Olivetti d-Color MF 4003, Service Manual

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d-Color MF4003/MF3303
J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 3. DEBUG
SETTINGS
J-30
3. DEBUG SETTINGS
3.1 Outline
• To configure the settings on log information acquisition performed to analyze the MFP controller's internal operation.
NOTE
▪ Before the procedure, set the switch No. 155 to [00000001] at Bit assignment/[01] at HEX assignment in [Service Mode] ->
[System 2] -> [Software Switch Setting].
Starting procedure
1. Call the initial screen of Service Mode.
2. Press the following keys in this order.
• Stop -> 6 -> 1 -> 8
3. Call the Debug Setting screen.
Example of the Debug Setting screen
Exiting procedure
1. Touch [Exit] on the Service Mode screen.
2. Turn OFF the main power switch. Wait 10 seconds, then turn ON the main power switch again.
3.2 Debug Log Output
• To select debug log data to be output and save it in a USB memory.
• Logs obtained under normal operation and logs obtained upon occurrence of trouble are separated and stored in different areas. Up to 20
logs can be stored.
• Logs obtained under normal operation: 10 logs
• Logs obtained upon occurrence of trouble: 10 logs
• When the number of saved logs reaches the upper limit, files are overwritten starting from the oldest file.
NOTE
▪ If a USB memory is not connected to the USB port of MFP or [Administrator] -> [Security] -> [Security Details] -> [Export Debug
Log] is set to [Restrict], output is unavailable.
Setting item Contents
All Outputs available all logs.
Select File Specifies a desired file and outputs it. Capable of narrowing file types from [Normal], [Trouble], or [Print Data].
Select Time Specifies a desired period and outputs corresponding data.
Shared Memory -> HDD Manually stores debug information written in the memory into the body storage.
After selecting [Save], saving is started by pressing the Start key.
HDD -> USB Memory Outputs debug information stored in the body storage into a USB flash drive.
After selecting [Output], saving is started by pressing the Start key.
3.3 Acquiring Mode
• To select mode used to acquire debug logs.
• If the cause of a problem cannot be identified by the debug logs acquired in basic mode, obtain more detailed debug logs in Enhance mode
and analyze them.
Setting item Contents Default setting
Basic Normal mode Stores debug information saved in the memory into the body storage.
○
Enhance Mode that enables you to obtain more detailed debug information than Basic mode.
When a large amount of detailed information must be output, the CPU or other devices is heavily loaded
and the performance of MFP is affected.
Enhance mode
• When "Enhance" is selected, configure the following items.
Service Manual Y119930-3