Olivetti d-COPIA5001MF, Operation Manual, Page: 573 / 708

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Troubleshooting > Troubleshooting
2101
Failed to send via SMB. Check the network and SMB settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number —
Failed to send via FTP. Check the network and FTP settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number —
Failed to send the e-mail.
Failed to send i-FAX. Check the network and Embedded Web Server RX .
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• POP3 server name of the POP3 user
• SMTP server name
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2102
2103
Failed to send via FTP. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly. —
Check the following of the FTP server.
• Is FTP available?
• The server is not operating properly. —
Failed to send the e-mail.
Failed to send i-FAX. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly. —
2201
2202
2203
2231
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Failed to send i-FAX. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly. —
2204
Failed to send the e-mail.
Failed to send i-FAX. Check the e-mail size limit of the SMTP
settings on the Embedded Web Server RX .
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3101
Failed to send the e-mail. Check the authentication methods of both the
sender and the recipient.
—
Failed to send via FTP. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly. —
Error
Code
Message Corrective Actions
Reference
Page