MPS730b User’s Guide > 112
E-Mail Related Problems
This section explains how to troubleshoot problems when the
mail notification services and E-mail Printing features are used.
Symptom
Reason/Action
Cannot perform E-
mail printing.
Check the following settings:
• Is the printer e-mail address specified?
• Is [Enable] set for [Receive E-mail]?
• Are the SMTP server IP address and POP3
server IP address (if [POP3] is selected as
the receive protocol) specified correctly?
• Are the POP user name and password
specified correctly?
Are the SMTP server and POP server working
correctly?
Check with your network administrator.
During E-mail
printing, the attached
PDF file was not
printed.
If the memory capacity is insufficient, it may
not be printed. If you print big attachments
frequently, we recommend adding memory.
During mail
notification services,
the printer status was
not notified by e-mail.
Check the following settings:
• Is the printer e-mail address specified?
• Is [Enable] set for [Mail Notice Service]?
• Are the SMTP server IP address and POP3
server IP address (if [POP3] is selected as
the receive protocol) specified correctly?
• Are the POP user name and password
specified correctly?
• Are the items to be notified set correctly?
• Are the destination e-mail addresses
entered correctly?
Are the SMTP server and POP server working
correctly?
Check with your network administrator.
Summary of Contents for MPS730b
Page 1: ...User s Guide 59102201 my okidata com MPS730b...
Page 26: ...MPS730b User s Guide 26 2 Remove the tray from the printer 3 If installed remove the lid...
Page 87: ...MPS730b User s Guide 87 4 Open and close cover A Doing this will clear the error message...
Page 90: ...MPS730b User s Guide 90 Paper Jams Inside Cover C Duplex Unit 1 Remove the rear tray C...
