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Other Important Information
90
D
Troubleshooting
My camera is not detected within the
network.
Check all the cable connections. Observe the informa
tion in Section
Connecting the Camera
.
Check the network settings. The
DHCP
function must
be activated in the router. Your camera can only be
found automatically in the network when the
DHCP
function is switched on.
Reset your camera to its default factory settings.
Press the Reset button (14) on the camera's connec
tion cable. Ensure that the user identifier and pass
word correspond to the default settings.
Contact our Service department.
My camera is detected within the network
but I cannot access it.
Check the entries for the user identifier and password
(security code). The default values are provided on
the rear of the camera.
Reset your camera to its default factory settings.
Press the Reset button (14) on the camera's connec
tion cable. Ensure that the user identifier and pass
word correspond to the default settings.
Contact our Service department.