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Olivetti d-Color P116 Service Manual Download Page 148

Display

Cause

Details of error

Method

Service call

174: Error

Service call

175: Error

Service call

176: Error

177: Error

Power off/on

190: Error

Service call

200: Error

~

202: Error

Power off/on

209:

Down Load

Error

Power off/on

203: Error

204: Error

207: Error

208: Error

213: Error

214: Error

Service call

230: Error

The short circuit

of the backup

roller

Thermistor is

detected. (For

the high

temperature)

The open circuit

of the backup

roller

Thermistor is

detected. (For

the low

temperature)

Temperature

abnormality (high

or low) of the

backup roller

thermistor was

detected

System memory

overflow

PU Firmware

Download Error

Custom Media

Type table

download failure

CU program

trouble (203~214

are not

generated in

usual operation)

RFID Reader not

Installed

Does the error recur?

Does the error recur?

Does it become an error again?

Does the error recur?

Error occurs when the PU firmware

is rewritten

Failed in downloarding

Custom Media Type Table

Incorrect processing is performed by

the CU program.

Does the error recur?

RFID Reader Device error

Does the error recur?

Check the cable connection between

the ZAK board and TB3 board and

turn on the power again.

Replace the fuser unit.

Replace the TB3 board.

Check the cable connection between

the ZAK board and TB3 board and

turn on the power again.

Replace the fuser unit.

Replace the TB3 board.

See Note.

Check the cable connection between

the ZAK board and TB3 board and

turn on the power again.

Replace the fuser unit.

Replace the TB3 board.

Turn on the power supply again.

Install an additional RAM DIMM.

After the power supply is turned on

again, try to download again.

(Because this processing is not

performed during usual operation, it

does not occur.)

After the power supply is turned on

again, try to download again.

(Because this processing is not

performed during usual operation, it

does not occur.)

Turn on the power supply again.

Replace TB3 board.

Check the connection of the LUM

board (RFID reader/writer board).

Replace the LUM board (RFID

reader/writer board).

Replace the TB3 board.

Yes

Yes

Yes

Yes

Yes

Yes

Table 7-1-2 service call error list (5/6)

148

d-Color P116 Service Manual

Y110260-4

Summary of Contents for d-Color P116

Page 1: ...COLOUR PRINTER d C o l o r P 1 1 6 SERVICE MANUAL Y110260 4...

Page 2: ...PUBLICATION ISSUED BY Olivetti S p A 77 via Jervis 10015 Ivrea TO Italy Copyright 2009 Olivetti All rights reserved...

Page 3: ...no warranty of any kind expressed or implied as to the accuracy of the information contained herein Oki Data assumes no responsibility to the damages caused or claimed to have been caused by the user...

Page 4: ...Precautions and Prohibition 30 3 2 Printer Unpacking Procedure 32 3 3 Printer Installation Instructions 33 3 4 Packed Units and Attachments 34 3 5 Assembly Procedure 35 3 5 1 Printer Main Body 35 3 5...

Page 5: ...ethod for self diagnostic mode Level 1 99 5 3 2 2 Deactivation of self diagnostic mode 99 5 3 3 Switch scan test 99 5 3 4 Motor clutch test 102 5 3 5 Test print 104 5 3 6 Color registration adjustment...

Page 6: ...n Error Error 127 177 7 4 2 11 Print Speed is Slow Low Performance 178 7 4 2 12 LED head is not recognized Error 131 132 133 134 178 7 4 2 13 Toner cartridge is not recognized Error 540 541 542 543 17...

Page 7: ...USE LED FUSE LED FUSE 2 2 2 2 Toner Sensor PCB ID Fuse Cut terminal C Toner Sensor M Toner Sensor Y Toner Sensor K Toner Sensor RFID PCB 2 2 2 2 K Tag Y Tag M Tag C Tag K ANT Y ANT C ANT M ANT Operati...

Page 8: ...s are composed of the following parts Electronic photography process part Paper path Control part CU part PU part Operation panel Power supply parts high voltage part low voltage part Figure 1 2 shows...

Page 9: ...duct can be installed with the following option 1 Additional memory board 256 512MB 200pin DDR RAM DIMM Installation of the additional memory board is recommended for banner sheet printing Y110260 4 d...

Page 10: ...ation At stand by In storage At transport 372mm 478mm 290mm about 21kg A4 20ppm 16ppm 10sec 12sec 80sec Unavailable 600dpi 600 1200dpi True 600 1200dpi True 600 600dpi 4 steps 600 600dpi toner saving...

Page 11: ...t 1 700pages black AOS about 1 200pages color ODA OEL about 1 700pages color OEL about 1 500pages black AOS about 1 000pages black AOS about 1 500pages color OEL about 1 000pages color OEL about 700pa...

Page 12: ...font Japanese PS font Japan USB IF logo Windows logo Operation by UPS Hi Speed USB 64 120gsm 64 203gsm 64 105gsm 16 characters in 2 line Roman alphabet No paper size indicated 2 Green 1 dark amber 1 6...

Page 13: ...olor P116 supports Hi Speed USB 2 Transmission Mode Hi speed 480Mbps 0 05 max 3 Power Control Self power device 1 5 1 2 USB Interface Connector and Cable 1 Connector Printer side B receptacle Upstream...

Page 14: ...rint LLTD NetBEUI NetBIOS SMB 1 5 2 2 Network Interface Connector and Cable 1 Connector 100 BASE TX 10 BASE T automatic switch no simultaneous use Pin No Signals Signal Direction Functions 1 TXD FROM...

Page 15: ...ectrified toner is adhered to the static latent image on the OPC drum by static electric ity and a visible image is formed on the OPC drum surface 4 Transcript A sheet of paper is put upon the OPC dru...

Page 16: ...arge on the radiated portion of the OPC drum surface abates by intensity of the light and a static latent image is formed on the OPC drum surface 4 Development Adherethetonertothestaticlatentimageonth...

Page 17: ...harge from the back side by the transcript roller When a high voltage is impressed on the transcript roller the electric charge generated by the transcript roller moves over to the paper surface at th...

Page 18: ...ow temp Setting of Fusing Temperature 6 Fusing The toner image transferred on the paper is impressed with heat and pressure and is fused to the paper when the paper passes through the heat roller and...

Page 19: ...erred and remaining on the OPC drum is scraped away by the drum cleaning blade and is collected in the waste toner area of the toner cartridge 8 Belt Cleaning The toner remaining on the transcript bel...

Page 20: ...feeded by the manual feeder it is transported by the resist roller U Then the paper transported is developed into a toner image not yet fused on the paper through electronic photography process in the...

Page 21: ...gure2 1 whilethesolenoidisonandtheresistmotorturnscounterclockwise asheetofpaperistransporteduntiltheIN1sensorison Whenthesolenoidison thepaper feeding roller operates 2 When the paper turns the IN1 s...

Page 22: ...ts to operate The belt unit is composed of drums of each color above and the transport rollers immediately below them with the transport belt in between When a certain voltage is impressed the transpo...

Page 23: ...p and down movements of the ID units are performed by the drive of the lift up motor 2 Figure 2 5 shows movements of each ID unit at the time of printing When the lift up motor turns clockwise the lif...

Page 24: ...er fuses the toner image on the paper with heat and pressure 2 At the same time the output roller turns and sends out the paper 6 Cover Open Operation of Color Registration Sensor and Density Sensor 1...

Page 25: ...ing this sensor Timing of automatic activation of color registration At the time of switching the power on At the time of closing the cover after opening it over 5 seconds When over 400 sheets are pri...

Page 26: ...sensor shutter by MOTOR CLUTCH TEST of the maintenance utility If a malfunction is found replace the shutter unit BELT REFLEX ERR Confirmation 4 When the above is displayed confirm the cleaning state...

Page 27: ...when the power is to be switched on When at least one of the 4 ID count values is almost new at the time when the power is to be switched on When the ID count value is over 500 after the previous work...

Page 28: ...oner paper dust etc If stained wipe the surface neatly DENS SHUTTER ERR Confirmation 3 Confirm adequacy of the opening and shutting of the sensor shutter by MOTOR CLUTCH TEST of the maintenance utilit...

Page 29: ...unter Principle After the image data is developed into 2 value data to enable printing using the printer the print dot number is counted by the LSI The amount of the toner used is counted from the abo...

Page 30: ...ed by the Manual A fire may break out Do not insert a thing in the vent hole Electric shock fire or injury may occur Do not place a cup with water on the printer Electric shock or fire may occur Do no...

Page 31: ...or TV When the printer is to be moved hold both ends of the printer This printer weighs about 21kg and should be lifted by 2 or more persons When to switch the power on or while printing do not come n...

Page 32: ...Open the upper lid Take out accessories Remove the upper buffer material Take out the equipment This printer weighs about 21kg So lift it up with 2 or more persons Personal injuries may occur 32 d Col...

Page 33: ...humidity Maximum Wet Bulb Temperature 25 C Be careful not to be bedewed When the printer is to be installed at a place where the humidity is less than 30 use a humidifier or a static electricity preve...

Page 34: ...should be lifted by 2 or more persons Personal injuries may occur Printer main body d Color P116 Image Drum Cartridges with Starter Toner Cartridges 4 sets installed in the printer Explain to custome...

Page 35: ...ssette 3 Press the open button and open the top cover Paper Cassette Open Button 4 Remove the stopper release orange color while pushing down the lever blue of the fuser unit in the direction of arrow...

Page 36: ...e it more than 5 minutes under the room light Do not move the blue lever of the cartridge at this stage Starter Toner Cartridge Image Drum Cartridge 2 Place the image drum cartridge on a flat desk rem...

Page 37: ...tion If the error message CHECK TONER CARTREGE stays permanently on the operator panel check to make sure that the levers of the toner cartridges have fully been moved in the direction of the arrow If...

Page 38: ...of paper and arrange up down left and right properly 4 Make the printable side down and set the paper Note Place the paper in front of the paper cartridge Set the paper not to exceed mark of the pape...

Page 39: ...ual Feed Opening 2 Conform the manual feeding guide to the size of the paper 3 Arrange the left and right of the paper Manual Feeding Guide Manual feeding opening Manual Feeding Guide 4 Make the print...

Page 40: ...round the quick guide case and remove the covers of the Double faced adhesive tapes 2 places Double faced adhesive tapes 2 Paste the case to the printer Note Paste the case so as not to block the vent...

Page 41: ...he place liable to be stepped on and do not put things on the electric cord Do not bundle up or tie up the electric cord Do not use the damaged electric cord Do not put many loads on one electric outl...

Page 42: ...n the OFF O position 1 Insert the electric cord in the printer 2 Insert the plug in the outlet after connecting the earth cable with the earth cable terminal of the outlet Earth Terminal Earth Cable 2...

Page 43: ...f additional memory of more than 256MB is recommended The slot for memory is one slot d Color P116 additional memory 256MB 512MB is interchangeable with the memory of other PDL C9650 C6150 C5950 C710...

Page 44: ...should be lifted by 2 or more persons Personal injuries may occur Printer main body d Color P116 Image Drum Cartridges with Starter Toner Cartridges 4 sets installed in the printer Explain to custome...

Page 45: ...rminal 1 Neutralize static electricity by letting the bag touch the metal part before taking out the memory from the bag 2 Pay attention to the direction of the memory There is a cut on the terminal p...

Page 46: ...emory cover 1 Close the memory cover Confirm that it is firmly locked Install the belt unit 1 Hold the belt unit lever blue and install the belt unit 2 Turn the lock lever blue 2 in the direction of a...

Page 47: ...5 4 Confirmation of recognition of optional items To check to see whether or not the optional items have been installed properly execute the Menu Map print by referring to 3 6 Menu Map print 1 Confir...

Page 48: ...tes normally 1 Press the MENU key several times to cause INFORMATION MENU to be displayed 2 Press the ENTER key to cause PRINT MENU MAP EXECUTE to appear 3 Press the ENTER key The Menu Map print will...

Page 49: ...ause INFORMATION MENU to be displayed 2 Press the ENTER Key to cause NETWORK EXECUTE to be displayed 3 Press the ENTER Key Or press the TEST switch which is at the side of network connector on the bac...

Page 50: ...USB cable can be connected or removed with the switch of the computer and printer on switch off the power of the printer at this step in order to ensure installation of the printer driver and USB dri...

Page 51: ...he power of the printer and computer Connect the computer and printer 1 Plug the Ethernet cable into the network interface connector of the printer 2 Plug the Ethernet cable into the hub Network Inter...

Page 52: ...4 Label paper 1 The set up of the media type at the time of shipment from the factory is Light 2 Thickness and type of paper can be set up by the printer driver When they are set up by the printer dri...

Page 53: ...lies and component units While those replacement procedures refer to the disassembling of parts follow the same procedures inversely for reassembling them The part numbers 1 2 etc employed in this man...

Page 54: ...y Place of use Remarks Service Tools 1 2 3 4 5 6 7 9 No 2 200 Philips screwdriver Magnetized No 3 100 screwdriver No 5 200 screwdriver Digital multimeter Pliers E ring pliers Handy cleaner LED Head cl...

Page 55: ...llustrated in the disassembly system diagram below 4 2 1 Left side cover 1 Open the top cover 2 Open the front cover 3 Remove a screw silver 1 four claws A and a claw B to detach the left side cover 2...

Page 56: ...the top cover 2 Open the front cover 3 Remove a screw silver 1 four claws A and a claw B to detach the right side cover 2 Figure 4 2 2 Right side cover ClawB 1 2 ClawA Top cover Front cover 56 d Color...

Page 57: ...ion 4 2 1 2 Remove the right side cover See Subsection 4 2 2 3 Remove two screws silver 1 4 As shown in the drawing put the flat blade screwdriver into a hole A to remove two claws A 5 Remove tow claw...

Page 58: ...4 2 4 Front cover 1 Remove the Shaft Cover 1 and the stay 2 and then remove the Shaft Cover 3 and the Front Cover 4 Figure 4 2 4 Front cover 1 4 3 2 58 d Color P116 Service Manual Y110260 4...

Page 59: ...6 Remove the plate shield front See Subsection 4 2 16 7 Remove a screw silver 1 8 Remove the TB3 PCB main board See Subsection 4 2 23 and then remove the head cable FFC and the RFID cable 9 Remove tw...

Page 60: ...4 2 6 Top cover 1 Remove the top cover assembly See Subsection 4 2 5 2 Remove nine screws black 1 to remove the top cover 2 Figure 4 2 6 Top cover 2 1 9 60 d Color P116 Service Manual Y110260 4...

Page 61: ...FC apply force in the direction of the arrow X as shown in Figure 2 Remove a hook A first and then a hook B to remove the LED assembly 1 3 Remove the spring 2 Figure 4 2 7 LED assembly LED assembly sp...

Page 62: ...ee Subsection 4 2 7 3 Remove two screws silver 1 and all connectors to detach the LUM board RFID reader writer 2 4 Detach six claws A and two claws B engaging with the plate inner 3 to remove RFID ass...

Page 63: ...on 4 2 2 4 Remove the plate shield front and cable See Subsection 4 2 16 5 Detach FFC which connects the control panel assembly with the control panel PCB 6 Remove four screws silver 1 to remove the c...

Page 64: ...lever lock 3 4 Remove a spring 4 5 Remove nine claws C and the cover assembly OP 5 6 Remove the cover LCD 6 and lens LED 7 7 Remove two screws 9 M2 Tool No 1 and the button Key 8 to remove the WHP bo...

Page 65: ...h the plate shield front See Subsection 4 2 16 7 Remove a connector 3 connecting to the feeder unit 2 from the TB3 board main board 8 Remove four screws silver 4 to remove the feeder unit 2 9 Remove c...

Page 66: ...Open the top cover 2 Open the manual feeder 1 3 Hold both ends of the manual feeder 1 and pull it in the direction of the arrow to remove it Figure 4 2 12 Manual feeder unit 1 about 45 66 d Color P11...

Page 67: ...Remove the right side cover See Subsection 4 2 2 3 Remove the rear cover See Subsection 4 2 3 4 Remove the supporting points of the face up tray 1 with a flat blade screwdriver Figure 4 2 13 Face up...

Page 68: ...rear cover See Subsection 4 2 3 4 Remove the top cover assembly See Subsection 4 2 5 5 Remove the color registration assembly See Subsection 4 2 17 6 Detach two latches at the lower part of the guide...

Page 69: ...2 and the guide eject upper 3 3 Detach a claw B three gear idle ejects 4 Remove the shaft assembly eject FD 5 and the shaft assembly eject FU 6 4 Remove the eject sensor 7 and the lever eject sensor 8...

Page 70: ...4 2 16 Plate shield front 1 Remove three screws silver and remove the plate shield front 2 Figure 4 2 16 Plate shield front 1 2 Claw 70 d Color P116 Service Manual Y110260 4...

Page 71: ...n remove the color registration assembly 4 3 Detach two supporting points to remove the frame shutter 5 4 Remove two screws silver 6 to remove the color registration sensor board 7 5 Remove a screw si...

Page 72: ...ve the low voltage power supply See Subsection 4 2 22 8 Remove the TB3 board main board See Subsection 4 2 23 9 Remove two screws silver 1 to remove the plate heat 2 10 Remove latches of the gear lift...

Page 73: ...Remove the cover plate 9 by sliding back the latch A 7 Remove the latch B to remove the Board PRS A and the spring contact B 7 2 8 4 3 5 6 1 7 0 C 9 A B 8 LatchB LatchA Toner sensor cable Front 3 4 5...

Page 74: ...r See Subsection 4 2 18 12 Remove two screws silver 1 to remove the part A and the side plate R assembly 2 13 Remove a screw silver 3 to remove the plate lockout ID 4 14 Remove five screws silver 5 to...

Page 75: ...Figure 4 2 20 Main motor Solenoid J P 3 4 5 A 1 5 1 9 6 2 B 5 0 F L N O M G D C I H E K 9 7 8 A A B Claw C Claw E Claw D Y110260 4 d Color P116 Service Manual 75...

Page 76: ...er 2 and a screw black 3 and then remove seven claws B to detach the high voltage board 3 4 Remove a screw silver 4 to remove belt motor 6 Figure 4 2 21 Belt motor High voltage board Cover open switch...

Page 77: ...C switch connector and the fuser interface connector can be removed 7 Remove the AC switch connector and the fuser interface connector and detach the low voltage power supply 2 8 Pull out a connector...

Page 78: ...nectors connecting to the TB3 board main board 5 Remove the rear cover See Subsection 4 2 3 6 Remove the low voltage power supply See Subsection 4 2 22 7 Remove five screws silver 1 and two screws sil...

Page 79: ...midstofadisassemblingjob However iflubricatingoilhasbeen wiped off supply the specified oil Lubricating work 1 Symbols and names of oils EM 30L MOLYKOTE EM 30L HP 300 MOLYKOTE HP 300 PM Pan Motor Oil...

Page 80: ...A Gear Planet HP Stopper HP Gear Z24 50 HP The side of groove EM 30L Class C Gear tooth surface and end surface EM 30L Class C Shaft Hopping Gear bottom surface EM 30L Class C Ratch portion Hatching p...

Page 81: ...ched areas portions shown in the figure below before assembly At both sides Fulcrum of rotation and side The application of grease protruding over on the paper carriage surface is not permitted Class...

Page 82: ...ooth surface EM 30L Class F Apply MOLYKOTE EM 30L to the gear tooth surface EM 30L Class F Apply MOLYKOTE EM 30L to the end face EM 30L Class C Apply MOLYKOTE EM 30L to the end face EM 30L Class C Gea...

Page 83: ...L to the hatched areas EM 30L Class A Class S OR Board PRS After palish the terminals to luster with BEMCOT M 3 Tetfa C 9300 is soaked cotton swab a little Class S and it coated on terminals 32 places...

Page 84: ...ist L 7 43210301 Holder Assy Regist R Holder Regist L Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Holder Regist R Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C 84 d Color P11...

Page 85: ...as HP 300 Class C Cam Release Lever Release Not allowed to stain the area with grease Apply MOLYKOTE EM 30L to the sliding portions hatching portions EM 30L Class S The application of grease protrudin...

Page 86: ...EM 30L Class C Gear Idle Exit Z19 Gear Idle Exit Z19 Gear Idle Exit Z21 Bearing Eject FD FU 2 points Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L to the hatched are...

Page 87: ...ass C Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L to the end face EM 30L Class C Apply areas to grease 4 p...

Page 88: ...ring Torsion R Apply PM with a brush to the portion of the slot of solid coiling of this torsion spring 2 places Both Sides PM Class C Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Plate A...

Page 89: ...YKOTE EM 30L to the hatched area EM 30L Class C Guide R Guide L Apply MOLYKOTE EM 30L to the hatched area EM 30L Class C Bracket CL Assy Not applying grease to a part of a metal plate Bracket CL L Y11...

Page 90: ...ve Z36 EM 30L Class C Bearing TR Belt Roller Transfer Frame Assy Belt Bearing GSB Gear Drive Z36 Apply MOLYKOTE EM 30L to all inside of Bearing TR Belt EM 30L Class A Apply MOLYKOTE EM 30L to all insi...

Page 91: ...s S Polish the two terminals clean with fine grade wipers e g BEMCOT_M 3 or equivalent then put lubricant e g TETRA_C 9300 or equivalent on them B 44017501 Borad Assy PX742 PDL Y110260 4 d Color P116...

Page 92: ...F W will be erased see section 7 4 4 Resets the EEPROM contents to the factory defaults After the settings have been changed the printer is automatically rebooted Certain special items are not initia...

Page 93: ...ATN and ENG STATUS PRINT will not be displayed at all When the menu is dismissed after changing the setting the printer is restarted Pressing the ENTER key issues a command from CU to PU making the pr...

Page 94: ...et to ENABLE on a printer for domestic market its operation is not guaranteed Activates the self diagnostic mode of the engine Function Item 1st Line Value 2nd Line DF Category Operations of the switc...

Page 95: ...ication SWITCH SCAN Heater temperature MOTOR CLUTCH TEST Environmental temperature humidity indication TEST PRINT Indication of each voltage TR CH DB SB during printing REG ADJUST TEST Toner sensor DE...

Page 96: ...age Development DB voltage Environmental level Noise detection count indication Toner K error Noise detection count indication Toner Y error Noise detection count indication Toner M error Noise detect...

Page 97: ...01 FINE ADJ Y Y L DELTA M 04 FINE ADJ Y Y R DELTA M 07 FINE ADJ Y Y R DELTA C 01 FINE ADJ Y X L DELTA C 04 FINE ADJ Y X R DELTA C 07 FINE ADJ M Y L DENS K FINE ADJ M Y L DENS Y FINE ADJ M Y R DENS M...

Page 98: ...nter Factory Shipping mode switching Check of Fuse status Engine parameter setup SWITCH SCAN MOTOR CLTCH TEST TEST PRINT REG ADJUST TEST DENS ADJ TEST CONSUMABLE STATUS PRINTER STATUS FACTORY MODE SET...

Page 99: ...nlet sensors and switches 1 Activate the self diagnostic mode Level 1 press and hold down the MENU or MENU key until SWITCH SCAN appears in the upper line of the display section and then press the ENT...

Page 100: ...or ID Up Down sensor ID motor Toner sensor K Toner sensor Y Toner sensor M Toner sensor C RFID antenna M RFID antenna C RFID antenna K RFID antenna Y Color registration sensor L Color registration sen...

Page 101: ...xit Sns OUT 2 TONER SENS Toner K Sns H Blocked Reflected L Toner Y Sns Toner M Sns Toner C Sns 3 CVO UP_LU_FU Cover Upper H Close L Open 4 REG L R_OHP_WG Aligment Left Sns AD value H Aligment Right Sn...

Page 102: ...for ten seconds See Figure 5 2 Note After the unit has been driven for ten seconds the status of Item 2 above is restored The unit is driven again when the corresponding switch is pressed again The cl...

Page 103: ...driven with all the IDs Black yellow magenta cyan removed To be driven with all the IDs Black yellow magenta cyan removed Tray 1 hopping motor only is driven To be driven with Cassette 1 removed Hopp...

Page 104: ...line Pressing the MENU key increments the set value and pressing the MENU key decrements it the set value finally displayed will be applied Pressing the BACK key defines the value and restores Item 2...

Page 105: ...shifting the digit of the set value with the MENU key or MENU key press the ONLINE key The set value will be incremented Pressing the CANCEL key decrements it COLORsetup Pressing the ENTER key after...

Page 106: ...s conducted with 100 of each color offset will take place To prevent this offset it will be necessary to make the print setup of each color as specified in 3 of Subsection 5 3 2 5 and to limit the col...

Page 107: ...er the indication YTR MTR CTR and KTR denote the transfer voltage set values of the respective colors Unit KV Pressing the MENU key switches over the indication KR BLACK transfer roller resistance val...

Page 108: ...ransfer voltage parameter VTR2 table ID No Unit HEX Pressing the MENU key switches over the indication TROFF BELT xxx TROFF Transfer OFF voltage setup table ID No Unit HEX BELT Belt temperature Unit C...

Page 109: ...ne Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status o...

Page 110: ...the MENU key or MENU key until the intended item is displayed 3 Pressing the ENTER key executes the test of the item currently displayed on the panel DENS ADJ EXECUTE is executed 1 A density correctio...

Page 111: ...play Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 2 3 Pressing the CANCEL key while the test is under way aborts the t...

Page 112: ...T TR BELT UNIT K TONER FULL Y TONER FULL M TONER FULL C TONER FULL M WASTE TNR CNT C WASTE TNR CNT K STC MODE CNT Y STC MODE CNT M STC MODE CNT C STC MODE CNT K OVER RIDE CNT Y OVER RIDE CNT M OVER RI...

Page 113: ...vel 1 mode and press and hold down the MENU key or MENU key until the following message appears 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU...

Page 114: ...e display section Pressing the MENU key increments the set value Pressing the MENU key decrements the set value 4 Pressing and holding down 3 sec the ENTER key while the value you want to set remains...

Page 115: ...Denotes the default 5 3 12 Indication of LED head serial number This self diagnosis is practiced to check whether a downloaded LED head data matches the serial number of the actual LED head 1 Activat...

Page 116: ...acity to the total capacity is displayed on the 2nd line The network is in initializing Displays that Flash memory is being formatted It is displayed it when Resident Option Flash memory not fomented...

Page 117: ...Write Error 6 CU F W Mismatch Error It is shown that PU firmware has booted in Loader mode It displays when PU firmware returns 00 00 00 as a response of Leisus command VERSIONR 01 H version of PU fir...

Page 118: ...r Waiting for data to follow A printer is printing Printing Demo Pages Printing Font Lists Printing Menu Maps Printing File Lists Printing Error Logs It is shown that a network setup is printing Colla...

Page 119: ...printing has been suspended for a while due to high temperature of the drum or the printer is in a wait state to cope with heat at the time of switching narrow paper to wide paper A printer is in pow...

Page 120: ...LED of ATTENTION in a case of LOWER TONER STOP is blinked and go back to the off line after the initializing process It is possible to operate untill TONER EMPTY by pressing ONLINE switch Moreover whe...

Page 121: ...D Disable Attention LED is switched off Y M C K Notifies the fuser unit is near its life Moreover when set as NearLifeLED Disable Attention LED is switched off Notifies the belt unit is near its life...

Page 122: ...nly in FactoryMode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Density Adjustment Shutter Error 1 Er...

Page 123: ...hipping Mode Therefore this status does not occur in a user environment Sensor calibration error This error does not occur in the user s environment because the PU firmware does not notify the CU firm...

Page 124: ...e Therefore this status does not occur in a user environment n 2 Yellow 3 Magenta 4 Cyan 5 The LED head calibration data is missing or invalid Printing can be proceeded without calibrating light radia...

Page 125: ...s that jobs have been cancelled because they are not permitted for printing Related to Job Account Stays displayed until the ON LINE key is pressed Notifies users that jobs have been cancelled because...

Page 126: ...ced PCB to take over the previous F W revision and user settings that the user had been using to that point For this a maintenance member needs to check beforehand FW of the equipment Rewrite F W Comp...

Page 127: ...CALL 105 Engine EEPROM Error is displayed on the LCD a 1 By using the PU board replacement function of the maintenance utility maintenance utility operation manual Section 2 4 1 1 1 PU board replaceme...

Page 128: ...digits production year 2 digits sequence number 6 digits and revision number 2 digits PU serial number is a 10 digit number which is basically the same as SAP serial number except that it has no the...

Page 129: ...image Pages Cyan drums Note Because of the EEPROM exchange engine control circuit board the life information of belt and ID etc has been cleared Please notice that there may appear some errors in the...

Page 130: ...mode of printer is set to Auto if the user set it to Manual mode the density in use will be changed thus the density might appear strange Note This should be done only when the printer is at idle sta...

Page 131: ...ld only be cleaned by using LED head cleaner LED head cleaner is provided with toner cartridge 6 REGULAR MAINTENANCE 6 1 Recommended substitutes It is recommended by our company that only heavy users...

Page 132: ...Personal injuries may occur OPEN button 2 Press OPEN button and open the top cover LED head 3 Please use lens cleaner or soft tissue paper to wipe the lens surfaces 4 places of LED head gently Note Do...

Page 133: ...please clean your paper feeding roller and pad 1 Draw out the paper cassette 2 Get the cloths wet and wring it out Then use the cloths or the LED lens cleaner to wipe paper feeding roller large and p...

Page 134: ...ser unit is extremely hot Do not touch it Personal injuries may occur 3 Take out the image drum cartridge 1 Take out the 4 image drum cartridges and put them on a flat surface 2 Cover the 4 image drum...

Page 135: ...ut the fuser unit 1 Pull the 2 blue lock levers of the fuser unit in the direction of arrows 2 Hold the handle of the fuser unit and take it out 5 Use LED lens cleaner soft cloths or tissue paper to w...

Page 136: ...per specifications 4 Check to see if the drum cartridges are installed properly 7 3 Precautions when taking action on abnormal images 1 Do not bring your hand or any object in contact with the surface...

Page 137: ...f no unit is specified by the driver Where the driver specifies a unit the unit is used for display Paper size displays in Custom mode width x length unit ex 210x297mm 8 5x11 0inch Paper feeding is re...

Page 138: ...error in data reading writing or abnormal FLASH 3 OVERFLOW Downloading failure due to FLASH memory full at starting or during writing in a language file 4 MEMORYFULL Memory reservation failure 5 UNSUP...

Page 139: ...tribution channel but the group of signature ID is proper OKI regional mismatch As probable missing to measure the amount of toner the printer notifies error status and stop printing Error 554 Y Error...

Page 140: ...n compensation 4 This error is displayed and it stops The toner cartridge is not installed Error 610 Y Error 611 M Error 612 C Error 613 K Four following behavior is carried out by mode of operation 1...

Page 141: ...C Error 563 K This is displayed until a user exchanges the image drum Notifies the fuser has reached its life This is the error displayed based on the counter to indicate that the fuser has reached i...

Page 142: ...rocessing the NIC download data DLCODE 1 File size error 2 Check sum error 3 Invalid printer model number 4 Invalid module I F version 5 Invalid FAT version The printer is writing the NIC download dat...

Page 143: ...completed shutdown processing A dew is formed Fatal Error is not available in national language A fatal error occurred For more information see attached service call error list Fatal Error is not avai...

Page 144: ...On printers for domestic market only Is the error message displayed again Is RAM DIMM installed properly Does it restore by exchanging RAM DIMM Is a genuine RAM DIMM in use Is the RAM DIMM installed...

Page 145: ...ecur Does the error recur Does the error recur Does the error recur Is the cable between main board ant the high voltage power supply unit correctly connected Isn t there defective contact point Repla...

Page 146: ...es LED HEAD FUSE cut Does the error recur Does it has anything trouble with the detaching attaching of ID unit Does the error recur Is the ID unit installed correctly Does the error reoacur Does it re...

Page 147: ...power supply again Replace TB3 board after check cable connection Reinstall the fuser after its connection connector is cleaned Turn on the power supply again Replace TB3 board after check the cable...

Page 148: ...formed by the CU program Does the error recur RFID Reader Device error Does the error recur Check the cable connection between the ZAK board and TB3 board and turn on the power again Replace the fuser...

Page 149: ...oes not rotate correctly Is the error message displayed when the power is turned on again The fuser unit does not rotate properly Does the error reoccur after power cycling Media is coiled to the fuse...

Page 150: ...eeding 173 5 4 Transport jam occurred immediately after fuser is in position 174 6 Paper Exit Jam Error 382 175 6 1 Paper eject jam occurred immediately after turning on the printer 175 6 2 Paper ejec...

Page 151: ...2 Toner sensor error 183 13 3 Defective mechanism error 184 14 Fuse Cut Error Error 150 155 184 14 1 Fuse cut errors 184 15 Dew Condensation Errors Error 123 185 15 1 Dew Condensation 185 16 RFID Rela...

Page 152: ...ration panel board WHP PCB Check whether incompletely connection and oblique insertion of connector exist Disconnection check by the tester Confirm the coating peeling off by visual inspection Confirm...

Page 153: ...the supplied voltage of the AC power supply Measurement of the supplied AC voltage Confirm the power supply setting of the equipment used Confirm the short plug of low voltage supply setting switch S...

Page 154: ...tate check whether crackling sound sounds By visual inspection confirm whether the gear of each consumable is set in position Check whether layout of cord around cooling fan is poor and the cable may...

Page 155: ...emove the foreign body 2 3 1 Locate the position with abnormal odor occurred 2 3 2 Check the condition of fuser Confirmation Items 2 4 Slow starting time Halogen lamp Expansion memory Confirmation Tas...

Page 156: ...1 Jam release method 2 Jam release method 2 Jam release method 1 4 Jam release method 1 Reference J5 J6 J7 J10 J12 Corresponding sensor IN2 WR IN1 IN2 WR EXIT EXIT IN1 IN1 3 Error number and jam locat...

Page 157: ...this time open and close the front cover then the error can be released If the rear end can be seen If the front end can be seen Paper eject part code 382 paper eject jam Draw the paper out slowly fro...

Page 158: ...omes cool Possible to get burned 1 Raise the fuser lock lever two blue places in the direction of the arrow 2 Hold the handle and take the fuser out put it on a flat table 3 Draw the jammed paper out...

Page 159: ...er please print the menu map section 3 6 and the white paper etc for several times because the unfixed toner may remain in the fuser Remove other jammed paper according to the following procedures whe...

Page 160: ...cate Please handle with care Never expose the image drum cartridge to direct sunlight or very bright light more than 1500 lux Do not expose it to normal room light for more than 5 minutes 4 Carefully...

Page 161: ...the direction of the arrow When the back end of paper can be seen Press the release lever in the direction of the arrow and carefully remove the jammed paper 5 Put the image drum cartridge back into p...

Page 162: ...g cable with new one Replace the front sensor board MIP PCB with a new one Replace the connecting cable with a new one 3 1 1 Check paper feeding route condition 3 1 3 Check the electrical parts condit...

Page 163: ...al of the right side in order to check whether the solenoid can be seen Check whether the parts that may disturb the operation of moving parts of the solenoid exist cable etc Check the cable connectio...

Page 164: ...nce utility check whether the sensor signal has been normally detected Check the following signals of FSNS connector of main board TB3 PCB 2pin WR sensor 3pin entry sensor 2 Operate and adjust the sen...

Page 165: ...ction check whether incompletely connection and oblique insertion of HOP connector of main board TB3 PCB or defective cable assembly exists Check whether wire gnawing occurred during assembly of equip...

Page 166: ...er the sensor signal has been normally detected Check the following signals of FSNS connector of main board TB3 PCB 4pin WR sensor Operate and adjust the sensor lever in order to check the signal leve...

Page 167: ...een 1pin FG SEVERAL M Between 2pin FG SEVERAL M Between 3pin FG SEVERAL M Between 4pin FG Pull the BELT connector of main board TB3 PCB out check the following data on the cable side SEVERAL M Between...

Page 168: ...ween 1pin FG SEVERAL M Between 2pin FG SEVERAL M Between 3pin FG SEVERAL M Between 4pin FG Pull the IDUP connector of main board TB3 PCB out check the followings on the cable side SEVERAL M Between 1p...

Page 169: ...M_Between 1pin FG SEVERAL M_Between 2pin FG SEVERAL M_Between 3pin FG SEVERAL M_Between 4pin FG Pull the IDUP connector of main board TB3 PCB out check the following data on the cable side SEVERAL M_B...

Page 170: ...user has been mounted normally has the fuser been pressed to bottom Action at NG Replace the main board TB3 PCB with a new one Replace the fuser with a new one When trying to use a new fuser please ut...

Page 171: ...the sensor lever in order to check the above signal level Check the power supply of 5V of CN2 connector of rear sensor relay board ZAK PCB 1pin 5V power supply 3pin 0VL Check whether FFC has been inse...

Page 172: ...fuser motor operates normally Check whether load exists Check the cable connection By visual inspection please check whether incompletely connection and oblique insertion of HEAT connector of main boa...

Page 173: ...ad exists Action at NG Replace the main board TB3 PCB or fuser motor or fuser with new one When trying to use a new fuser please utilize the fuse keep mode of the maintenance utility See Note on page...

Page 174: ...r loading inside tray is compatible with specified paper size Check whether there is something abnormal about the form of sensor lever and its movement Action at NG If paper jam reoccurred after remov...

Page 175: ...ce utility Action at NG Replace the ID unit or right and left side plate with new one When trying to use a new ID unit please be careful not to break the fuse with jig inside the ID unit Please refer...

Page 176: ...nce value Fuser The upper thermistor may be installed out of position is the measured temperature lowered Remove the heater cover by visual inspection check whether bending of sensor occurs If the low...

Page 177: ...pin 0VP Action at NG Reconnect the connector Correct the wiring route Replace the FAN with a new one Replace the main board TB3 with a new one Replace the low voltage power supply 10 1 1 Cable connect...

Page 178: ...mation Tasks Check whether the specified Media Weight is correct Action at NG Correct the Media Weight 11 2 1 Media Media Weight setting Confirmation Items 7 4 2 12 LED head is not recognized Error 13...

Page 179: ...toner sensor get dirty from toner By using the switch scanning test function of the maintenance utility check whether the sensor is normal Check whether the SCAN condition is changed with a white pape...

Page 180: ...the motor operation Confirmation Items 7 4 2 14 Fuse Cut Error Error 150 155 14 1 Fuse cut errors FFC connected with main board TB3 PCB and toner sensor board PRE PCB Main board TB3 PCB Confirmation T...

Page 181: ...l inspection check whether peeling off of coating occurs Is environment temperature changed from low to high in a short time For example move from cold storage area to office environment Action at NG...

Page 182: ...ror Error 610 613 16 1 A toner cartridge not installed Confirmation Tasks Check the status monitor for error details Error 554 557 614 617 620 623 Action at NG Replace with a usable genuine spare tone...

Page 183: ...r to Figure 7 2 E 192 5 1 Vertical cyclic print trouble 192 6 Color drift is wide 193 6 1 ADJUSTING COLOR REGISTRATION is shown only a short time 193 6 2 Although REG ADJUST TEST of the engine mainten...

Page 184: ...contacted with contacting ASSY Please refer to Figure 7 3 Try to move the ID unit in and out by hand check whether ID unit can go down to correct down position without abnormal load If paper can be e...

Page 185: ...159 Try to use waste media to repeat the empty print for offset toner till print can be normally performed Or replace the fuser with a new one When trying to use a new fuser please utilize the fuse k...

Page 186: ...ly contacted with left and right side plate By visual inspection check whether the high voltage terminals of ID unit are normally contacted with contacting ASSY Please refer to Figure 7 3 Action at NG...

Page 187: ...use with jig inside the ID unit Please refer to page 159 4 1 1 ID unit condition Confirmation Items 4 2 Thin vertical lines without color See Figure 7 2 F LED head Feeding route Confirmation Tasks Doe...

Page 188: ...period is 31 42mm Check whether the period is 79 3mm Check whether the period is 75 4mm Check whether the period is 50 27mm Check whether the period is 43 98mm Action at NG Exchange the ID unit Excha...

Page 189: ...her the shutter operates normally Action at NG Clean the sensor Replace the shutter with a new one Replace the main board TB3 PCB Replace the color difference sensor board PRE PCB Replace the toner ca...

Page 190: ...cting ASSY Please refer to Figure 7 3 When high voltage probe is used as maintenance tool please open the left cover and check the CH output from solder side of high voltage board by high voltage prob...

Page 191: ...ulsive initialization If Flash compulsive initialization is performed the following data would be deleted and the network would not be available NIC F W WebPage data Demo page data for OEM OEM It is n...

Page 192: ...address Subnet mask Gateway address Send the Ping command from PC to printer and check whether the response is correct Check the setting items of OKIPR utility Set windows NT 2000 XP standard LPR port...

Page 193: ...5V Fuse list and location Maker name Model name Figure NO Rated current Rated voltage F4 LITTEL 0494 001NR 5402212S0102 1 24V F501 LITTEL 0494 003NR 5402212S0302 3A 5V F1 WICKMAN or LITTEL 1 3821200...

Page 194: ...ic Resistance value ID motor Transport belt motor Red Blue Yellow Brown Between pin 1 and pin 2 3 5 Between pin 3 and pin 4 3 5 or Between pin 1 and pin 2 4 4 Between pin 3 and pin 4 4 4 or Between pi...

Page 195: ...pin 1 and pin 3 7 Between pin 2 and pin 4 7 Between pin 1 and pin 2 3 5 Between pin 3 and pin 4 3 5 or Between pin 1 and pin 2 4 4 Between pin 3 and pin 4 4 4 or Between pin 1 and pin 2 4 5 Between pi...

Page 196: ...4 7k 979 2k 0 200 C Between pin 11 and pin 12 Open 7 1 2 3 5 6 8 9 4 10 11 12 1 6 7 12 Unit Circuit diagram configuration Part schematic Resistance value Fuser unit Fuse Frame thermally sensitive resi...

Page 197: ...RM18 RM21 RM12 RM11 RM10 RM9 CIF2 RM7 RM8 RM13 RM6 RM14 RM15 R46 R30 RM29 R102 R111 C138 C127 R139 R113 R114 R115 R116 C124 C143 C155 C195 R194 DLMODE 4 1 2 3 USB C119 OSCLAN1 IGTD1 IC9 IC8 R100 R86...

Page 198: ...C620 C600 C601 C584 C590 C569 C558 C549 C559 C560 C585 C574 C575 C576 C577 C578 C602 C653 C664 C702 C699 C698 R652 R649 R514 C637 C636 C652 R637 R623 R622 R621 R636 R517 R558 C529 R520 R519 C518 R546...

Page 199: ...C 1E 1 10 IN2 WR 5 1 CN IN1 C502 C504 R502 C503 R501 CN2 J1 1 A K REGSNSL C E CN4 CN1 J2 J3 1 CP1 J4 10 17 1 3 A 5 1 CN3 K REGSNSL C E 4 Front sensor circuit board MIP PCB Component side Solder side 5...

Page 200: ...LZ01 L203 R212 Q203 TP3 C32 R9 R213 R100 C100 R101 R104 R103 R108 R107 D200 C209 Q202 Q201 R207 R208 C208 C210 R209 R211 R212 FB2 TP2 R210 TP4 R204 C204 L200 L202 C205 C201 C7 F1 C8 C5 IC1 R2 C10 C12...

Page 201: ...J113 C106 J120 R105 R104 R204 R137 Q101 D211 J105 D210 J108 J103 J112 J111 J115 J117 IC201 IC101 J15 PC1 PC4 PC2 L201 CN101 1 D111 D110 D103 VR201 J110 J127 C203 J128 J9 R17 D4 T1 PC5 R252 BEA101 BEA...

Page 202: ...0 C110 J109 R111 R112 C204 R206 R203 R207 C206 R119 R201 R202 C13 J124 D45 R46 R45 C11 C10 C15 R5 R11 D42 D41 R41 R42 R43 R46 D43 Q43 R4 C14 C16 R49 C40 D44 R51 C52 R3 R222 C220 C205 R120 R101 R214 R2...

Page 203: ...302 K_Q301 K_R309 Y_R314 K_R303 K_D303 K_ZD302 K_R318 K_R329 K_VR301 F1 F2 R38 R39 R36 R32 R35 J16 R29 R28 R27 K_R326 K_Q305 K_R320 M_R308 M_R301 C_R308 C18 R47 R716 D103 Q11 C21 IC5 R23 C17 C15 C8 M_...

Page 204: ...n body of device Contacts ID unit ID unit side LED PCB CUR PCB Contacts Toner Low sensor PCB PRS PCB Fuse Main PCB TB3 PCB Transfer belt unit For consumables Transfer belt unit Contacts Fuse Contacts...

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