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Field Service Ver. 2.0 Jul. 2009
12. SERVICE MODE
515
ADJUSTMENT
/ SETTING
12.7.9
List of the CS Remote Care error code
A. When connecting by modem
Error code
Error
Solution
0001
The line is busy (Busy detection)
• Transmit again manually.
0002
Failure of the Modem default setting at transmit-
ting (When the transmission completes with
modem initial setting failed)
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
0003
Timeout of CONNECT at transmitting
(No response to ATD)
• Transmit again manually
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
0005
Timeout of CONNECT at receiving
(No response to ATA)
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
0006
Shut down of the data modem line (Host)
(Carrier OFF is detected)
• No solution, because the line is
shut down at the host side.
0008
Timeout of start request telegram delivery
(Start request telegram is not delivered after line
connection)
• Transmit again manually.
0009
Timeout of finish request telegram delivery
(Finish request telegram is not delivered (Start of
shut down).)
• Transmit again manually.
000A
Receiving rejection
(Receiving is made when the main body is set to
reject receiving.)
• Check the setting condition of
the host side.
• Check the setting condition of
the main body side.
000B
RS232C driver over run
(When the modem detects over run.)
• If the same error is detected
several times, turn the modem
power OFF and ON.
000C
If the same error is detected several times, turn
the modem power OFF and ON.
• If the same error is detected
several times, turn the modem
power OFF and ON.
000D
Break Interrupt (BI) indicator
(When the modem detects Break Interrupt (BI)
indicator.)
• If the same error is detected
several times, turn the modem
power OFF and ON.
0011
Baud rate ERROR
(When selected baud rate is out of the specifica-
tion (9600 bps to 38400 bps).)
• Check the baud rate of the
software DipSW.
0018
Machine ID has already been registered
(Request telegram 2 (SET-UP) comes from the
main body that has already registered machine
ID.)
• Set the initial registrations
again for all including the host
side.
0019
Center ID error
(Center ID of the host is not identical with the one
of start request telegram.)
• Check center ID setting of the
main body side.
• Check center ID setting of the
main body side.
Y110571-1 Service Manual
Summary of Contents for d-color MF651
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