Introduction
ONePlus UPS User Instruction Manual
1
Introduction
Thank you for selecting this uninterruptible power
supply (UPS). ONEAC’s ONePlus UPS offers the
most reliable protection from the harmful effects of
electrical line disturbances for your computing and
communications equipment. ONEAC’s ISO 9001
certification represents our commitment to building
world-class products. We take pride in every unit that
leaves our manufacturing facility.
Registering Your
ONEAC UPS
To ensure that your ONePlus Series UPS model and
serial number are registered, complete and mail the
enclosed postage-paid warranty card or go on line at
www.oneac.com.
Technical
Support
ONEAC offers 24-hour technical support. To contact
ONEAC Technical Services:
• North America: (847) 816-6000, option 3
or toll free (800) 327-8801, option 3.
• Europe: +44 (0) 1235 861962
• email: [email protected].
In North America, all calls received before 7 a.m.
and after 5 p.m. CST are forwarded to a cell phone.
Between 5 p.m. and 10 p.m. CST, ONEAC Technical
Services Representatives will return your call within
one half hour (between 5 p.m. and 10 p.m.). Except
for emergencies, calls received between 10 p.m. and
7 a.m. CST will be returned during normal business
hours.
Please check with ONEAC Technical Services
before attempting to repair or return any ONEAC
product. If an ONEAC UPS needs repair or
replacement, ONEAC Technical Services will issue
a Return Material Authorization (RMA) number
along with instructions on how to return the UPS.
