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Cannot print
17
17-6
d-Color MF752/652
17.1
Printing is not available when
you have selected [Public User
Access] in user authentication.
Is printing by public users per-
mitted on the machine?
Check whether printing by public
users is permitted. If not, grant
printing permission to public us-
ers.
For the procedure for permitting
printing by public users, refer to
page 17-12.
Selection of items failed in the
printer driver.
Selection may not be enabled for
certain combinations of func-
tions.
Grayed out items cannot be con-
figured.
A "conflict" message saying
"unable to configure" or "func-
tion will be canceled" appears.
Have you set up functions that
cannot be used in combination?
Check what functions are ena-
bled and redo the selection of
functions.
Cannot print according to the
settings you have configured.
The settings may not be config-
ured correctly.
Check the setting of each item of
the printer driver.
Even though a combination of
functions may be enabled in the
printer driver, that combination
may not be available on this ma-
chine.
The paper size or paper orienta-
tion specified in the application
may take precedence over the
settings in the printer driver when
printing.
Correct the settings in the appli-
cation.
The watermark cannot be print-
ed.
Is the watermark set correctly?
Check the watermark settings.
For information on how to con-
figure the watermark setting, re-
fer to page 2-29.
Is the watermark density set too
low?
Check the watermark density
setting.
For information on how to con-
figure the watermark setting, re-
fer to page 2-29.
Some graphic applications do
not print watermarks.
When using such a program, the
watermark cannot be printed.
The staple function cannot be
specified.
The staple function requires the
optional
Finisher
.
Install the required optional
product and enable them on the
printer driver.
The staple function is disabled if
envelopes, postcards, Thick 3,
Thick 4 papers or transparencies
are specified.
Check the setting of each item of
the printer driver.
For information on paper types
supported by the staple function,
refer to the User’s Guide DVD.
Cannot staple.
When printing a large number of
pages, stapling cannot be per-
formed.
Change the number of pages to
be printed.
Does the document to be printed
contain pages of a different pa-
per size?
Check the document you are
printing.
The stapling position is not as
expected.
Is the stapling position or orien-
tation appropriate?
Check the stapling position in the
printer driver settings before
printing.
For information on how to con-
figure the staple settings, refer to
page 2-23.
For the original orientation set-
ting, refer to the User’s Guide
DVD.
Description of problem
Check points
Remedy
Summary of Contents for d-COLOR MF752
Page 7: ...1 About This Machine...
Page 8: ......
Page 11: ...2 Print...
Page 12: ......
Page 51: ...3 Scan...
Page 52: ......
Page 74: ...Q14 Can I check the transmission log for scanning 3 3 24 d Color MF752 652 3 14...
Page 75: ...4 Fax...
Page 76: ......
Page 99: ...5 Copy...
Page 100: ......
Page 140: ...Q22 Can I add the company name or its logo to a copy job 5 5 42 d Color MF752 652 5 22...
Page 141: ...6 User Box...
Page 142: ......
Page 153: ...7 Driver...
Page 154: ......
Page 157: ...8 Operation Management...
Page 158: ......
Page 171: ...9 Software...
Page 172: ......
Page 177: ...10 Control Panel...
Page 178: ......
Page 188: ...Q3 Can I customize the Control Panel 10 10 12 d Color MF752 652 10 3...
Page 189: ...11 Other...
Page 190: ......
Page 199: ...12 When a Paper Staple Jam Is Occurring...
Page 200: ......
Page 217: ...13 Main Messages and Remedies...
Page 218: ......
Page 223: ...14 When Printing Quality Has Deteriorated...
Page 224: ......
Page 228: ...Cleaning the Print Head Glass 14 14 6 d Color MF752 652 14 2...
Page 229: ...15 When the Machine Cannot Be Powered On...
Page 230: ......
Page 232: ...15 15 4 d Color MF752 652...
Page 233: ...16 When the Touch Panel Is Not Visible...
Page 234: ......
Page 237: ...17 Cannot Print...
Page 238: ......
Page 249: ...18 Cannot perform network fax network scan...
Page 250: ......
Page 255: ...19 Cannot Use the Fax Function...
Page 256: ......
Page 262: ...Setting the number of RX call rings 19 19 8 d Color MF752 652 19 5...
Page 263: ...20 Cannot Copy...
Page 264: ......
Page 268: ...Cannot Copy 20 20 6 d Color MF752 652 20 1...
Page 269: ...21 Cannot Save in a User Box...
Page 270: ......
Page 273: ...22 Network Error Codes...
Page 274: ......
Page 277: ...23 When the Bit Count Does Not Match between the Server and the Client...
Page 278: ......
Page 280: ...23 23 4 d Color MF752 652...
Page 281: ...24 When a Message Appears to Replace Consumables or Carry Out Cleaning...
Page 282: ......