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Olivetti FK-502 Service Manual Download Page 159

10. APPENDIX

Field Service Ver. 

8

.0 Jul. 2009

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FK-502/Network Fax

APPENDIX

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Service Manual                                           Y104784-2

Summary of Contents for FK-502

Page 1: ...FK 502 Option Printer SERVICE MANUAL Code Y104784 2 ...

Page 2: ...PUBLICATION ISSUED BY Olivetti S p A 77 Via Jervis 10015 Ivrea TO Italy Copyright 2009 Olivetti All rights reserved ...

Page 3: ... to the left of the revised section A number within represents the number of times the revision has been made To indicate clearly a section revised show in the lower outside section of the correspond ing page A number within represents the number of times the revision has been made NOTE Revision marks shown in a page are restricted only to the latest ones with the old ones deleted When a page revi...

Page 4: ...Line seizure mode and telephone function 8 1 2 5 Message reception and record 9 1 2 6 Memory function 9 1 2 7 Various communication function 9 1 2 8 User lists reports 10 1 2 9 Other user functions 11 1 2 10 Service mode Function 11 1 2 11 FAX service counter 11 1 3 Network fax specifications 12 1 3 1 Internet fax 12 1 3 2 IP address fax 15 1 4 Inhibited combinations 18 1 5 Caution when using pref...

Page 5: ... 4 1 1 Removal of the FK 502 d Color MF651 MF551 MF451 57 4 2 In the case of d Color MF550 MF450 59 4 2 1 Removal of the FK 502 d Color MF550 MF450 59 4 3 In the case of d Color MF350 MF250 MF201Plus 62 4 3 1 Removal of the FK 502 d Color MF350 MF250 MF201Plus 62 4 3 2 Removal of the FK 502 Extension line d Color MF350 MF250 MF201Plus 63 4 4 In the case of d Color MF45 65 4 4 1 Removal of the FK 5...

Page 6: ...ee 84 7 1 3 How to enter the Service Mode 85 7 2 Function parameter setting 86 7 2 1 Modem NCU 86 7 2 2 System 89 7 2 3 Communication 93 7 2 4 Function Parameter 96 7 2 5 Network 98 7 2 6 Fax File Format 101 7 2 7 List Output 102 7 2 8 Initialization 105 7 3 List print 107 7 4 Counter of each mode 123 7 5 Network Fax Setting 124 8 TEST MODE 126 8 1 Outline of the Test Mode 126 8 1 1 Service Mode a...

Page 7: ...2 Explanation 142 9 3 Error Code Network fax 144 9 3 1 Error code of the transmission system 144 9 3 2 Error code of the reception system 145 APPENDIX 10 APPENDIX 147 10 1 ADDRESS PARAMETER LIST 147 10 2 WIRING DIAGRAM NUC 178 10 2 1 North America 1 178 10 2 2 North America 2 179 10 2 3 North America 3 180 10 2 4 Others 1 181 10 2 5 Others 2 182 10 2 6 Other 3 183 10 3 Differences of Functions by ...

Page 8: ... inch Transmission only Fixed to mm at transmission except 600 dpi mm and inch are available at reception Selection by using the Resolution key You can not change settings on every page Fax memory size With HDD installed 27 GB 27 GB in the main body HDD 40 GB 60 GB is used as a memory 9000 pages can be stored including all Scan Box Printer Fax documents With no HDD installed Approx 2000 pages can ...

Page 9: ...Density selection Selection by using the Density key Lighter Darker Std You can not change settings on each page Maximum scanning document width 297 mm A3 width both for ADF and Platen Maximum scanning document length 432mm A3 length 17 inches double letter in the regular mode Long original mode varies depending on models Refer to 10 3 Differences of Functions by Model as of Jan 2009 See P 188 Eff...

Page 10: ...ility declaration in protocol Maximum reception length Varies depending on models Refer to 10 3 Differences of Functions by Model as of Jan 2009 See P 188 In case of being larger than the maximum reception length a communica tion error occurs When the memory over occurs during reception the received data is printed Reduction record When the received image information is larger than the recording p...

Page 11: ...FAX mode screen Operations by using the interrupt button are invalid FAX start by using the start button Stop by using the stop button Possible to appoint to stop from the job list so as to stop during operations of the multi jobs FAX free memory display RDH memory indication on LCD during scanning recording and stand by File memory RAM disk HDD Display in the JOB LIST screen File existence indica...

Page 12: ...imum abbreviated 500 key pad 100 manual input e mail destination 5 Manual redial Yes Possible to select from five latest histories Automatic redial Yes Automatically redial when remote stations are busy or return no responses or transmission errors occur at the memory transmission Possible to receive during redial waiting Another call is possible Not possible when there are two redial waiting jobs...

Page 13: ...ents ADF documents are possible as well The regular mode only Automatic layout transmission Outside documents are erased No Reverse image transmission No 2 in 1 transmission No Book transmission No Scanning size appointment Yes Scans documents in the appointed size irrelevant to document sizes and sends them Transmits documents in the appointed scanning width and length at the platen transmission ...

Page 14: ...eived documents to remote sta tions registered in advance Manual forward No Interruption transmission Single station transmission reservation automatically interrupts between sta tions of multiple station communications International communication Yes When the remote station is V17 communications start at TCM 7 200 bps When the remote station is V34 they start at 28 800 bps V34 off transmission Tr...

Page 15: ...smission setting Documents are deleted after transmission No additional scanning of documents No ADF polled transmission reservation Polling reception The sequential polling is possible 600 stations maximum abbreviated dial x 500 stations and key pad dialing x 100 stations Call turnaround polling No Called turnaround polling Yes Closed polling transmission No Selective polling Transmission and rec...

Page 16: ...rd Does not overlap at the division Equal size recording Records the received image at an equal size When the reception size is larger than A3 form excessive image is destructed Cassette selection Appropriate paper size auto selection When paper is running out paper is provided from another cassette with the same size of paper Tray fix mode available 2 in 1 reception No Display of used memory spac...

Page 17: ... no are recorded Fax remote diagnosis No MH fix Yes Setting can be made from the service mode Document insertion after dialing Yes Document insertion is possible after dialing Starts calling by using the Start button Communication history Yes The last 100 communication histories are recorded in the communication journal Electronic key counter Yes The number of transmitted pages to each user Limit ...

Page 18: ... res ervation report Sequential poll Rx result report An address polling Rx reserved report Relay TX result report Relay request report PC Fax TX error report Address book list Manual output numeric order output to be produced for each destination type Program list Manual output Group address list Fax setting list Bulletin TX report Automatic output Users can turn ON OFF Confidential RX report Aut...

Page 19: ...oring standard A4 size pages containing approximately 700 char acters at fine resolution MF45 MF35 MF30 MF25Plus MF25 Approx 9000 pages numbers of pages in the case of storing standard A4 size pages containing approximately 700 char acters at fine resolution Scanning line density Ultra fine 600 dpi x 600 dpi Super fine 400 dpi x 400 dpi Fine 200 dpi x 200 dpi Normal 200 dpi x 100 dpi Transmission ...

Page 20: ...or Mail transmitted again None Internet fax Rx error report When documents cannot be sent to the SMTP server transmission error report to be printed not printed can be set When MDN DSN response is received to be printed not to be printed can be set When MDN DSN response is received transmis sion result is indicated on the transmission control report MDN DSN response monitoring time can be set in t...

Page 21: ...ed Network fax relay result report Output can be produced Network fax activity report MF651 MF551 MF550 MF451 MF450 MF350 MF250 MF201Plus MF360 MF280 MF220 During automatic output Shared with Fax Activity Report Max 100 During manual output Shared with Fax Activity Report Max 700 MF45 MF35 MF30 MF25Plus MF25 Shared with Fax Activity Report Max 100 Network fax Rx error report Output can be produced...

Page 22: ...resolution Scanning line density Ultra fine 600 dpi x 600 dpi Super fine 400 dpi x 400 dpi Fine 200 dpi x 200 dpi 300 dpi x 300 dpi Color Compact PDF only Normal Monochrome only 200 dpi x 100 dpi Transmission mode File type When bizhub MF550 MF450 MF350 MF350 MF201Plus MF45 MF35 MF30 MF25Plus MF25 Color PDF Compact PDF Monochrome TIFF When bizhub MF651 MF551 MF451 MF360 MF280 MF220 Color PDF Compa...

Page 23: ...the activity Reception Received document size Max document width to be received A3 Reception coding system TIFF S MH TIFF F MR MMR PDF Compact PDF d Color MF550 MF451 MF450 MF250 MF201Plus MF360 MF280 MF220 only TIFF C d Color MF651 MF551 MF451 MF360 MF280 MF220 only Received file size Unlimited depends on the space available for use in the HDD The file is not received if the space available for u...

Page 24: ...Y104784 2 Service Manual 17 This page is intentionally left blank ...

Page 25: ...mplex Duplex Single Sided o o Double Sided o o Cover 2 Sided o o Resolution Standard o o o Fine o o o Super Fine o o o Ultra Fine o o o 3 Special Original Long Origi nal 2 3 o o Z Folded Original 2 o o Mixed Original o o Bind Position Number of Original Scan Size A3 Length o o o o o o o o o o o B4 Length o o o o o o o o o o o A4 Length o o o o o o o o o o o A4 Width o o o o o o o o o o o B5 Length...

Page 26: ...n To Box Scan Mode Platen DF Setting Item previous input Scan Setting Original Image Type Text Text Photo Photo Dot Matrix Density 8 Simplex Duplex Single Sided Double Sided 1 Cover 2 Sided 1 Resolution Standard Fine Super Fine Ultra Fine Special Original Long Original 2 Z Folded Original 2 Mixed Original Bind Position Number of Original o o o Scan Size A3 Length B4 Length A4 Length A4 Width B5 Le...

Page 27: ...IFF fixed The IP address fax is TIFF fixed in the monochromatic transmission mode and PDF fixed in the color transmission mode 7 For the network fax Internet fax IP address fax the use of the comm setting is unavailable 8 In the color transmission mode of the IP address fax it is not possible to specify den sity and sharpness 1 5 Caution when using prefix suffix auto setting North American users o...

Page 28: ...ocuments 10 Receiver ability 1 Reception is possible 0 Reception is impossible 11 Transmission speed ability Refer to 1 1 12 1 13 0 14 1 15 R8 7 71 mm and or 200 200 pels 25 4 mm 1 16 Two dimensional coding ability 1 MR 0 MH 1 6 17 Recording paper width ability bit 0 0 A4 0 1 A3 0 18 17 18 1 0 B4 1 1 Invalid 1 19 Recording paper length ability bit 0 0 A4 0 1 Unlimited 0 20 19 20 1 0 B4 1 1 Invalid...

Page 29: ...mm ability 1 46 Minimum scan line time ability of high resolution 0 T15 4 T7 7 1 T15 4 1 2T7 7 0 47 Selective polling 1 48 Expansion field 1 10 49 Sub address ability 1 50 Password 1 51 Ready for data file transmission polling 0 52 Reserved 0 53 BFT transfer ability 0 54 DTM transfer ability 0 55 EDI transfer ability 0 56 Expansion field 0 11 57 BTM transfer ability 0 58 Reserved 0 59 Character or...

Page 30: ...5 basic ability 1 79 Single progression sequential coding T 85 optional LO ability 80 Expansion field 0 14 81 HKM key management capabil ity 0 82 RSA key management capability 0 83 Override capability 0 84 HFX40 cipher capability 0 85 Alternative cipher number 2 capability 0 86 Alternative cipher number 3 capability 0 87 HFX40 I hashing capability 0 88 Expansion field 0 15 89 Alternative hashing s...

Page 31: ...s 25 4 mm 0 107 300 pels 25 4 mm x 600 lines 25 4 mm 0 108 400 pels 25 4 mm x 800 lines 25 4 mm 0 109 600 pels 25 4 mm x 1200 lines 25 4 mm 0 110 Color gray scale 600 pels 25 4 mm x 600 25 4 mm resolution 0 111 Color gray scale 1200 pels 25 4 mm x 1200 25 4 mm resolution 0 112 Expansion field 0 18 113 Double sided printing capability alternate mode 0 114 Double sided printing capability continuous...

Page 32: ... Function Contents Default 11 12 13 14 Contents Transmission speed 0 0 0 0 V27 ter fall back mode 24 0 1 0 0 V27 ter 48 24 1 0 0 0 V29 96 72 1 1 0 0 V27 ter V29 96 72 48 24 1 1 0 1 V27 ter V29 V17 144 120 96 72 48 24 21 22 23 Contents 0 0 0 3 851 mm 20 ms 7 71 mm 20 ms 0 0 1 3 851 mm 40 ms 7 71 mm 40 ms 0 1 0 3 851 mm 10 ms 7 71 mm 10 ms 0 1 1 3 851 mm 10 ms 7 71 mm 5 ms 1 0 0 3 851 mm 5 ms 7 71 m...

Page 33: ... or 200 200 pels 25 4 mm 1 7 71 mm 0 3 851 mm 16 Two dimensional coding instruc tion 1 MR 0 MH 6 17 Recording paper width instruc tion bit 0 0 A4 0 1 A3 18 17 18 1 0 B4 1 1 Invalid 19 Recording paper length instruc tion bit 0 0 A4 Unlimited 20 19 20 1 0 B4 1 1 Invalid 21 Minimum scan line time instruc tion Refer to 5 22 23 24 Expansion field 7 25 Reserved 0 26 Non compression mode 0 27 Error corre...

Page 34: ...pansion field 10 49 Sub address transmission 1 50 Password SID transmission 1 51 0 fixed 0 52 Reserved 0 53 BFT transfer 54 DTM transfer 0 55 EDI transfer 0 56 Expansion field 11 57 BTM transfer 0 58 Reserved 0 59 0 fixed 0 60 Character mode 0 61 Reserved 0 62 Mixed mode 0 63 Reserved 0 64 Expansion field 12 65 Processible mode T 505 0 66 Digital network ability 0 67 Full duplex communication inst...

Page 35: ...t selected 0 82 RSA key management selected 0 83 Override mode selected 0 84 HFX40 cipher selected 0 85 Alternative cipher number 2 selected 0 86 Alternative cipher number 3 selected 0 87 HFX40 I hashing selected 0 88 Expansion field 15 89 Alternative hashing system num ber 2 selected 0 90 Alternative hashing system num ber 3 selected 0 91 Reserved 0 92 T 44 Mixed raster content 0 93 T 44 Mixed ra...

Page 36: ...5 4 mm 0 107 300 pels 25 4 mm x 600 lines 25 4 mm 0 108 400 pels 25 4 mm x 800 lines 25 4 mm 0 109 600 pels 25 4 mm x 1200 lines 25 4 mm 0 110 Color gray scale 600 pels 25 4 mm x 600 25 4 mm resolution 0 111 Color gray scale 1200 pels 25 4 mm x 1200 25 4 mm resolution 0 112 Expansion field 0 18 113 Double sided printing selected alternate mode 0 114 Double sided printing selected continuous mode 0...

Page 37: ...ity for T 38 communication 0 122 K 4 0 123 Internet aware fax device operat ing in T 38 mode 0 124 T 89 Application profiles for ITU T T 88 6 Reference 0 125 126 127 sYCC JPEG coding 0 octet bit Function Contents Default 11 12 13 14 Contents 0 0 0 0 24 V27 ter 0 1 0 0 48 V27 ter 1 0 0 0 96 V29 1 1 0 0 72 V29 0 0 0 1 144 V17 0 1 0 1 120 V17 1 0 0 1 96 V17 1 1 0 1 72 V17 21 22 23 Contents 0 0 0 20 m...

Page 38: ...of DCS is an undefined value Considered to have mm ability when DIS inch ability and mm ability are both set to OFF Considered to be 200 100 pels inch when the DCS resolution receives the inch instruction at 3 851 mm Becomes a FIF error when more than one of bit41 42 and 43 are set to on in the resolution of DCS Becomes a FIF error when DCS receives the MMR instruction without ECM Becomes a FIF er...

Page 39: ...ull duplex echo canceler method Half duplex method are regulated for data FAX respectively 2400 3000 and 3200 symbols sec mandatory and 2743 2800 and 3429 symbols sec option QAM synchronous transmission at each symbol rate Communication at each signal rate of 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 and 2400 bps Four dimensional symbol trellis coding A 200bps sub ...

Page 40: ...n channel speed determination etc Main channel re synchronization procedure establishment of main channel 75 5ms 70 5ms 70 5ms 70 5ms Call Terminal Answer Terminal 75 5ms Network Interaction Line Probing Primary Channel Equalizer Training Modern Parameter Exchange T 30 Fax Handshaking Primary Channel Resync Note The string of consecutive 1s shall be followed by the 4T of scrambled ones defined in ...

Page 41: ...l type Meaning Signal direction call called Signal speed Timing of transmission CI Call indicator Function dis play on the calling side o V21 L 300 bps Start after 0 4 seconds after line con nection from ON condition in the following format Stop when 3 period or more has passed after ANSam ANS is detected Comments CI is a signal to carry call function The calling side send CI CT Call Tone V25 or C...

Page 42: ...alling and called sides m 300 bps V 21 H Start When two or more same CM are received Stop When CJ is received or receives a signal matching the selected Modulation Mode from the calling side Comments JM is a response signal to CM and of the same format as the received CM The fist information category is Call Function as same as CM Modulation mode sets the common bit on calling and called sides and...

Page 43: ...esent information types 2 Option bit Differs depending on category tags See the next item bit definition 3 Additional option bit Differs depending on category tags See the next item bit defini tion Head octet Expansion octet 1 2 3 0 4 bits 3 bits 0 1 0 3 bits 2 bits 0 1 0 1 Start bit b0 Stop bit b1 b2 b3 b4 b5 b6 b7 Start bit b0 Stop bit b1 b2 b3 b4 b5 b6 b7 Bit assignment Meaning information type...

Page 44: ... 1 Expansion octet with call function represented by next octet Other than the above Reserved 1st octet b0 b1 b2 b3 b4 b5 b6 b7 Meaning Item No 1 0 1 0 0 Modulation mode category tag b4 0 is first octet 0 1 PCM modem ability disabled enabled 0 1 V34 full duplex ability disabled enabled 1 0 1 V34 half duplex ability disabled enabled 2 2nd octet b0 b1 b2 b3 b4 b5 b6 b7 Meaning Item No 0 1 0 b3 4 and...

Page 45: ...enabled 11 0 1 V21 ability disabled enabled 12 Protocols 1 octet b0 b1 b2 b3 b4 b5 b6 b7 Meaning 0 1 0 1 0 Protocols category tag 1 0 0 V42 LAPM protocol 1 1 1 Protocol represented by expanding octet GSTN access 1 octet b0 b1 b2 b3 b4 b5 b6 b7 Meaning 1 0 1 1 0 GSTN access category tag 0 1 Celluler connection in the calling side 0 1 Celluler connection in the called side 0 1 0 Analog network conne...

Page 46: ...uard tone B 1200 Hz tone signal output from the called side 1200 Hz tone signal output from the calling side Phase inversion of B INFO 0x Binary signal for indicating auto modulation option signal x a c a called side c calling side L1 L2 Signal for conditioning line characteristics tone synthesis at the interval of 150 Hz from 150 to 3750 Hz except for 900 1200 1800 and 2400 Hz L1 160ms Level Set ...

Page 47: ...000 4 3200 5 3429 symbol sec 24 0 1 1 INFO 0 is sent from the CME modem 25 0 1 1664 signal point 33 6 K ability 26 27 0 to 3 Clock source transmission 0 internal 1 external 2 synchronous to the reception clock 3 Reserved 28 0 1 1 Correct INFO 0 frame is received during error recovery 29 44 CRC 45 48 1111 Fill Bits Bits LSB MSB Value Meaning 0 3 1111 Fill Bits 4 11 01110010 Bit string for frame syn...

Page 48: ...g modem Carrier 1200Hz 0 01 level set value Called modem Carrier 2400Hz 0 01 level set value 1dB Guard tone 1800Hz 0 01 level set value 7dB Sh Signal which sends alternately 0 point and a point which rotated 0 point coun terclockwise by 90 degrees the same as S Signal which sends alternately a point which rotated 0 point counterclockwise by 180 degrees and a point which rotated 0 point countercloc...

Page 49: ... by the opposed transmitter 1200bps 2400 bps 28 0 Reserved 29 30 Trellis coding device selection 2 00 16 state 10 32 state 01 64 state and 11 Reserved 31 0 1 Non linear encoder parameter selection for the terminal transmitter of a remote station 2 0 I 0 1 I 0 3125 32 0 1 Parameter shaping selection when the data rate is determined within each symbol rate 2 0 Minimum 1 Expanded 33 0 Reserved 34 0 S...

Page 50: ...ncoder parameter selection for the terminal transmitter of a remote station 2 0 I 0 1 I 0 3125 32 0 1 Parameter shaping selection when the data rate is determined within each symbol rate 2 0 Minimum 1 Expanded 33 0 Reserved 34 0 Start bit 35 49 Communication speed mask 0 1 Ability of both modems disabled enabled Bit35 2400 bps Bit46 28 8 kbps Bit47 31 2 kbps Bit48 33 6 kbps and Bit49 Reserved 50 0...

Page 51: ...ansmitting modem sends the scrambled 1 s for 35ms after Primary Data transmis sion has been completed Both modems move to the control channel re synchronization procedure or the control channel startup procedure S Signal which sends alternately 0 point and a point which rotated 0 point coun terclockwise by 90 degrees Signal which sends alternately a point which rotated 0 point counterclockwise by ...

Page 52: ...in 20 to 25ms after it has exceeded the thresh old 2 Data frame structure All data transmitted in V 34 after the Phase 4 is treated in the following frame format J The number of data frames within one super frame P The number of mapping frames within one data frame Modulation Speed J P 2400 baud 7 12 2743 baud 8 12 2800 baud 7 14 3000 baud 7 15 3200 baud 7 16 3429 baud 8 15 Super frame Data frame ...

Page 53: ...he line is connected to the external telephone Even if you use the telephone you can manually switch to the fax reception after that 6 When CNG is detected during the above mentioned external ringer transmission External ringer transmission is stopped and the fax reception starts No FP Meaning and purpose Address Value Default Note 1 Tel Fax switching External telephone off book detection function...

Page 54: ... function Remarks SUB SEP SID Confiden tial trans mission Sent to the cen ter machine which opens a confidential box by appointing the confidential box No The center machine has memory reception to the confidential box Used Not Option al SUB Appointment of a confi dential box SID Pass word Registration Message adding Each box No Contents of a signal 20 dig its or less Bulletin board poll ing By ap...

Page 55: ...rohibited Others Impossible to designate more than one box 35 34 33 32 F A C FCF FIF FCS F 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 31 Bit No Meaning DIS DTC DCS 47 Selective polling ability DIS ON when SEP recep tion is possible DTC On when SEP is trans mitted 0 fixed 49 Sub address ability function ON when SUB reception is possible ON when SUB transmission is possible 50 Password sender ID D...

Page 56: ...s protect No A BOX specifications Confidential box No Represented by a nine digit number Operationally between 1 and 999999999 You can not open the same box number as the bulletin board No which has been already opened Communication password Possible to use Confidential BOX name Possible to resister up to 10 characters Erased at printing Erased on every page after output Box password Represented b...

Page 57: ...pen the same box number as the confidential box which has been already opened Bulletin board password No Bulletin board box name Yes 10 character max Erased at printing Not erased when printed Erased at polling Not erased when polled Access protect No No No of document registration to the bulletin board box Only once If already exist it is overwritten B Example of protocol sequence Remote output P...

Page 58: ...nts on the relaying station depends on the parame ter setting A BOX specifications Relay box Possible to register up to 5 Relay box No 100 to 104 Relay password Represented by a four digit number between 0000 and 9999 On the SID signals they are treated as 0000 to 9999 Relay BOX name No Access protect No No Final destination designationPossible only to register in the relay box by appointing the g...

Page 59: ...he default is the ADF irregular mode Call NSF CSI DIS SID SUB TSI DCS TCF CFR PIX EOM MCF NSF CSI DIS TSI DCS TCF CFR PIX EOP MCF DCN Calling Called Regular original Irregular original Mode selection Normal mode Irregular mode Default setting Mixed original mode Scan setting Paper size detection Default Frame erasure Irregular mode Trailing edge detection Yes Trailing edge erasure may not be done ...

Page 60: ...rate 90 86 or 82 determined by the width of received documents and the selected recording paper When they are still larger than a paper size they are reduced to a value in a for the division recording 90 Fixed value 86 82 Reduction rate determined by the main scanning direction The paper selection and division are determined in accordance with the following fig ure B Paper selected for division pr...

Page 61: ...t recep tion in the FAX communications A Related settings 1 Compulsory memory reception function Set in the Service menu FAX System When this setting is set to OFF display and actions related to the Compulsory memory reception are not performed In addition you can not perform operations If this setting is not set the following Compulsory memory reception function used is also set to disabled Origi...

Page 62: ...on jobs are received machine will not catch the line Except the case that the polled trans mission documents and bulletin board documents are registered 3 Reception When the reception is performed in the compulsory memory reception mode printing is not performed even with recording paper and the reception is performed in memory as the compulsory memory reception documents The same as in the polled...

Page 63: ...ng actions Operation When disabled When enabled Remarks Transmission No Yes Polling reception No Yes Manual reception No Yes Auto FAX communication Printer data reception Auto print Yes Yes Report printing in the utility mode FAX No No Report printing No No Report print in the utility mode copy No No Actions When disabled When enabled Remarks While scanning the quick memory transmission Stop scann...

Page 64: ... check to see if the main power switch is turned off The board may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Open the door portion of the right side rear cover of the main body 3 R...

Page 65: ... hinge screws NOTE When pulling out the FK 502 board be sure to hold the 2 hinge screws provided at the upper and lower sections and pull them out to this side When reinstalling the FK 502 board be sure to insert it with the board set to the groove Reinstall the above parts following the removal steps in reverse Service Manual Y104784 2 ...

Page 66: ...rd may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Open the door portion of the right side rear upper cover of the main body 3 Remove the telephone line cable that is connected 4 Clo...

Page 67: ... hinge screws NOTE When pulling out the FK 502 board be sure to hold the 2 hinge screws provided at the upper and lower sections and pull them out to this side When reinstalling the FK 502 board be sure to insert it with the board set to the groove Reinstall the above parts following the removal steps in reverse Service Manual Y104784 2 ...

Page 68: ...Y104784 2 Service Manual 61 This page is intentionally left blank ...

Page 69: ...c electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Remove the shield box cover 4 screws 3 Remove the Modular cable that is connected 4 Pull out the FK 502 board from the main body 2 hinge screws NOTE When pulling out the FK 502 board be sure to hold the 2 hinge screws provided ...

Page 70: ...e main power switch is turned off The board may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Remove the Modular cable that is connected 3 Remove the shield box cover 4 screws 4 Remove...

Page 71: ...e FK 502 board 2 hinge screws NOTE When pulling out the FK 502 board be sure to hold the 2 hinge screws provided at the upper and lower sections and pull them out to this side When reinstalling the FK 502 board be sure to insert it with the board set to the groove Reinstall the above parts following the removal steps in reverse Service Manual Y104784 2 ...

Page 72: ... power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Remove the Telephone line cable that is connected 3 Remove the connector provided on the right side of the main body 4 Open the right door and remove the rear right cover 4 screws 5 Pull out the FK 502 board from the main body 2 hinge screws NOTE When pulling out the FK 502 board be sure to h...

Page 73: ...witch is turned off The board may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Remove the Telephone line cable that is connected 3 Remove the Fax Multi Line kit 6 screws PCI board con...

Page 74: ... 3 Removal of the memory d Color MF45 Replace the memory and the lithium battery in the following order NOTE Be sure to check to see if the main power switch is turned off The board may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and the...

Page 75: ...ay be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 6 Open the tab of the memory slot of the control board and remove the memory NOTE When reinstalling the memory take note of the direction in which the DIMM is inserted And be sure to insert it securely until the tabs on both sides of the slot are set fully into...

Page 76: ...onducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Open the front door of the main body and remove the panel cover 1 screw 3 Remove the cover 1 screw 4 Remove the connector remove two fixing screws and then remove the speaker NOTE When reinstalling the speaker be sure to check to see if the speaker ...

Page 77: ...itch is turned off The board may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Remove the Telephone line cable that is connected 3 Remove the lower rear cover 7 screws 4 Pull out the d...

Page 78: ...with the board set to the groove Reinstall the above parts following the removal steps in reverse 4 5 2 Removal of the FK 502 Extension line d Color MF35 MF30 MF25Plus MF25 In order to replace the FK 502 remove the FK 502 Extension line in the following order NOTE Be sure to check to see if the main power switch is turned off The board may be damaged due to static electricity Be sure to take an ap...

Page 79: ...ine kit 6 screws 5 Pull out the FK 502 board 2 hinge screws NOTE When pulling out the FK 502 board be sure to hold the 2 hinge screws provided at the upper and lower sections and pull them out to this side When reinstalling the FK 502 board be sure to insert it with the board set to the groove Reinstall the above parts following the removal steps in reverse Service Manual Y104784 2 ...

Page 80: ...e board may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Remove the cable that is connected 3 Remove the lower rear cover 7 screws 4 Pull out the dust proof filter provided on the rea...

Page 81: ...the shield cover 15 screws 9 Open the tab of the memory slot of the MFP control board PWB MFPC and remove the memory NOTE When reinstalling the memory take note of the direction in which the DIMM is inserted And be sure to insert it securely until the tabs on both sides of the slot are set fully into the notches on the DIMM side Reinstall the above parts following the removal steps in reverse Tab ...

Page 82: ...itch is turned off The board may be damaged due to static electricity Be sure to take an appropriate measure against static electricity before conducting the operations 1 Turn off the main power switch and the power switch of the main body and then unplug the power cord from the power outlet 2 Open the front door of the main body 3 Remove the cover 1 screw 4 Remove the connector and then remove th...

Page 83: ...CE 5 Remove the speaker on the rear side of the bracket NOTE When reinstalling the speaker be sure to check to see if the speaker harness on the main body side is seated securely in the wire saddle Reinstall the above parts following the removal steps in reverse Service Manual Y104784 2 ...

Page 84: ...etwork Fax MAINTENANCE 4 6 Configuration of the FK 502 board The following shows the configuration of the FK 502 NOTE When using it as a main line set SW2 to LINE 1 When using it as a sub line set SW2 to LINE 2 SW2 FAX Control Board NCU Board Y104784 2 Service Manual ...

Page 85: ...4 REPLACEMENT PROCEDURE Field Service Ver 7 0 Jan 2009 78 FK 502 Network Fax MAINTENANCE Blank Page Service Manual Y104784 2 ...

Page 86: ... 4 The installation site is environmentally appropriate high temperature high humidity direct sunlight ventilation etc levelness of the installation site 5 The original has a problem that may cause a defective image 6 The density is properly selected 7 Correct paper is being used for printing 8 The units parts and supplies used for printing developer PC drum etc are properly replenished and replac...

Page 87: ...nding on models List Output Machine Management List Adjustments List Parameter List Service Parameter Protocol Trace Last Error Fax Setting List Fax Analysis List State Confirmation Test Mode Menu other than Fax Test varies depending on models Fax Test Line 1 Signal Send Test V34 Main CH V34 Control CH V8 V17t V29 V27ter V21 PB DP Special Tone Optional Tone PB Tone High PB Tone Low Pseudo Ring Sig...

Page 88: ... 1 Modem NCU V34 1 2 RX Max Bit Speed TX Max Bit Speed Control CH Speed Max SYMB Speed V34 2 2 SYMB Select Criterion S N Main CH Speed Selection Standard SYMB Select Criterion Distortion V17 Send Max Speed TX Max Speed RX Max Speed TxATT PIX TxATT TONE Procedure Signal TxATT CED ANSam TxATT DTMF TxATT Level CD SED ON Level DTMF H L Level Difference Cable EQL TX RX System Display Setting Closed are...

Page 89: ...ng Number of Redials Error Page Communication Protocol V8 V34 Protocol V17 EP TONE V29 EP TONE V17 Selection Mode ANSam Send Time Int l Comm Func tion Foreign Communica tion Function No of DIS Waiting Times at Foreign Communication V34 Speed V17 Speed V29 Speed TIMER1 T1 DCS TCF DELEY CED DIS DELEY PIX PMC DELEY TIMER2 EOL EOL CFR PIXWAIT EOM PIXWAIT JM WAIT Others EMC Function Frame Size at ECM T...

Page 90: ...iting Time Pause Time Fax File Format List Output Journal Diagnosis Code Addition Report Additional Information for d Color MF651 MF551 MF451 MF380 MF280 MF220 TX Result Report Protocol Trace Auto Output Initialization Fax Function Parameter Communication Journal Data Line 2 Modem NCU When the Line 2 is specified only the Modem NCU Communication Network and Initialization items are displayed Netwo...

Page 91: ...ur easy understanding 7 1 2 Service Mode menu tree In the menus of the Service Mode following 4 menus are related with the fax And each of these menus includes sub menus Supplement See SERVICE OPERATION MODE for details of menu trees See P 84 Counter Counter of Each Mode Mode FAX The line 1 2 can be specified When the Line 2 is specified only the Modem NCU Communication Network and Initialization ...

Page 92: ...pad 4 Press STOP button and press 0 1 with keypad 5 Service mode setting screen will appear B Operational procedure MF651 MF551 MF550 MF451 MF450 MF350 MF250 MF201Plus MF360 MF280 MF220 1 Press Utility Counter button of the control panel 2 Press Meter Count 3 Press Check Details 4 Press STOP button and press 0 0 with keypad 5 Press STOP button and press 0 1 with keypad 6 Service Mode screen will a...

Page 93: ...ting 7 2 1 Modem NCU A Operational procedure 1 See How to enter the Service Mode to display the Service Mode screen See P 89 2 Press the FAX key 3 Press the Modem NCU key 4 Use the key provided on the left side of the screen to select a menu to be set 15LAF3E021DA 15LAF3E022DA 15LAF3E023DA Service Manual Y104784 2 ...

Page 94: ...Yes V34 2 2 SYMB Select Criterion S N 6 to 6 dB in steps of 1 dB 0 dB Yes Main CH Speed Selection Standard 8 to 7 dB in steps of 1 dB 0 dB Yes SYMB Select Criterion Distortion 6 to 6 dB in steps of 1 dB 0 dB Yes V17 Send Max Speed TX Max Speed V17 14400 to V27 2400 bps V17 14400 bps RX Max Speed V17 14400 to V27 4800 bps V17 14400 bps TxATT PIX TxATT The setting value are different depending on th...

Page 95: ...MB Select Criterion S N Distortion S N is measured by sending and receiving line conditioning signal L1 L2 in the Phase 2 Its result determines the SYMB speed modulation speed 6 to 6 dB Standard It becomes easy to select a high SYMB by using direction Distortion It becomes easy to select a high SYMB by using direction After S N and distortion are measured optimum SYMBOL rate is determined 4 Main C...

Page 96: ...2 2 System A Operational Procedure 1 See How to enter the Service Mode to display the Service Mode screen See P 89 2 Press the FAX key 3 Press the System key Frequency Response of the Cable Amplitude Equalizer 0dB 4dB 8dB 12dB 8 6 4 2 0 2 4 6 8 0 500 1000 1500 2000 2500 3000 3500 4000 Frequency Hz Gain dB 15LAF3E021DA 15LAF3E022DA Y104784 2 Service Manual ...

Page 97: ...Setting Closed area Rx ON OFF ON Yes Compulsory Memory RX ON OFF ON Yes Reject Calls ON OFF OFF Yes Relay ON OFF ON Yes Re Transmission ON OFF ON Yes Scan Setting Frame Erasure HP 5 10 15 mm 5 mm Yes Original Reading Mode Default B W MFP only Custom Size Normal Custom Size Yes System Function Fax Board Watchdog ON OFF ON Yes Fax BOOT Rewrite on ISW ON OFF OFF Yes Error Code Display Time HOLD 10 to...

Page 98: ... user to set a remote machine to be rejected as a reject call num ber 4 Relay Menu display for Relay function 5 Re Transmission Menu display for Re Transmission function 6 Frame Erasure HP Frame erasure size at scanning Head bottom left and right are of the same Erases the outer lines to prevent black lines from appearing Effective in the book trans mission 7 Original Reading Mode Default B W MFP ...

Page 99: ...P Effective The present page is printed and the printing of next page or later are stopped Invalid Results in communication error 12 Report Auto Output Stop Effective The present page is printed and the printing of next page or later are stopped Invalid Terminated with no printing performed 13 Auto Rotation LT A4T ON Transmits in the A4 width OFF Transmits in the A3 width 14 Error Page Resending A...

Page 100: ...tion A Operational procedure 1 See How to enter the Service Mode to display the Service Mode screen See P 89 2 Press the FAX key 3 Press the Communication key 4 Use the key provided on the left side of the screen to select a menu to be set 15LAF3E021DA 15LAF3E022DA 15LAF3E025DA Y104784 2 Service Manual ...

Page 101: ...Yes ANSam Send Time 1 0 to 5 5 sec in steps of 0 5 ms 4 0 sec Yes Int l Comm Function Foreign Communica tion Function ON OFF ON Yes No of DIS Waiting Times at Foreign Communication 1 2 times 1 time V34 Speed 33600 to 16800 bps in steps of 2400 28800 bps V17 Speed 14400 to 7200 bps in steps of 2400 7200 bps V29 Speed 9600 to 2400 bps in steps of 2400 4800 bps TIMER 1 T1 30 to 90 sec in steps of 5 s...

Page 102: ...DIS waiting is turned ON The international communication mode setting at the time of transmission becomes effective 5 T1 T1 timer T 30 standard Calling Designate by the response waiting timer Called Starts after DIS is output The waiting time until DCS is received Response waiting timer 55sec Calling Starts after dialing Until CED is received 6 DELAY TIMER TIMER 2 EOL EOL 4 0 to 25 5 sec in steps ...

Page 103: ...ing to Phase B in spite of EDM Waiting time to receive PIX before sending DIS when EOM is used 10 JM WAIT Time to continue outputting CM until receiving JM Some machines cannot receive CM with simultaneously sending ANSam 11 Coding Ability Effective to both sending and reception 7 2 4 Function Parameter A Operational procedure 1 See How to enter the Service Mode to display the Service Mode screen ...

Page 104: ...to F key or keypad A Cursor is movable if or is pushed 5 Next select the data and enter a value using binary numbers with keypad 6 When the address and the value are correct press the Apply key 7 After the settings have been completed press the END key Note See ADDRESS PARAMETER LIST for the list of address parameters See P 151 15LAF3E022DA 15LAF3E026DA Y104784 2 Service Manual ...

Page 105: ...work A Operational procedure 1 See How to enter the Service Mode to display the Service Mode screen See P 89 2 Press the FAX key 3 Press the Network key 4 Use the key provided on the left side of the screen to select a menu to be set 15LAF3E021DA 15LAF3E022DA 15LAF3E027DA Service Manual Y104784 2 ...

Page 106: ...Signal Detection Mode No of Times Time No of Times Yes Receive Signal Detect Time 0 to 15 sec in steps of 1 sec 6 sec BUSY TONE Detection ON OFF ON Yes No of Times of Busy Tone Detection 0 to 15 Zero time equals to no detection The default setting is different depending on the country Yes Network Setting 2 1300 Hz Detection ON OFF OFF Dial Tone Detection ON OFF OFF DC LOOP Check ON OFF OFF Yes min...

Page 107: ...You can change the setting to be compliant to standards in other countries In Japan set this parameter to OFF 4 min RING OFF Time MInimum time to recognize ringer interval For country spec b Ring off time a To avoid judging a as a ring off time 5 Response Waiting Time See Communication See P 97 6 Pause Time The pause time for one pause key pause between digits a a b Service Manual Y104784 2 ...

Page 108: ...651 MF551 MF550 MF451 MF450 MF360 MF280 MF250 MF220 MF201Plus All of the scan fax documents stored in the box are erased All of the boxes produced automatically by the F code are erased Supplement For the formats of the Fax Function Parameter and the Communication Journal see Initialization See P 112 A Operational procedure 1 See How to enter the Service Mode to display the Service Mode screen See...

Page 109: ...G 4 Press START key 5 The Fax File Format is executed 7 2 7 List Output A Operational procedure 1 See How to enter the Service Mode to display the Service Mode screen See P 93 2 Press the FAX key 3 Press the List Output key 15LAF3E028DA 15LAF3E021DA 15LAF3E022DA Service Manual Y104784 2 ...

Page 110: ...nosis Code The diagnosis code is printed on the communication journal Dial Number The dial number is printed on the communication journal 3 TX Result Report Even if set to With image images are not attached at the time of the quick memory transmission and the manual transmission 15LAF3E029DB Parameter Set Value Factory shipped default setting Reference Journal Diagnosis Code Addition ON OFF OFF Ye...

Page 111: ...104 Service Manual Y104784 2 This page is intentionally left blank ...

Page 112: ...arameter The function set condition is initialized into the Factory Default condition Communication Journal Data All of the Communication Journal is erased Supplement For the formats of the Abbreviated Registration Data the Program Regis tration Data The Group Registration Data and the F code Box Data see Fax File For mat See P 109 A Operational procedure 1 See How to enter the Service Mode to dis...

Page 113: ...4 2 FK 502 Network Fax ADJUSTMENT SETTING 4 Select data you want to initialize Supplement Two or more selections are possible for data 5 Press Yes 6 When a verification message is displayed press Yes 7 The data selected is initialized 15LAF3E030DA 15LAF3E031DA 15LAF3E032DA ...

Page 114: ... executed previously is output Protocol Trace List Error Output the facsimile procedure for the last error communication Fax Setting List Output a FAX user set value list Items vary depending on models Fax Analysis List Following list is output in the Fax Analysis List Parameter List Machine Management List Protocol Trace List Error Fax Setting List Communication Management List Service Parameter ...

Page 115: ... or 2 key 4 Press the key of list you want to output and select 1 Sided or 2 Sided 5 In case of B W MFP select paper tray in the Paper Tray 6 Press the START button then the selected list is printed 7 Press the END key to return Service Mode screen 15LAF3E033DA 15LAF3E034DA Service Manual Y104784 2 ...

Page 116: ...Field Service Ver 7 0 Jan 2009 7 SERVICE MODE 109 FK 502 Network Fax ADJUSTMENT SETTING Parameter list sample Y104784 2 Service Manual ...

Page 117: ...7 SERVICE MODE Field Service Ver 7 0 Jan 2009 110 FK 502 Network Fax ADJUSTMENT SETTING Service Manual Y104784 2 ...

Page 118: ...Field Service Ver 7 0 Jan 2009 7 SERVICE MODE 111 FK 502 Network Fax ADJUSTMENT SETTING Y104784 2 Service Manual ...

Page 119: ...7 SERVICE MODE Field Service Ver 7 0 Jan 2009 112 FK 502 Network Fax ADJUSTMENT SETTING Service Manual Y104784 2 ...

Page 120: ...Field Service Ver 7 0 Jan 2009 7 SERVICE MODE 113 FK 502 Network Fax ADJUSTMENT SETTING Y104784 2 Service Manual ...

Page 121: ...7 SERVICE MODE Field Service Ver 7 0 Jan 2009 114 FK 502 Network Fax ADJUSTMENT SETTING Service parameter list sample Service Manual Y104784 2 ...

Page 122: ...Field Service Ver 7 0 Jan 2009 7 SERVICE MODE 115 FK 502 Network Fax ADJUSTMENT SETTING Y104784 2 Service Manual ...

Page 123: ...7 SERVICE MODE Field Service Ver 7 0 Jan 2009 116 FK 502 Network Fax ADJUSTMENT SETTING Protocol trace list current sample Service Manual Y104784 2 ...

Page 124: ...Field Service Ver 7 0 Jan 2009 7 SERVICE MODE 117 FK 502 Network Fax ADJUSTMENT SETTING Protocol trace list error sample Y104784 2 Service Manual ...

Page 125: ...7 SERVICE MODE Field Service Ver 7 0 Jan 2009 118 FK 502 Network Fax ADJUSTMENT SETTING Fax setting list sample Service Manual Y104784 2 ...

Page 126: ...Field Service Ver 7 0 Jan 2009 7 SERVICE MODE 119 FK 502 Network Fax ADJUSTMENT SETTING Y104784 2 Service Manual ...

Page 127: ...7 SERVICE MODE Field Service Ver 7 0 Jan 2009 120 FK 502 Network Fax ADJUSTMENT SETTING Service Manual Y104784 2 ...

Page 128: ...Field Service Ver 7 0 Jan 2009 7 SERVICE MODE 121 FK 502 Network Fax ADJUSTMENT SETTING Y104784 2 Service Manual ...

Page 129: ...7 SERVICE MODE Field Service Ver 7 0 Jan 2009 122 FK 502 Network Fax ADJUSTMENT SETTING Service Manual Y104784 2 ...

Page 130: ...e checked 1 See How to enter the Service Mode to display the Service Mode screen See P 89 2 Press the Counter key 3 In the case of Color MFP press Counter of Each Mode 4 In the case of Color MFP press 3 key 5 Check the Counter of Fax mode In the case of MF651 MF551 MF550 MF451 MF450 MF350 MF250 MF201Plus MF360 MF280 MF220 In the case of MF45 MF35 MF30 MF25Plus MF25 A00JF3E531DA Y104784 2 Service M...

Page 131: ...IP network in advance The copier is required to be provided with the Fax kit However the use of the sub line is unavailable SIP Fax Not Used 1 See How to enter the Service Mode to display the Service Mode screen See P 89 2 Press System 2 key 3 Press Network Fax Settings key 15LAF3E021DA 15LAF3E035DA The copier is required to be provided with the fax memory supplied with MK 704 Applicable only for ...

Page 132: ... Service Ver 7 0 Jan 2009 7 SERVICE MODE 125 FK 502 Network Fax ADJUSTMENT SETTING 4 Set to ON an item you want to set 5 Press the END key to return Service Mode screen 15LAF3E036DA Y104784 2 Service Manual ...

Page 133: ... changed for analyzing troubles And also in order to make sure that a better understanding of this manual can be obtained the explanation of the Service Mode except the Test Mode is given in Service Mode 8 1 2 Test Mode menu tree The Test Mode include the following three menus each of which includes sub menus Supplement See SERVICE OPERATION MODE for details of menu trees See P 84 Signal sending t...

Page 134: ...Line 2 can be specified 8 2 Signal sending test Image information signals control signals and DTMF can be individually output Addi tionally signal sounds can be monitored by monitor speaker A Operational Procedure 1 Press Signal Sending Test 2 Select a test item 3 Select the parameter you would like to test by pressing or key 15LAF3E038DA Y104784 2 Service Manual ...

Page 135: ...rational procedure 1 Press Signal Receiving Test 2 Select a test item 3 Select the parameter you would like to test by pressing or key Contents of Test Parameter Factory shipped default setting V34 Main CH 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps 33600 bps V34 Control CH CTL CH INFOc INFOa ToneB ToneA CTL CH V8 CM JM CM V17t 14400 12000 9600 7200 bps 1440...

Page 136: ... title line as follows RCV Waiting signals OK NG Results of signal reception B Detailed explanation 1 Hi Z Trans 1100Hz only No 1300Hz NOTE The receiving test does not include the V 34 signal Contents of Test Parameter Factory shipped default setting V17 14400 12000 9600 7200 bps 14400 bps V29 9600 7200 bps 9600 bps V27ter 4800 2400 bps 4800 bps V21 PB 0 1 2 3 4 5 6 7 8 9 A B C D 0 Special Tone 11...

Page 137: ...tection test is selected and Start is pressed DT 0001 is shown in the title row in case of detecting the DC LOOP If not detected DT 0000 is displayed When the speaker test is selected and Start is pressed On is displayed in the parameter and the speaker is turned ON When Stop is pressed the speaker is turned OFF B Detailed explanation 1 DC LOOP Detect Three ports Input port between the Fax control...

Page 138: ... installation error Line 2 Pull out and insert the FAX board to check its installation If the trouble is not yet corrected check if the fax Sub is set to Unset on the System 2 Option board Status screen in the service mode If it is set to Unset set to Set B1 10 FAX driver error Instance generation error or observer registration error Turn OFF ON the main power switch B1 11 FAX driver error Configu...

Page 139: ...ue to non response from communi cation control during suspension process B1 28 JC Timeout error due to non response from LINE con trol during suspension process B1 29 JC Timeout Error due to non response from file system file driver during suspen sion process B1 30 Driver error Fax board side Driver soft error B1 31 Driver error Fax board side Reception frame length error from main B1 32 Driver er...

Page 140: ...or B1 61 1 destination control Timeout error B1 62 1 destination control Interface error B1 63 1 destination control Message que control error B1 64 1 destination control Semaphore acquisition release error B1 65 1 destination control Observer registration error B1 66 1 destination control Reception resource check error B1 67 1 destination control Deployment error of send ing image information B1 ...

Page 141: ...ition error B1 82 Page control Sending block image error Req restore B1 83 Page control Receiving block image error Req store B1 84 Page control Storage error of receiving image information B1 85 Page control Receiving data size logic error Receiving data are not multiples of dotline B1 86 Page control ImageBuf acquisition alloc error B1 87 Page control Error return from compressor B1 88 Page cont...

Page 142: ...etc T03 Sending Unexpected command reception in DIS waiting T04 Not used T05 Sending FIF not matching with the remote station remote station without the function T06 Sending DCN reception in CFR FTT waiting T07 Not used T08 Sending Training failure at 2400bps The line may be in trouble Check the line noise T09 Sending No response to DCS The line may be disabled because the user on the remote stati...

Page 143: ...hen SEP is received T39 Not used T40 Calling Software error at calling T41 Not used T42 Sending RTN PIN reception T43 Sending Three continuous CRP signal reception T44 Sending Time error between frames at transmission T45 Not used T46 Not used T47 Not used T48 Check Destination Line disconnected due to no match as a result of CSI check Telephone number may not be set on the remote station Check th...

Page 144: ...t T63 Not used T64 Not used T65 Not used T66 Not used T67 Not used T68 Not used T69 Not used T70 Not used T71 Not used T72 Not used T73 Transmission Modem response waiting T 0 60 seconds T74 V34 No changes in the V34 modem sta tus T75 V34 V34 signal sending error T76 V34 CS2 is not turned to ON T77 Not used T78 Transmission Codec control soft ware error T79 Transmission Job control soft error at t...

Page 145: ...econds T1 over The dialed telephone number may be incorrect R01 Reception T1 timeout after EOM sending R02 Reception DCN reception in DCS waiting The line may be disabled because the user on the remote station dis connected it R03 Reception Unexpected command reception in DCS waiting R04 Reception FIF error of DCS R05 Not used R06 Not used R07 Reception Image information does not come in image inf...

Page 146: ...reception RR RNR repeats for 2 minutes R25 ECM reception Command was not received while waiting for responses to RNR R26 ECM reception Unexpected command was received while waiting for responses to RNR R27 ECM reception DCN reception while waiting for responses to RNR R28 ECM Reception The counter is abnormal of the post messages received PC BC R29 ECM reception Timeout 35 seconds between frames o...

Page 147: ... R60 Reception Reception image error RTN PIN sending The line may be in trouble Check the line noise R61 Not used R62 Not used R63 Reception Three continuous CRP signal reception R64 Not used R65 Not used R66 SEP polling SEP polling transmission request was received without SEP polling transmission ability R67 SUB reception SUB was directed without SUB reception ability R68 Not used R69 ECM recept...

Page 148: ...9 Not used R90 Not used R91 Not used R92 Turnaround When the turnaround function is not provided the line is discon nected if a turnaround order DTC is received R93 F code reception Unsatisfactory conditions for confi dential Rx request Check the Confidential password R94 F code reception Unsatisfactory conditions for relay request Check the Relay password R95 F code reception Unsatisfactory condi...

Page 149: ... resending Forward ing trans mission Polled transmis sion Receiv ing Recovery transmis sion Called turn around Polling Rx 3 Applied function specifica tion Mixed size transmis sion All pages cover Frame erasure transmis sion Book mode transmis sion 2in1trans mission Original size appoint ing Tx Upside down Special scanning non stan dard Z fold Long Line used line 1 2 4 One time communi cation para...

Page 150: ...96 V 17 72 V 33 144 V 33 120 V 33 96 V 33 72 15 Speed specifica tion 2 V 34 192 V 34 168 V 34 144 V 34 120 V 34 96 V 34 72 V 34 48 V 34 24 16 Speed specifica tion 3 not used not used V 34 336 V 34 312 V 34 288 V 34 264 V 34 240 V 34 216 17 MSLT specifica tion not used not used not used not used not used MSLT of resolution shown as vertical RES 18 Commu nication parameter specifica tion ECM frame s...

Page 151: ... error Connection declined by the other party machine No Reception is declined Check the condition of the other party machine N12 Connection error Disconnection of the line Yes Check to see if there occurs any abnormal condition with the network such as the dis connection of a cable N13 Connection error No response received from the network No Check the condition of the other party machine Check t...

Page 152: ...gain N25 Memory over flow Memory overflow No The memory is full Check to see if there is any other job being handled With the number of transmission sheets reduced or the resolution for read reduced send it again N35 Forward TX A request for trans mission has been received with the Net FAX with the Func tion Settings OFF A request for trans fer of the IP address FAX while the IP Address FAX functi...

Page 153: ...ter the number of text sheets being reduced N53 Decode File error Ask the sender to send it again in a correct file for mat as shown below Internet Fax TIFF IP Address Fax PDF or TIFF N54 Decode Decode error The data has been received in an incorrect format Ask the sender to send it again in a correct format Code Classification Details of the error Corrective Action Service Manual Y104784 2 ...

Page 154: ...hibited 1 Enabled Resend from the first page at the time of error page redial 0 Retransmitted from error page 1 Retransmitted from initial page Call acceptance operation with toner empty 0 Refused 1 Permitted 0x00 0x00 0x00 X0 03 Utility Mode 3 5 Utility Mode Special Setting 2 6 7 0b0004 FAX communication HP Quick memory transmission 0 OFF 1 ON File deleted after polled transmis sion 0 Yes 1 No Re...

Page 155: ... 011 Tray 4 100 LCT 101 Auto LG is used LT is used 0xd4 0xf4 0xd4 X0 07 Utility Mode 0 1 0b0008 Setting of recording paper for reception Selection with out A5R 0 A4 B5 1 B5 A4 Only when all of the following con ditions are met A Destination is Japan or Europe B Fax reception print is set as fol lows Split print ON or Split print OFF and Paper tray paper size is auto C Letter Led ger over A4 A3 OFF...

Page 156: ...ange 0 15 0x01 0x01 0x01 X0 2B Utility Mode 0 0b002c Setting for 2 lines Line 2 transmission setting 00 Transmission Reception 01 Reception only 10 Transmission only Default Ext Out setting for PC FAX transmission 0 Out 1 Extension Default Ext Out setting for For ward TX 0 Out 1 Extension Default Ext Out setting 0 Out 1 Extension Setting using Line 1 0 Out 1 Extension Setting using multiple lines ...

Page 157: ...4 bit3 bit2 bit1 bit0 Japan North America Europe Command Parameter 0e0000 Error line processing judgment RTP transmis sion Error line recircu lation Addition of error sign Judgment of No of sequential error lines Error line rate judgment Judgment of No of error lines 0x01 0x01 0x01 X1 00 0e0001 No of error lines very good No of very good judgment lines HEX No of error linesVeryGoodErrorNum MCF is ...

Page 158: ...TSI CSI CIG parameter TSI transmission 0 No 1 Always CSI Transmis sion 0 No 1 Always CIG Transmis sion 0 No 1 Always Character ID is put on CSI 0xe0 0xe0 0xe0 X1 0C Utility Mode Special Setting 6 0e000d G3ModeError Ph C8 min limit timer at NonECM 0 No 1 Yes Selection of at dial top 0 OFF 1 ON RTN reception 0 step down 1 Line discon nect Remote recep tion ID received 1 No limit DIS retransmis sion ...

Page 159: ...x00 0x00 0x00 X1 1D Utility Mode 0e001e 0e0031 Machine password 20 ASCII 20 When ID is less than 20 digits justify to the left and insert space at the top No NULL terminators All 0x20 All 0x20 All 0x20 X1 1E 31 0e0032 0e0045 CSRC password 20 ASCII 20 When ID is less than 20 digits justify to the left and insert space at the top No NULL terminators All 0x20 All 0x20 All 0x20 X1 32 45 Utility Mode S...

Page 160: ...eout Waiting event from modem Response waiting timeout time x10sec HEX 0 counted as 90 sec 0x00 0x00 0x00 X1 50 0e0051 Continuous CRP reception frequency resulting in an error Sequential CRP reception frequency resulting in error x1 time HEX 0 counted as 3 times 0x00 0x00 0x00 X1 51 0e0052 1300Hz line seizure parameter detection time 1300Hz tone detection time for no ringing reception x100ms HEX 0...

Page 161: ...it3 bit2 bit1 bit0 Japan North America Europe Command Parameter Setting Address Item Contents Default CSRC bit7 bit6 bit5 bit4 bit3 bit2 bit1 bit0 Japan North America Europe Command Parameter Utility Mode Special Setting 0e0090 Transmission ATT Tone signal FSK transmission ATT HEX every 1 dBm 0 to 15dBm High speed signal transmission ATT HEX every 1 dBm 0 to 15dBm 0xAA 0xAA 0x88 XB 00 Utility Mode...

Page 162: ...009c CD ON integration time CD ON integration time Unit 100 ms HEX 0x06 0x06 0x06 XB 0C Utility Mode Special Setting 0 3 7 0e009d Symbol rate maximum allowable value V34 controlled ch data rate 0 1200 1 2400 Max allowable symbol speed 0000 2400 0001 Reserved 0010 2800 0011 3000 0100 3200 0101 3429 0x05 0x05 0x05 XB 0D Utility Mode Special Setting 0e009e Symbol rate selection criteria Attenuation d...

Page 163: ...a Inhibit of JBIG off Rx Function ON OFF JBIG off function at A3 high defini tion reception DIS re transmis sion 0 OFF 1 ON JBIG off function after JBIG recep tion error 0 Enable 1 Disable 0x00 0x00 0x00 XB 1A 0e00ab JBIG off Rx JBIG off time after error Timer value after JBIG reception error to reset JBIG off reception min HEX 10 min if 0 0x0a 0x0a 0x0a XB 1B 0e00ac PBX dial tone detection freque...

Page 164: ...taneous shutdown detection time unit 20 ms HEX or tone detection frequency times HEX 0x00 0x00 0x00 XB 2C 0e00bd 1st dial tone frequency synchronization parameter HEX 0x03 0x03 0x03 XB 2D 0e00be 2nd dial tone detection frequency upper limits 2nd dial tone detection frequency upper limit unit 10 Hz HEX 0x31 0x00 0x00 XB 2E 0e00bf 2nd dial tone detection frequency lower limits 2nd dial tone detectio...

Page 165: ...0 ms HEX 0x14 0x00 0x00 XB 3F 0e00d0 Busy tone 0x00 0x00 0x00 XB 40 0e00d1 No of busy tone detection No of tone detection Times HEX 0x00 0x00 0x00 XB 41 0e00d2 Busy tone frequency synchronization parameter HEX 0x03 0x03 0x03 XB 42 0e00d3 Ringer detection frequency upper limits Ringer detection frequency upper limit unit 1 Hz HEX 0x46 0x46 0x46 XB 43 0e00d4 Ringer detection frequency lower limits R...

Page 166: ...al transmission level PB signal transmission level unit 1 dBm HEX 0x0a 0x0a 0x06 XB 55 Utility Mode Special Setting 0e00e6 PB signal level difference HL PB level difference HL unit 0 5 dBm HEX 0x04 0x04 0x04 XB 56 0e00e7 DcLoop integration time when CML is set to OFF DCLOOP integration time at CML relay OFF unit 5 ms HEX 0x50 0x50 0x50 XB 57 0e00e8 DcLoop integration time when CML is set to ON DCL...

Page 167: ...XB 64 Utility Mode 4 0e00f5 Answering machine function Answering machine CNG detection time unit 10sec HEX 1 7 Answer mode 0 OFF 1 ON Answering machine DCLOOP detection time unit 5sec HEX 1 15 0x64 0x64 0x64 XB 65 Utility Mode 0e00f6 0e00f7 Remote reception password ASCII 2 0x2a 0x20 0x2a 0x20 0x2a 0x20 XB 66 67 0e00f8 RBT transmission time RingBackTone signal transmission time unit 1000 ms HEX 0x...

Page 168: ...o of caller name display number display display of sub scribers for trace back system 0 Not inhibit 1 Inhibit Closed area communication 0 Not inhibit 1 Inhibit Remote RX 0 Not inhibit 1 Inhibit DialIn 0 Not inhibit 1 Inhibit 0x3f 0x3f 0x3f XB 88 Utility Mode 0e0119 PBX outside line access code 1 BCD 1st digit 2nd digit 0xff 0xff 0xff XB 89 Utility Mode 0e011a PBX outside line access code 2 BCD 3rd...

Page 169: ...de Special Setting 6 7 0e01a7 Operated in international mode DIS waiting fre quency 0 Always once 1 Twice in over seas communi cation Overseas com munication 0 No 1 Yes N A 0x40 0x40 0x40 XC 07 Utility Mode Special Setting 0 1 3 4 0e01a8 Starting speed in international mode V29 modem N A 9600 V 29bps 7200 V 29bps N A 4800 V27bps 2400 V27bps 0x02 0x02 0x02 XC 08 Utility Mode Special Setting 4 7 0e0...

Page 170: ...e No of successful con secutive V17 reception times ID specified 0 Enabled 1 Disabled V34 OFF reset mode time ID cannot be speci fied 0 Enabled 1 Disabled 0x00 0x02 0x02 XC 14 0e01b5 JBIG parameter Use of following FP JBIG option LO size at reduc tion 0 No 1 Yes JBIG optional L0 capacity 0 No 1 Yes 0x01 0x01 0x01 XC 15 0e01b6 JBIG L0 size JBIG optional LO size used for reduction hex setting rangeF...

Page 171: ...l tone OFF time max value unit 20 ms HEX 0x00 0x00 0x00 XC 29 0e01ca 1st dial tone OFF time min value 1st dial tone OFF time min value unit 20 ms HEX 0x00 0x00 0x00 XC 2A 0e01cb 1st dial tone waiting time 1st dial tone waiting time or pre pause time unit 1 sec HEX 0x03 0x03 0x04 XC 2B 0e01cc 1st dial tone instantaneous break detection time Instantaneous break detection time unit 20 ms HEX or tone ...

Page 172: ...time max value unit 20 ms HEX 0x1e 0x00 0x00 XC 3C 0e01dd Busy tone ON time min value Busy tone ON time min value unit 20 ms HEX 0x14 0x00 0x00 XC 3D 0e01de Busy tone OFF time max value Busy tone OFF time max value unit 20 ms HEX 0x1e 0x00 0x00 XC 3E 0e01df Busy tone OFF time min value Busy tone OFF time min value unit 20 ms HEX 0x14 0x00 0x00 XC 3F 0e01e0 Busy tone Unused 0x00 0x00 0x00 XC 40 0e0...

Page 173: ...it pause 20 pps pulse dial inter digit pause unit 10 ms HEX 0x41 0x28 0x44 XC 52 0e01f3 Flash calling relay ON time Flash calling relay ON time unit 10 ms HEX 0x1e 0x1e 0x1e XC 53 0e01f4 Earth dial relay ON time Earth dial relay ON time unit 10 ms HEX 0x1e 0x1e 0x1e XC 54 Utility Mode Special Setting 0e01f5 PB signal transmission level PB signal transmission level unit 1 dBm HEX 0x0a 0x0a 0x06 XC ...

Page 174: ...g Special Setting 0e0203 RING detection time Ring detection time sec HEX 0x06 0x06 0x06 XC 63 Utility Mode Special Setting 0e0204 Remote station response waiting time Remote station response waiting time at calling unit sec HEX 0x37 0x37 0x37 XC 64 Utility Mode 4 0e0205 Answering machine function Answering machine CNG detection time unit 10 sec HEX 1 7 Answer mode 0 OFF 1 ON Answering machine DC L...

Page 175: ...ay name display variable 0 Enabled 1 Disabled Reserved fixed at 1 Remote station No name dis play variable 0 Enabled 1 Disabled Closed Network RX variable 0 Valid 1 Prohibited Be sure to set the same value as that for the main line Impossible of each setting Reserved Fixed at 1 Reserved Fixed at 1 0x3f 0x3f 0x3f XC 88 Utility Mode 0e0229 PBX outside line access code 1 BCD 1st digit 2nd digit 0xff ...

Page 176: ...ception speed ability 0 V 29 96 V 29 72 V 27 48 V 27 24 0x1b 0x1b 0x1b X2 07 0f0008 Reception speed ability 1 V 17 144 V 17 120 V 17 96 V 17 72 V 33 144 V 33 120 TCM 96 TCM 72 0xfc 0xfc 0xfc X2 08 0f0009 Reception speed ability 2 V 34 192 V 34 168 V 34 144 V 34 120 V 34 96 V 34 72 V 34 48 V 34 24 0xff 0xff 0xff X2 09 0f000a Reception speed ability 3 V 34 336 V 34 312 V 34 288 V 34 264 V 34 240 V 3...

Page 177: ...r B4 A4 A5 0x46 0x46 0x46 X2 26 0f0027 Reception speed capacity 0 V 29 96 V 29 72 V 27 48 V 27 24 0x1b 0x1b 0x1b X2 27 0f0028 Reception speed capacity 1 V 17 144 V 17 120 V 17 96 V 17 72 V 33 144 V 33 120 TCM 96 TCM 72 0xfc 0xfc 0xfc X2 28 0f0029 Reception speed capacity 2 V 34 192 V 34 168 V 34 144 V 34 120 V 34 96 V 34 72 V 34 48 V 34 24 0xff 0xff 0xff X2 29 0f002a Reception speed capacity 3 V 3...

Page 178: ...thod instruction JPEG JBIG MMR MR MH THRU 0x1f 0x1f 0x1f X2 44 100005 Transmission document width instruction Legal Letter A3 B4 A4 A5 0x0e 0x0e 0x0e X2 45 100006 Transmission document length instruction Unlimited Legal Letter B4 A4 A5 0x46 0x46 0x46 X2 46 100007 Transmission speed instruction 0 V 29 96 V 29 72 V 27 48 V 27 24 0x1b 0x1b 0x1b X2 47 100008 Transmission speed instruction 1 V 17 144 V...

Page 179: ...dpi 600dpi 0x01 0x01 0x01 X2 61 100022 Transmission sub scanning resolution instruction 0 400dpi 300dpi 200dpi 100dpi 15 4 l mm 7 7 l mm 3 85 l mm 0x11 0x11 0x11 X2 62 100023 Transmission sub scanning resolution instruction 1 1200dpi 800dpi 600dpi 0x01 0x01 0x01 X2 63 100024 Transmission coding method instruction JPEG JBIG MMR MR MH THRU 0x1f 0x1f 0x1f X2 64 100025 Transmission document width inst...

Page 180: ...ess 0 Printing of the address allowed 1 Printing of the address not allowed RTI addition 00 OFF 01 OFF 10 INSIDE 11 OUTSIDE TTI denominator display 0 Total 1 Individual Inhibition of TTI setting menu INSIDE display 0 No 1 Yes 0x03 0x03 0x03 X2 80 Utility Mode 2 5 Utility Mode Special Setting 6 120001 Report setting 1 Addition of image 0 No 1 Yes Automatic output of reserved report 0 No 1 Yes TX re...

Page 181: ...From old one 1 From new one 0x00 0x00 0x00 X2 87 120008 Invisible mode Display of PC FAX TX PC in Note of report 0 No 1 Yes Setting of daily difference for daily mode set for automatic out put 0 Daily differ ence not limited 1 Daily differ ence limited 0 0 0 X2 88 120009 Reserved area 0x00 0x00 0x00 X2 89 Utility Mode 0 3 12000b F code report setting Relay request report output 0 No 1 Yes Relay TX...

Page 182: ...n screen selection 0000 Program 0001 Group 0010 Abbreviation 0011 Keypad Automatic screen switching at the time of reception 0 ON 1 OFF 0x09 0x09 0x09 XE 07 Utility Mode Special Setting 0 1 130008 Rotation setting HP B5R 0 No 1 Yes Letter 0 No 1 Yes A4 0 No 1 Yes 0x03 0x03 0x03 XE 08 130009 Reserved area Time until auto reset 0 OFF 1 9 min 0x00 0x00 0x00 XE 09 13000a Not used XE 0A Utility Mode Sp...

Page 183: ...pps 01 PB 10 PB 10pps 11 PB 10pps 16pps 0x00 0x22 0x11 XE 6B Utility Mode Utility Mode Special Setting 13006c Upper limit for redial frequency setting range No of times Switched according to destination of FAX 0x07 0x01 0x07 XE 6C Utility Mode 13006d Upper limit for redial interval setting range Minutes Switched according to destination of FAX 0x01 0x01 0x01 XE 6D Utility Mode 13006e Lower limit f...

Page 184: ...t level setting range dBm Switched according to destination of FAX 0x0f 0x0f 0x0f XE 76 130078 13007a Character to search default for FAX main screen bit0 Main 0 OFF 1 ON bit10 ABC 0 OFF 1 ON bit11 DEF 0 OFF 1 ON bit12 GHI 0 OFF 1 ON bit13 JKL 0 OFF 1 ON bit14 MNO 0 OFF 1 ON bit15 PQRS 0 OFF 1 ON bit16 TUV 0 OFF 1 ON bit17 WXYZ 0 OFF 1 ON bit18 etc 0 OFF 1 ON 0x01 0x01 0x01 XE 78 7A 13007d Initial...

Page 185: ...10 APPENDIX Field Service Ver 7 0 Jan 2009 178 FK 502 Network Fax APPENDIX 10 2 WIRING DIAGRAM NUC 10 2 1 North America 1 Service Manual Y104784 2 ...

Page 186: ...Field Service Ver 7 0 Jan 2009 10 APPENDIX 179 FK 502 Network Fax APPENDIX 10 2 2 North America 2 Y104784 2 Service Manual ...

Page 187: ...10 APPENDIX Field Service Ver 7 0 Jan 2009 180 FK 502 Network Fax APPENDIX 10 2 3 North America 3 Service Manual Y104784 2 ...

Page 188: ...Field Service Ver 7 0 Jan 2009 10 APPENDIX 181 FK 502 Network Fax APPENDIX 10 2 4 Others 1 Y104784 2 Service Manual ...

Page 189: ...10 APPENDIX Field Service Ver 7 0 Jan 2009 182 FK 502 Network Fax APPENDIX 10 2 5 Others 2 Service Manual Y104784 2 ...

Page 190: ...Field Service Ver 8 0 Jul 2009 10 APPENDIX 183 FK 502 Network Fax APPENDIX 10 2 6 Other 3 Y104784 2 Service Manual ...

Page 191: ...B of HDD used for memory 31GB 31 of 60GB of HDD used for memory 27GB 27 of 40GB of HDD used for memory 27GB 27 of 40GB of HDD used for memory Max no of stored papers Approx 10000 papers Approx 10000 papers Approx 9000 papers Approx 9000 papers Max original length to be read 1000mm 432mm for super high defi nition transmis sion resolution 1000mm 432mm for super high defi nition transmis sion resolu...

Page 192: ...ut the Activity Report before the HDD installation condition is changed Initialize the Activity Report after the HDD installation condition is changed Max reception length 1000mm 1000mm 1000mm 1000mm Scan Setting TX Stamp Long Original Z Folded Original Sharpness Quick Memory TX Address Book 2000 2000 2000 2000 Group 100 100 100 100 Program 400 400 400 400 Item Model MF550 MF450 MF350 MF250 MF201P...

Page 193: ...10 APPENDIX Field Service Ver 7 0 Jan 2009 186 FK 502 Network Fax APPENDIX Blank Page Service Manual Y104784 2 ...

Page 194: ...UPDATING STATUS DATE UPDATED PAGES PAGES CODE 03 2009 1ST EDITION 190 Y104783 3 09 2009 2ND EDITION 194 Y104784 2 ...

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