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Field Service Ver. 2.0 Jul. 2009
19. TROUBLE CODE
799
TROUBLESHOOTING
19.5.84
C2551: Abnormally low toner density detected cyan TCR sensor
19.5.85
C2553: Abnormally low toner density detected magenta TCR sensor
19.5.86
C2555: Abnormally low toner density detected yellow TCR sensor
Relevant parts
Imaging unit /C
Imaging unit /M
Imaging unit /Y
Toner cartridge /C
Toner cartridge /M
Toner cartridge /Y
Toner empty sensor/C (PZS/C)
Toner empty sensor/M (PZS/M)
Toner empty sensor/Y (PZS/Y)
Toner supply motor/Y (M9)
Toner supply motor/M (M10)
Toner supply motor/C (M11)
Toner cartridge motor Y/M (M13)
Toner cartridge motor C/K (M14)
Printer control board (PRCB)
Step
Action
WIRING DIAGRAM
Control signal
Location (Electri-
cal component)
1
Perform image troubleshooting procedure if
image density is low.
—
—
2
Clean the TCR sensor window on the
underside of the imaging unit if dirty
—
—
3
Reinstall imaging unit
—
—
4
Reinstall toner cartridge
—
—
5
M9, M10, M11 operation check
(At this time, IU must be non-installation.)
M9: PRCB CN19-1 to 4
M10: PRCB CN19-5 to 8
M11: PRCB CN19-9 to 12
C-21
6
M13, M14 operation check
M13: PRCB CN20-5 to 8
M14: PRCB CN20-9 to 12
K-6
7
If the toner empty sensor and its surround-
ings inside the sub hopper are dirtied with
toner, clean them.
—
—
8
Change imaging unit
—
—
9
PRCB ICP1 or ICP2 conduction check
—
—
10
Change PRCB.
—
—
Y110571-1 Service Manual
Summary of Contents for d-color MF651
Page 1: ...d Color MF651 d Color MF551 d Color MF451 Color Printer SERVICE MANUAL Code Y110571 1...
Page 24: ...MEASURES TO TAKE IN CASE OF AN ACCIDENT S 22 Blank Page...
Page 27: ...d Color MF651 d Color MF551 d Color MF451 Color Printer SERVICE MANUAL Code Y110571 1...
Page 1053: ...UPDATING STATUS DATE UPDATED PAGES PAGES CODE 10 2009 1ST EDITION 1053053 Y110571 1...