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d-Color MF752/652
17-3
17.1
Cannot print
17
17
Cannot Print
17.1
Cannot print
Description of problem
Check points
Remedy
A message saying "Printer is not
connected" or "Print Error" ap-
pears on the computer screen.
Is the power turned on?
Check the
Main Power Switch
of this machine.
If a hub is used, also check the
hub power.
Has the machine been placed in
the ErP Auto Power Off mode?
If the machine is placed into the
ErP Auto Power Off mode, it can-
not receive any jobs. Press the
Power
key to release the ErP
Auto Power Off mode.
For the ErP Auto Power Off
mode, refer to page 11-5.
Is another printer specified?
Check the specified printer
name.
Is the network or USB cable dis-
connected?
Make sure that the cables are
correctly connected.
If a hub is used, also check the
connection with the hub.
Has an error occurred on the ma-
chine?
Check the
Control Panel
of this
machine.
Is there sufficient available com-
puter memory?
Perform a test printing to check
whether printing is possible.
If test printing is successful, this
indicates there are no problems
on this machine or with the print-
er driver. In this case, remove the
cause of memory shortage.
If test printing fails, resolve any
problems that may be occurring
in the machine or with the printer
driver.
For the test printing procedure,
refer to page 17-8.
A postscript error appears on
the computer screen.
Is there sufficient available com-
puter memory?
Perform a test printing to check
whether printing is possible.
If test printing is successful, this
indicates there are no problems
on this machine or with the print-
er driver. In this case, remove the
cause of memory shortage.
If test printing fails, resolve any
problems that may be occurring
in the machine or with the printer
driver.
For the test printing procedure,
refer to page 17-8.
There may be an error in the ap-
plication software settings.
Refer to the user's manual of the
application software to check the
settings.
Are the file printing settings cor-
rect?
Change the settings and try to
print again.
Summary of Contents for d-COLOR MF752
Page 7: ...1 About This Machine...
Page 8: ......
Page 11: ...2 Print...
Page 12: ......
Page 51: ...3 Scan...
Page 52: ......
Page 74: ...Q14 Can I check the transmission log for scanning 3 3 24 d Color MF752 652 3 14...
Page 75: ...4 Fax...
Page 76: ......
Page 99: ...5 Copy...
Page 100: ......
Page 140: ...Q22 Can I add the company name or its logo to a copy job 5 5 42 d Color MF752 652 5 22...
Page 141: ...6 User Box...
Page 142: ......
Page 153: ...7 Driver...
Page 154: ......
Page 157: ...8 Operation Management...
Page 158: ......
Page 171: ...9 Software...
Page 172: ......
Page 177: ...10 Control Panel...
Page 178: ......
Page 188: ...Q3 Can I customize the Control Panel 10 10 12 d Color MF752 652 10 3...
Page 189: ...11 Other...
Page 190: ......
Page 199: ...12 When a Paper Staple Jam Is Occurring...
Page 200: ......
Page 217: ...13 Main Messages and Remedies...
Page 218: ......
Page 223: ...14 When Printing Quality Has Deteriorated...
Page 224: ......
Page 228: ...Cleaning the Print Head Glass 14 14 6 d Color MF752 652 14 2...
Page 229: ...15 When the Machine Cannot Be Powered On...
Page 230: ......
Page 232: ...15 15 4 d Color MF752 652...
Page 233: ...16 When the Touch Panel Is Not Visible...
Page 234: ......
Page 237: ...17 Cannot Print...
Page 238: ......
Page 249: ...18 Cannot perform network fax network scan...
Page 250: ......
Page 255: ...19 Cannot Use the Fax Function...
Page 256: ......
Page 262: ...Setting the number of RX call rings 19 19 8 d Color MF752 652 19 5...
Page 263: ...20 Cannot Copy...
Page 264: ......
Page 268: ...Cannot Copy 20 20 6 d Color MF752 652 20 1...
Page 269: ...21 Cannot Save in a User Box...
Page 270: ......
Page 273: ...22 Network Error Codes...
Page 274: ......
Page 277: ...23 When the Bit Count Does Not Match between the Server and the Client...
Page 278: ......
Page 280: ...23 23 4 d Color MF752 652...
Page 281: ...24 When a Message Appears to Replace Consumables or Carry Out Cleaning...
Page 282: ......