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Cannot print
17
17-4
d-Color MF752/652
17.1
Print processing on the compu-
ter has finished, but printing
does not start.
Is another printer specified?
Check the specified printer
name.
Is the network or USB cable dis-
connected?
Make sure that the cables are
correctly connected.
Has an error occurred on the ma-
chine?
Check the control panel of this
machine.
Are unprocessed jobs queued on
the machine?
Tap [Job List] to check the job
sequence.
When [Job Priority Operation
Settings] is enabled in the [Ad-
ministrator Settings] of this ma-
chine, only the jobs that are not
experiencing problems are proc-
essed.
Did you specify [Save in User
Box] when executing the print
job?
Check if the target job is saved in
a User Box. If a file is saved in a
User Box, print it from the User
Box.
For the procedure for printing a
file from a User Box, refer to
page 17-9.
Did you specify [Secure Print]
when executing the print job?
Check if the target job is saved
under [Secure Print]. If it is saved
under [Secure Print], print the file
from the Secure Print User Box.
For details on the Secure Print
function, refer to page 2-8.
Is [Secure Print Only] specified
on the machine?
Execute the print job in [Secure
Print] mode. For details on the
Secure Print function, refer to
page 2-8.
If account track is enabled, are
the account name and password
correct?
Enter the correct account name
and password.
If user authentication is enabled,
are the user name and password
correct?
Enter the correct user name or
password.
Does the encryption passphrase
match between the printer driver
and the machine?
Specify the same encryption
passphrase for this machine and
the printer driver.
For the encryption passphrase
setting procedure for the printer
driver, refer to page 17-10.
Description of problem
Check points
Remedy
Summary of Contents for d-COLOR MF752
Page 7: ...1 About This Machine...
Page 8: ......
Page 11: ...2 Print...
Page 12: ......
Page 51: ...3 Scan...
Page 52: ......
Page 74: ...Q14 Can I check the transmission log for scanning 3 3 24 d Color MF752 652 3 14...
Page 75: ...4 Fax...
Page 76: ......
Page 99: ...5 Copy...
Page 100: ......
Page 140: ...Q22 Can I add the company name or its logo to a copy job 5 5 42 d Color MF752 652 5 22...
Page 141: ...6 User Box...
Page 142: ......
Page 153: ...7 Driver...
Page 154: ......
Page 157: ...8 Operation Management...
Page 158: ......
Page 171: ...9 Software...
Page 172: ......
Page 177: ...10 Control Panel...
Page 178: ......
Page 188: ...Q3 Can I customize the Control Panel 10 10 12 d Color MF752 652 10 3...
Page 189: ...11 Other...
Page 190: ......
Page 199: ...12 When a Paper Staple Jam Is Occurring...
Page 200: ......
Page 217: ...13 Main Messages and Remedies...
Page 218: ......
Page 223: ...14 When Printing Quality Has Deteriorated...
Page 224: ......
Page 228: ...Cleaning the Print Head Glass 14 14 6 d Color MF752 652 14 2...
Page 229: ...15 When the Machine Cannot Be Powered On...
Page 230: ......
Page 232: ...15 15 4 d Color MF752 652...
Page 233: ...16 When the Touch Panel Is Not Visible...
Page 234: ......
Page 237: ...17 Cannot Print...
Page 238: ......
Page 249: ...18 Cannot perform network fax network scan...
Page 250: ......
Page 255: ...19 Cannot Use the Fax Function...
Page 256: ......
Page 262: ...Setting the number of RX call rings 19 19 8 d Color MF752 652 19 5...
Page 263: ...20 Cannot Copy...
Page 264: ......
Page 268: ...Cannot Copy 20 20 6 d Color MF752 652 20 1...
Page 269: ...21 Cannot Save in a User Box...
Page 270: ......
Page 273: ...22 Network Error Codes...
Page 274: ......
Page 277: ...23 When the Bit Count Does Not Match between the Server and the Client...
Page 278: ......
Page 280: ...23 23 4 d Color MF752 652...
Page 281: ...24 When a Message Appears to Replace Consumables or Carry Out Cleaning...
Page 282: ......