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22. IMAGE QUALITY PROBLEM
Field Service Ver. 2.0 Jul. 2009
884
TROUBLESHOOTING
22.3.21
Printer monocolor: foggy background
A. Typical faulty images
B. Troubleshooting procedure
A02EF4C510DA
ABCD
ABCD
ABCD
ABCD
ABCD
Step
Section
Check item
Result
Action
1
Warning display
The maintenance call mark is
displayed on the panel.
YES
Take action according to the
warning code shown on the
state confirm screen.
2
State Confirma-
tion
o
Table
Number
(Service Mode)
Check data for Vg and Vdc.
Color
Vdc: around 400 V
Vg : around 500 V
Black
Vdc: around 400 V
Vg : around 500 V
NO
Go to next step.
3
State Confirma-
tion
o
Level His-
tory 1
(Service Mode)
Check TCR data.
(specified rang: 6 to 8 %)
NO
Go to next step.
4
IDC output value is around 4.3 V.
NO
Clean IDC sensor and execute
the image stabilization.
Check image transfer belt for
damage and correct as neces-
sary.
5
Level history data
check results
Low TCR and low Vg and Vdc
YES
Go to step 10.
6
Low TCR and high Vg and Vdc
YES
Go to step 12.
7
TCR falling within specified range
and low Vg and Vdc
YES
Go to step 10.
8
TCR falling within specified range
and high Vg and Vdc
YES
Go to step 12.
9
The situations other than the above-
mentioned.
YES
Go to step 10.
10
Imaging unit
Dirty on the outside.
YES
Clean.
11
PH unit
The surface of the PH window is
dirty.
YES
Clean with cleaning jig.
12
Image Process
Adjustment
o
Background Volt-
age Margin
(Service Mode)
The problem is eliminated after
background voltage margin has
been adjusted.
NO
Go to next step.
Service Manual Y110571-1
Summary of Contents for d-color MF651
Page 1: ...d Color MF651 d Color MF551 d Color MF451 Color Printer SERVICE MANUAL Code Y110571 1...
Page 24: ...MEASURES TO TAKE IN CASE OF AN ACCIDENT S 22 Blank Page...
Page 27: ...d Color MF651 d Color MF551 d Color MF451 Color Printer SERVICE MANUAL Code Y110571 1...
Page 1053: ...UPDATING STATUS DATE UPDATED PAGES PAGES CODE 10 2009 1ST EDITION 1053053 Y110571 1...