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Olivetti d-Color P20W Network User'S Manual Download Page 91

Troubleshooting> 91

Check the NetBEUI protocol is set to 

Enable

.

Check the factory setting of the workgroup name is 

PrintServer

 

and the computer name is 

ML

+ the last six characters of the MAC 

address.

Check the computer name of the NIC is different from the 
computer name on the network.

E

RROR

 

WRITING

 

TO

 P

RN

1

Check the printer is online.

If there is an error message indicating the paper has run out, add 
more paper and cancel the error.

Check whether another user is printing. Print after the other user 
has finished.

G

LOSSARY

NIC

Network Interface Card (or built in network 
interface)

NDS

Novell Directory Service

NDPS

Novell Distributed Print Services

iPrint

Internet Print

IPP

Internet Printing Protocol

Summary of Contents for d-Color P20W

Page 1: ...NETWORK USER S GUIDE Olivetti d Color P20W P26W P26...

Page 2: ...of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and h...

Page 3: ...wser 32 Microsoft Internet Explorer 32 Netscape Navigator 32 Default user name and password 33 Adjusting printer settings 33 Using TELNET 34 Telnet hierarchical structure 36 Using SNMP 44 Management u...

Page 4: ...D configuration 72 Sun Solaris 2 x configuration 74 HP UX 10 x configuration 76 AIX 4 1 5 configuration 78 Logical directories 81 Apple Macintosh 84 Overview 84 Supported versions 84 Printing the conf...

Page 5: ...he Chooser and the Setup Utility 90 NetBEUI 90 Error writing to Prn1 91 Glossary 91 Appendix E Mail Alert Function 92 NOTES CAUTIONS AND WARNINGS NOTE A note appears in this manual like this A note pr...

Page 6: ...ts is provided via an interface panel at the rear of the printer This network interface supports IEEE802 2 IEEE802 3 Ethernet II and SNAP and can detect those frame types automatically Also the interf...

Page 7: ...TX 10BASE T Network Protocols TCP IP Network layer ARP RARP IP ICMP Session layer TCP UDP Application layer LPR FTP TELNET HTTP IPP BOOTP DHCP SNMP DNS SMTP POP3 SLP Rendezvous IPX SPX NetWare Remote...

Page 8: ...g Enable disable TCP IP NetWare EtherTalk NetBEUI protocols Set IP address Subnet Mask and Gateway for TCP IP manually or by using DHCP Set NetWare Mode and create Queue Print Server Printer objects Z...

Page 9: ...ndows XP running TCP IP or IPX SPX NetWare This utility can only be used on a PC that can be connected to the network with TCP IP or IPX SPX This utility must be used on a PC that is located on the sa...

Page 10: ...CD ROM 2 Select Network Card Setup Network Card Quick Setup 3 Select the appropriate language and follow the on screen instructions 4 When the settings are correct click Execute The new settings are t...

Page 11: ...printer To create a NetWare queue NetWare Client 32 or IntranetWare Client should be installed on to your system INSTALLATION 1 Insert the Network Software CD ROM into the CD ROM drive The Setup Util...

Page 12: ...k Status Printer Status Current printer status is displayed System Status Displays current configuration Configuration data can be saved as log file NetMeter Display current network status For further...

Page 13: ...the network interface Setup by HTTP Launch the default browser in your environment to access the selected printer s web page Setup by TELNET Launch TELNET application in your environment to access the...

Page 14: ...can set change the root password for AdminManager TELNET and FTP ITEM EXPLANATION Use TCP IP Protocol Set TCP IP protocol as enabled disabled Use DHCP BOOTP Check this item if IP address subnet mask...

Page 15: ...e items related to Network PnP In this dialogue box the following items can be configured Auto IP address Set to get IP address dynamically by Auto IP enabled or disabled Use Network PnP Set notifying...

Page 16: ...n this dialogue box the following items can be configured Available File Server and Selected File Server Select file servers to connect Up to eight file servers can be selected Select a server from Av...

Page 17: ...mode or Bindery mode Available print server and Selected print server Select file servers to connect Up to eight file servers can be selected Select a server from Available file server list and click...

Page 18: ...et the zone name to which the printer belongs ITEM EXPLANATION Use NetBEUI Protocol Set NetBEUI protocol to enabled disabled Computer Name Set a computer name for the printer Workgroup Set a work grou...

Page 19: ...ons TRAP Community This community name is assigned to outgoing system traps such as cold start authentication failure etc TRAP Address Set a destination IP address of a Trap packet If 0 0 0 0 is set t...

Page 20: ...yed In the dialogue box the following items can be configured Printer Trap Community Name This community name is assigned to outgoing printer status traps such as off line paper out etc TCP 1 5 Set th...

Page 21: ...en the printer is rebooted Receive Illegal Set sending a Trap packet enabled or disabled when the printer receives an illegal Trap packet On line Set sending a Trap enabled or disabled when the printe...

Page 22: ...a Trap packet enabled or disabled when the printer is rebooted Receive Illegal Set sending a Trap packet enabled or disabled when the printer receives an illegal Trap packet On line Set sending a Trap...

Page 23: ...port this function ITEM EXPLANATION Use POP3 Protocol Set retrieving E Mail via POP3 enabled or disabled POP3 Server Address Name Set IP address or host name of POP3 server POP3 Port Number Set port n...

Page 24: ...SMTP enabled or disabled Use SMTP Receive Protocol Set receiving E Mail via SMTP enabled or disabled SMTP Server Address Name Set IP address or host name of SMTP server Reply To Address Set the E Mail...

Page 25: ...condition is copied to Selected condition list Available conditions are Off line Consumable Message Toner Low Out Paper Low Out Paper Jam Cover Open Stacker Error Mass Storage Error Recoverable Error...

Page 26: ...e button the following dialogue box is displayed In the dialogue box the following items can be configured SMTP Port Number Set port number of SMTP Signature Set up to four signature lines Signatures...

Page 27: ...ge should be configured to access NetWare NDS network or bindery network You should log in to NetWare servers as a user who can create objects on the servers If you want to create a queue with the rem...

Page 28: ...R QUEUE PRINTER NDS Context should be specified PSERVER mode Current Print Server name is used Set queue name and its volume for the queue creation Current Printer name is used RPRINTER mode Select ex...

Page 29: ...ent should be loaded on to the PC on which the AdminManager runs Also the client package should be configured to access NetWare NDS network or bindery network You should login to NetWare servers as a...

Page 30: ...n AdminManager You can configure the IP address of the printer by this function 1 Select IP Address Setup from the Setup menu 2 Set Ethernet Address and IP Address and select OK The Ethernet Address M...

Page 31: ...search will not be carried out using TCP IP NetWare Tab Set network addresses that are used to search printers via NetWare protocol If there any many NetWare file servers on your network specify the...

Page 32: ...or details of how to launch and use the browser MICROSOFT INTERNET EXPLORER 1 Select Internet Options in the Tools menu 2 Click on the General tab and click Settings in Temporary Internet files 3 Sele...

Page 33: ...low the on screen instructions ADJUSTING PRINTER SETTINGS The network addresses used in this manual are shown as examples only Network addresses used in your installation must be generated from your o...

Page 34: ...arp s 192 168 20 127 00 80 87 01 00 D2 temp The Ethernet address MAC address is displayed during the self diagnostic test A temporary address does not need to be set if an IP address has already been...

Page 35: ...password User root logged in No Message Value level 1 1 Setup TCP IP 2 Setup SNMP 3 Setup NetWare 4 Setup EtherTalk 5 Setup NetBEUI 6 Setup printer trap 7 Setup SMTP E Mail 8 Setup POP E Mail 9 Mainte...

Page 36: ...s 3 Subnet Mask 4 Default Gateway 5 RARP protocol 6 DHCP BOOTP protocol 7 Auto IP Address 8 DNS server Pri 9 DNS server Sec 10 Root password 11 Auto Discovery Setup 1 Network PnP 2 Rendezvous 3 Printe...

Page 37: ...rint Server Name 4 Password 5 Job Polling Time 99 Back to prior menu 7 Setup PSERVER IPX 1 NDS Tree 2 NDS Context 3 Print Server Name 4 Password 5 Job Polling Time 6 Bindery mode 7 File Server 1 8 Fil...

Page 38: ...ocol 2 Printer Name 3 Zone name 99 Back to prior menu 5 Setup NetBEUI 1 NetBEUI Protocol 2 Computer name 3 Workgroup name 4 Comment 5 Setup WINS 1 WINS Server Pri 2 WINS Server sec 3 Scope ID 99 Back...

Page 39: ...ine Trap 6 Paper Out Trap 7 Paper Jam Trap 8 Cover Open Trap 9 Printer Error Trap 10 TCP 1 5 Trap Address 99 Back to prior menu 7 Setup IPX Trap 1 IPX Trap Enable 2 Printer Reboot Trap 3 Receive Illeg...

Page 40: ...1 12 Dest address 5 1 To Address 1 5 2 Notify Mode 3 Check time hours 4 Consumable Warning 5 Consumable Error 6 Maintenance Warning 7 Maintenance Error 8 Paper warning 9 Paper Error 10 Printing Warnin...

Page 41: ...ystem Name 6 System Location 7 IP Address 8 Ethernet Address 9 Computer Name 10 Printer URL 99 Back to prior menu 14 Comment line 16 Comment line 4 99 Back to prior menu 9 Maintenance 1 Web Service 2...

Page 42: ...ine 9 FTP LPR Banner 99 Back to prior menu 11 Display status 1 prn1 2 Network 3 Version 99 Back to prior menu 12 IP Filtering Setup 1 IP Filtering 2 IP Address range 1 11 IP Address range 10 1 Start A...

Page 43: ...xit Setup to save your change To exit without saving your modification select Quit 7 Turn the printer off and on again The network card continues to use pre transmission settings until the printer is...

Page 44: ...the Private MIB needs to be added to that management station Please refer to the SNMP manager documentation for information on how to do this The Private MIB file can be found in the MIB folder on th...

Page 45: ...be installed on the PC on which it runs The supplied installer will install this if necessary PrintSuperVision s main functions are Maintaining the list of printing devices and organising them in logi...

Page 46: ...lowing Windows systems OPERATING SYSTEM SERVICE PACK IIS1 MDAC AND NET FRAMEWORK Windows 2003 Server 1 Web Edition 2 Standard Edition 3 Enterprise Edition 4 Datacenter Edition IIS 6 0 included in the...

Page 47: ...IIS before installing Net framework MDAC and Net Framework available for download from Microsoft MDAC 2 7 and Net Framework Version 1 0 3705 included as part of PSV install Windows 2000 Professional 2...

Page 48: ...NG PRINT SUPERVISION This section describes installing Print SuperVision from the supplied CD ROM NOTE WindowsXP 2000 requires administrator privileges 1 Insert the Network Software CD ROM into the CD...

Page 49: ...line help facility UNINSTALLATION To uninstall PrintSuperVision either select Start Programs PrintSuperVision Uninstall PrintSuperVision or from Control Panel select Add Remove Programs select PrintSu...

Page 50: ...stem consult your Windows manual NOTE Windows XP 2000 requires administrator privileges 1 Set up the printer driver by designating the output destination to Local Printer LPT1 For information on setti...

Page 51: ...you will use and click OK 15 If your printer is not discovered click Cancel and you can type the IP address directly at IP Address 16 Enter an IP address at IP Address and click OK A printer is added...

Page 52: ...etails of each configuration option within Windows The network printer supports the following protocols that can be used in conjunction with the Windows operating system TCP IP IPX Novell NetWare NetB...

Page 53: ...nd configured on your system However this step is not essential to enable network printing 4 Restart the operating system WINDOWS 2000 1 Click the Start button select Settings and then click on Networ...

Page 54: ...gured in Windows the next step is to configure the TCP IP parameters in the network printer NETWORK PRINTER IP ADDRESS CONFIGURATION Use the Standard Set up Utility to configure the IP Address Subnet...

Page 55: ...d by the DHCP server In an environment without a DHCP server please assign the IP address manually If you are assigning an IP address you need to enter An IP address Subnet mask Gateway address 8 Clic...

Page 56: ...order to use Microsoft LPR it must first be installed on your system To install this port proceed as follows 1 Select Start Settings Control Panel and Printers 2 Open the Printers folder 3 Double clic...

Page 57: ...8 Select Next and provide the following information Enter Printer name or IP address for example 192 168 1 31 If the above IP address is entered the Port Name will default to IP_192 168 1 31 9 Select...

Page 58: ...bed on page 50 Microsoft LPR To install this port proceed as follows 1 Select Start Settings Control Panel and Printers and Other Hardware 2 Select Printers and Faxes 3 Click Add Printer and then sele...

Page 59: ...rinters and Faxes 3 Click Add Printer and then select Next 4 Select Local printer attached to this computer clear the Automatically detect and install my Plug and Play printer check box and then selec...

Page 60: ...type printer URL in text box e g http 192 168 1 31 ipp ip 7 Select Next 8 Install printer driver NOVELL NETWARE IPX IPX is used with Novell NetWare The printer supports Novell 3 4 5 and 6 and allows...

Page 61: ...dialogue box prompts WINDOWS 2000 1 Click the Start button select Settings and then click on Network and Dial up Connections 2 Double click the Local Area Connection icon In the Local Area Connection...

Page 62: ...then Add 7 Select Have Disk and insert your Windows XP CD ROM open the Valueadd msft net netbeui folder click the Netnbf inf file and then click Open Now the printer has been configured and NetBEUI ha...

Page 63: ...ary requests from other workgroups The Master Browser function operates only if the Workgroup name is PrintServer The Master Browser function can only manage this network card If the PrintServer name...

Page 64: ...edly polled to determine whether a print job exists The NetWare print server or workstation where Pserver runs is emulated This enables high speed printing without applying a load to the network Print...

Page 65: ...for NetWare SETUP UTILITIES Use NWAdmin32 or the Pconsole utility to create and setup NetWare printer objects Please refer to Novell documentation for instructions on how to achieve this Use the Netwo...

Page 66: ...from the Oki Network CD under Software Utilities Please follow on screen instructions You will require a drive mapping to the NetWare server that you are installing to During installation all files ar...

Page 67: ...NetWare IPX and select Next to continue TCP IP configuration illustrated You will then be requested to enter either the TCP IP or IPX address depending on the type of interface selected in the previou...

Page 68: ...lows users to install manage and print to printers through Web browsers regardless of where the printer is physically located or whether they know the printer s network address iPrint runs on top of N...

Page 69: ...ur own network Log in as root to change the configuration of the printer If an incorrect IP address Subnet Mask or Gateway is entered the network may go down or other damage may occur Check the addres...

Page 70: ...to set a temporary IP address If you still have the problem after resetting the network interface card consult the network manager 4 Login to the network interface card using TELNET Example Logging in...

Page 71: ...7 3 Subnet Mask 255 255 255 0 4 Gateway address 192 168 20 1 5 RARP protocol DISABLE 6 DHCP BOOTP protocol DISABLE 7 Auto IP Address DISABLE 8 DNS Server Pri 0 0 0 0 9 DNS Server Sec 0 0 0 0 10 root p...

Page 72: ...file Example for IP address 192 168 20 127 and host name c7350 192 168 20 127 c7350 3 Use the ping command to confirm connection with the network card Example for host name c7350 ping c7350 If there i...

Page 73: ...the same as the name added to the etc hosts file rp The name of the printer on the remote printer It should be lp sd The spool directory Give the absolute path lf The error log file Give the absolute...

Page 74: ...aris 8 and a C7350 printer as examples The absolute path and method of configuring commands may differ in other versions of the OS Refer to the workstation manual for more details 1 Confirm that the I...

Page 75: ...sbin lpshut b Create the printer queue usr sbin lpadmin p c7350_lp v dev null m netstandard o dest c7350 lp o protocol bsd c Set the queue to accept PostScript print jobs usr sbin lpadmin p c7300v2_l...

Page 76: ...ard and the host name in the etc hosts file Example for IP Address 192 168 20 127 and host name c7350 192 168 20 127 c7350 4 Use the ping command to confirm connection with the network card Example fo...

Page 77: ...o host c7350 a Register the remote printer usr sbin lpadmin pc7350_lp v dev null mrmodel ormc7350 orplp ocmrcmodel osmrsmodel ob3 b Activate the print queue usr sbin accept c7350_lp c Enable the print...

Page 78: ...card Example for host name c7300v2 ping c7350 If there is no reply there is a problem with the configuration of the IP address the IP address has already been set manually or dynamically or with the...

Page 79: ...xample Use port lp with print queue c7350_lp and print server c7350 LPD Printing Line Printer Daemon LPD is the most common protocol for printing with TCP IP to a network printer Refer to the workstat...

Page 80: ...123 on the c7350_lp lprm Pc7350_lp 123 Verify the printer status using the lpq command The result of lpq may not be displayed correctly depending on UNIX operating system specification While the short...

Page 81: ...s manual for details of the ftp command The following explanation uses print file test prn with printer name c7350_lp as an example LOGICAL DIRECTORIES The printer s network interface includes three l...

Page 82: ...User Logged in ftp The network card logical directory structure is hierarchical Move to the logical directory it is not possible to output print data to the root directory 2 Move to the preferable log...

Page 83: ...t prn ftp put users test test prn lp 5 Logout from the network card using the quit command ftp quit Three states can be verified using the quote command stat the IP address login user name and transfe...

Page 84: ...IONS All Macintosh operating systems from OS 8 1 are supported PRINTING THE CONFIGURATION PAGE The printer s configuration page reports information that is required for Macintosh configuration To prin...

Page 85: ...er 3 Zone Name If your network uses Zones please enter the Zone Name here otherwise leave as is APPLETALK CONFIGURATION To enable network printing from the Macintosh you must configure AppleTalk to co...

Page 86: ...etwork uses AppleTalk Zones enter the appropriate zone information and click Apply Now In Mac OS X use the Print Centre to select network printers not the Chooser Before you can use a printer it must...

Page 87: ...face to re initialize it TCP IP COMPUTER CANNOT FIND THE NETWORK INTERFACE CARD Turn the printer off for 15 seconds and then on again Confirm the network interface is enabled on the printer Check ther...

Page 88: ...me If printing with FTP the user name printed is the user name entered during FTP login and the file name printed is the transmitted file name If the print directory name is indicated in the put comma...

Page 89: ...there are multiple network interface cards configure the NetWare port names to be different PRINT SERVER MODE Check the file server name set in the NIC and on the file server are the same Check the pr...

Page 90: ...one name in the utility related to the NIC is the same as the zone name set in NIC Check AppleTalk which is displayed at the right bottom of the Chooser is set to Enable In some OS versions Network is...

Page 91: ...m the computer name on the network ERROR WRITING TO PRN1 Check the printer is online If there is an error message indicating the paper has run out add more paper and cancel the error Check whether ano...

Page 92: ...number of SMTP 5 E mail Address Set the E Mail address used for From field in the mail header 6 Reply To Address Set the E Mail address used for Reply To field in the mail header 7 Destination Address...

Page 93: ...ed When enabled delay time 0 48 hours can be set If the cause is cleared during the delay time the E Mail alert is not sent 5 Consumable Error 6 Maintenance Warning 7 Maintenance Error 8 Paper Warning...

Page 94: ...6 System Location Set whether these items are included in the E Mail body 7 IP Address 8 Ethernet Address 9 Computer Name 10 Printer URL 99 Back to Prior Menu 13 Comment Line 1 16 Comment Line 4 Set u...

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