFICATION 96 PRESS POWER BUTTON TO END CALLS 96 COLOR INVERSION 96 COLOR CORRECTION 96 HIGH CONTRAST TEXT 97 SAFETY INFORMATION 98 LEGAL NOTICE 99 ...

Page 7: ...H INFORMATION 109 LASER SAFETY STATEMENT 110 REGULATORY LABEL INFORMATION IF SUPPORTED 110 EU UK REGULATORY CONFORMANCE 110 CE STATEMENT 110 UK STATEMENT 111 RF EXPOSURE INFORMATION SAR 111 RESTRICTIONS IN THE 2 4 GHZ BAND 112 RESTRICTIONS IN 5GHZ BAND 112 FREQUENCY BANDS AND POWER 113 CORRECT DISPOSAL OF THIS PRODUCT 114 ROHS COMPLIANCE 114 ERP COMPLIANCE 115 INDIA REGULATORY CONFORMANCE 116 RECY...

Page 8: ...NFORMATION SAR 117 LANGUAGES INPUT 117 CARE AND MAINTENANCE 118 ONEPLUS DEVICE WARRANTY INFORMATION 120 THE LIMITED WARRANTY DOES NOT COVER 121 RETURN POLICY LIMITED TO NORTH AMERICA EUROPE 123 SERVICE AND SUPPORT 125 ...

Page 9: ...8 Getting started Learn more about your device and start using ...

Page 10: ...9 ...

Page 11: ...IM card tray back into your device Use the original Nano SIM card Non original cards may cause damage Booting up your OnePlus Nord 2 5G Press and hold the Power button for a few seconds to boot up the phone If your phone does not power on you may need to charge it Setup Wizard When you first boot up the phone or after a factory reset the Setup wizard lets you customize all features including langu...

Page 12: ...void damaging the device only use the official charger and USB cable 2 OnePlus Nord 2 5G supports the USB Type C cable 3 Unplug the charger after you finish charging to avoid wasting electricity 4 Do not place anything on your phone while it is charging Charge the battery 1 Connect the USB cable to the adapter 2 Plug the USB cable into the phone s USB port 3 Plug the adapter into a power socket 4 ...

Page 13: ...n Battery saver mode when the battery is low 3 Disable Bluetooth and Wi Fi when you are not using them 4 Dim screen brightness and shorten sleep time in Settings 5 Delete apps that you do not use Warp charge 65 When you use the OnePlus charger and USB cable for charging you can charge your phone safely 10V 6 5A and quickly It is recommended to use between 15 C and 35 C degrees Physical buttons ...

Page 14: ...is on Press the power button and volume up button simultaneously to power off Click the power button to turn on off the screen Volume button The volume button is located on the left side of the phone When playing music or video press the volume button to adjust the media volume Press the volume button during a call to adjust the call volume Press the volume button to silence the ringtone when you ...

Page 15: ...be silenced except for alarms Ring Calls alarms and notifications will function normally NOTE If the phone is in Do not disturb mode the ringtone and vibration will be turned off Shortcut keys You can perform quick actions using the shortcut keys Press and hold the power button and volume up button simultaneously to turn off the device Press and hold the power button and volume down button simulta...

Page 16: ...messages and photos from your old device to your new OnePlus device If your old device is OnePlus Switch you will need scan the new QR code to download the Clone Phone If the old device is OnePlus or other Android devices 1 Open the Clone phone Select I m an old phone then select your old phone s type Follow the prompts on the new phone screen Download and install Clone phone on your old phone 2 T...

Page 17: ...loud 2 Open Clone phone app 3 Choose I m a new phone and then tap on iPhone 4 Sign in to your iCloud account and start importing data 5 It s recommended to complete the whole data transfer process while connected to a Wi Fi network and Clone phone should always stay on the screen If you ever get disconnected from the iCloud server please try logging into iCloud again and pick up with the data tran...

Page 18: ...17 The basics Learn to use your OnePlus device ...

Page 19: ...ect it 2 When viewing a web page or list swipe up or down to scroll 3 Swipe left or right with your finger to switch tabs change pages or slide content in the weather calendar gallery app list 4 Two finger zoom for images and web pages 5 Press and hold the screen to bring up the pop up window for advanced settings or to enter edit status ...

Page 20: ...ords or on screen Tap the app icon to view application details Tap Install to download and install apps It is advisable to download apps on a Wi Fi network Uninstall apps Uninstall apps as follows On the home screen or app drawer press and hold the app icon and select Uninstall Go to Play Store My apps games Installed click to enter the app details select Uninstall Go to Settings App management Ap...

Page 21: ...pp drawer Swipe up on the home screen to view all your apps in the app drawer Open apps Open the app by the app icon on the desktop or in the app drawer View app info Long press an app s icon and select app info in the pop up box to view app info and setting options Switch apps In Navigation gestures swipe left or right along the bottom bar to switch between apps In Back Home Recents tap Recents b...

Page 22: ...pp card Clear background tasks In Navigation gestures swipe up from the bottom edge of the screen and pause then tap Clear all to clear background tasks Tap Recents button to enter the recent apps list then tap Clear all to clear background tasks Pinned apps will not be closed Lock background apps In the recent apps list long press the app card to access menu options Select Lock to stop the app fr...

Page 23: ...er app on the home screen to create a folder Wallpapers Long press a blank space on the home screen and select Wallpapers to set your home screen wallpaper and lock screen wallpaper Widgets Add widgets Long press on a blank space from the home screen and select Widgets Or press and hold the app icon and select Widgets Then press a widget and drag it to the home screen Home Settings Long press the ...

Page 24: ...tap on the blank area of the Home screen to turn the screen off and lock the device Launcher layout Choose between Home screen only and Home screen and Drawer Quick search gestures Choose how to access quick search you can choose between swipe up and hold or swipe up to search apps Notification dots Set the notification settings Icon pack Set up icon styles for preset apps and some third party app...

Page 25: ...24 Hidden space To access swipe right in the app drawer or swipe outwards with two fingers on the home screen ...

Page 26: ...sponding icon Pull down the notification panel by swiping down from the top of the application page or anywhere on the home screen You can clear a notification by swiping it right Some notifications need to be cleared by closing the related app Long press a notification to enter the notification settings for that app ...

Page 27: ...r notifications category by pressing the notification and choose Other Quick Settings Tap the quick settings icon to turn on off specific functions quickly Press and hold an icon in the quick settings menu to open the corresponding settings interface Swipe down again to view more buttons and brightness settings ...

Page 28: ...vice enabled Wi Fi Alarm enabled No SIM card Silent mode enabled Roaming Vibration mode enabled G Connected to GPRS network Airplane mode enabled 3G Connected to UMTS network Normal charging H Connected to HSDPA network Battery capacity H Connected to HSPA network NFC enabled 4G Connected to LTE network Games app enabled 5G Connected to 5G network Do not disturb mode enabled ...

Page 29: ...28 Bluetooth enabled Wi Fi hotspot enabled ...

Page 30: ...ed Navigation gestures or by press the power button or by simply saying Hey Google With Google Assistant you can Make quick phone calls on the go e g Call Mom Send text messages e g Text Sara I am running late Set reminders e g Remind me to buy a birthday gift for John Take a selfie e g Take a selfie Set calendar events e g Set a calendar event for dinner with Charlie tomorrow from 7 9 Play music ...

Page 31: ...30 Weather information e g Do I need an umbrella today ...

Page 32: ...31 Settings Configure your phone s network and account or set up your phone ...

Page 33: ...Settings SIM card mobile data Data usage turn on or off the network Network permissions You can set up different ways of using the network including Wi Fi mobile data Only Wi Fi Only Mobile Data and Disable network when you use different apps Data saving When the option is turned on apps in the background will not be able to use mobile data whereas apps in the foreground will decide which data sav...

Page 34: ... extend battery life Wi Fi Connect to the internet through Wi Fi Connect to Wi Fi 1 Enter Settings Wi Fi tap Wi Fi 2 Select a Wi Fi network from the list 3 You will automatically connect to an unencrypted Wi Fi network that you have selected To connect to an encrypted network enter the password and tap Connect You can also manually add a Wi Fi network by selecting Add networks Advanced settings Wi...

Page 35: ...etworks even when Wi Fi is off Wi Fi data usage You can view your Wi Fi data usage here including the total data usage and the data usage of different apps Saved networks Networks that have been successfully linked Wi Fi status display Turn on or off the Bandwidth label the number will be presented Adjusting Wi Fi status display will not affect Wi Fi functionality Bluetooth Bluetooth lets you conn...

Page 36: ...s can find and pair with your devices Media volume sync When the option is turned on volume on Bluetooth devices and your phone will be synced Connection sharing Share personal hotspot and screencasts Airplane mode After switching your device to airplane mode you will not be able to dial but you can read play games watch videos or use other applications that don t require network or phone connecti...

Page 37: ...e option Visible to other devices is turned on so that this hotspot can be connected manually Connection management The maximum allowed connections and the data restriction can be set USB tethering To share your device s mobile data or Wi Fi network with your computer via USB follow the steps below 1 Connect your phone to your computer with a USB cable 2 Select the USB connection method as USB tet...

Page 38: ...ata with another device when the two devices are touching Tap pay Go to Settings Connection sharing Switch on NFC Tap pay After the default payment app is set you can make payment by tapping the back of your phone on a device with a payment logo for example a POS machine subway gate transportation payment terminal Before using the Tap and pay you need to set up the default payment app open the pay...

Page 39: ...r phone with the display device to stream your phone screen to it Print When Default print service and Quick device connect are on the device will search for nearby printers quickly you can choose and connect to the printer for print services VPN Go to Settings Connection and sharing VPN Then click adding VPN after completing the VPN name type server address and other information Private DNS Priva...

Page 40: ...n Icon styles Colors Font Notification drawer and Horizon light here Wallpapers You can use the wallpaper provided by OnePlus or you can use a personal photo as your wallpaper Clock on ambient display Customize your own ambient display Daydream AOD The interface has two dials One is responsible for displaying the time the color with the day and night for light and dark progressive switching The ot...

Page 41: ...Sans after the Auto adapt is used the system automatically provides the best font display effects based on the scenario Notification drawer Customize the status notification shape there are four shapes available Round Square Round rectangle and Squircle Horizon light There are 3 kinds of colors available including Blue Red Gold Ambient display You can set Somatic gesture and there are 2 options Pi...

Page 42: ...n the battery level is lower than 5 You can set What to show Contextual info Fingerprint icon Display message New notifications Display brightness There are two modes here including Light and Dark mode You can choose the Auto switch and the Dark mode will replace Light mode at sunset Dark mode settings Go to Settings Display brightness Dark Dark mode settings There are three different styles inclu...

Page 43: ...ite effect is for purely words and Color is for comfortable color reading Schedule time You can also set the start and end time of Eye comfort according to your own habits Auto rotate screen If enabled the phone display will automatically rotate as the phone rotates Auto screen off You can choose the length of time the screen will automatically go off here Adaptive sleep Adaptive Sleep requires th...

Page 44: ...deos This will increase battery usage Sound vibration Go to Settings Sound vibration to change the sound settings on your device Live caption Live Caption detects speech in media and automatically generates captions Volume Media Adjust the slider to set the volume for playing music video and more Ringtone Adjust the slider to set the ringtone volume for phone calls and other notifications Notifica...

Page 45: ...e based on your preference Do not disturb When Do not disturb mode is turned on your phone will not show new or existing notifications or make a sound or vibrate Notifications will not appear when you swipe down from the top of your screen Note that critical notifications for phone activity and status will still appear Schedule Set Do not disturb duration or set the time to automatically turn on a...

Page 46: ...ingerprint animation sound Touch sounds Vibrate on touch Dirac audio tuner There are four different Dirac sound modes that you can adjust according to your preference Notifications status bar If you want to receive relevant system notifications you can open Display data usage in notification drawer and Pull down on Lock screen to access notification drawer Manage notifications Notifications on loc...

Page 47: ...urn notifications from receiving apps on or off Status BAR You can set the style of the battery and time enable disable showing battery percentage display network speed time and manage icons in the status bar Notification icons You can change the number of notification icons to be displayed here Status icons Status icons are displayed on the status bar at the top of the screen The icons listed in ...

Page 48: ...ent Ethernet Data saving Portrait Orientation Lock Work profile Password biometrics Go to Settings Password biometrics to set up fingerprints faces and passwords for your phone Set lock screen password Your Lock screen password cannot be retrieved if you forget it and you will no longer be able to unlock your phone or view phone data ...

Page 49: ... delete fingerprints and set fingerprint preferences through Fingerprint Add fingerprint Follow the on screen prompts to add your fingerprint Add your fingerprint again after replacing the protective film Add only one fingerprint information at a time Press firmly on the phone screen to ensure your fingerprint data is fully added Fingerprint animation effect Set animation effect You can select one...

Page 50: ...face unlock to unlock your phone from the lock screen Auto unlock once the screen is on Enable this to unlock your phone with your face as soon as the screen turns on without swiping first Face unlock assistive lighting In situation where the camera cannot recognize your face the screen will light up to help the camera recognize you Privacy Permission manager Set app permissions to use microphone ...

Page 51: ... the lock screen you can set it here Show passwords Enable this to display characters as you type and briefly convert them to an encrypted asterisk Security Google play protect Google play protect regularly checks your apps and device for harmful behavior You ll be notified of any security risks found Find my device Find my device helps you locate your device remotely and keeps your data safe if t...

Page 52: ...tacts to help responders in an emergency Power button for quick SOS Set the preferences of activating quick SOS with the power button Preferred SOS action Set the preferences of SOS action which can be Call local emergency number or Share location with emergency contacts Device admin apps Find My Device Enable to find your device or to lock or erase data from a lost device Unknown source installat...

Page 53: ...d then tap Pin Screen Pinning will affect functions such as incoming calls and alarms Screen Pinning is unavailable if Navigation gestures is turned on Location Enable this to allow apps to use location information Wi Fi and Bluetooth scanning Allow apps and services to scan for Wi Fi and nearby devices at any time Location may use sources like GPS Wi Fi mobile networks and sensors to help estimat...

Page 54: ...he screen is off Double tap screen to turn it on off Draw an O to open camera Draw a V to turn on off flashlight Music control Use two fingers to draw II on the screen to stop or resume music play and or to play previous or next song when even when the screen is off Add gesture Three finger screenshot 1 Enable this to take a screenshot by swiping down with three fingers 2 Enable this to take a par...

Page 55: ...lso be changed to power menu Screenshot You can turn off or on delete the original image after editing you can turn off the screenshot sound and change the position of the preview window here There are three methods to get a screenshot 3 finger swipe down 3 finger touch and hold Touch and hold with 3 fingers and then drag on the screen to select the region you want to capture Buttons press the Pow...

Page 56: ...y preferences Save power Optimize battery life by turning off some apps Power saving mode Enable this to extend battery life Battery saver will turn off some device features and restrict apps You can choose to manually turn it on or select Turn off when fully charged App battery management 1 Allow foreground activity tap app to turn this function off to save battery power However this app may not ...

Page 57: ...ing battery in the background 3 Sleep standby optimization Your phone consumes less power and reduces notifications when you are asleep 4 Optimized night charging To reduce battery aging your phone learns from your daily charging routine so it can control the charging speed at night and avoid overcharging 5 Show battery percentage on status bar Digital wellbeing parental controls You digital wellb...

Page 58: ...r Bedtime mode Use Bedtime mode to disconnect from your phone and avoid interruptions while you sleep When it starts Grayscale removes the screen s color do not disturb will mute sounds so you aren t woken up by calls or notifications When it ends your phone changes back to its usual settings Focus mode Set to pause distracting apps when you need time to focus Reduce interruptions Manage notificat...

Page 59: ...l assistant app Home app Phone app SMS app Permissions manager Set app permissions to use location microphone contacts storage call logs and more Auto launch apps When this button is off the settings below will save power Display over other apps You can go to Settings Apps management Display over other apps to view and configure supported apps When you open the specified application in Display ove...

Page 60: ...ver other apps App cloner Create a new copy for the application to login to different accounts Go to Setting App management App cloner The list will show you the applications that supports app cloner Tap the application to open app cloner Storage Go to Settings Storage to view storage details You can view the amount of storage space occupied by various types of files Additional settings Language r...

Page 61: ...the 24 hour format or disable it to use the 12 hour format Keyboard input method You can set your preferred keyboard here Google voice typing Enable this feature to enable you to enter text by voice You can set the language using the following path Go to Settings Keyboard input method Google voice typing languages Autofill service Enable this to automatically fill in saved data when you browse the...

Page 62: ...reen while using the device This feature is very useful for the blind and those with low vision Select to speak When Select to speak is enabled you can click on certain items on the screen and the system will read them aloud Text to speech TTS settings You can customize the text to speech output You can also choose the language temporarily support Chinese and English speed and pitch according to y...

Page 63: ...ed depends on the original text color Remove animations When Remove animations is enabled there will have no over animation and remove all mobile animation Color inversion When Color inversion is enabled color inversion turns black text on a white screen into white text on a black screen Colors will change in media and images Dark mode is used to display a dark background while Color inversion sim...

Page 64: ...bled you can set standard options for Language Text sizes Caption style Switch access Switch Access lets people with motor impairments control phones and tablets using one or more switches Use switches to select items scroll enter text and more Accessibility menu This is large onscreen menu used to control your phone From the menu you can lock your screen adjust the volume and brightness take scre...

Page 65: ...use and a larger mouse arrow appears on the screen Click when pointer stops When a mouse is connected you can set the mouse cursor to click automatically when it stops moving for a certain amount of time Shortcut from Lock screen Use a shortcut on the Lock screen to turn on accessibility functions SIM card apps Insert the SIM card you can view the SIM card related applications OTG connection Trans...

Page 66: ... logged in user Tap to change username username defaults to the phone owner Guest Tap to switch to guest mode and limit calls and some features You can enable disable the Turn on phone calls by tapping the Settings icon to the right of the Guest Add user Share the device with other people by creating additional users About phone View basic phone information system version and more in the About pho...

Page 67: ...ooth address Serial Number Battery status Battery level Up time etc Version This shows the baseband kernel version Build number Hardware version SIM card status Insert SIM and then will show your SIM card signal phone number etc Legal information Tap to view the privacy policy agreements etc Regulatory labels Tap to view Maximum SAR Level Android version This shows the Android version Award Tap to...

Page 68: ...67 device usage will be updated from time to time ...

Page 69: ...68 Apps Learn about the apps on your OnePlus device ...

Page 70: ... or swipe up to accept it Incoming call during normal use The green button is to accept the call and red is to reject it Call screen After accepting a call the interface functions are as follows Speaker Enables loud speaker mode during call Keypad Opens the dial pad Mute Mutes the microphone Add call Adds multiple calls Hold Allows you to answer a new call by putting the current call on hold and t...

Page 71: ...ll forwarding and more features Receive incoming calls Switch on to receive incoming calls which uses more battery life Blocked numbers When switched on you won t receive calls or texts from blocked numbers from unidentified callers Voicemails Set voicemail notification as Important or Other Accessibility Set TTY mode and hearing aids compatibility Assisted dialing To enable or disable Assisted di...

Page 72: ...ocation data Advanced Flip to silence Enable to silence an incoming call by placing your phone face down on a flat surface Contacts Contacts has following functions Edit delete search import export set labels manage blocked numbers and more Add a contact 1 Enter Contacts 2 Tap Create new contact to create new contact 3 Enter contact information 4 Tap Save in the upper right corner to save it File ...

Page 73: ...io and so on Storage View and manage folders and documents stored on your phone More operations Search file Tap and then enter key words to find your files Messages Send receive and view Messages through the Messages app Send message 1 Open the Messages application 2 Tap the button in the lower right corner 3 Select recipient 4 Enter SMS content 5 Tap the send icon in the lower right corner to sen...

Page 74: ... outgoing message sounds Choose your current country Automatic link previews Spam protection For Group messaging Auto download MMS when roaming Use simple characters Get SMS delivery reports Wireless emergency alerts and more tap the Menu button in the upper right corner and select Settings Advanced Weather Provides the weather forecast and early warning function Check the weather Open the app dra...

Page 75: ...her alert Enable this to receive weather notifications Temperature Select the temperature unit Celsius or Fahrenheit Wind Select the wind unit like Meters per second m s Kilometers per hour km h Feet per second ft s Miles per hour mph Nautical miles per hour kts Precipitation Select units of precipitation Millimeters mm Inches in Visibility Select units of visibility Kilometers km Miles mi Pressur...

Page 76: ...and division calculations Scientific calculator Tap the spread icon on the left bottom corner to enter scientific mode View history Swipe down to view history and tap the Clear button in the upper right corner to clear it Recorder Recorder provides recording and playback functions Enter the application drawer and open the Recorder app Record Start recording Tap to start recording Pause the recordi...

Page 77: ... quick notes and edit text and pictures Add note Tap to add a note Supports text album pictures photos lists to do items Allows to delete notes set reminders etc Search notes Tap and enter the keywords to search Delete a note Long press the note that you want to delete and tap the Delete button Share a note Open the note you want to share tap the Share button in the upper right corner select the s...

Page 78: ... each click After starting the countdown to take photos pressing the shutter button will not take photos immediately You can set the time to 3 seconds or 10 seconds later Volume button You can define the volume button for different functions such as shutter or zoom Grid Lines When enabled a guide line will appear on the screen to help you better compose the picture Shutter sound After opening the ...

Page 79: ...30 FPS frames per second Depending on your model you can select other frame rate and video resolution The faster the frame rate and the higher the resolution the larger the resulting video file will be Video quality Settings can be switched between 4K 1080p 720p Capture photo while shooting video During recording video press the photo button to save the current picture as a photo without interrupt...

Page 80: ...ory will categorize photos by people places and things and other standards Story feature will create personal videos automatically based on specific photos Alarm Add alarm clock Tap the button below to add and set a new alarm Alarm clock time Drag the dot in the dial to set the hours Drag it again to set the minutes Tap AM PM to select the time period Tap the keyboard icon on the middle right to s...

Page 81: ...World clock Add region Tap the Globe icon at the bottom of the screen to check and select the cities from the list Comparison time Drag the dot on the dial to see the time of the city you added Weather The weather will be showed when you tap on the city name Timer Add countdown After entering the minutes and seconds press the start button to start the countdown After starting a countdown you can s...

Page 82: ...f or with others you like Once started it can t be canceled and incoming notifications will be temporarily muted applications except camera will be locked but you can still receive phone calls and use the emergency call Turn on Zen Mode There are two ways to turn on Zen Mode 1 Pull the notification panel down tap Zen mode 2 Zen Mode can be dragged to the desktop and turned into an icon Zen mode ca...

Page 83: ...s Clone phone Clone phone allows you to quickly migrate contacts call logs text messages pictures audio video notes apps downloads documents and other data from your previous phone to your new phone Google apps Enjoy applications powered by Google Visit Google com to learn more Google Find online content with tools that learn what you are interested in Turn on your personalized feed to receive cus...

Page 84: ...atch and upload videos from your device Drive Open view and share files saved to your Google Drive cloud account Duo A video calling app that allows you to connect with the people who matters most Photos Store and back up your photos and videos automatically to your Google Account with Google Photos YouTube Music A new music app by Google that allows you to easily find the songs and videos you re ...

Page 85: ...Calendar Google Calendar is an app for time management and schedule Assistant Google assistant is an artificial intelligent assistant Refer to Google Assistant for more details Play Store Play store is an online application store you can install applications you need here ...

Page 86: ...85 Advanced Learn about advanced tips for your phone ...

Page 87: ...channel for players Show game icons in Game only The game icons on the desktop and drawer will be hidden Do not disturb Answer calls via speaker Route incoming calls to speaker when Games app is turned on How to show notifications Select the notification display mode when game mode is on There are four modes Heads up Text only Bullet screen and Block Disable automatic brightness Temporarily turn o...

Page 88: ...tly played games without loading the game again Pro games app An advanced games app for professional game players This mode will block all notifications and calls and you can see the missed calls in the call history to catch up later This mode will eliminate all gaming mistouches and interruptions by disabling Quick settings navigation gestures and Gaming Tools Game filters 1 Game filters only sup...

Page 89: ...ncast Before using the Miracast function ensure that your TV projector screen and other display devices are compatible with the Miracast function and the function of the device is turned on Instructions 1 Go to Settings Connection sharing Screencast 2 Tap the menu button Screencast 3 Select the device that needs to be projected and wait for the phone screen to be projected onto the display device ...

Page 90: ...6 Tap the app icon at the top of the screen then tap Pin App cloner Create a new copy for the application to login to different accounts Go to Setting App management App cloner The list will show you the applications that supports app cloner Tap the application to open app cloner Display over other apps You can go to Settings Apps management Display over other apps to view and configure supported ...

Page 91: ...which displays on top of the other apps you are currently using This function needs to be supported by the application itself Hidden space 1 Slide outwards with two fingers on the home screen to enter Hidden Space 2 Slide to the right in the drawer to enter Hidden Space ...

Page 92: ...91 Reboot update backup recover Learn to upgrade and reset your OnePlus device ...

Page 93: ...ton and volume up button for 10 seconds the phone will shut down and then press the power button to turn on the device again System updates 1 Enter Settings Software update Then the system starts to check for updates 2 Follow the instructions to download and update If your device is up to date you will not see the instructions Backup and restore Create a backup or recovery when needed Backup and r...

Page 94: ...e data Restore backup After a factory reset or when you switch to a new device log in to your Google account on the device and enable Account sync to restore the data on the phone Factory reset Note 1 Restoring factory settings will wipe all app data contacts text messages and so on Backup important data before a factory reset 2 If Erase internal storage is enabled ensure that all important files ...

Page 95: ...4 Operating guidelines 1 Settings Additional settings Back up and reset Erase all data factory reset 2 Tap Erase all data 3 Enter passcode If passcode is enabled 4 Wait till the factory reset is complete ...

Page 96: ...95 Accessibility Learn about Special features that make using the device easier for people with physical disabilities ...

Page 97: ...he screen then drag finger to move around screen Lift finger to stop magnification Note You can t use zoom function on the keyboard or navigation bar Press power button to end calls Go to Settings Additional settings Accessibility and then enable Press power button to end calls This allows you to end a call by simply pressing the power button Color inversion Go to Settings Additional settings Acce...

Page 98: ...nomaly red green Protanomaly red green Tritanomaly blue yellow High contrast text Go to Settings Additional settings Accessibility High contrast text Enable this function to increase the contrast with background ...

Page 99: ...98 Safety information View Safety information for your device ...

Page 100: ... provided as is Except as required by applicable law no warranties of any kind either express or implied are made in relation to the accuracy of this document To the maximum extent permitted by applicable law under no circumstances shall OnePlus or any of its licensors be responsible for any loss of data or incur any special incidental consequential or indirect damages caused Availability of produ...

Page 101: ...emark of ETSI The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc The N Mark is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries Wi Fi the Wi Fi CERTIFIED logo and the Wi Fi logo are trademarks of Wi Fi Alliance Other trademarks product service and company names mentioned may be the property of their respective owne...

Page 102: ... About Phone Legal Information Privacy Policy Regulatory information Regulatory information can be found on your device by accessing through About Phone found in the Settings menu Precautions for using the device Please read all the safety and health information carefully before using your device to ensure its safe and proper operation General safety information Failure to follow these guidelines ...

Page 103: ...ored on floppy discs memory cards and credit cards could be damaged by magnetic radiation Do not place the battery phone or charger in a microwave oven or other high voltage equipment Otherwise it may cause circuit damage fires or other damage Do not disassemble or open crush bend or deform puncture or shred All wireless devices including mobile phones might be susceptible to interference and it c...

Page 104: ...oes not recommend excessive submersion Liquid damage will void the warranty When connecting with other devices please follow the safety guidelines presented in this manual Do not attempt to connect your device with incompatible products Please do not use the phone if antenna is damaged Otherwise it could cause injury Please keep metallic objects away from phone receiver Small metallic objects may ...

Page 105: ...B 2 0 or above To reduce the level of exposure to radiation you should use the mobile telephone proximity to the network tower or use of accessories hands free kit etc or use loudspeaker if suitable use the device under good reception conditions when the signal indicator displays a full signal on the signal reception bar can reduce the amount of radiation received giving priority to the use of dat...

Page 106: ...er hazard Your phone can only use OnePlus authorized batteries Do not place or use battery near fires heaters direct sunlight immerse or expose to water or other liquids or other heat sources Prolonged exposure to heat may cause battery leakage explosions or fires Please do not place pressure on or pierce the battery with hard objects Damaging the battery could cause battery leakage overheating or...

Page 107: ...espan and will begin to lose capacity after several hundred charges discharges Do not dispose of the battery as household waste Promptly dispose of used batteries in accordance with local regulations Do not place the phone or battery in a low air pressure location which may lead to an explosion or battery leakage Charging safety The charger is intended for indoor use only Do not charge the battery...

Page 108: ... the official OnePlus charger Using unauthorized chargers can be dangerous and can void your warranty Make sure to only use outlets with the correct voltages as label led on the charging brick Using an incorrect voltage can damage your phone and or battery and lead to injury Do not use unsafe plugs or outlets Do not use a short circuit charger Do not connect your device to a high voltage power sup...

Page 109: ...damage and cause electric shock or fire Before cleaning the device unplug the power plug from the socket Unplug the charger from electrical outlets and the device when not in use Driving safety Do not use the device and safety should take priority when you are operating a vehicle Be sure to obey related regulations in the area or country in where you drive Do not place your phone or accessories ne...

Page 110: ... immediately rinse your eyes do not rub or wash skin with water thoroughly and seek medical attention Some people may get dizzy or experience medical problems in response to flashing lights If you are at risk please consult your doctor before using this device If you have the following symptoms headache dizziness convulsion eyes or muscle cramps loss of consciousness or involuntary body movements ...

Page 111: ...ed service center Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure or make direct contact with the laser Regulatory label information if supported You can check our Regulatory Labels by following the steps Setting About Phone Regulatory ...

Page 112: ...evice may be restricted for use in some or all member states of the European Union EU UK statement Hereby OnePlus Technology Shenzhen Co Ltd declares that the radio equipment with this declaration and bearing the UKCA Mark is in compliance with UK Radio Equipment Regulations 2017 The full text of the UK declaration of conformity is available at the following internet address https www oneplus com ...

Page 113: ...ries should not contain metallic components in its assembly The use of accessories that do not satisfy these requirements may not comply with RF exposure requirements and should be avoided Cases with metal parts may change the RF performance of the device including its compliance with RF exposure guidelines in a manner that has not been tested or certified and use such accessories should be avoide...

Page 114: ...nts in UK the 5150 to 5350MHz frequency range is restricted to indoor use only in the United Kingdom Frequency bands and power a Frequency bands in which the radio equipment operates Some bands may not be available in all countries or all areas Please contact the local carrier for more details b Maximum radio frequency power transmitted in the frequency bands in which the radio equipment operates ...

Page 115: ...ng indicates that the device and its electrical accessories for example a headset adapter or cable and batteries should not be disposed of as household garbage To safely recycle your device please use return and collection system or contact the retailer where the device was originally purchased RoHS compliance This product complies with directive 2011 65 EU RoHS regulations 2012 S I 2012 3032 and ...

Page 116: ...pliance OnePlus Technology Shenzhen Co Ltd Hereby declares that its products conform to the Energy related Products Directive ERP 2009 125 EC For more information please visit https www oneplus com support manuals ...

Page 117: ...iles tablets and other electronic items are made of hazardous constituents Under the Guidelines of Ministry of Environment Forest and Climate Change Government of India E waste Management Rule 2016 and Amendment E waste Rule 2018 OnePlus Mobitech will seek shared responsibility and cooperation from customers in reducing the environmental impact of their products OnePlus Mobitech will comply with a...

Page 118: ...on Control Board For more information on safe disposal and recycling you may log on to https www oneplus in legal e waste management or write an email to onepluscare oneplus com or contact our Toll Free No 1800 102 8411 RF exposure information SAR The SAR limit is 1 6W kg Position the handset a minimum of 15mm from your body when the device is switched on Languages input You can choose your langua...

Page 119: ...ENGALI MANIPURI MEETEI MAYEK MARATHI NEPALI ODIA ORIYA PANJABI PUNJABI SANTHALI OI CHIKI SANTHALI DEVANAGRI SANSKRIT SINDHI DEVANAGARI TAMIL TELUGU URDU ENGLISH This mobile supports inputting for below mentioned Indian Official Language as per IS 16333 Part 3 2017 HINDI MARATHI ENGLISH Care and maintenance The following suggestions will help you maintain and prolong the life of your device Only qu...

Page 120: ...ly Do not use alcohol or irritating chemicals to clean the device Touching the screen with a sharp object may cause the screen to be scratched Please do not touch the connection port of the phone as static electricity may harm components in the device Ideal operating temperatures are 0 C to 35 C Ideal storage temperatures are 20 C to 45 C Only operate your phone between 35 to 85 humidity Do not pl...

Page 121: ...ries or property damage OnePlus device warranty information OnePlus devices purchased on oneplus com or authorized sales channels come with a limited warranty The duration of this warranty is dependent on the original country or region of purchase and is only redeemable within the original country or region Unless otherwise specified this warranty covers the hardware components of the product as o...

Page 122: ...Defects or damage resulting from accidents neglect misuse or abnormal use abnormal conditions or improper storage exposure to liquid moisture dampness sand or dirt unusual physical electrical or electromechanical stress 2 Scratches dents and cosmetic damage unless caused by OnePlus 3 Defects or damage resulting from excessive force or use of metallic objects on the touch screen 4 Devices that have...

Page 123: ...nished or approved by OnePlus 8 Defects or damage resulting from external causes such as collision with an object fire flooding dirt windstorm lightning earthquake exposure to weather conditions theft blown fuse or improper use of any electrical source 9 Defects or damage resulting from cellular signal reception or transmission or viruses and 3rd party software problems introduced into the product...

Page 124: ...de to the highest standards and undergo rigorous testing If you are not satisfied with your OnePlus product for any reason you may request a return within 15 calendar days of delivery Once we approve your return request and receive the product we will perform standard inspection And if the product passes the inspection we will give you a full refund Any shipping and handling fees incurred in the r...

Page 125: ...rge within 30 days of delivery Please submit a ticket describing the problem with your device In order to be eligible for a refund you must contact us within 30 days and describe in details how the goods were defective damaged or materially different We may choose not to accept returns for any of the above mentioned circumstances In all cases we will inspect the product and verify the fault To qua...

Page 126: ...e North Futian District ShenZhen GuangDong P R C Please contact OnePlus Customer Support to request a return at oneplus com support US OnePlus Customer Support Support information and assistance go to www oneplus com support Download manuals https www oneplus com us support manuals CA OnePlus Customer Support Support information and assistance go to ...

Page 127: ...tomer Support Support information and assistance go to www oneplus in support Download manuals https www oneplus in support manuals UK OnePlus Customer Support Support information and assistance go to https www oneplus com uk support from he ad Download manuals https www oneplus com uk support manuals from foot ...

Page 128: ...leitungen im Download https www oneplus com de support manuals FR OnePlus Service Clients Visitez le site d assistance en ligne pour obtenir plus d informations www oneplus com fr support Téléchargements et Manuels https www oneplus com fr support manuals ES OnePlus Atención al Cliente Para información soporte y asistencia vaya a ...

Page 129: ...za Clienti Per informazioni di supporto e assistenza vai su www oneplus com it support Scarica manuali https www oneplus com it support manuals NL OnePlus Klantenservice Voor ondersteuning bij producten ga je naar www oneplus com nl support Download handleidingen www oneplus com nl manual FI OnePlus asiakaspalvelu ...

Page 130: ...T Suporte ao Cliente OnePlus Para informações suporte e assistência acesse www oneplus com pt support Descarregar manual https www oneplus com pt support manuals SE OnePXlus Kundsupport För supportinformation och hjälp gå till www oneplus com se support Ladda ned manualer https www oneplus com se support manuals DK ...

Page 131: ...ual https www oneplus com dk support manuals EE OnePlus klienditugi Tugiteave ja abi www oneplus com ee support Lae alla käsiraamat www oneplus com ee support manuals LT Pagalba klientams Eiti į palaikymo informaciją bei pagalbą www oneplus com lt support Parsisiųsti varototojo vadovą www oneplus com lt support manuals ...

Page 132: ...131 RO Asisten_a clien_i OnePlus Informa_ii de suport _i asisten_a https www oneplus com ro support Descarca_i manuale https www oneplus com ro support manuals ...

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