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Olivetti d-COLOR MF752 Quick Assist Manual Download Page 258

Cannot Receive Faxes

19

19-4

d-Color MF752/652

19.2

19.2

Cannot Receive Faxes

Description of problem

Check points

Remedy

Cannot receive faxes.

Is the power turned on?

Check the 

Main Power Switch

 

of this machine.
If a hub is used, also check the 
hub power.

Has the machine been placed in 
the ErP Auto Power Off mode?

If the machine is placed into the 
ErP Auto Power Off mode, it can-
not receive any jobs. Press the 

Power

 key to release the ErP 

Auto Power Off mode.
For the ErP Auto Power Off 
mode, refer to the page 11-5.

Is the Receive Mode set to Man-
ual RX?

When [Receive Mode] is set to 
[Manual RX], receive faxes man-
ually.

Is the modular cable connected 
correctly?

Is the modular cable connected?
Check the modular cable con-
nection and, if unplugged, plug it 
in securely.

Is [Closed Network RX] enabled?

If [Closed Network RX] is ena-
bled, the machine accepts faxes 
sent from specific recipients. For 
details, contact your administra-
tor.

Has a wrong SUB been sent in F-
code from the sender side?

If a wrong sub-address is re-
ceived with the Confidential or 
Relay User Box set, a communi-
cation error may occur, causing 
failed reception. Check the send-
er side to see if the sub-address 
is set.

No printout produced.

Is PC-Fax RX enabled?

Check the User Box used by the 
PC-Fax RX function to save data.

Is TSI Distribution enabled?

Check the User Box used by the 
TSI Distribution function to save 
data.

Is Memory RX enabled?

If Memory RX is enabled, print 
the fax from the [Memory RX] 
User Box.
For details on Memory RX, refer 
to page 4-18.

Is paper in the machine?

If no paper is loaded, the paper 
supply icon blinks and the ma-
chine stores received faxes in the 
memory. Add paper.

Is paper jammed in the machine?

If a paper jam is occurring, the 
machine stores received faxes in 
the memory. Clear the jammed 
paper.

Is the machine out of toner?

No fax can be received if the ton-
er is exhausted. Replace the 

Toner Cartridge

.

For details on how to replace the 

Toner Cartridge

, refer to 

page 24-6.

Summary of Contents for d-COLOR MF752

Page 1: ...Code 570902 d COLOR MF652 d COLOR MF752 Guida all assistenza rapida Quick Assist Guide Schnellreferenz Guide d assistance rapide Gu a r pida de ayuda...

Page 2: ...which could compromise the conformity attested to above as well as the characteristics of the product incorrect electrical power supply incorrect installation incorrect or improper use or use not in...

Page 3: ...of file formats are available for scanned images 3 3 3 2 Q2 Can I use the scanning function by connecting to the network with a USB cable 3 4 3 3 Q3 Can I send scanned data to my PC without disabling...

Page 4: ...without installing a Finisher 5 23 5 14 Q14 Can I copy on an envelope or postcard 5 24 5 15 Q15 Can I register frequently used settings 5 28 5 16 Q16 Can I check the finish before starting copying 5 2...

Page 5: ...aper staple jam has occurred 12 3 12 2 When a Paper Staple Jam Is Occurring 12 4 12 3 When a paper jam is occurring in the ADF 12 5 12 4 When a paper jam is occurring at the right side door 12 6 12 5...

Page 6: ...ot Copy 20 3 21 Cannot Save in a User Box 21 1 Cannot save in a User Box 21 3 21 2 Deleting files from a User Box 21 4 22 Network Error Codes 22 1 About network error codes 22 3 22 2 Displaying networ...

Page 7: ...1 About This Machine...

Page 8: ......

Page 9: ...t the product is required to enable users to perform maintenance work or troubleshooting operations Limit your maintenance and troubleshooting operations to the areas ex plained in the manual Should y...

Page 10: ...Operations This manual describes how to scan a paper document how to convert it to digital data and save the data to this machine as well as how to print out or send the saved digital data User s Gui...

Page 11: ...2 Print...

Page 12: ......

Page 13: ...ion procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer Name then click Preferences or Properties 3 In Origi...

Page 14: ...gs for Each Tray 7 Select the relevant paper type from Paper Type then click OK To print on postcards select Thick 3 or Thick 3 Side2 To print on envelopes select Envelope 8 Click OK 9 Click Print 10...

Page 15: ...re Printers and Faxes When Con trol Panel is displayed in Classic View double click Printers and Faxes In Windows Vista Server 2008 open the Start menu then click Control Panel Hardware and Sound Prin...

Page 16: ...size paper into the Bypass Tray Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer Name then cli...

Page 17: ...r 2 6 Click Paper Settings for Each Tray 7 Select the relevant paper type from Paper Type then click OK 8 Click OK 9 Click Print 10 Load custom size paper into the Bypass Tray with the print side faci...

Page 18: ...rd on the Control Panel of this machine to print the document Secure Printing is useful for giving permission to a limited number of users that know the password assigned to the document ID Print only...

Page 19: ...en tap OK 3 Select a secure print document then tap Print 4 Change print settings as necessary and click Start on the Control Panel The secure print document is printed and automatically cleared from...

Page 20: ...he User Name and Password that are registered with the machine then click OK 5 Select ID Print from Output Method then click OK 6 Click Print Operation procedure Printing after user authentication on...

Page 21: ...Port of the machine See the table below for the types of files that can be printed and the operating conditions of the USB memory Operation procedure 1 Insert a USB memory into the USB Port of the mac...

Page 22: ...Color MF752 652 2 5 3 Select a file to print then tap Print Select a folder then tap Open to list documents and folders in the folder Tap Top to return to the location one layer above 4 Change the pr...

Page 23: ...Try bitmap printing Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer Name then click Preference...

Page 24: ...rint and the setting is automatically changed to the optimal for clear printing Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select this produ...

Page 25: ...em in the print screen Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer Name then click Prefere...

Page 26: ...en tap OK 3 Select User Authentication Account Track General Settings User Authentication 4 Select Authenticate select an authentication method then tap OK The authentication status may be ON MFP Exte...

Page 27: ...Tap Max Allowance Set and Color or Black then enter the maximum allowance for the number of color black originals that the user can print using the Keypad To manage the upper limit without distinguis...

Page 28: ...a file saved in the User Box Print Scan Fax TX Specify whether to allow a print job for a file to send Save to External Memory Specify whether to permit saving of files to an external memory External...

Page 29: ...f paper Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer Name then click Preferences or Propert...

Page 30: ...by setting the binding margin or image shift Page Margin Image Shift Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Se...

Page 31: ...e the respective items for image shift then click OK Settings Description Shift Mode Select how to process the image to prepare the page margin Front Side Back Side Enter the width of the page margin...

Page 32: ...lick OK 8 Click Print Front Side Back Side Set the direction and the value for shifting the printing position For 2 sided printing select the Same value for Front and Back sides check box allows you t...

Page 33: ...d at a corner or at two positions This method is useful for printing handout material among other things Tips An optional Finisher is required Punch Punching is enabled for filing holes Tips This func...

Page 34: ...red To use the Z fold function the optional Finisher FS 535 and Z Folding Unit are required Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Selec...

Page 35: ...3 Yes You can specify a different paper tray for the cover or the chapter cover for printing them on a dif ferent type of paper Operation procedure 1 Open the file in the application and click File Th...

Page 36: ...de tab The Front Cover from Post Inserter can be selected when the optional Post Inserter is installed The Front Cover and Front Cover from Post Inserter cannot be selected at the same time 5 Select B...

Page 37: ...To print chapter covers on a different type of paper select the Per Page Setting check box on the Cover Mode tab 7 Select a list number and click Edit List 8 Click Add and enter the page number s for...

Page 38: ...Can I print the cover and chapter cover on a different type of paper 2 2 28 d Color MF752 652 2 13 9 Select Paper Tray and select a paper tray from Change Settings 10 Click OK 11 Click OK 12 Click Pr...

Page 39: ...lapped 2 2 14 Q14 Can I print characters and images so as to have them over lapped A14 Yes you can print with a watermark text stamp or a header footer Also an overlay function is provided that enable...

Page 40: ...yright protection or indication of the importance of the document 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer...

Page 41: ...r to print with page numbers at the bottom 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer Name then click Prefere...

Page 42: ...lay printing must be created on the computer 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select Printer or Printer Name then click Prefe...

Page 43: ...tabs as your favorite for quick activation How to set Registering functions on My Tab 1 Open the file in the application and click File Then click Print from the menu 2 Select this product from Select...

Page 44: ...or MF752 652 2 15 5 To rearrange functions registered on My Tab select the function you want to relocate on My Tab and click Up Down or Left Right 6 To delete a function registered on My Tab select th...

Page 45: ...to the Add box 3 Configure the respective items for the favorite settings then click OK Settings Description Name Enter the name of the favorite setting Icon Select an icon to display in the Favorite...

Page 46: ...setting that has been registered Select a registered favorite setting from Favorite Setting on the properties window To edit the contents of a registered favorite setting select the target favorite se...

Page 47: ...r long paper How to set 1 Tap Utility and select Banner Printing 2 Select Allow then tap OK 3 Check that the screen waiting for banner printing job has appeared If a job is received for printing on a...

Page 48: ...lor MF752 652 2 16 6 In Original Size or Paper Size on the Basic tab select Custom Size 7 Enter values for Width and Length of the paper for printing then click OK 8 Check the paper tray and paper typ...

Page 49: ...aper such as a banner 2 11 Load paper for banner printing with the print side face down then tap Complete Printing on the banner paper starts Support the ejected banner paper by hand To continue banne...

Page 50: ...select Printers and Faxes If Printers and Faxes is not displayed on the Start menu in Windows XP Server 2003 open the Start menu then click Control Panel Printers and Other Hardware Printers and Faxes...

Page 51: ...3 Scan...

Page 52: ......

Page 53: ...eral image browsing application To view an image saved as a PDF or Compact PDF install Adobe Reader Adobe Reader can be downloaded without charge from the Adobe website To view an image saved as an XP...

Page 54: ...cting to the network with a USB cable A2 No You cannot use the scanning function via network connection with a USB cable Use a LAN cable for network connection However you can connect a USB memory to...

Page 55: ...ntrol Panel is displayed in Classic View double click Windows Firewall 2 On the Exceptions tab select File and Printer Sharing and click OK How to set Setting in Windows 7 1 From the Start menu click...

Page 56: ...ettings of this machine In address registration is File Path registered correctly When no folder is specified Enter slash When a folder is specified Simply enter the folder name without a slash Exampl...

Page 57: ...ress book Up to 100 group destinations can be registered To register a group destination members must have been registered as one touch destinations How to set Registering one touch destinations in th...

Page 58: ...ne User Box for the destination Settings for PC SMB Description User ID Enter the ID of a user authorized to access the shared folder on the desti nation computer Password Enter the password of a user...

Page 59: ...ttings are correct be forehand File Path Enter the destination file path Proxy Select whether to use the proxy server SSL Settings Select whether to use SSL Port Number Enter a port number Settings De...

Page 60: ...ality according to the quality of the original Operation procedure Setting the resolution 1 Load the original 2 Tap Scan Fax and select a destination 3 Select Resolution then select the desired resolu...

Page 61: ...iginal 1 Load the original 2 Tap Scan Fax and select a destination 3 Tap Application to select Original Type then select an option according to quality of the original to be scanned 4 Press Start to s...

Page 62: ...F format JPEG Saves data in JPEG format XPS Saves data in XPS format Compact XPS Saves more compressed data than is saved in XPS format PPTX Saves data in PPTX format Settings Description Auto Color A...

Page 63: ...e Separation and enter the number of pages to create one file for the specified number of pages of the original For example if you enter 2 and have 10 original pages scanned the orig inal is divided i...

Page 64: ...ned using the data management utility in Web Connection For details refer to the User s Guide DVD Operation procedure 1 Load the original 2 Tap Scan Fax and select a destination 3 To add the date and...

Page 65: ...stamp cannot be easily read with the initial settings tap Text Details in each of the Date Time Page Number and Stamp setting screens to set the text size and font as well as the text color If the da...

Page 66: ...ckground color for clean scanning Operation procedure 1 Load the original 2 Tap Scan Fax and select a destination 3 Tap Application and select Background Removal 4 Tap Bleed Removal set the level of b...

Page 67: ...A10 Yes Enable the frame erase function and the machine scans the original by erasing unwanted sections on the four sides of the original Operation procedure 1 Load the original 2 Tap Scan Fax and se...

Page 68: ...hen specify the width using and When specifying the erase width individually you can set to exclude a side from erasing by selecting the side and canceling the setting of Erase for that side 7 Tap OK...

Page 69: ...ook 1 Load the original 2 Tap Scan Fax and select a destination You can select more than one one touch destination from the address book No of displays the number of selected destinations To cancel th...

Page 70: ...rect Input 3 Enter a destination then tap OK Tap Next Dest on the destination input screen to proceed to enter another destination Not ena bled for a User Box 4 Repeat Steps 1 and 2 to complete entry...

Page 71: ...E mail A12 Yes you can Simply specify an E mail address for the destination and you can send the data as an attachment Operation procedure 1 Load the original 2 Tap Scan Fax and select an E mail addre...

Page 72: ...s To do so use the SMB Send function that can send scanned data to a location on the specified computer Register a one touch destination for SMB transmission beforehand or directly enter the destina t...

Page 73: ...smission log for scanning in the job history See job history to quickly check names of scanned documents scan dates and scan results success failure among others How to set 1 Tap Job List 2 Check the...

Page 74: ...Q14 Can I check the transmission log for scanning 3 3 24 d Color MF752 652 3 14...

Page 75: ...4 Fax...

Page 76: ......

Page 77: ...Touch User Box Registration 2 Select Create One Touch Destination Address Book Public Fax 3 Tap New 4 Configure the respective items for fax transmission then tap OK Settings Description No Use the Ke...

Page 78: ...ation mode used for super G3 fax com munication When the remote machine or this machine is connected to a telephone line via PBX however you may not establish a communi cation in the super G3 mode dep...

Page 79: ...he same name as the one registered You can enter up to 24 char acters You can sort destinations by registration name Index Select a search text Group destinations are displayed on the top screen in sc...

Page 80: ...and reception logs as a report Reports can be prepared for scan and send logs fax communications transmission and reception logs fax transmission logs and fax reception logs Operation procedure 1 Tap...

Page 81: ...oad the original 2 Tap Scan Fax and select a destination You can select more than one one touch destination from the address book No of displays the number of selected destinations To cancel the desti...

Page 82: ...rom Direct Input 3 Enter a destination then tap OK Tap Next Dest on the address input screen to continue address entry not enabled for a User Box 4 Repeat steps 1 and 2 to complete entry of all destin...

Page 83: ...Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select Fax Settings Header Information Sender 4 Select a number then select New 5 Enter the sender name then tap OK 6 Rep...

Page 84: ...4 4 10 d Color MF752 652 4 4 How to set Selecting a sender name upon fax transmission 1 Load the original 2 Tap Scan Fax and select a destination 3 Tap Application and select Fax Header Settings 4 Se...

Page 85: ...Operation procedure Setting the resolution 1 Load the original 2 Tap Scan Fax and select a destination 3 Select Resolution then select the desired resolution The greater the value the finer granularit...

Page 86: ...l 2 Tap Scan Fax and select a destination 3 Tap Application to select Original Type then select an option according to the quality of the original to be faxed 4 Tap Close 5 Press Start to start scanni...

Page 87: ...achine stores loaded data in its Polling Transmission User Box and sends out the data upon request from the recipient The recipient making the request for fax transmission bears the communications fee...

Page 88: ...area you can reduce the total communication cost compared to the cost of broadcasting to all destinations For example when sending a fax to a number of remote destinations you can minimize the total...

Page 89: ...Address then enter the Relay User Box No for the relay machine using the Keypad 5 Tap OK 6 Press Start to start fax transmission Operation procedure Sending a fax by timer transmission 1 Load the ori...

Page 90: ...that destination No mail server is required Tips To use the Internet Fax and IP Address Fax functions ask your service representative to configure set tings For details contact your service represent...

Page 91: ...r size and resolution supported by the recipient machine from Receiver RX Ability 4 Tap OK 5 Press Start to start Internet fax transmission Operation procedure Sending an IP address fax 1 Load the ori...

Page 92: ...out printing them out then print out only the faxes you need Operation procedure Configuring to save received faxes in a User Box 1 Tap Utility then select Administrator Settings 2 Enter the password...

Page 93: ...ng out unwanted faxes 4 How to set Printing faxes saved in a User Box 1 Tap User Box 2 From System select Memory RX 3 Enter the password then tap OK 4 Select a file then tap Print The fax is printed a...

Page 94: ...the F Code function To enable fax transmission to the Confidential User Box a Confidential User Box and communications password must be set on the recipient machine Operation procedure 1 Load the orig...

Page 95: ...igure the respective items for forwarding faxes 5 Tap OK Settings Description Output Method To have forwarded faxes printed out on this machine select Forward Print To have faxes printed out on this m...

Page 96: ...Operation procedure 1 Open the file in the application and click File Then click Print from the menu 2 Select a fax driver from Select Printer or Printer Name then click Print or OK 3 Enter the name...

Page 97: ...when transmit ting a fax A13 Yes you can select a line upon fax transmission Operation procedure 1 Load the original 2 Tap Scan Fax and select a destination 3 Tap Application and select Line Setting...

Page 98: ...I specify a file format for Internet Fax or IP Address Fax transmission A14 No format setting is not enabled You can set up File Type even for Internet Fax and IP Address Fax transmission However the...

Page 99: ...5 Copy...

Page 100: ......

Page 101: ...e paper screen of copy mode It is a good idea to have the frequently used custom size of paper registered in the memory Operation procedure Copying on paper of a custom size 1 Load the original 2 Load...

Page 102: ...on paper of a custom size 5 5 4 d Color MF752 652 5 1 6 In Custom Size Settings specify the paper size by entering values for the lengths along X and Y then tap Close 7 Press Start to start copying o...

Page 103: ...ass tray Then tap Change Tray Setting 3 Tap Custom Size 4 In Custom Size Settings specify the paper size by entering values for the lengths along the X and Y directions 5 In Registered Paper Sizes sel...

Page 104: ...MF752 652 5 1 Operation procedure Recalling the custom size registered in memory 1 Tap Copy 2 Tap Paper and select the bypass tray Then tap Change Tray Setting 3 Tap Custom Size 4 Select the paper siz...

Page 105: ...not set to Mixed Original Is not the zoom ratio for copying manually specified Is the setting of Automatic Image Rotation under Administrator Settings in accordance with the orien tation of the loaded...

Page 106: ...p Zoom select e1 0 then tap OK Operation procedure When the setting of Automatic Image Rotation under Administrator Settings is irrelevant 1 Tap Utility then select Administrator Settings 2 Enter the...

Page 107: ...ginal page onto the same side of a single sheet of paper Copying on both sides of paper Copying multiple pages on the same side of a single sheet Operation procedure Copying on both sides of paper 1 L...

Page 108: ...3 Operation procedure Copying multiple pages on the same side of a single sheet 1 Load the original 2 Tap Copy 3 Tap Duplex Combine 4 From Combine select the number of pages to be copied on the same s...

Page 109: ...between the ADF and the Original Glass for scanning the originals Operation procedure 1 Load the original into the ADF Do not load more than 150 sheets at a time into the original tray and do not load...

Page 110: ...w can I handle an original that contains too many pages to load in the ADF 5 5 12 d Color MF752 652 5 4 7 After all original pages are scanned tap Finish 8 Press Start to start copying the scanned ori...

Page 111: ...n and select Booklet 4 Tap ON and configure the respective items for print and bind operation 5 Tap OK 6 Press Start to start copying of the original Settings Description Left Bind Right Bind Select t...

Page 112: ...holes erased A6 Yes Enable the frame erase function and the machine copies the original by erasing unwanted sections on the four sides of the original Operation procedure 1 Load the original 2 Tap Cop...

Page 113: ...ide then specify the width using and When specifying the erase width individually you can set to exclude a side from erasing by selecting the side and canceling the setting of Erase for that side 7 Ta...

Page 114: ...er size enabled A7 Yes You can automatically make a copy with the optimal zoom ratio to fit the paper size by simply se lecting the paper size you want to apply to the loaded original Operation proced...

Page 115: ...both sides of the sheet set Margin Position and Original Direction to en sure that the original is copied in the correct vertical orientation Take care as part of the image may be cut off depending o...

Page 116: ...eferable for copying a book nicely Operation procedure 1 Place the original on the Original Glass 2 Tap Copy 3 Tap Application and select Book Original 4 Tap ON select Book Spread then tap Center Eras...

Page 117: ...separate sheets A10 Yes Specify the scanning method to separation to have spread pages one by one on separate pages Operation procedure 1 Place the original on the Original Glass 2 Tap Copy 3 Tap App...

Page 118: ...opying the covers other than that for the text body Tips Use paper of the same size for the body text and cover sheets and ensure paper in the same orientation is used for both purposes Operation proc...

Page 119: ...g Staple Stapling is enabled to bind at a corner or at two positions This method is useful for printing handout material among other things Tips An optional Finisher is required Punch Punching is enab...

Page 120: ...outputs of more than one copy for each page Sort Enables outputs of more than one copy for each set Offset When the check box is selected this setting ejects paper by offsetting each set of copies fo...

Page 121: ...rsal and longitudinal orientations set by set This function is useful for making a large number of copies as it elim inates offsetting after copying Use paper of either size 8 1 2 e 11 A4 or B5 Paper...

Page 122: ...nd paper size of the Bypass Tray Tips Postcards can also be loaded into Tray 3 or Tray 4 For details on how to load postcards into those paper trays contact your service representative Operation proce...

Page 123: ...n envelope or postcard 5 6 From Other select the size of the envelope Various sizes of envelopes are available Specify the correct paper size for the envelopes you have loaded 7 Tap Close 8 Press Star...

Page 124: ...Color MF752 652 5 14 Operation procedure Copying on postcards 1 Load postcards into the Bypass Tray with the print side face down 2 Load the original 3 Tap Copy 4 Tap Paper and select the bypass tray...

Page 125: ...copy on an envelope or postcard 5 6 From Other select 4 e 6 A6 Card When 4 e 6 A6 Card is specified for the paper size the paper type is automatically set to Thick3 7 Tap Close 8 Press Start to start...

Page 126: ...uring image quality of the original color mode density and other copy settings tap Pro gram 3 Select Not Registered then tap New 4 Enter a program name then tap OK How to set Recalling a program 1 Tap...

Page 127: ...checking how it is actually finished Using a proof copy helps preventing copy errors How to set Checking the finish with a preview image 1 Load the original 2 Tap Copy 3 Specify copy settings and the...

Page 128: ...een scanned you can flick the preview image to view the next page Tap to select a pile of scanned originals by configuring a program job 7 Tap Print to start copying the original How to set Checking t...

Page 129: ...y job is completed a paused print job is restarted Operation procedure 1 Press the Interrupt key The indicator on the Interrupt key lights up green and the current print job is suspended 2 Load the or...

Page 130: ...py protection function that prints concealed security watermarks such as Private or a date in the background to prevent unauthorized copying and embeds a copy restriction pattern on all printed sheets...

Page 131: ...umber using a value between 1 and 99999999 Stamp Selection Part of the currently set concealed security watermarks can be list ed You can set up to eight watermarks Detail Setting For concealed securi...

Page 132: ...ce toner consumption as it erases everything other than the orig inal d Reference You can select either Bevel or Rectangular as erase parts other than the original For details refer to the User s Guid...

Page 133: ...cter for the index User Boxes are displayed on the top screen in User Box mode as sorted by index specified here Type Select a User Box type from Public Personal and Group depending on User Authentica...

Page 134: ...ON select a User Box to use for saving in User Box then tap OK To rename data to save in a User Box rename it using File Name To save data in a User Box and print the data at the same time select the...

Page 135: ...an add a text such as PLEAS REPLY or Private the date and page numbers to a copy job Date time and page numbers Stamp d Reference If necessary you can register any stamp in addition to the stamps pre...

Page 136: ...t and Pages then tap OK 5 To add page numbers tap Application and select Page Number 6 Tap ON set values for Page Number Type and Starting Page Number then tap OK If you have selected Chapter Page for...

Page 137: ...ly read with the initial settings tap Text Details in each of the Date Time Page Number and Stamp setting screens to set the text size and font as well as the text color If the stamp date and time or...

Page 138: ...er the logos and favorite images in the hard disk of this machine to add such overlay images to copy outputs Operation procedure 1 Tap Copy 2 Tap Application and select Registered Overlay 3 Tap ON the...

Page 139: ...images repeat step 4 To overwrite a registered overlay image with another image select the target overlay image and tap Overwrite Tap Yes then repeat step 5 To delete a registered overlay image select...

Page 140: ...Q22 Can I add the company name or its logo to a copy job 5 5 42 d Color MF752 652 5 22...

Page 141: ...6 User Box...

Page 142: ......

Page 143: ...ion procedure 1 Tap Box select the target User Box and tap Open 2 Select a file to rename tap Other then tap Edit Name 3 Enter the name then tap OK The name of the file saved in the User Box is used a...

Page 144: ...n saving it A2 Yes You can print a file in a User Box in a different color mode or send it by changing the initial resolution Settings you can change vary depending on the operation Operation procedur...

Page 145: ...t 6 4 To send a file select a file to send then tap Send 5 Set the destination and change the settings for the Fax Scan functions You can change the settings for Resolution Color File Type and E mail...

Page 146: ...the settings for saving a file You can change the settings for Resolution Color and File Type 8 Press Start to start printing sending saving the file d Reference Tap Application on the print or fax s...

Page 147: ...Box select the User Box to save data to then tap Save 3 Tap Simplex Duplex then tap 2 Sided 4 Tap Application then select Original Settings 5 Set Binding Position and Original Direction according to t...

Page 148: ...r the retention period has elapsed files are automatically deleted Tips You can also set the file retention period for a User Box when registering the User Box How to set 1 Tap Utility then select One...

Page 149: ...e 1 Tap Box select a User Box then tap Open 2 Select multiple files to print or send 3 To print tap Other and then Combine To send tap Other and then Combine TX 4 Change the order of files to print or...

Page 150: ...ed to bind at a corner or at two positions This method is useful for printing handout material among other things Tips An optional Finisher is required Punch Punching is enabled for filing holes Tips...

Page 151: ...the finishing 3 Tap Finishing and configure the respective items for finishing 4 Tap OK 5 Press Start to start printing the files Settings Description Group Sort Group Enables outputs of more than one...

Page 152: ...Start the Web browser 2 Enter the IP address of the machine in the URL field and then press Enter You can check the IP address from Utility Device Information When user authentication or account track...

Page 153: ...7 Driver...

Page 154: ......

Page 155: ...to a desired location 5 Double click the Driver Packaging Utility file you have downloaded and decompress it to a desired lo cation Operation procedure Creating an install package 1 Double click DPU...

Page 156: ...n of the printer driver is completed click Finish 7 Open the properties for the installed printer driver and check the settings For the display of the properties refer to the User s Guide DVD Settings...

Page 157: ...8 Operation Management...

Page 158: ......

Page 159: ...lect Black Only To prohibit scanning select Restrict Fax To allow using the full fax function select Full Color Black To allow only black and white fax transmission select Black Only To prohibit fax t...

Page 160: ...ed Manual Destination Input To allow manual entry of destinations select Allow To prohibit manual entry of destinations select Restrict Cellular Phone PDA To allow transferring of files from Bluetooth...

Page 161: ...the counter by user 1 Tap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select User Authentication Account Track User Auth Settings User Counter 4 Select a user subject...

Page 162: ...Account Track User Authentication Settings User Registration 4 Select a user subject to upper limit restrictions then tap Edit 5 Tap Max Allowance Set and Color or Black then enter the maximum allowa...

Page 163: ...window of the printer driver set the user au thentication beforehand For details on the user authentication setting of this machine refer to page 2 16 For details on the user authentication setting o...

Page 164: ...Q3 To use the ID Print function is any setting required in the driver 8 8 8 d Color MF752 652 8 3 5 Select ID Print from Output Method then click OK 6 Click Print...

Page 165: ...tor Settings 2 Enter the password then tap OK 3 Select User Authentication Account Track General Settings 4 Select Public User Access then ON With Login or ON Without Login and tap OK If ON With Login...

Page 166: ...led Can I give permission to unregistered users public 8 8 10 d Color MF752 652 8 4 7 Tap Function Permission to set the limit for the respective functions For details on functional restriction refer...

Page 167: ...unts by function such as the copy and print function Operation procedure 1 Tap Counter 2 Check the number of output copies You can check the numbers of outputs for other functions by selecting Print S...

Page 168: ...o the default settings How to set Setting time to pass before transition to Low Power or Sleep mode 1 Tap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select System Se...

Page 169: ...ctions to display after resetting and enter the time to return to the default settings using the Keypad When you do not want to restore the default settings select OFF 5 Tap OK How to set Setting the...

Page 170: ...Q6 The screen changes if no operation takes place for a certain period of time Can this 8 8 14 d Color MF752 652 8 6...

Page 171: ...9 Software...

Page 172: ......

Page 173: ...eb browser enter the IP address of the machine in the URL field then press the Enter key 2 Select Administrator then click Login 3 Enter the password then click OK 4 On the Maintenance tab click Impor...

Page 174: ...nations will be overwritten 1 Start a Web browser enter the IP address of the machine in the URL field then press the Enter key 2 Select Administrator then click Login 3 Enter the password then click...

Page 175: ...You cannot edit a Full Destination Backup Read Only because it is encrypted Operation procedure 1 Exporting all destination data other than the Full Destination Backup Read Only For export of a desti...

Page 176: ...tion logout occurs before the time set has elapsed A3 Change the settings for Temporary Internet Files and History Settings in Internet Explorer How to set 1 Delete temporary Internet files 2 Click To...

Page 177: ...10 Control Panel...

Page 178: ......

Page 179: ...ether to output respective sounds 3 Tap OK Settings Description Batch Print Specify whether to output all sounds Confirmation Sound Set whether or not to output a sound notifying that an operation tak...

Page 180: ...ium and Low Completed Transmis sion Sound Set the volume of sound output when an operation re lated to communications is completed normally Select the volume from High Medium and Low Completed Prepara...

Page 181: ...d Color MF752 652 10 5 10 1 Q1 Can I eliminate keying sounds on the Touch Panel 10 5 Select the volume level then tap OK...

Page 182: ...iver Web Connection biometric authentication unit or IC card authen tication unit and log in to this machine Otherwise log in to this machine with public users privileges How to set Getting authentica...

Page 183: ...ms to be enabled on this machine How can I be authenticated and 10 4 Select Recipient User enter the User Name and Password that are registered in the machine then click OK 5 Click OK 6 Click Print Af...

Page 184: ...etrics or IC card based authentication When successfully authen ticated you are allowed to operate this machine 1 to many authentication Place your finger on the Authentication Unit biometric type to...

Page 185: ...mizing the Main Menu 1 Tap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select System Settings Custom Display Settings Main Menu Default Settings 4 Select a Main Menu...

Page 186: ...0 3 How to set Customizing Register keys 1 Tap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select System Settings Registered Key Settings 4 Select a Register key 5 Se...

Page 187: ...trol Panel 10 How to set Changing the theme of the main menu 1 Tap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select System Settings Custom Display Settings Main Men...

Page 188: ...Q3 Can I customize the Control Panel 10 10 12 d Color MF752 652 10 3...

Page 189: ...11 Other...

Page 190: ......

Page 191: ...shortcut keys on the top screen When shortcut keys are displayed you can select a setting in a single key action How to set Setting shortcut keys used in copy mode 1 Tap Utility and select User Settin...

Page 192: ...shortcut keys used in User Box mode 1 Tap Utility and select User Settings 2 Select Custom Display Settings User Box Settings and then Shortcut Key 1 or Shortcut Key 2 3 Select ON and the settings to...

Page 193: ...o cut off power consumption whenever you can Select Sleep if a Fax Kit is installed and you need to receive a job even in the power save mode 5 Tap Timer Settings Function Description Time Settings Sp...

Page 194: ...e then tap Delete Select the day of the week for which you have specified the times then tap Set All and the settings will be applied to all the other days of the week 7 To specify the timer date by d...

Page 195: ...lectricity charges 11 10 Tap Yes enter the time period to switch to the power save mode using the Keypad then tap OK 11 When using the weekly timer to restrict the use of this machine in the Power Sav...

Page 196: ...Q3 How much storage capacity does the Hard Disk have 11 11 8 d Color MF752 652 11 3 11 3 Q3 How much storage capacity does the Hard Disk have A3 250 GB...

Page 197: ...le types depend on the use of the USB memory device The available file types are as follows To save scanned files on the USB memory PDF Compact PDF XPS Compact XPS TIFF JPEG PPTX To print files stored...

Page 198: ...2 652 11 5 11 5 Q5 What action should be taken if the administrator password is lost A5 The administrator password is set to 1234567812345678 by factory default Try this password if the ad ministrator...

Page 199: ...12 When a Paper Staple Jam Is Occurring...

Page 200: ......

Page 201: ...blinking number enclosed in a circle represents the section where a paper staple jam is occurring Tap Start Guidance and follow the guidance instructions to remove jammed paper If the jam is not compl...

Page 202: ...andling a paper jam on the Finisher FS 535 refer to page 12 10 For information about handling a paper jam on the Z Folding Unit ZU 606 refer to page 12 12 For information about handling a paper jam on...

Page 203: ...g in the ADF 12 12 3 When a paper jam is occurring in the ADF The following illustrations show how to fix a paper jam occurring in the ADF NOTICE When closing the Opening and Closing Guide press the H...

Page 204: ...o touch any parts except for the specified knob and dial In case your hand or any other part of your body comes in contact with the heated section immediately run it under cold water and seek medical...

Page 205: ...ations show how to fix a paper jam occurring in the paper tray Tips The figure above shows the optional Large Capacity Unit LU 301 installed NOTICE When closing the Top Right Door press around the cen...

Page 206: ...n the Finisher FS 534 The following illustrations show how to fix a paper jam occurring on the Finisher FS 534 Sections inside the finisher prone to paper jams vary depending on the settings for Finis...

Page 207: ...o paper jams vary depending on the settings for Finishing Tips The figure above shows the optional Finisher FS 534 equipped with Saddle Stitcher SD 511 and Punch Kit PK 520 NOTICE When moving the Sadd...

Page 208: ...inisher prone to paper jams vary depending on the settings for Finishing Tips The figure above shows the optional Finisher FS 535 equipped with Saddle Stitcher SD 512 and Punch Kit PK 521 NOTICE Do no...

Page 209: ...e settings for Finishing Tips The figure above shows the optional Finisher FS 535 equipped with Saddle Stitcher SD 512 and Punch Kit PK 521 NOTICE When moving the Saddle Stitcher be sure to only hold...

Page 210: ...lowing illustrations show how to fix a paper jam occurring on the Z Folding Unit ZU 606 Tips The figure above shows the optional Finisher FS 535 equipped with Saddle Stitcher SD 512 Punch Kit PK 521 a...

Page 211: ...PI 505 The following illustrations show how to fix a paper jam occurring on the Post Inserter PI 505 Tips The figure above shows the optional Finisher FS 535 equipped with Saddle Stitcher SD 512 Punc...

Page 212: ...2 10 When a paper jam is occurring on the Job Separator JS 602 The following illustrations show how to fix a paper jam occurring on the Job Separator JS 602 Tips The figure above shows the optional Fi...

Page 213: ...occurring on the Finisher FS 534 The following illustrations show how to fix a staple jam occurring on the Finisher FS 534 Tips The figure above shows the optional Finisher FS 534 equipped with Saddl...

Page 214: ...The following illustrations show how to fix a staple jam occurring on the Saddle Stitcher SD 511 Tips The figure above shows the optional Finisher FS 534 equipped with Saddle Stitcher SD 511 and Punc...

Page 215: ...occurring on the Finisher FS 535 The following illustrations show how to fix a staple jam occurring on the Finisher FS 535 Tips The figure above shows the optional Finisher FS 535 equipped with Saddl...

Page 216: ...The following illustrations show how to fix a staple jam occurring on the Saddle Stitcher SD 512 Tips The figure above shows the optional Finisher FS 535 equipped with Saddle Stitcher SD 512 and Punc...

Page 217: ...13 Main Messages and Remedies...

Page 218: ......

Page 219: ...ssage recommending that parts be replaced indicates that certain consumables are running out Al though you can still continue to print for a while after the message is displayed it is advisable to pro...

Page 220: ...heck the following items Check for any pieces of paper left in the back of the section indicated on the Touch Panel If the paper cannot be easily removed do not continue instead contact your service r...

Page 221: ...t your service representative with the power plug disconnected from the power outlet In normal circumstances the phone number and fax number for your service representative appear in the center of the...

Page 222: ...tabilization Image stabilization is performed while a large number of copies are being output or the temperature or hu midity inside the machine has changed Upon completion of image stabilization prin...

Page 223: ...14 When Printing Quality Has Deteriorated...

Page 224: ......

Page 225: ...ay appear on a print image If this occurs clean the Electrostatic Charger Wire according to the following procedure 1 Open the Lower Front Door of the machine 2 Carefully pull out the Charger Cleaner...

Page 226: ...ing the Print Head Glass Printing quality deteriorates if the Print Head Glass is dirty If this occurs clean the Print Head Glass ac cording to the following procedure 1 Pull out Tray 2 2 Remove the P...

Page 227: ...Slowly insert the Printhead Cleaner all the way to the back end of the Print Head Glass and then slowly pull it out Repeat this operation approximately three times for all the Print Head Glass section...

Page 228: ...Cleaning the Print Head Glass 14 14 6 d Color MF752 652 14 2...

Page 229: ...15 When the Machine Cannot Be Powered On...

Page 230: ......

Page 231: ...and the Power key for the status Check whether the Power Plug of this machine is firmly plugged into the power outlet Also check that the breaker has not tripped Check to see that the Main Power Switc...

Page 232: ...15 15 4 d Color MF752 652...

Page 233: ...16 When the Touch Panel Is Not Visible...

Page 234: ......

Page 235: ...o adjust the contrast for the Touch Panel Touch the Touch Panel In Power Save Low Power Sleep mode this machine returns from Power Save mode when the Touch Panel is touched or a key on the Control Pan...

Page 236: ...16 16 4 d Color MF752 652 Check to see that the Main Power Switch and the Power key are turned ON In case the Touch Panel does not appear even after checking it contact your service representative...

Page 237: ...17 Cannot Print...

Page 238: ......

Page 239: ...puter memory Perform a test printing to check whether printing is possible If test printing is successful this indicates there are no problems on this machine or with the print er driver In this case...

Page 240: ...ure for printing a file from a User Box refer to page 17 9 Did you specify Secure Print when executing the print job Check if the target job is saved under Secure Print If it is saved under Secure Pri...

Page 241: ...les is set to En able set a password that satis fies the password rules Does the encryption passphrase match between the printer driver and the machine Specify the same encryption passphrase for this...

Page 242: ...not be print ed Is the watermark set correctly Check the watermark settings For information on how to con figure the watermark setting re fer to page 2 29 Is the watermark density set too low Check th...

Page 243: ...punch position is not as ex pected Is the stapling position or original orientation appropriate Check the punching position in the printer driver settings For information on how to con figure the punc...

Page 244: ...ontrol Panel is displayed in Classic View double click Printers and Faxes In Windows Vista Server 2008 open the Start menu then click Control Panel Hardware and Sound Printers When Control Panel is di...

Page 245: ...ng a file from a User Box 17 17 3 Printing a file from a User Box 1 Tap User Box on the main menu 2 Select the desired User Box then tap Open 3 Select the target file then tap Print 4 Change print set...

Page 246: ...ontrol Panel Printers and Other Hardware Printers and Faxes When Control Panel is displayed in Classic View double click Printers and Faxes In Windows Vista Server 2008 open the Start menu then click...

Page 247: ...s When Control Panel is displayed in Classic View double click Printers and Faxes In Windows Vista Server 2008 open the Start menu then click Control Panel Hardware and Sound Printers When Control Pan...

Page 248: ...ap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select User Authentication Account Track User Authentication Settings User Registration 4 Tap to select 000 Public and...

Page 249: ...18 Cannot perform network fax network scan...

Page 250: ......

Page 251: ...correct E mail address set for this machine Check the E mail address of the machine and configure it For information on how to con figure the E mail address setting refer to the User s Guide DVD Are c...

Page 252: ...ting soft ware earlier than Mac OS X 10 3x use the NTLMv1 authenti cation To a destination PC run ning operating system later than Mac OS X 10 4x send data using the NTLMv2 authentication Have you spe...

Page 253: ...s Memory RX enabled If Memory RX is enabled print the fax from the Memory RX User Box For details on Memory RX refer to page 4 18 Is paper in the machine If the paper supply icon is blink ing in the s...

Page 254: ...password then tap OK 3 Select One Touch User Box Registration One Touch User Box Registration List 4 Select items to print from the address registration list 5 Set the starting number of addresses to...

Page 255: ...19 Cannot Use the Fax Function...

Page 256: ......

Page 257: ...ing method setting refer to page 19 5 Also is the correct telephone line specified in Select Line Check that the line registered in the address book and the line set at the time of fax transmission ar...

Page 258: ...ts For details contact your administra tor Has a wrong SUB been sent in F code from the sender side If a wrong sub address is re ceived with the Confidential or Relay User Box set a communi cation err...

Page 259: ...9 3 Setting Dialing Method 1 Tap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select Fax Settings Line Parameter Setting 4 Select Dialing Method and enable settings th...

Page 260: ...ting Check Dest Send 1 Tap Utility then select One Touch User Box Registration 2 Select Create One Touch Destination Address Book Public Fax 3 Select the target one touch destination then tap New 4 Ta...

Page 261: ...RX call rings 19 19 5 Setting the number of RX call rings 1 Tap Utility then select Administrator Settings 2 Enter the password then tap OK 3 Select Fax Settings Line Parameter Setting 4 Select Numbe...

Page 262: ...Setting the number of RX call rings 19 19 8 d Color MF752 652 19 5...

Page 263: ...20 Cannot Copy...

Page 264: ......

Page 265: ...o that it is pressed closely against the Original Glass The image is partially obscured or blurry Is the paper damp Replace with new dry paper Was the original not pressed close enough against the Ori...

Page 266: ...0 zoom ratio Select a paper size that is the same size as the original Otherwise tap Zoom on the copy main screen to select Au to and perform enlarged copy ing at a zoom ratio matching the paper Is th...

Page 267: ...he pa per tray turn it over and then load it again Is there a gap between the Lat eral Guide in the paper tray and the sides of the paper Slide the Lateral Guide in the paper tray against the sides of...

Page 268: ...Cannot Copy 20 20 6 d Color MF752 652 20 1...

Page 269: ...21 Cannot Save in a User Box...

Page 270: ......

Page 271: ...n For information on how to con figure the network settings refer to the User s Guide DVD Is the User Box full If the User Box is full remove un necessary files then carry out the saving operation aga...

Page 272: ...es from a User Box 21 21 4 d Color MF752 652 21 2 21 2 Deleting files from a User Box 1 Tap User Box on the main menu 2 Select the desired User Box then tap Open 3 Select files to delete then tap Dele...

Page 273: ...22 Network Error Codes...

Page 274: ......

Page 275: ...codes 22 22 Network Error Codes 22 1 About network error codes They refer to codes displayed when an error occurs in the network You can check the action to take as well as a description of the error...

Page 276: ...t network error codes are displayed 1 Start a Web browser enter the IP address of the machine in the URL field then press the Enter key 2 Select Administrator then click Login 3 Enter the password the...

Page 277: ...23 When the Bit Count Does Not Match between the Server and the Client...

Page 278: ......

Page 279: ...e print server assign the drive example C of the client computer which is shared in Step 1 as the network drive example z 3 Install the 32 bit operating system driver on the print server 4 Open the Pr...

Page 280: ...23 23 4 d Color MF752 652...

Page 281: ...24 When a Message Appears to Replace Consumables or Carry Out Cleaning...

Page 282: ......

Page 283: ...efer to page 24 11 For details on how to replace the Finisher FS 535 refer to page 24 12 For details on how to replace the Saddle Stitcher SD 512 refer to page 24 13 When the punch scrap box is full W...

Page 284: ...ser d Reference For details on the replacement procedure refer to page 24 6 When the Imaging Unit needs to be replaced When the replacement time has come for the Imaging Unit the following message app...

Page 285: ...box is full When the Waste Toner Box is full the following message appears at replacement by user Tap Start Guid ance then follow the displayed guidance to take an action d Reference For details on t...

Page 286: ...ispose of toner that remains in a Toner Cartridge toner container NOTICE Install a Toner Cartridge for each label color If you try to forcibly install a Toner Cartridge in the incorrect position it ma...

Page 287: ...Waste Toner Box Do not throw a toner or Waste Toner Box into a fire Doing so may cause hot toner to spray in all di rections which may cause burn injuries Be careful not to get the inside of the machi...

Page 288: ...to exposure to light Do not take a drum unit out of a black plas tic bag until just before it is to installed If an Imaging Unit other than for black has reached the replacement time printing can be...

Page 289: ...ing so may cause hot toner to spray in all directions which may cause burn injuries Be careful not to get the inside of the machine your clothes or hands dirty with toner If any toner does get on your...

Page 290: ...r FS 534 with Saddle Stitcher SD 511 and Punch Kit PK 520 installed Do not remove staples that remain in the machine Otherwise the stapling function will activate but no sheets will be stapled NOTICE...

Page 291: ...lled Do not remove staples that remain in the machine Otherwise the stapling function will activate but no sheets will be stapled NOTICE When moving the Saddle Stitcher be sure to only hold the handle...

Page 292: ...S 535 with Saddle Stitcher SD 512 and Punch Kit PK 521 installed Do not remove staples that remain in the machine Otherwise the stapling function will activate but though no sheets will be stapled NOT...

Page 293: ...not remove staples that remain in the machine Otherwise the stapling function will activate but though no sheets will be stapled NOTICE When moving the Saddle Stitcher be sure to only hold the handle...

Page 294: ...ing in the Finisher FS 534 24 24 14 d Color MF752 652 24 8 24 8 Punch scraps Processing in the Finisher FS 534 Tips The figure shows an optional Finisher FS 534 with Saddle Stitcher SD 511 and Punch K...

Page 295: ...652 24 15 24 9 Punch scraps Handle the Finisher FS 535 24 24 9 Punch scraps Handle the Finisher FS 535 Tips The figure shows an optional Finisher FS 535 with Saddle Stitcher SD 512 and Punch Kit PK 5...

Page 296: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

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