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Olivetti PG L2435 Operation Manual Download Page 90

Troubleshooting

6-1

6 Troubleshooting

This chapter explains how to handle printer problems, understand error 
messages, and clear paper jams

.

General Guidelines

6-2

Print Quality Problems

6-3

Error Messages

6-5

Ready, Data, and Attention Indicators

6-9

Clearing Paper Jams

6-10

Summary of Contents for PG L2435

Page 1: ...EDIENUNGSANLEITUNG ΕΓΧΕΙΡΙΔΙΟΧΡHΣHΣ GUÍA DE USO MANUEL D UTILISATION HASZNÁLATI ÚTMUTATÓ GEBRUIKERSHANDLEIDING PODRĘCZNIK OBSŁUGI GUIA DE USO 5 3425 3 GUIA DE USO GHID DE OPERARE KÄYTTÖOPAS BRUKSANVISNING OPERATØRHÅNDBOK РУКОВОДСТВО ПО ЭКСПЛУАТАЦИИ ÇALIŞTIRMA KILAVUZU ךירדמ הלעפה PG L2435 ...

Page 2: ... the conformity attested to above as well as the characteristics of the product incorrect electrical power supply incorrect installation incorrect or improper use or use not in compliance with the warnings provided in the User s Manual supplied with the product replacement of original components or accessories with others of a type not approved by the manufacturer or performed by unauthorised pers...

Page 3: ... any damage caused by the use of third party supplies in this machine Note This Operation Guide contains information that corresponds to using both the inch and metric versions of these machines The inch versions of these machines are shown in the screens in this guide If you are using the metric version use the messages provided for the inch version as reference only In the body text only the inc...

Page 4: ...r 5 9 6 Troubleshooting 6 1 General Guidelines 6 2 Print Quality Problems 6 3 Error Messages 6 5 Ready Data and Attention Indicators 6 9 Clearing Paper Jams 6 10 7 Using the Operation Panel 7 1 General Information 7 2 Understanding the Operation Panel 7 3 Using the Menu Selection System 7 8 Setting a Mode Selection Menu 7 10 Report Print 7 11 USB Memory USB memory selection 7 16 Counter Viewing th...

Page 5: ...ii 10 Appendix 10 1 Specifications 10 2 Glossary Glossary 1 Index Index 1 ...

Page 6: ...sing your machine This chapter provides information on the following topics Legal Information iv License Agreements vi Safety Information xii Symbols xvii Installation Precautions xviii Precautions for Use xx About the Operation Guide xxii Conventions in This Guide xxiii ...

Page 7: ... of Olivetti Document Solutions Inc is prohibited Any copies made of all or part of this guide or any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames KPDL is a trademark of Kyocera Corporation Microsoft Windows Windows XP Windows Server 2003 Windows Vista Windows Server 2008 Windows 7 Windows Server 2012 Windows 8 and...

Page 8: ... MicroType fonts by Monotype Imaging Inc are installed in this machine AirPrint and the AirPrint logo are trademarks of Apple Inc iOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license by Apple Inc All other brands and product names are registered trademarks or trademarks of their respective companies Thedesignations and will not be used in thi...

Page 9: ...ights in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party If you transfer the Programs you must transfer a copy of this license and any other documentation to the other party Your license is then terminated The other party agrees to these terms and conditions b...

Page 10: ... this license is governed by the laws of the State of New York If you acquired the Program in Canada this license is governed by the laws of the Province of Ontario Otherwise this license is governed by the laws of the country in which you acquired the Program Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Monotype Imaging Inc Helvetica Palatino and Times a...

Page 11: ... and omissions 8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED 9 Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces is repair or replacement of defective parts upon their return to Monotype Imaging 10 IN NO EVENT WILL MONOTYPE IMAG...

Page 12: ...endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This prod...

Page 13: ...r other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific c...

Page 14: ...try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of a non shielded interface cable with the ref...

Page 15: ...aser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825 Radio Frequency Transmitter This machine contains a transmitter module We the manufacturer Olivetti Document Solutions hereby declare that this equipment page printer model PG L2435 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Radio ...

Page 16: ...aser products marketed in the United States Ozone Concentration These printers generate ozone gas O3 which may concentrate in the place of installation and cause an unpleasant smell To minimize the concentration of ozone gas to less than 0 1ppm we recommend you not to install the printer in a confined area where ventilation is blocked PG L2435 L L La a as s se e er r r i iin n ns s si iid d de e e...

Page 17: ...ld platziert werden Disclaimer Olivetti Document Solutions will not be liable to customers or any other person or entity for any loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us including but not limited to any interruption of service loss of business or anticipatory profits or consequential damages resulting from the use or operation of the...

Page 18: ...of time of no activity that must pass before Sleep is activated may be lengthened For more information refer to Sleep Timer Sleep timer timeout setting section of the Advanced Operation Guide Automatic 2 Sided Print Function This device includes 2 sided printing as a standard function For example by printing two 1 sided originals onto a single sheet of paper as a 2 sided print it is possible to lo...

Page 19: ...ion is possible It is recommended that the machine be used with the activation time for energy saving mode set to the default setting Energy Star ENERGY STAR Program We have determined as a participating company in the International Energy Star Program that this product is compliant with the standards laid out in the International Energy Star Program ENERGY STAR is a voluntary energy efficiency pr...

Page 20: ...ction are indicated inside the symbol Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing fee required DANGER Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points WARNING Indicates that serious i...

Page 21: ... Other Precautions Adverse environmental conditions may affect the safe operation and performance of the machine Install in an air conditioned room recommended room temperature around 23 C 73 4 F humidity around 60 RH and avoid the following locations when selecting a site for the machine Avoid locations near a window or with exposure to direct sunlight Avoid locations with vibrations Avoid locati...

Page 22: ...e to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short If an earth connection is not possible contact your service representative Other precautions Connect the power plug to the closest outlet possible to the machine The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed near the e...

Page 23: ...t your service representative If anything harmful paper clips water other fluids etc falls into the machine turn the main power switch off immediately Next be absolutely certain to remove the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative Do not remove or connect the power plug with wet hands as there is a danger of electrical sh...

Page 24: ...e Cautions when Handling Consumables Caution Do not attempt to incinerate parts which contain toner Dangerous sparks may cause burns Keep parts which contain toner out of the reach of children If toner happens to spill from parts which contain toner avoid inhalation and ingestion as well as contact with your eyes and skin If you do happen to inhale toner move to a place with fresh air and gargle t...

Page 25: ...the cassette or MP tray 3 Printing This chapter explains how to install the printer driver print from your PC and use the application software included in the DVD ROM 4 Maintenance This chapter explains how to replace the toner container and how to care for your printer 5 Troubleshooting This chapter explains how to handle printer problems that may occur such as paper jams 6 Specifications This ch...

Page 26: ... remove the toner container from the carton until you are ready to install it in the printer Important Used to provide important information IMPORTANT Take care not to touch the transfer roller black during cleaning Caution Cautions are statements that suggest mechanical damage as a result of an action CAUTION When pulling the paper pull it gently so as not to tear it Torn pieces of paper are diff...

Page 27: ...xxiv ...

Page 28: ...Machine Parts 1 1 1 Machine Parts This chapter identifies machine parts and operation panel keys Components at the Front of the Printer 1 2 Components at the Rear of the Printer 1 2 Operation Panel 1 3 ...

Page 29: ...anel 5 USB Memory Slot 6 Right Cover 7 Paper Cassette 8 Front Cover 9 MP Tray 10 Subtray Components at the Rear of the Printer 11 Network Interface Connector 12 USB Interface Connector 13 Rear Cover 14 Power Cord Connector 15 Power Switch 16 Optional Interface Slot Cover 1 2 3 4 6 7 8 9 10 5 11 14 12 15 13 16 ...

Page 30: ...Machine Parts 1 3 Operation Panel 1 Indicators 2 Message Display 3 Cursor Keys 4 GO Key 5 Cancel Key 6 OK Key 7 MENU Key 2 1 3 4 5 6 7 ...

Page 31: ...1 4 Machine Parts ...

Page 32: ...Paper Handling 2 1 2 Paper Handling This chapter explains paper specifications for this printer General Guidelines 2 2 Selecting the Right Paper 2 4 Paper Type 2 11 ...

Page 33: ...hich the paper is cut The higher the grade of paper you use the less risk there will be of paper jams and other problems and the higher the level of quality your printed output will reflect Differences between paper from different suppliers can also affect the machine s performance A high quality printer cannot produce high quality results when the wrong paper is used Low priced paper is not econo...

Page 34: ...tray must be used 105mm 4 1 8 inches 216mm 8 1 2 inches 356mm 14 inches Minimum Paper Size Maximum Paper Size Paper cassette 70mm 2 3 4 inches 148mm 5 13 16 inches Minimum Paper Size Maximum Paper Size MP tray 216mm 8 1 2 inches 148mm 5 13 16 inches 356mm 14 inches Note The minimum paper size of the optional paper feeder PF 100 is 148 x 210 mm 5 13 16 x 8 5 16 inches ...

Page 35: ...on or other fibers Paper Sizes Cassettes and the MP Tray are available for the paper sizes shown below The dimensional tolerances are 0 7mm for the length and width The angle at the corners must be 90 0 2 MP Tray Only Size Cassette or MP Tray Size Env Monarch 3 7 8 7 1 2 inches Legal 8 1 2 14 inches Envelope 10 4 1 8 9 1 2 inches Letter 8 1 2 11 inches Envelope 9 3 7 8 8 7 8 inches ISO A4 210 297 ...

Page 36: ...ckness may cause multiple sheet feeding or print quality problems such as blurring because of poor toner fusing Paper Weight Equivalence Table The paper weight is listed in pounds lb and metric grams per square meter g m The shaded part indicates the standard weight Thickness The paper used with the machine should be neither extremely thick nor extremely thin If you are having problems with paper ...

Page 37: ...ufactured it is cut into sheets with the grain running parallel to the length long grain or parallel to the width short grain Short grain paper can cause feeding problems in the machine All paper used in the machine should be long grain Other Paper Properties Porosity Indicates the density of paper fiber Stiffness Limp paper may buckle in the machine resulting in paper jams Curl Most paper natural...

Page 38: ...ring the printing process Transparencies must be placed on the MP tray with the long edge towards the printer When unloading transparencies e g for clearing jams hold them carefully by the edges to avoid leaving fingerprints on them Labels Labels must be fed to the MP tray One label can be loaded at a time The basic rule for printing on adhesive labels is that the adhesive must never come into con...

Page 39: ... the carrier sheet until after printing is finished The table below lists the specifications for adhesive label paper Postcards Up to 10 postcards can be loaded at a time Fan the stack of postcards and align the edges before loading them in the MP tray Make sure the postcards you are going to set are not curled Feeding curled postcards may cause paper jams Some postcards have rough edges on the ba...

Page 40: ...per Fan the stack of paper and align the edges before loading them in the MP tray Some types of paper have rough edges on the back those are created when the paper is cut In this case put the paper on a flat place and rub the edges once or twice with for example a ruler to smooth them Feeding rough edged paper may cause paper jams Colored Paper Colored paper should satisfy the same conditions as w...

Page 41: ...ed paper that meets the same specifications as the white bond paper except for whiteness Refer to Paper Specifications on page 2 2 Note Before purchasing recycled paper test a sample on the machine and check that the printing quality is satisfactory ...

Page 42: ...Creating custom paper type on page 7 24 The following types of paper can be used Paper Type Paper source MP tray Paper Cassette Duplex path Plain Yes Yes Yes Transparency Yes No No Preprinted Yes Yes Yes Labels Yes No No Bond Yes Yes Yes Recycled Yes Yes Yes Vellum Yes No No Rough Yes Yes Yes Letterhead Yes Yes No Color Yes Yes Yes Prepunched Yes Yes Yes Envelope Yes No No Cardstock Yes No No Thic...

Page 43: ...2 12 Paper Handling ...

Page 44: ...oading Paper 3 1 3 Loading Paper This chapter explains how to load paper into the cassette or MP tray Preparing the Paper 3 2 Loading Paper into Cassette 3 2 Loading Paper into MP Multi Purpose Tray 3 5 ...

Page 45: ...f 11 8 1 2 or A4 paper 80 g m may be loaded into the Cassette 1 Pull the cassette completely out of the printer 2 Adjust the position of the width guides located on the left and right sides of the cassette Press the release button on the left guide and slide the guides to the paper size required IMPORTANT Ensure paper is not stapled and clips are removed IMPORTANT When pulling the cassette out of ...

Page 46: ...than A4 pull out the extension paper cassette by pushing the release lever one by one and adjust it to the desired paper size 4 Load the paper in the cassette Ensure the side to be printed is facing down and the paper is not folded curled or damaged Note Do not load paper above the triangle mark located on the width guide ...

Page 47: ... go There is a paper gauge on the left side of the front of the paper cassette to indicate the remaining paper supply When paper is exhausted the pointer will go down to the level of empty 6 Specify the paper size and type for the cassette using control panel For more information refer to Advanced Operation Guide ...

Page 48: ... towards you until it stops 2 Adjust the position of the paper guides on the MP tray Standard paper sizes are marked on the MP tray For standard paper sizes slide the paper guides to the corresponding mark 3 Pull out the subtray 4 Align the paper with the paper guides and insert as far as it will go Note Do not load more paper than exceeds the tab of the MP tray ...

Page 49: ...e and type for MP tray using control panel For more information refer to Advanced Operation Guide Paper Stopper Open the paper stopper shown in the figure Note If the paper is considerably curled in one direction for example if the paper is already printed on one side try to roll the paper in the opposite direction to counteract the curl Printed sheets will then come out flat Correct Incorrect Cor...

Page 50: ...your PC and use the application software included in the DVD ROM Connections 4 2 Changing Network Interface Parameters 4 4 Printing a Network Interface Status Page 4 6 Embedded Web Server RX 4 7 Installing the Printer Driver 4 14 Printing 4 21 Printing by AirPrint 4 23 Status Monitor 4 24 Energy Saver Function 4 28 ...

Page 51: ...ct the other end of the USB cable to the computer s USB interface connector Connecting the Network Cable Follow the steps as below for connecting the network cable 1 Remove the cap attached to the printer 2 Connect the printer to the PC or your network device Note Use a USB cable with a rectangular Type A plug and a square Type B plug This cable is sold separately Note Use shielded interface cable...

Page 52: ...rd to a power outlet 3 Press the Power Switch to On The printer begins to warm up Note Ensure the printer s power switch is off Only use the power cord supplied with the printer IMPORTANT If you install the starter toner container and switch on the power after a moment the message Please wait Adding toner is displayed When the printer is first switched on after toner installation there will be a d...

Page 53: ...and security settings can be conveniently changed and checked from your PC For more information refer to Embedded Web Server RX User Guide If the optional IB 50 or IB 51 is installed then NetWare and AppleTalk settings are possible For details refer to Optional Network section of the Advanced Operation Guide Menu Submenu Setting Network TCP IP On Off DHCP On Off Auto IP On Off IP Address IP addres...

Page 54: ...On Off HTTPS On Off IPSec On Off LAN Interface Auto 10BASE Half 10BASE Full 100BASE Half 100BASEFull 1000BASE T Security Level High Low Note After all network related settings have been done turn the machine OFF and ON again This is mandatory to make the settings effective Menu Submenu Setting ...

Page 55: ...intenance are as follows Restart Printer Service 1 Press MENU 2 Press or repeatedly until Adjust Maintenance appears 3 Press while Adjust Maintenance is displayed 4 Press or repeatedly until Service appears 5 Press 6 Press or repeatedly until Print Network Status Page appears 7 Press OK A question mark appears 8 Press OK Processing appears and a status page is printed out 9 When printing ends the ...

Page 56: ...trator privileges is shown below Upper case and lower case letters are distinguished case sensitive Login User Name Admin Login Password Admin Setting Description Administ rator General User Device Information The machine s structure can be checked Configuration Counter AboutEmbeddedWebServerRX Job Status Displays all device information including print jobs and job log history Printing Jobs Status...

Page 57: ...Server RX as well as their current status 3 Select a category from the navigation bar on the left of the screen When you log in to the machine as an administrator you will see Device Settings Function Settings Network Settings Security Settings and Management Settings Note If the screen There is a problem with this website s security certificate is displayed configure the certificate For detailson...

Page 58: ...u select the setting you want to configure The configurable settings are Device Security Network Security and Certificates Note The configurable settings within Device Security and Network Security can also be configured from the machine s System Menu For details refer to the Using the Operation Panel section of the Advanced Operation Guide For details on settings related to certificates refer to ...

Page 59: ...g Embedded Web Server RX on page 4 8 2 From the Device Settings menu select System 3 Enter the device information and then click Submit IMPORTANT After changing the setting restart the network or turn the machine OFF and then ON To restart the network interface card click Reset in the Management Settings menu and then click Restart Network in Restart ...

Page 60: ...ed to connect this machine to the mail server A full time connection via a LAN is recommended SMTP settings UseEmbeddedWebServerRXtoregistertheIPaddressorhostnameof the SMTP server If limits have been set on the size of E mail messages it may not be possible to send very large E mails The procedure for specifying the SMTP settings is explained below 1 AccessEmbeddedWebServerRXbyreferringtoAccessin...

Page 61: ...er times outs This can be set when POP before SMTP is selected in Authentication Protocol Connection Test Tests to confirm that the settings are correct Domain Restriction Set whether or not domains are restricted Click the Domain List and enter the domain names of addresses to be allowed or rejected Restriction can also be specified by e mail address POP3 Set to receive e mail at the machine POP3...

Page 62: ... address of the person responsible for the machine such as the machine administrator so that a reply or non delivery report will go to a person rather than to the machine The sender address must be entered correctly for SMTP authentication The maximum length of the sender address is 128 characters Signature Enter the signature The signature is free form text that will appear at the end of the E ma...

Page 63: ...Note Installation on Windows must be done by a user logged on with administrator privileges When connected by USB cable Plug and Play is disabled on this device when in Sleep mode To continue the installation press the GO key to wake the device from Low Power Mode or Sleep before continuing KX XPS DRIVER cannot be installed on Windows XP Note Installation on Windows must be done by a user logged o...

Page 64: ...nish to exit the wizard If a system restart message appears restart the computer by following the screen prompts This completes the printer driver installation procedure Note The machine cannot be detected unless it is on If the computer fails to detect the machine verify that it is connected to the computer via a network or USB cable and that it is turned on and click Reload Note When you have se...

Page 65: ...s to Install list The following buttons are available This button is used to switch the display between icon and text display This button is used to select multiple items If the target device is not displayed press this button to directly select the device to be used Note Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to the Found New Hardware...

Page 66: ...x and select the machine Click Finish to exit the wizard If a system restart message appears restart the computer by following the screen prompts This completes the printer driver installation procedure Note To install Status Monitor it is necessary to install Microsoft NET Framework 4 0 beforehand Note When you have selected Device settings in Windows XP the dialog box for device setting will app...

Page 67: ...n MAC OSX 10 7 1 Insert the DVD ROM Note Uninstallation on Windows must be done by a user logged on with administrator privileges Note The software can also be uninstalled using the Product Library In the Product Library installation screen click Uninstall and follow the on screen instructions to uninstall the software Note Installation on MAC OS must be done by a user logged on with administrator...

Page 68: ...lation program starts up 6 Install the printer driver as directed by the instructions in the installation software This completes the printer driver installation If a USB connection is used the machine is automatically recognized and connected If an IP connection is used the settings below are required 7 Open System Preferences and click Print Scan ...

Page 69: ...rinter name The number entered in Address will automatically appear in Name Change if needed 10Select the options available for the machine and click Continue 11The selected printer is added Note When using a Bonjour connection select Default and click the item that appears in Printer Name The driver with the same name as the machine automatically appears in Driver ...

Page 70: ...group profiles that can be accessed quickly and easily Basic Use this tab to select the page size and orientation The paper source and duplex printing are also selected Layout Use to create multiple pages on a single sheet of paper Also contains the scaling option Imaging Select this tab to change the print quality and the font or graphic settings Publishing Use to add covers or page inserts to yo...

Page 71: ...elect Print The Print dialog box displays 3 Click the drop down list of printer names All the printers installed in Windows are listed Click the name of the machine 4 Use Number of copies to enter the number of prints required Up to 999 copies can be entered For Microsoft Word we recommend that you click Options and specify Use printer settings for the Default tray 5 To start printing click OK 3 4...

Page 72: ... and Mac OS X 10 7 and later products This function enables you to connect and print to any AirPrint compatible device without installing a printer driver To allow the machine to be found when printing by AirPrint you can set machine location information in Embedded Web Server RX For details refer to the Embedded Web Server RX User Guide ...

Page 73: ...atus Monitor automatically shuts down after 7 minutes if it is not being used Status Monitor Display The display of the Status Monitor is as follows Quick View State The status of the printer is displayed using icons Detailed information is displayed when the Expand button is clicked Detailed information is displayed by clicking on each icon tab Note When you activate Status Monitor check the stat...

Page 74: ...Select a job on the job list and it can be canceled using the menu displayed with a right click Paper Tray Status Tab Information is displayed about the paper in the printer and about the amount of paper remaining Toner Status Tab The amount of toner remaining is displayed Status icon Job list ...

Page 75: ... connected to a TCP IP network and has its own IP address use a web browser to access theEmbedded Web Server RX to modify or confirm the network settings For more information refer to the Embedded Web Server RX User Guide This menu is not displayed when using USB connection Notification This sets the display of the Status Monitor For details refer to Status Monitor Notification Settings on page 4 ...

Page 76: ...vent notification If this setting is set to Off then the Status Monitor will not start up even when printing is executed 2 Select an event to use with the text to speech function in Available events 3 Click Sound file Text to Speech column Click the browse button to notify the event by sound file When customizing the message texts to read on the screen aloud enter the texts in the text box Note Th...

Page 77: ...to minimize power consumption This status is referred to as Sleep To use the printer press GO The printer will be ready to operate within 16 5 seconds or less For more information about configuring settings refer to Sleep Timer Sleep timer timeout setting section of the Advanced Operation Guide Except for Europe When the set time factory setting is 1 minute elapses after the printer is last used t...

Page 78: ...ration Guide Energy Saver Mode This mode reduces power consumption even more than quick recovery mode and allows Sleep mode to be set separately for each function To use the printer press GO The printer will be ready to operate within 16 5 seconds or less For more information on Energy Saver settings refer to Sleep Level Set Sleep level setting section of the Advanced Operation Guide If the Low Po...

Page 79: ...4 30 Connecting and Printing ...

Page 80: ...Maintenance This chapter explains how to replace the toner container and clean the printer General Information 5 2 Toner Container Replacement 5 2 Cleaning the Printer 5 6 Prolonged Non Use and Moving of the Printer 5 9 ...

Page 81: ... check how much toner remains in the toner container The Toner Gauge in the consumables status section on the status page shows a progress bar which roughly represents how much toner is left in the toner container Starter Toner Container The toner container packed with the new printer is a starter toner container The starter toner container lasts an average of 2 300 pages Toner Kits For best resul...

Page 82: ...PORTANT Olivetti Document Solutions Inc is not liable against any damages or problems arising from the use of toner containers other than those designated as original toner containers For optimum performance it is also recommended to use only the toner containers which are specifically intended for use in your country or region If the toner container for another destinations is installed the print...

Page 83: ...tainer at least 5 times as shown in the figure in order to distribute the toner evenly inside the container 4 Remove the label from the toner container 5 Install the new toner container in the printer Push firmly on the top of the container at the positions marked PUSH until you hear a click ...

Page 84: ...00 000 pages a message is displayed indicating that the maintenance kit should be replaced The maintenance kit must then be replaced immediately To replace the maintenance kit contact your service technician IMPORTANT When the waste toner in the drum unit is almost full Warning waste toner box is displayed Replace the maintenance kit ...

Page 85: ... replacement 1 Open the top cover and front cover 2 Lift the developer unit together with the toner container out of the printer 3 Remove the drum unit from the printer by holding the green levers with both hands Developer Unit Drum Unit Note The drum unit is sensitive to light Never expose the drum unit to light for more than five minutes ...

Page 86: ...o clean the charger wire then return it to its original position CLEANER HOME POSITION 7 When cleaning is complete return the drum unit to the original position IMPORTANT Do not place the drum unit on end IMPORTANT Take care not to touch the transfer roller black during cleaning IMPORTANT Remove the fixing tape on the charger cleaner in case of the first cleaning After cleaning make sure you resto...

Page 87: ...unit to its position aligning the guides at both ends with the slots in the printer Then close the front cover and top cover 9 Use a lint free cloth to clean dust and dirt away from the vent on the left and the right side of the machine Vent ...

Page 88: ...should take to avoid possible damage that may occur when the printer is used next time Moving the Printer When you move the printer Move it gently Keep it as level as possible to avoid spilling toner inside the printer Be sure to consult a service technician before attempting long distance transportation of the printer WARNING If you ship the printer remove and pack the developer unit and drum uni...

Page 89: ...5 10 Maintenance ...

Page 90: ...ng This chapter explains how to handle printer problems understand error messages and clear paper jams General Guidelines 6 2 Print Quality Problems 6 3 Error Messages 6 5 Ready Data and Attention Indicators 6 9 Clearing Paper Jams 6 10 ...

Page 91: ...wer is turned on and the fan makes no noise Check the power cord is property plugged into power outlet Connect both ends of the power cord securely Try replacing the power cord Refer to Installation Guide for more information Check the power switch is in the On position Refer to the Installation Guide for more information The printer prints a status page but data from the computer is not being pri...

Page 92: ...e front cover and check that the toner container is correctly installed in the printer Refer to Toner Container Replacement on page 5 2 Full single color printout Contact your service representative Dropouts stray dots Drum or developer unit may be damaged If the problem is not solved even after printing several pages call for service representative Vertical streaks Check the toner container and i...

Page 93: ...e 5 6 Dirt on the top edge or back of the paper If the problem is not solved even after printing several pages clean the registration roller Refer to Cleaning the Printer on page 5 6 If the problem is not solved after cleaning call for service representative Printing incomplete or out of position Check that the printing settings are correct in the application software and the printer driver Check ...

Page 94: ...d Install the cassette The cassette number can be 1 topmost to 4 bottom Close top cover The top cover of the printer is open Close the printer top cover Device busy This message is displayed when Remove Device was selected while a USB flash memory was being used The previous screen is displayed again 1 or 2 seconds Duplex disabled Press GO You attempted to print with a paper size and paper type th...

Page 95: ...ttings menu appears After setting the correct paper type press OK and printing starts Low security This message is displayed when Low was selected in Security Level Memory overflow Press GO The total amount of data received by the printer exceeds the printer s internal memory Try adding more memory Press GO to resume printing You can abandon printing by pressing Cancel If Auto Error Clear is set t...

Page 96: ...nt ready status press GO Use alternative Cassette 1 When the cassette does not contain any paper that matches the print data paper size and type this message allows you to specify an alternative cassette to use instead A paper source number is only displayed when an optional paper feeder is installed To print from a different paper source refer to Paper Feed Mode Setting the paper feed source sect...

Page 97: ...f the problem is not solved format the USB flash memory with the device or use the new USB flash memory compatible with the printer 04 There is no available space Delete unnecessary files etc in order to free up space Code Meaning 01 Format error Try turning the power off and on again 02 RAM disk mode is Off Turn RAM disk mode On from the operation panel 04 No disk space Purge unnecessary files 05...

Page 98: ...ut cover is open and so on Flashing Indicates that a data is being received On Indicates either that data received is being processed before printing starts or that data received is being written to or read from a RAM disk or USB flash memory Flashing Indicates that the printer is ready to print when Please wait is displayed Also indicates that the corresponding paper cassette is not installed Ind...

Page 99: ...g the paper jam the printer will resume printing Possible Paper Jam Locations The figure below shows the printer s paper paths including the optional paper feeder The locations where paper jams might occur are also shown here with each location explained in the table below Paper jams can occur in more than one component on the paper paths Paper jam message Paper jam location Description Reference ...

Page 100: ... jams recur after the paper is replaced Whether or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam Paper jam Printer D Paper jam inside the printer page 6 15 Paper jam Rear Cover E Paper jam at the rear cover page 6 17 Paper jam message Paper jam location Description Reference page CAUTION When pulling the paper pull it gently so as n...

Page 101: ...ammed at the MP tray 2 Reload the MP tray Open and close the top cover to clear the error and the printer warms up and resumes printing IMPORTANT Do not try to remove paper that has already been partially fed Proceed to Inside the Printer on page 6 15 ...

Page 102: ... 2 Remove any partially fed paper 3 Push the cassette back in securely The printer warms up and resumes printing IMPORTANT Do not try to remove paper that has already been partially fed Proceed to Inside the Printer on page 6 15 Note Check to see if paper is loaded correctly If not reload the paper ...

Page 103: ...er cassette all the way out of the printer 2 Open the duplexer s cover in front of the printer and remove any jammed paper Open the duplexer s cover at the rear of the printer and remove any jammed paper 3 Push the cassette back in securely and open and close the top cover to clear the error The printer warms up and resumes printing ...

Page 104: ... unit from the printer by holding the green levers with both hands 4 If the jammed paper appears to be pinched by rollers pull it along the normal running direction of the paper IMPORTANT Do not try to remove paper that has already been partially fed Proceed to step 2 CAUTION The fuser unit inside the printer is hot Do not touch it as it may result in burn injury Note The drum is sensitive to ligh...

Page 105: ... to its position aligning the guides at both ends with the slots in the printer 6 Insert the developer unit together with the toner container back into the machine Close the top cover and the front cover The printer warms up and resumes printing ...

Page 106: ...aper is jammed inside the fuser unit open the fuser cover and remove the paper by pulling it out 2 Close the rear cover and open and close the top cover to clear the error The printer warms up and resumes printing CAUTION The fuser unit inside the printer is hot Do not touch it as it may result in burn injury ...

Page 107: ...6 18 Troubleshooting ...

Page 108: ...ction System 7 8 Report Print 7 11 USB Memory USB memory selection 7 16 Counter Viewing the counter value 7 18 Paper Settings 7 19 Print Settings 7 26 Network Network settings 7 41 Optional Network Optional Network settings 7 50 Device Common Selecting Setting the common device 7 55 Security 7 73 Administrator Administrator settings 7 81 Adjust Maintenance Adjust Maintenance selection setting 7 84...

Page 109: ...re You can also access the printer s various settings from a remote location by using the control panel the printer driver or other utilities such as the Status Monitor Utility Other printer utilities can be installed using the DVD ROM supplied with the printer The chapter describes the operation panel in detail including its menus and the procedures for changing various printer settings Note Chan...

Page 110: ...ration Panel The operation panel on the top of the printer has a 2 line by 21 character liquid crystal display LCD eight keys and three indicators LED Messages that appear on the display and functions of indicators and keys are explained in this chapter ...

Page 111: ...d during continuous printing of a large volume of pages which require a large amount of toner such as with photographs etc Ready The printer is ready to print Processing The printer is receiving data to print This is also shown when the printer is reading a USB flash memory or RAM disk Low Power The printer is in Low Power Mode The printer wakes from Low Power Mode whenever a print job is received...

Page 112: ... so on For details refer to the Troubleshooting section in the Operation Guide Flashing Indicates that a data is being received On Indicates either that data received is being processed before printing starts or that data received is being written to or read from a RAM disk or USB flash memory Flashing Indicates that the printer is ready to print when Please wait is displayed Also indicates that t...

Page 113: ...while using menu system Canceling a Printing Job 1 While the printer displays Processing press Cancel Print Cancel appears on the message display followed by the job name currently in progress 2 Press or to display the desired job and OK Canceling data appears on the message display and printing stops after the current page is printed MENU Key MENU lets you enter the menu system to change the setu...

Page 114: ...stion mark may be pressed when the paper jam message has appeared on the message display A help message will then appear to facilitate jam clearing in the location When Use alternative is shown in the message display use the and key to select the paper source OK Key This key is used to Finalize settings of numeric values and other selections Set the paper source when Use alternative is shown in th...

Page 115: ...ettings to your specific needs Settings can be made when Ready Please wait or Processing is on the printer message display Entering the Mode Selection Menu Press MENU when Ready Please wait or Processing is indicated on the printer message display The mode selection menu is displayed Note Settings that are received from application software and the printer driver will take priority over settings m...

Page 116: ...layed before the second sub menu Setting a Menu Select the desired menu and press OK to set or change the configuration Press or to display the desired item and OK to finalize the value or selections set Cancelling Menu Selection If you press MENU when a menu is selected the message display returns to Ready Paper Settings Indicates that there is a sub menu Type Adjust CUSTOM 1 Indicates that there...

Page 117: ... Print 2 Each time you press or the selection changes Report Print USB Memory Counter Paper Settings Print Settings Network Optional Network Device Common Security Administrator Adjust Maintenance The Optional Network option appears when the network interface kit is installed Report Print Note If you use the mode first selected when the printer is turned on Report Print is displayed For the second...

Page 118: ...rs Note that menus shown in the list may vary depending on which optional units installed in the printer Print Menu Map The printer prints a full list of the menu selection system menu map 1 Press while Report Print is displayed 2 Print Menu Map appears In other displays press or repeatedly until the map appears 3 Press OK A question mark appears 4 Press OK The message Processing appears and the p...

Page 119: ...7 12 Using the Operation Panel Menu Map Sample Menu Map Printer FS C5250DN Menu Map Printer ...

Page 120: ...ter prints a status page For a sample status page and its full description refer to the next section Understanding the Status Page Understanding the Status Page The numbers in the following diagram refer the items explained below the diagram The items and values on the status page may vary depending on the printer s firmware version Print Status Page Network Memory Emulation Counters Toner Gauges ...

Page 121: ...ms including the USB memory slot USB interface and option interface 6 Memory This item shows Standard memory in the printer Option memory slot status in megabytes Total memory in the printer Current status of the RAM disk 7 Emulation This item shows all available emulations of the printer The default setting for North America is KPDL AUTO emulation The default setting for all other regions is PCL ...

Page 122: ...ppears and the printer prints a list of fonts with a sample and font ID number for each of them Print RAM Disk File List This allows you to print a list of the files on the RAM disk IMPORTANT This is displayed when RAM disk mode is enabled 1 Press while Report Print is displayed 2 Press or repeatedly until Print RAM Disk File List appears 3 Press OK A question mark appears 4 Press OK again The mes...

Page 123: ... installed in the printer Print File Printing a file You can use this to specify printing for files in the USB memory 1 Press while USB Memory is displayed 2 Print File appears In other displays press or repeatedly until the map appears 3 Press OK A question mark appears 4 Press OK again The folder or file appears For example Folder 1 Each time you press or the next folder or file appears in succe...

Page 124: ...ts installed in the printer 2 Press OK The message Processing appears and the printer prints a file stored in a USB memory Remove Device Removing the USB memory Specifies the setting for USB memory removal 1 Press while USB Memory is displayed 2 Press or repeatedly until Remove Device appears 3 Press OK A question mark appears 4 Press OK again Menu display ends and the USB memory device can be rem...

Page 125: ...ress MENU 2 Press or repeatedly until Counter appears Printed Pages Displaying the total printed pages This only displays the total number of pages printed You cannot change the displayed number 1 Press while Counter is displayed 2 Press or repeatedly until Printed Pages appears The total number of pages printed is displayed E g 2000 3 Press MENU The display returns to Ready Counter Printed Pages ...

Page 126: ...at is used to format the job to print If the sizes do not match printing will not be performed on the correct size paper The default setting is Letter size for the U S and Canada and A4 for other countries For more information about the paper sizes that you can feed from the MP tray refer to Paper Specifications on page 2 2 1 Press while Paper Settings is displayed 2 Press or repeatedly until MP T...

Page 127: ...2 2 1 Press while Paper Settings is displayed 2 Press or repeatedly until MP Tray Type appears 3 Press OK A blinking question mark appears 4 Press or to display the desired paper type The message display toggles through the following paper types PLAIN TRANSPARENCY PREPRINTED LABELS BOND RECYCLED VELLUM ROUGH LETTERHEAD COLOR PREPUNCHED ENVELOPE CARDSTOCK THICK HIGH QUALITY CUSTOM 1 to 8 5 Press OK...

Page 128: ... and load the paper into the cassette Proceed to the next section to select the paper size from the operation panel Setting the Paper Size from the Operation Panel Use the operation panel to set the size of paper loaded in the cassette on the printer 1 Press while Paper Settings is displayed 2 Press or repeatedly until Cassette Size appears If optional paper feeders are added Cassette1 Size will a...

Page 129: ...ed between millimeters and inches The current unit of measurement is displayed the default setting is mm 3 Press OK A blinking question mark appears 4 Select mm or inch using or 5 Press OK Set the dimensions of the paper as described in the next section Entering the Width and Length Enter the paper size for X Dimension and Y Dimension as shown in the figure 1 When the unit of measurement is set pr...

Page 130: ... according to the paper type you command on the printer driver The default setting is plain paper for all paper cassettes If the PF 100 optional paper feeder is installed use the same procedure to setting the cassette paper type For more information about paper types that you can feed from the paper cassette refer to Paper Specifications on page 2 2 1 Press while Paper Settings is displayed 2 Pres...

Page 131: ... custom paper type on page 7 25 1 Press while Paper Settings is displayed 2 Press or repeatedly until Type Adjust appears 3 Press OK A blinking question mark appears 4 Press or to display the desired paper type The display changes as shown below PLAIN TRANSPARENCY PREPRINTED LABELS BOND RECYCLED VELLUM ROUGH LETTERHEAD COLOR PREPUNCHED ENVELOPE CARDSTOCK THICK HIGH QUALITY CUSTOM 1 to 8 5 Press OK...

Page 132: ...ex Path appears 3 Press OK A blinking question mark appears 4 Select Enable or Disable using or For details of the default setting for each paper type refer to Paper Specifications on page 2 2 5 Press OK 6 Press MENU The display returns to Ready The custom paper type setting is completed Reset Type Adjust Resetting the custom paper type Reset all the custom paper type that was set in Type Adjust C...

Page 133: ... Name display settings 1 Press MENU 2 Press or repeatedly until Print Settings appears Paper Source Selecting the paper feed source You can select the paper source from which the printer feeds paper as the default If an optional paper feeder s is installed it is also available for the default paper source 1 Press while Print Settings is displayed 2 Press or repeatedly until Paper Source appears 3 ...

Page 134: ...P tray priority mode Off The printer driver settings are followed Auto Feed If Auto is selected in the printer driver and there is paper in the MP tray then the paper feed will be from the MP tray Always If there is paper in the MP tray then the paper feed will be from the MP tray regardless of what is set in the printer driver 5 Press OK Off The printer displays Load Cassette is a cassette number...

Page 135: ... the settings follow the steps described below 1 Press while Print Settings is displayed 2 Press or repeatedly until Paper Feed Mode appears 3 Press OK A blinking question mark appears 4 Press or until Auto or Fixed appears 5 Press OK 6 Press MENU The display returns to Ready When the Paper Runs Out During Printing When Paper Feed Mode is set to Fixed if the paper in the cassette runs out during p...

Page 136: ... joined together along their short edge In selecting a binding type you must also consider the orientation of the printed page You can use long edge or short edge binding with either landscape or portrait printing Depending on the binding type and print orientation the duplexer provides four types of binding These are 1 portrait long edge 2 portrait short edge 3 landscape long edge and 4 landscape...

Page 137: ...il Override A4 LT appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready Emulation Setting the emulation You can change the emulation mode for the current interface Use the procedure below to select the mode 1 Press while Print Settings is displayed 2 Press or repeatedly until Emulation appears on the message display One...

Page 138: ...press or The names of alternative emulations appear PCL 6 Line Printer IBM Proprinter or EPSON LQ 850 7 Press OK A blinking question mark appears 8 Press or repeatedly until the desired alternative emulation appears 9 Press OK 10Press MENU The display returns to Ready Error Report Printing KPDL errors The printer can print error descriptions when printing error occurs during KPDL emulation 1 Press...

Page 139: ...ss next to display the font selection shown above You can perform this operation only when optional fonts are installed in the printer The letter before the number indicates the location of the font as shown below I Internal font S Soft downloaded font H Fonts in RAM disk 4 Press OK A blinking question mark appears 5 Press or repeatedly until the desired font number appears For font numbers of the...

Page 140: ...ernal is displayed and press 4 Press or repeatedly until Size appears 5 Press OK A blinking question mark appears 6 Press or to increase or decrease the value at the blinking cursor The font size can be set between 4 and 999 75 points in 0 25 point increments Use or to move the cursor right and left 7 When the desired size is displayed press OK 8 Press MENU The display returns to Ready Character P...

Page 141: ... is displayed press OK 8 Press MENU The display returns to Ready Code Set Setting the code set You can change the character code set Available character code sets vary depending on the current font The default is IBM PC 8 1 Press while Print Settings is displayed 2 Press or repeatedly until Code Set appears 3 Press OK A blinking question mark appears 4 Press or until the desired character code set...

Page 142: ... is displayed 2 Press or repeatedly until Print Quality appears KIR Mode Selecting the KIR mode This printer incorporates the KIR Image Refinement smoothing function KIR users the software to enhance resolution resulting in high quality printing at resolution of 600 dpi and 300 dpi The default is On KIR has no effect on the printing speed 1 Press while Print Quality is displayed 2 Press or repeate...

Page 143: ...can set the default print resolution in four ways 300dpi 600dpi Fast 1200 mode and Fine 1200 mode The clarity of printed characters and graphics becomes sharper in this order 1 Press while Print Quality is displayed 2 Press or repeatedly until Resolution appears 3 Press OK A blinking question mark appears 4 Select Fine 1200 mode Fast 1200 mode 600 dpi or 300 dpi using the or 5 Press OK 6 Press MEN...

Page 144: ...Number of copies You can set the number of copies of each page to be printed for the current interface 1 Press while Page Set is displayed 2 Press or repeatedly until Copies appears 3 Press OK A blinking cursor _ appears 4 Press or to increase or decrease respectively the value at the blinking cursor The number of copies can be set between 1 and 999 Use and to move the cursor right and left 5 When...

Page 145: ...epeatedly until the desired linefeed action appears 5 When the desired action is displayed press OK 6 Press MENU The display returns to Ready CR Action Carriage Return This procedure instructs the printer what to do when it receives a carriage return code 0DH CR only A carriage return is performed Default CR and LF A linefeed and carriage return are performed Ignore CR The carriage return is ignor...

Page 146: ...question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready TIFF JPEG Size Print mode setting for TIFF JPEG files Use this setting to select the printing method used when TIFF or JPEG files are printed directly The default setting is Paper Size 1 Press while Page Set is displayed 2 Press or repeatedly until TIFF JPEG Size appears 3 Press OK A blinking que...

Page 147: ...river is displayed 1 Press while Print Settings is displayed 2 Press or repeatedly until Job Name appears 3 Press OK A blinking question mark appears 4 Press or to display the job name to be used Off Job Name Use the job name set in the printer driver Job No Job Name Job Name Job No 5 When the desired job name is displayed press OK 6 Press MENU The display returns to Ready Note Images are automati...

Page 148: ...interface layer link layer network IP layer transport TCP UDP layer and application layer The interface layer is a key layer in the TCP IP system that provides an abstracted interface that is not dependent on the link communication line frame relay or Ethernet etc to the IP module IP layer This means that the IP module can use this abstracted interface which is not dependent on the link type to ex...

Page 149: ...n network system and the DNS Domain Name System server DHCP is an extension of the BOOTP Bootstrap startup protocol 1 Press while TCP IP On is displayed 2 Press or repeatedly until DHCP appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready Auto IP Auto IP setting This protocol is used for automatic assignment of an IP a...

Page 150: ...e the cursor right and left 5 Display the desired IP address and press OK 6 Press MENU The display returns to Ready Subnet Mask Subnet mask setting The subnet mask is a way of augmenting the network address section of an IP address A subnet mask represents all network address sections as 1 and all host address sections as 0 The number of bits in the prefix indicates the length of the network addre...

Page 151: ...d to move the cursor right and left 5 Display the desired gateway and press OK 6 Press MENU The display returns to Ready Bonjour Bonjour setting Bonjour also known as zero configuration networking is a service that automatically detects computers devices and services on an IP network Bonjour because an industry standard IP protocol is used allows devices to automatically recognize each other witho...

Page 152: ...ns for TCP IP IPv6 are displayed when TCP IP IPv6 is enabled 1 Press while Network is displayed 2 Press or repeatedly until TCP IP IPv6 appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Select On and press OK Configure the settings shown below RA Stateless RA Stateless setting The IPv6 router communicates transmits information such as the global address prefix using...

Page 153: ...atedly until DHCPv6 appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready Protocol Detail Detailed settings for the network protocol This selects the settings for Protocol Detail The options available in the Protocol Detail settings are as follows NetBEUI NetBEUI setting SNMPv3 SNMPv3 setting FTP Server FTP Server setti...

Page 154: ...splayed 2 Press or repeatedly until FTP Server appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready SNMP SNMP setting Select whether or not to communicate using SNMP 1 Press while Protocol Detail is displayed 2 Press or repeatedly until SNMP appears 3 Press OK A blinking question mark appears 4 Select On or Off using o...

Page 155: ...dy RAW Port RAW Port setting Select whether or not to communicate using RAW Port 1 Press while Protocol Detail is displayed 2 Press or repeatedly until RAW Port appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready LPD LPD setting Select whether or not to receive documents using LPD as the network protocol 1 Press while...

Page 156: ... OK 6 Press MENU The display returns to Ready Restart Network Restarting the network card After all network related settings have been done restart the network card of the device This is mandatory to make the settings effective 1 Press while Network is displayed 2 Press or repeatedly until Restart Network appears 3 Press OK A question mark appears 4 Press OK again The message Restarting Please wai...

Page 157: ...n how to set the administrator ID refer to Administrator Administrator settings on page 7 81 1 Press while Optional Network is displayed 2 The message display shows ID and a blinking cursor _ 3 Press or to increase or decrease respectively the value at the blinking cursor Enter the specified ID Use and to move the cursor right and left Enter an ID consisting of between 1 and 16 numbers 4 Press OK ...

Page 158: ...er and dedicated client modules NetWare clients on the client machines running MS DOS OS 2 Windows etc The basic network layer protocol used is NetWare s own IPX Internetwork Packet eXchange SPX Sequenced Packet eXchange but the system also supports TCP IP The feature of the NetWare OS is that it is specifically for servers unlike general purpose operating systems such as Windows NT and UNIX Only ...

Page 159: ... Press OK 5 Press MENU The display returns to Ready IPSec IPSec setting IPSec IP Security Protocol is a security protocol adopted as the standard by the IETF for authentication and encryption in the third network layer IP layer It can be used with both IPv4 and IPv6 1 After entering the administrator ID and password press or repeatedly until IPSec appears 2 Press OK A blinking question mark appear...

Page 160: ...Press or to select whether MAC address filtering is enabled 4 Press OK 5 Press MENU The display returns to Ready Communication Select the network interface to use Select the interface to be used for network connection 1 After entering the administrator ID and password press or repeatedly until Communication appears 2 Press OK A blinking question mark appears 3 Press or to select the desired NIC St...

Page 161: ...en done restart the network card of the device This is mandatory to make the settings effective 1 After entering the administrator ID and password press or repeatedly until Restart Network appears 2 Press OK A question mark appears 3 Press OK again The message Restarting Please wait appears and the network is restarted Restart Network ...

Page 162: ...y until Device Common appears Message Language Selecting the message language You can select the language of the message display by following the procedure given below You can optionally download messages in other languages Contact your service technician for information 1 Press while Device Common is displayed 2 Press or repeatedly until Message Language appears The default message language is En...

Page 163: ...ified ID Use and to move the cursor right and left Enter an ID consisting of between 1 and 16 numbers 4 Press OK Proceed to the next step Password Administrator Password input Password Administrator Password input To set up the Date settings you must enter an administrator ID and administrator password For information on how to set the administrator password refer to Administrator Administrator se...

Page 164: ...arrow keys to set the hour minute and second Press or to increase or decrease respectively the value at the blinking cursor Use and to move the cursor right and left 4 Press OK 5 Press MENU The display returns to Ready Date Format date format selection One of three formats can be selected for the date format 1 After entering the administrator ID and password press or repeatedly until Date Format a...

Page 165: ...NU The display returns to Ready Buzzer Alarm Buzzer setting This function uses tones to notify the user of printer operations and the printer status This setting is useful for example when the printer is located some distance from the user The options available in Buzzer are as follows Key Confirm Key confirmation tone setting Job End Job completed tone setting Ready Preparation completed tone set...

Page 166: ...selected in this setting a tone sounds when print preparation has been completed The default setting is Off 1 Press while Buzzer is displayed 2 Press or repeatedly until Ready appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready Error Error tone setting When On is selected in this setting a tone sounds when a problem s...

Page 167: ...urned off the stored data will be erased The RAM disk is allocated from the printer memory available to users If the size of the RAM disk is set too large the printing speed may decrease or the memory may become insufficient 1 Press while Device Common is displayed 2 Press or repeatedly until RAM Disk Mode appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6...

Page 168: ...printing the Duplex disabled Press GO error message will be displayed and printing will stop 1 Press while Error Handling is displayed 2 Press or repeatedly until Duplex appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready Paper Mismatch Detection settings for paper size type errors when the paper source is fixed Turn ...

Page 169: ... the automatic form feed timeout and the timeout settings for Sleep timer The options available in Timer are as follows ID Administrator ID input Password Administrator Password input Auto Panel Reset Auto panel reset settings Panel Reset Timer Setting the panel reset timer Low Power Timer Low Power Mode timer timeout time Sleep Timer Sleep timer timeout time Auto Error Clear Auto error clear sett...

Page 170: ...ttings and 16 numbers 3 Press OK The Timer settings screen appears Auto Panel Reset Auto panel reset settings The Auto Panel Reset function automatically restores the default settings if the panel is not used for a set time The default setting is On For setting the time until the panel is reset refer to the next section Panel Reset Timer Setting the panel reset timer 1 After entering the administr...

Page 171: ... set the desired time The timer can be set between 1 and 120 min for Europe or 1 and 240 min except for Europe Use and to move the cursor right and left 4 Press OK 5 Press MENU The display returns to Ready Sleep Timer Sleep timer timeout time You can adjust the length of time the printer waits before entering Auto Sleep in the absence of data The printer reverts to normal operation mode when the p...

Page 172: ... refer to the next section Error Clear Timer Setting the error clear time 1 Press while Timer is displayed 2 Press or repeatedly until Auto Error Clear appears 3 Press OK A blinking question mark appears 4 Select On or Off using or 5 Press OK 6 Press MENU The display returns to Ready Error Clear Timer Setting the error clear time If Auto Error Clear is set to On and a non fatal error an error that...

Page 173: ... not the machine enters sleep mode when connected to a network ID Administrator ID input Password Administrator Password input Network Setting for entering sleep mode when connected to a network USB Cable Setting for entering sleep mode when connected to a USB RAM Disk Setting for entering sleep mode when using the RAM disk 1 Press while Device Common is displayed 2 Press or repeatedly until Sleep...

Page 174: ...l settings screen appears Network Setting for entering sleep mode when connected to a network This sets whether or not the machine enters sleep mode when connected to a network 1 After entering the administrator ID and password press or repeatedly until Network appears 2 Press OK A blinking question mark appears 3 Select On or Off using or 4 Press OK 5 Press MENU The display returns to Ready USB C...

Page 175: ... saving mode when connected to a USB RAM Disk Setting for entering energy saving mode when using the RAM disk 1 Press while Device Common is displayed 2 Press or repeatedly until Sleep Level Set appears ID Administrator ID input To use the Sleep Level settings you must enter an administrator ID For information on how to set the administrator ID refer to Administrator Administrator settings on page...

Page 176: ...ible to reduce energy consumption even further than with Quick Recovery mode With Energy Saver mode you can set whether to enable the Energy Saver mode for each separate function 1 After entering the administrator ID and password press or repeatedly until Sleep Level appears 2 Press OK A blinking question mark appears 3 Press or to select Quick Recovery or Energy Saver 4 Press OK 5 Press MENU The ...

Page 177: ...r repeatedly until USB Cable appears 2 Press OK A blinking question mark appears 3 Select On or Off using or 4 Press OK 5 Press MENU The display returns to Ready RAM Disk Setting for entering energy saving mode when using the RAM disk This sets whether or not the machine enters sleep mode when using the RAM disk 1 After entering the administrator ID and password press or repeatedly until RAM Disk ...

Page 178: ... move the cursor right and left Enter an ID consisting of between 1 and 16 numbers 4 Press OK Proceed to the next step Password Administrator Password input Password Administrator Password input To set up the TonerAlert Level settings you must enter an administrator ID and administrator password For information on how to set the administrator password refer to Administrator Administrator settings ...

Page 179: ...el Setting for the alert level for toner addition This sets the level at which toner addition alerts will be displayed 1 After entering the administrator ID and password press or repeatedly until TonerAlert Level appears 2 Press OK A blinking cursor _ appears 3 Press or to increase or decrease the value at the blinking cursor and set the level at which an alert will be displayed The setting is pos...

Page 180: ...t the administrator ID refer to Administrator Administrator settings on page 7 81 1 Press while Security is displayed 2 The message display shows ID and a blinking cursor _ 3 Press or to increase or decrease respectively the value at the blinking cursor Enter the specified ID Use and to move the cursor right and left Enter an ID consisting of between 1 and 16 numbers 4 Press OK Proceed to the next...

Page 181: ...ting USB Storage USB memory setting 1 After entering the administrator ID and password press or repeatedly until I F Block appears USB Host USB memory slot setting This locks and protects the USB memory slot USB host The default setting is Unblock 1 Press while I F Block is displayed 2 Press or repeatedly until USB Host appears 3 Press OK A blinking question mark appears 4 Select Block or Unblock ...

Page 182: ... memory The default setting is Unblock 1 Press while I F Block is displayed 2 Press or repeatedly until USB Storage appears 3 Press OK A blinking question mark appears 4 Select Block or Unblock using or 5 Press OK 6 Press MENU The display returns to Ready WSD PRINT WSD PRINT setting Select whether or not to use WSD Print The default setting is On 1 After entering the administrator ID and password ...

Page 183: ...SL appears 2 Press OK A blinking question mark appears 3 Press or to select whether Enhanced WSD SSL is enabled 4 Press OK 5 Press MENU The display returns to Ready IPP IPP setting IPP Internet Printing Protocol is a standard that uses TCP IP networks such as the Internet to enable print jobs to be sent between remote computers and printers IPP is an extension of the HTTP protocol used to view web...

Page 184: ...tion mark appears 3 Select On or Off using or 4 Press OK 5 Press MENU The display returns to Ready DES SSL Server DES setting DES Data Encryption Standard is a typical symmetric key cryptographic algorithm that divides data in to 64 bit blocks and then encrypts each block using a 56 bit key The default setting is Off 1 Press while SSL Server On is displayed DES appears 2 Press OK A blinking questi...

Page 185: ...PN structure a typical structure for repeated encryption with three selectable key lengths of 128 192 and 256 bits The default setting is On 1 Press while SSL Server On is displayed AES appears 2 Press OK A blinking question mark appears 3 Select On or Off using or 4 Press OK 5 Press MENU The display returns to Ready IPP over SSL SSL Server IPP over SSL setting IPP over SSL is an encryption functi...

Page 186: ... using or 4 Press OK 5 Press MENU The display returns to Ready IPSec IPSec setting IPSec IP Security Protocol is a security protocol adopted as the standard by the IETF for authentication and encryption in the third network layer IP layer It can be used with both IPv4 and IPv6 The default setting is Off 1 After entering the administrator ID and password press or repeatedly until IPSec appears 2 Pr...

Page 187: ...ss OK A blinking question mark appears 3 Press or to select the desired LAN Interface The available LAN Interfaces are as follows Auto 10Base Half 10Base Full 100Base Half 100Base Full 1000Base T 4 Press OK 5 Press MENU The display returns to Ready Security Level Security Level setting Security Level is primarily a menu used by service personnel for maintenance work There is no need for customers ...

Page 188: ...or appears ID Administrator ID input You can use this to set the administrator ID 1 Press while Administrator is displayed 2 The message display shows ID and a blinking cursor _ 3 Press or to increase or decrease respectively the value at the blinking cursor Enter the specified ID Use and to move the cursor right and left Enter an ID consisting of between 1 and 16 digits 4 Press OK Proceed to the ...

Page 189: ...s or while the Admin Change screen is displayed until Change ID appears E g Where the administrator ID is 001 2 When you press OK a blinking cursor _ appears 3 Press or to increase or decrease respectively the value at the blinking cursor Enter the ID to be changed Use and to move the cursor right and left Enter an ID consisting of between 1 and 16 numbers 4 Press OK A confirmation screen appears ...

Page 190: ...word is not displayed 2 Press OK A blinking cursor _ appears 3 Press or to increase or decrease respectively the value at the blinking cursor Enter the password to be changed Use and to move the cursor right and left Enter a password consisting of between 0 and 16 numbers 4 Press OK A confirmation screen appears E g Where the administrator password is changed to 010 5 Press OK The new administrato...

Page 191: ...se this menu 1 Press MENU 2 Press or repeatedly until Adjust Maintenance appears Restart Printer The procedure described below resets the printer s temporary conditions such as the current page orientation font etc set by commands to their default values Downloaded fonts and macros are deleted from the printer s memory 1 Press while Adjust Maintenance is displayed 2 Press or repeatedly until Resta...

Page 192: ...dard status page and is therefore mostly for service purposes However there is a great deal of information on the service status page that may be useful to you 1 Press while Service is displayed 2 Press or repeatedly until Print Status Page appears 3 Press OK A question mark appears 4 Press OK again Processing appears and a service status page is printed out 5 When printing ends the display return...

Page 193: ...ins information that may also be useful to you 1 Press while Service is displayed 2 Press or repeatedly until Print Test Page appears 3 Press OK A question mark appears 4 Press OK again Processing appears and a test page is printed out 5 When printing ends the display returns to Ready Maintenance New Maintenance Kit replacement confirmation setting This specifies the setting for confirmation of re...

Page 194: ...r Initializing the developer unit The replaced developer can be automatically fill up the toner using this menu when a toner container is installed and the printer is turned on This is primarily used for maintenance by service representative ...

Page 195: ...7 88 Using the Operation Panel ...

Page 196: ...This chapter explains the options for this printer General Information 8 2 Expansion Memory Modules 8 3 Paper Feeder PF 100 8 5 Network Interface Kit IB 50 8 5 Wireless Network Interface Kit IB 51 8 5 USB Flash Memory 8 5 ...

Page 197: ... refer to the documentation included with the option Some options are explained in the following sections Note Install the memory module before installing the optional paper feeder PF 100 Expansion Memory Module DIMM 256 512 1024 MB Paper Feeder PF 100 Up to two cassettes can be attached USB Flash Memory Network Interface Kit IB 50 Wireless Network Interface Kit IB 51 ...

Page 198: ... static electricity from your body by touching a water pipe faucet or other large metal object before handling the memory module Or wear an antistatic wrist strap if possible when you install the memory module Always hold the main controller board or a memory module by its edges as shown below to avoid damaging electronic parts Installing the Memory Module 1 Turn off the printer and disconnect the...

Page 199: ...he memory module to secure 6 Push down the memory module to secure 7 Reinstall the memory slot cover and the right cover Removing a Memory Module To remove a memory module remove the right cover and the memory slot cover from the printer Then carefully push out the two socket clamps Ease the memory module out of the socket to remove Verifying the expanded memory To verify that the memory module is...

Page 200: ...chine s standard network interface it also supports IPX SPX and Apple Talk so network printing becomes possible in various environments including Windows Macintosh UNIX and Netware For details refer to IB 50 User s Manual Wireless Network Interface Kit IB 51 This is a wireless network interface kit which supports the wireless network specifications IEEE802 11n Max 300 Mbps and 11 g b With the util...

Page 201: ...8 6 Option ...

Page 202: ...Computer Interface 9 1 9 Computer Interface This chapter contains explanations on the following topics General Information 9 2 USB Interface 9 2 Network Interface 9 3 ...

Page 203: ...sal Serial Bus Specification Revision 2 0 Connectors Printer B type receptacle female with upstream port Cable B type plug male Cable Use a shielded cable that complies with USB 2 0 Hi Speed USB and not longer than 5 meters 16 feet Transfer Mode High speed 480 Mbps maximum Full Speed 12 Mbps maximum Power Control Self power device Interface Signals USB Connector Pin Assignment Pin Signal Descripti...

Page 204: ...e supports EAP TLS and PEAP authentication Supports IPv6 Supports IPv6 which is based on IPv4 with improvements such as increased manageable address space additional security functions and priority based data transmission Supports IPSec Supports IPSec the security protocol that authenticates and encrypts in the network layer IP layer Specifications Connector 10 Base T 100 Base TX 1000 BASE T Opera...

Page 205: ...9 4 Computer Interface EMI Countermeasures VCCI Class B FCC Class B U S CE Europe IMPORTANT When IPv6 functions are used the devices used on the network routers PCs etc must support IPv6 ...

Page 206: ...Appendix 10 1 10 Appendix This section lists the following information of this printer Specifications 10 2 Environmental Standard Requirements 10 4 ...

Page 207: ...y Envelope Monarch Envelope 10 Envelope DL Envelope C5 Executive Letter Legal A4 B5 A5 A6 B6 Envelope 9 Envelope 6 ISO B5 Custom Hagaki Oufuku Hagaki Oficio II 216 340 mm 16K Statement Folio Youkei 2 Youkei 4 Printing Speed Simplex A4 Letter 35 ppm 37 ppm A5 17 ppm Duplex A4 Letter 19 ppm 20 ppm First Print Time A4 feed from Cassette 8 seconds or less Warm up Time 22 C 71 6 F 60 RH Power on 16 5 s...

Page 208: ... 1 2 Weight without toner container 12 kg 26 5 lb Power Requirements 120 V AC 60 Hz 8 0 A 220 to 240 V AC 50 60 Hz 4 2 A Power Consumption Maximum 931 W During printing 519 W U S A Canada 499 W European countries During standby 10 6 W U S A Canada 11 W European countries when EcoFuser is On 64 2 W U S A Canada 61 8 W European countries when EcoFuser is Off Sleep mode 2 9 W U S A Canada 2 5 W Europ...

Page 209: ...ents Time for switching to Sleep mode default 15 minutes For Europe 1 minute Except for Europe Time for switching to Low power mode default 1 minute Duplex Printing Standard Equipment Durable paper for feeding Paper made of 100 recycled paper Note Contact your dealer or service representative for recommended paper types ...

Page 210: ...rge number of client computers where it is not specifically necessary to assign a separate IP address to each client including printers dpi dots per inch This indicates the number of dots printed per inch 25 4 mm as a unit for expressing resolution EcoPrint This is a printing mode that reduces toner consumption Pages printed in the EcoPrint mode are lighter than pages printed in the normal mode Em...

Page 211: ...remains clear even if you enlarge fonts since the characters are defined with outlines represented with numerical expressions You can specify the font size in steps of 0 25 points up to 999 75 points PostScript This is a page description language developed by Adobe Systems Inc It enables flexible font functions and highly functional graphics allowing higher quality printing PPM prints per minute T...

Page 212: ...TCP IP Transmission Control Protocol Internet Protocol TCP IP is a suite of protocols designed to define the way computers and other devices communicate with each other over a network USB Universal Serial Bus 2 0 A USB interface standard for Hi Speed USB 2 0 The maximum transfer rate is 480 Mbps This machine is equipped with USB 2 0 for high speed data transfer ...

Page 213: ...Glossary 4 ...

Page 214: ... 7 23 Changing default font size 7 33 Character pitch 7 33 Charger cleaner 5 7 Cleaning charger wire 5 7 printer 5 6 registration roller 5 7 Clearing paper jams duplexer 6 14 inside the printer 6 15 MP tray 6 12 paper cassette 6 13 paper feeder 6 13 rear cover section 6 17 Code set Setting 7 34 Colored paper 2 9 Common device Selecting or setting 7 55 Components at the front of the printer 1 2 at ...

Page 215: ...e 8 3 Installing the printer driver 4 14 Mac OS 4 18 Windows PC 4 14 Interface block 7 74 Interface signals USB interface 9 2 IPP Internet Printing Protocol 7 76 IPP over SSL setting SSL server 7 78 IPSec IP Security Protocol 7 79 J Job name 7 40 K Keys Basic operation 7 6 Cancel 7 6 Cursor keys 7 7 GO 7 6 MENU 7 6 OK 7 7 KPDL Errors 7 31 L Label 2 7 LAN interface 7 80 Linefeed code 7 38 Loading p...

Page 216: ...sFilter 7 53 Netware 7 51 Restart network 7 54 TCP IP 7 51 TCP IP IPv6 7 51 Options 8 2 Override A4 Letter 7 30 P Page set Carriage return 7 38 Linefeed 7 38 Number of copies 7 37 Print area setting for XPS data 7 39 Print mode setting for TIFF JPEG files 7 39 Print orientation 7 37 Wide A4 pitch 7 39 Paper Minimum and maximum sizes 2 3 Paper Cassette components 1 2 Paper cassette clearing paper j...

Page 217: ... maintenance 7 85 Sleep 4 28 Energy Saver Mode 4 29 Quick Recovery Mode 4 28 Sleep level 7 66 Sleep timer 7 64 Special paper 2 7 Specifications 10 2 Environmental specifications 10 4 Network interface 9 3 USB interface 9 2 SSL Secure Sockets Layer Server 7 77 Starter container toner container 5 2 Status page sample 7 13 Subnet mask 7 43 Subtray components 1 2 T Time setting 7 56 Timer setting Auto...

Page 218: ...Index 5 Print file 7 16 Print file list 7 17 Remove device 7 17 V Verifying expanded memory 8 4 Viewing counter value 7 18 W Wireless network interface kit 8 5 Option 8 2 WSD PRINT 7 75 ...

Page 219: ...Index 6 ...

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Page 221: ...n you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar to the one purchased to our dealer for disposal The crossed dustbin symbol on the device means that when it to be disposed of the device is to be taken to the equipped waste collection centres and is ...

Page 222: ... for harmonic current emissions equipment input current 16 A per phase EN 61000 3 3 2008 Electromagnetic Compatibility EMC Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current up to and including 16A EN 55024 2010 Electromagnetic Compatibility Information technology equipment Immunity characteristics Limits and method...

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