Diagnostic information
2-65
Black or blank page copy service check
CCD service check
Flatbed motor service check
Step
Questions / actions
Yes
No
1
Print a menu page, or a page from the host.
Is the page black?
See
Go to step 2.
2
Is the copy an ADF scan?
Go to step 3.
Go to step 4.
3
Run a flat bed copy.
Is it blank or black?
Go to step 5
Go to step 4
4
Did the sheet feed into the ADF?
Go to step 5.
5
Is the CCD ribbon cable properly connected
to JCCD1 on the controller board?
Go to step 6.
Properly connect the ribbon
cable to JCCD1.
6
Check for +14VDC on Pin 33 and 34 on
connector JCCD1. Pin 31 and 32 are
+5VDC. Are the voltages present?
Replace the flatbed unit.
See
Replace the system board.
See
.
Step
Questions / actions
Yes
No
1
Restart the device, and retry the scan / copy
job. Repeat this step with a few copy jobs.
Does the error return?
Go to step 2.
No issue.
2
Is the CCD ribbon cable properly connected
to JCCD1 on the controller board?
Go to step 3.
Properly connect the ribbon
cable to JCCD1.
3
Replace the flatbed unit. See
Did this resolve the issue?
Problem resolved.
Replace the system board.
See
.
Step
Questions / actions
Yes
No
1
Ensure that the flatbed motor cable (JFB1)
is connected. Is the cable connected?
Go to step 2.
Properly connect the cable.
2
Check pin 1 in JFBM1 for voltage. The
voltage is only present when a flatbed copy
job is running. The voltage should measure
+24V AC. Is voltage present?
Replace the flatbed unit.
See
Replace the controller
board. Go to
Y112730-2
Summary of Contents for d-Color MF920
Page 1: ...SERVICE MANUAL Copiatrici Copiers d Color MF920 d Color MF923 Code Y112730 2...
Page 10: ...x Service Manual Y112730 2...
Page 15: ...Notices and safety information xv Y112730 2...
Page 16: ...xvi Service Manual Y112730 2...
Page 18: ...xviii Service Manual Y112730 2...
Page 22: ...xxii Service Manual Y112730 2...
Page 124: ...2 80 Service Manual Y112730 2...
Page 198: ...3 74 Service Manual Y112730 2...
Page 302: ...4 104 Service Manual Y112730 2...
Page 305: ...Locations 5 3 Interior view Y112730 2...
Page 306: ...5 4 Service Manual Printer boards Controller Board Y112730 2...
Page 317: ...Locations 5 15 HVPS Y112730 2...
Page 319: ...Locations 5 17 LVPS Y112730 2...
Page 324: ...6 2 Service Manual Y112730 2...
Page 331: ...Index I 7 Y112730 2...
Page 332: ...UPDATINGSTATUS DATE UPDATEDPAGES PAGES CODE 09 2010 1ST EDITION 332 Y112730 2...