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2-60
Service Manual
Tray (x) sensor service check
Step
Questions / actions
Yes
No
1
When the printer is in Ready state, pull the
standard tray out. The display should indicate
Tray (x) Missing
. Insert the tray.
Does the message remain on the display?
Go to step 2.
Go to step 4.
2
Check the vertical well at the right rear of the
tray for damage.
Is the tray damaged?
Replace the tray.
Go to step 3.
3
Check for a dislodged tray present sensor.
Is the sensor dislodged?
Replace the tray 1 sensor. If
the 650 sheet tray is
affected replace the 650
sheet drawer assembly. If
the 550 sheet assembly is
affected, replace the entire
550 sheet assembly.
Contact the next level of
support.
4
Does the message
Tray (x) Missing
fail to
appear when the tray is pulled out?
Go to step 5.
Problem resolved.
5
Turn off the printer, and remove the rear
shield.
“Rear shield removal” on page 4-7
.
Disconnect the cable at JTRAY1 connector for
tray1 or JOPT1 for tray 2 and 3 on the
controller board. Turn the printer on, and
measure the voltages below:
Check these voltages for Tray 2 and 3
Are the voltage values approximately correct?
Problem resolved.
Replace the controller
board. See
JTRAY1 for tray 1
Pin
Voltage
1
+5 V dc
2
+5 V dc
3
Ground
JOPT1 for tray 2
or 3
Pin
Voltage
2
Ground
3
Ground
5
+24V
6
Ground
7
+5V
9
Ground
10
Ground
Y112730-2
Summary of Contents for d-Color MF920
Page 1: ...SERVICE MANUAL Copiatrici Copiers d Color MF920 d Color MF923 Code Y112730 2...
Page 10: ...x Service Manual Y112730 2...
Page 15: ...Notices and safety information xv Y112730 2...
Page 16: ...xvi Service Manual Y112730 2...
Page 18: ...xviii Service Manual Y112730 2...
Page 22: ...xxii Service Manual Y112730 2...
Page 124: ...2 80 Service Manual Y112730 2...
Page 198: ...3 74 Service Manual Y112730 2...
Page 302: ...4 104 Service Manual Y112730 2...
Page 305: ...Locations 5 3 Interior view Y112730 2...
Page 306: ...5 4 Service Manual Printer boards Controller Board Y112730 2...
Page 317: ...Locations 5 15 HVPS Y112730 2...
Page 319: ...Locations 5 17 LVPS Y112730 2...
Page 324: ...6 2 Service Manual Y112730 2...
Page 331: ...Index I 7 Y112730 2...
Page 332: ...UPDATINGSTATUS DATE UPDATEDPAGES PAGES CODE 09 2010 1ST EDITION 332 Y112730 2...