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Oki ML6300 User Manual Download Page 47

Troubleshooting > 47

R

ESPONDING

 

TO

 

ALARM

 

CONDITIONS

Use the following table for guidance on how to respond to 
indicated alarm conditions.

INDICATOR

ALARM MEANINGS AND ACTIONS

SEL

ALARM

OFF

ON

Paper has run out. Add paper and press the SEL 

button.

OFF

Flashing

The Paper Type lever is wrongly set for the type of 

paper in use. Press the SEL button and set the 

Paper Type lever to the correct position.

OFF

Flashing

Problem with cut sheet feeding. Remove the cut 

sheet.

Flashing

ON

Print data is received but printing does not start 

because no paper is being fed. Insert paper.

Flashing

Flashing

Printing cannot be resumed at this stage. Turn the 

power OFF, verify that the carriage moves 

properly, then turn the power ON again.
If the problem is still there after you turn the 

power ON again, contact your dealer.

Summary of Contents for ML6300

Page 1: ...User s guide ML6300FB ML6300 ...

Page 2: ...f the information contained herein The most up to date drivers and manuals are available from the Oki Printing Solutions web site http www okiprintingsolutions com Copyright 2006 Oki Printing Solutions Oki OKI Printing Solutions and Microline are registered trademarks of Oki Electric Industry Company Ltd ENERGY STAR is a trademark of the United States Environmental Protection Agency Microsoft MS D...

Page 3: ...rfaces 15 Interconnection 16 Installing the printer driver 16 Printing a test page 16 Printing from a computer 17 Paper handling 18 Loading cut sheet paper 18 Ejecting cut sheet paper 20 Loading continuous forms 20 Setting up continuous forms 20 Feeding continuous forms 21 Tearing off continuous forms 24 Aligning the tear off perforations 24 Removing continuous forms 25 Setting the Paper Thickness...

Page 4: ...rinter 46 Responding to alarm conditions 47 Responding to general problems 48 Cleaning your printer 54 Printer exterior 54 Printer interior 54 Consumables and accessories 56 Consumables 56 Changing a ribbon cartridge 56 Consumable order information 61 Accessories 61 Accessory order information 61 Specifications 62 Appendix A Rear Cover removal 65 Removal 65 Refitting 66 Index 67 Oki Printing Solut...

Page 5: ...ides additional information to supplement the main text CAUTION A caution provides additional information which if ignored may result in equipment malfunction or damage WARNING A warning provides additional information which if ignored may result in a risk of personal injury ...

Page 6: ...e web site www okiprintingsolutions com for the most up to date version for your printer and forms part of the overall user support listed below Installation Safety booklet provides information as to safe use of the printer This is a paper document that is packaged with the printer and should be read before setting up your printer Set up guide to describe how to unpack connect and turn on your pri...

Page 7: ...accessories On line Help on line information accessible from the printer driver and utility software ON LINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader Use the navigation and viewing tools provided in Acrobat You can access specific information in two ways In the list of bookmarks down the left hand side of your screen click on the topic of interest to jump to ...

Page 8: ...is 1 From the toolbar select File then Print or press the Ctrl P keys 2 Choose which pages you wish to print a All pages 1 for the entire manual b Current page 2 for the page at which you are looking c Pages from and to 3 for the range of pages you specify by entering their page numbers 3 Click on OK 1 2 3 ...

Page 9: ...iner in case you ever need to ship or transport your printer IDENTIFYING COMPONENT PARTS The main parts of your printer are identified and briefly explained below FRONT VIEW 1 Print Head prints the characters on the paper WARNING If you have not already done so familiarise yourself with the content of the Installation Safety booklet supplied with your printer 1 2 3 4 5 6 7 8 9 10 ...

Page 10: ...ter power ON OFF 5 Platen Knob turn to move or eject the paper 6 Paper Tray to hold cut sheet paper for use by the printer one sheet at a time 7 Paper Guide can be adjusted as required to locate the left edge of cut sheet paper 8 Paper Type Lever set according to the type of paper used cut sheet or continuous forms 9 Paper Thickness Lever set according to the thickness of the paper There is also a...

Page 11: ...onnector connect to USB interface cable 3 Parallel connector connect to parallel interface connector 4 Pin Tractor to load and feed continuous forms 5 Power connector connect to printer power cable 6 Rear Cover open and close for access for example when loading continuous forms To remove completely see Appendix A Rear Cover removal on page 65 1 2 3 4 5 6 ...

Page 12: ...irm solid surface on which to site your printer Allow enough space around your printer e g at least 60 cm from any wall for easy access to the Platen Knob and the various paper feed paths Make sure a grounded power outlet is available nearby 60 cm 75 cm ...

Page 13: ...s set to OFF 2 Connect the power cable connector 1 to the power connector 2 on the printer 3 Connect the power cable to a 220 240 V AC power outlet and switch on the outlet power 4 Turn the printer Power Switch to ON 5 Check that the POWER indicator on the control panel illuminates 1 2 ...

Page 14: ...p the paper and start the test print NOTE If required you can pause the test print by pressing the SEL button and then resume the test print by again pressing the SEL button 5 When the test print has completed the paper is automatically ejected NOTE If you want to abort the test print for any reason press the SEL button followed by the PARK button to eject the paper and then turn the printer Power...

Page 15: ... Windows 98 or above This port requires a shielded cable less than 5m long conforming to USB version 2 0 NOTE Interface cables are not supplied with your printer The following interfaces are available as optional accessories and are described in their accompanying installation documentation RS232 Serial interface 100BASE TX 10BASE T network connection NOTE Refer to the Network Configuration Guide ...

Page 16: ...ert the Drivers CD into your computer and follow the on screen instructions to install the printer driver for use with your printer PRINTING A TEST PAGE As an example using Windows XP 1 Use Start Printers and Faxes to show the Printers and Faxes window 2 Highlight the driver for your printer 3 Use File Properties to show the Properties window 4 On the General tab click the Print Test Page button 5...

Page 17: ...from for example a Windows application on your computer make your printing selections from the driver windows that appear on screen These driver windows have been designed to be easy to use and intuitive while supplementary on line help is available by clicking each window Help button ...

Page 18: ...DING CUT SHEET PAPER 1 Ensure that the printer is turned ON NOTE If there are any continuous forms in the printer eject them as described in Removing continuous forms on page 25 2 Ensure that the Pin Tractor covers 1 are closed to avoid the possibility of paper jams 3 Ensure the Paper Type Lever 1 is set to Cut Sheet 1 1 1 ...

Page 19: ...ss Lever 4 to suit the paper See Setting the Paper Thickness lever on page 26 NOTE If the Paper Thickness Lever setting does not match the paper being used paper feeding and printing may not work properly 6 With the printing side upwards and the left edge aligned with the Paper Guide 1 carefully insert the paper on the Paper Tray 2 into the printer until it is gripped 1 2 3 4 1 2 ...

Page 20: ...f required add another sheet for the printer to continue printing from where it left off To eject a cut sheet left in the printer carry out the following 1 Press the SEL button to put the printer off line 2 Press the PARK button and the paper is ejected to the Paper Tray NOTE Paper longer than A4 length 297 mm may overlap and possibly fall off the Paper Tray LOADING CONTINUOUS FORMS SETTING UP CON...

Page 21: ...E If there is a cut sheet in the printer eject it as described in Ejecting cut sheet paper on page 20 2 Ensure the Paper Type Lever 1 is set to Continuous Forms 3 Adjust the Paper Thickness Lever to suit the paper See Setting the Paper Thickness lever on page 26 NOTE If the Paper Thickness Lever setting does not match the paper being used paper feeding and printing may not work properly 4 Open the...

Page 22: ...tal character centre mark 2 Press the locking lever back down to lock the Pin Tractor in the desired position 6 Lift the locking lever 1 of the right Pin Tractor and slide the Pin Tractor to the required position to accommodate the width of the continuous forms to be used Move the rear paper guide 2 to midway between the left 3 and right 4 Pin Tractors 1 2 1 2 3 4 ...

Page 23: ... sprocket pins 3 then close the covers 8 Adjust the right Pin Tractor 1 to accommodate the width of the continuous forms taking care that the forms are held neither too loosely nor too tightly between the Pin Tractors Press the locking lever 2 down to lock the right Pin Tractor in the desired position 9 Close the Rear Cover by gently swinging it downwards to the horizontal and then pushing it inwa...

Page 24: ...he tear off perforations in the direction shown Using excessive force may result in tearing at a position other than the tear off perforations 3 Press the TEAR button FF LOAD button or LF button to reposition the continuous forms in the printer back to the first line print position ALIGNING THE TEAR OFF PERFORATIONS If the tear off perforations are not aligned with the paper cutter on the Top Cove...

Page 25: ... buttons after the tear off perforations have been aligned with the paper cutter REMOVING CONTINUOUS FORMS 1 Tear off the continuous forms See Tearing off continuous forms on page 24 2 Press the SEL button to set the printer off line and reposition the continuous forms in the printer 3 Press the PARK button to move the front edge of the continuous forms backwards to the Pin Tractors NOTE The ALARM...

Page 26: ...downwards to the horizontal and then pushing it inwards until it locks into position SETTING THE PAPER THICKNESS LEVER There are 10 lever positions the first 9 for printing purposes and the tenth to facilitate ribbon replacement Set the Paper Thickness lever for different paper types as follows 1 PAPER TYPE LEVER POSITION 1 2 3 4 5 9 Cut sheet paper See below 52 80 gsm X 81 127 gsm X 128 156 gsm X...

Page 27: ...pin breakage ribbon snagging Printing can be carried out with the lever position set to 4 for paper thickness up to 0 39 mm When lever positions 5 9 are selected printing quality for carbon paper may decline resulting in illegible characters for example 4 part X 5 part X 6 part X PAPER TYPE LEVER POSITION 1 2 3 4 5 9 OVERALL PAPER THICKNESS LEVER POSITION 0 06 0 12 mm 1 0 13 0 21 mm 2 0 22 0 30 mm...

Page 28: ...Operating instructions 28 OPERATING INSTRUCTIONS CONTROL PANEL The status alarm indicators and button switches on the control panel allow you to check printer status and control the printer ...

Page 29: ...i e no paper present OFF Paper present status Flashing Paper jam alarm status Media switch alarm status When flashing together with the SEL indicator printing cannot be resumed at this stage Turn the power OFF verify that the carriage moves properly then turn the power ON again If the problem is still there after you turn the power ON again contact your dealer High temperature alarm status MENU ON...

Page 30: ... line and off line Continuous Forms mode Continuous form fed until first line of next page On line and off line Cut sheet manual mode Ejects the cut sheet TEAR On line Continuous Forms mode Delivers the continuous form to the cut position If the button is pressed again or data is received the original form position is restored On line Cut sheet manual mode Ineffective Off line Ineffective PARK Con...

Page 31: ...old this button combination down for continuous feeding or ejecting of paper SHIFT PARK On line Ineffective Off line Saves the set paper start position first line print position SHIFT TEAR On line Quieter print mode Each press of the button pair progresses the printer through Quieter print mode High multipart print mode Normal print mode Off line Ineffective SWITCH STATUS FUNCTION ...

Page 32: ...printer power is OFF while holding down the SEL button set the printer Power Switch to ON b If the printer power is ON press the SHIFT and SEL buttons together 3 Place the cut sheet on the Paper Tray The cut sheet is taken into the printer automatically and the printer prompts you to request a menu settings print 4 Press the PARK button and the printer prints out all the menu items currently selec...

Page 33: ...he required setting 3 Repeat steps 1 and 2 as required to change settings for other items 4 To exit menu setting press SHIFT and SEL together to save the new settings and exit menu setting mode NOTE Switching the printer OFF does not save the new settings MENU ITEMS AND SETTINGS In the menu settings tables below factory default settings are shown emboldened ITEM FUNCTION SETTING Emulation Mode Sel...

Page 34: ...able Set I Set II Language Set Select a language character set ASCII French German British Danish I Swedish I Italian Spanish I Japanese Norwegian Danish II Spanish II Latin American French Canadian Dutch Swedish II Swedish III Swedish IV Turkish Swiss I Swiss II Publisher Zero Character Select either print font pattern to receive a zero character located at 30H in ANK code or at AA30H in a single...

Page 35: ...icky MJK ISO Latin 2 Hebrew NC 862 Hebrew OC Turkey_857 Latin 5 Windows Turkey Windows Hebrew Ukrainian Bulgarian ISO Latin 6 8859 10 Windows Baltic Baltic_774 KBL Lithuanian Cyrillic Latvian Roman 8 Icelandic 861 Multilingual 858 ISO 8859 15 Greek_737 Asmo449 Asom708 Arabic864 Windows Arabic Slashed Letter 0 Set whether to convert slashed 0 located at 9BH and 9DH in USA code page or not Yes No Mu...

Page 36: ...ct Pitch 12CPI IBM PPR AGM only Set how to handle an SI command received in 12 CPI mode 12 CPI 20 CPI Reset Inhibit Set whether to enable or disable an initial command No Yes Select Language Set EPSON only Set whether to enable or disable a combination of the code page setting and the language setting by menu Combined Code Page Only Impact Mode Select print mode on power on This item is referred t...

Page 37: ...ed With this setting the right margin is set For reduced size prints at 75 or 50 136 characters are printed 10 6 in 8 in Form Tear Off Select manual or auto as the method to advance a continuous form to the form tear off position Off 500 ms 1 sec 2 sec Skip Over Perforation Select whether to skip over perforation or not When a skip over perforation setup command is received the received command is...

Page 38: ...inuous form mode only Print Tear OFF Auto Eject Position Select a printable area at the bottom of cut sheets of paper in cut paper mode the character centre position 6 35 mm 1 4 in 14 8 mm Page Length Cut Sheet Select the page length of cut paper 3 5 in 4 in 5 5 in 6 in 7 in 8 in 8 5 in 11 in 11 2 3 in 12 in 14 in 16 57 in 5 in 3 in 3 25 in TOF Cut Sheet Select the reference position for the TOF p...

Page 39: ... not in accordance with IEEE1284 Enable Disable TOF Adjustment Cut Sheet Select an adjustment value for the reference position in regard to the TOF position of cut paper passbooks The position moves to the rear of the form by and to the top of the form by in 1 60 in increments 7 1 0 7 1 Rear Load Adjustment Select an adjustment value for the reference position in regard to the TOF position of a co...

Page 40: ...s to the right or left in 1 720 in increments 10 1 0 10 1 Registration Normal Adjust the print starting position on printing in the reverse direction The position moves to the right or left in 1 720 in increments 10 1 0 10 1 Registration High1 Adjust the print starting position on printing in the reverse direction The position moves to the right or left in 1 720 in increments 10 1 0 10 1 Registrat...

Page 41: ... at this stage 4 In continuous forms mode press the FF LOAD button In cut sheet manual feeding mode press the FF LOAD button and place the paper on the Paper Tray After the paper has started to be taken into the printer continue to press the FF LOAD button and the paper is taken into the 6 35 mm 0 25 in position 5 Align the paper with the first print line position as follows In off line mode press...

Page 42: ...tandard file printing operations 1 Ensure the SEL indicator is illuminated 2 Hold down the SHIFT button and press the TEAR button The QUIET indicator turns off Quiet printing Use this for quieter printing 1 Ensure the SEL indicator is illuminated 2 Hold down the SHIFT button and press the TEAR button The QUIET indicator is illuminated Emphasis printing Use this for printing multipart forms You hav...

Page 43: ... the paper below it fails use emphasis printing In emphasis printing mode printing is carried out twice The print may become blurred if high density characters and graphics are printed using a new ribbon In emphasis mode ensure that the paper is flat to avoid possible printing errors ...

Page 44: ... the Power Switch to OFF 2 Open the Top Cover 3 Set the Paper Thickness lever to the Replace Ribbon position position 10 WARNING Do not carry out any operations inside the printer with the Power Switch set to ON WARNING The Print Head may be hot after printing Allow it to cool before touching it ...

Page 45: ...front or rear of the printer 6 If a paper fragment remains inside the printer a use forceps to grip and extract it or b insert a triple folded sheet from the Paper Tray and turn the Platen Knob to pass the folded sheet through and push out the paper fragment 7 When the paper jams are cleared close the printer Top Cover 8 Set the Power Switch to ON ...

Page 46: ...Tractors 5 Rotate the Platen Knob and remove the forms from the front or rear of the printer 6 If a form fragment remains inside the printer place two or three forms in a stack on the Pin Tractors and turn the Platen Knob to push the fragment out of the printer 7 When the paper jams are cleared close the Rear Cover by gently swinging it downwards to the horizontal and then pushing it inwards until...

Page 47: ...e type of paper in use Press the SEL button and set the Paper Type lever to the correct position OFF Flashing Problem with cut sheet feeding Remove the cut sheet Flashing ON Print data is received but printing does not start because no paper is being fed Insert paper Flashing Flashing Printing cannot be resumed at this stage Turn the power OFF verify that the carriage moves properly then turn the ...

Page 48: ...rrectly The printer has just stopped printing Press the SEL button There is no paper in the printer Load paper SEL indicator is illuminated but no printing takes place Inrterface cable is disconnected Reconnect the interface cable Wrong interface cable has been used Use correct interface cable The print head is moving but no printing takes place The ribbon cartridge has not been installed Install ...

Page 49: ... Print blurring The characters are too pale to display properly on the paper The Paper Thickness lever position does not match the paper Correct the Paper Thickness lever setting The printer is set to print at high speed Set the speed to normal The ribbon has reached its end of life Replace the ribbon by a new one The ribbon cartridge is not installed correctly Reinstall the ribbon cartridge corre...

Page 50: ...ts The TOF is not correctly selected Initialise the printer Select correct TOF for cut sheet and continuous forms Select the first line print position and adjust the paper top position Reselect the margin correctly in the application Too large or small left and or right margins The left or right margin is not correctly selected Incorrect positions of the Paper Guide or Pin Tractors Select and adju...

Page 51: ...cted Cancel tear off perforation spacing Broken and uneven vertical lines This may happen in bidirectional printing Use Print Registration in the adjustment mode to adjust Too large or small line spacing Line spacing is not selected correctly Reselect line spacing correctly in the application Split print Blanks appear in graphic printout This is a paper feed error which is especially notable in pr...

Page 52: ...aper is off the Pin Tractors Reload paper correctly The adjust lever position does not match the paper type Set the adjust lever to the correct position Paper distortion or jam Forms are loaded with their left holes out of line with the right ones Load forms with their left holes in line with the right ones Inadequate distance between the left and right Pin Tractors making for loose paper Relocate...

Page 53: ... in use Select the paper length in number of lines in the application Abnormal switchover between cut sheet and continuous forms modes No cut sheet feed The printer is in continuous forms mode Set the Paper Type lever to cut sheet mode No continuous forms feed The printer is in cut sheet mode Set the Paper Type lever to continuous forms mode Paper feed operations for both cut sheets and continuous...

Page 54: ...inter exterior PRINTER INTERIOR Clean the interior of the printer every 6 months or 300 hours of operation whichever comes first WARNING Set the printer Power Switch to OFF and disconnect the power cable from the printer before cleaning the printer CAUTION Keep the Top Cover closed to avoid the possibility of detergent entering the printer WARNING As the print head becomes hot during printing allo...

Page 55: ...riage 1 and the area around it Clean and remove paper waste dirt dust and ribbon shreds The paper travel surface 2 1 2 CAUTION When you clean the interior of the printer with a vacuum cleaner do not attempt to clean any parts smaller than the suction nozzle Do not clean any interior working parts with the suction nozzle to avoid possible damage to the printer ...

Page 56: ... to Replace Ribbon position 10 and open the Top Cover CAUTION Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware Non Oki Original products may damage your printer s performance and invalidate your warranty WARNING Do not change the ribbon cartridge with the Power Switch set to ON WARNING The print head and area around it may be hot after printin...

Page 57: ...ssories 57 3 Move the carriage 1 to the cutout 2 for ribbon replacement position 4 Hold the ribbon cartridge 1 with your fingers pressing on its ribbon guide 2 and slope it up and out to remove it from the carriage 1 2 1 2 ...

Page 58: ...slope it up and out until it unlocks then remove it along the direction indicated by the arrows 6 Dispose of the cartridge in accordance with your local guidelines 7 Remove the new ribbon cartridge from its wrapping and note the position of the Ribbon Guide 1 Knob 2 and Pin 3 1 1 2 3 ...

Page 59: ...NOTE It may be easier to mount the ribbon cartridge in place if you align it with the topside of the grooves Also a slightly loose ribbon may make it easier to mount the ribbon cartridge 9 Hold the ribbon cartridge 1 with your fingers pressing on its ribbon guide 2 and slope it upward and inward along the guide rails until the ribbon guide 2 comes in line with the U slot at the top of the cartridg...

Page 60: ... 12 Set the Paper Thickness lever to match the paper being used See Setting the Paper Thickness lever on page 26 13 Set the printer Power Switch to ON CAUTION Do not turn the knob anticlockwise as the ribbon might jam Make sure that the ribbon is not twisted or damaged when it goes through the gap between the Print Head and the ribbon guide 1 ...

Page 61: ...tallation instructions are supplied with the accessories The Network Configuration Guide on the CD that accompanies the Network Interface card provides detailed configuration information for the OL7120e ACCESSORY ORDER INFORMATION ITEM LIFE ORDER NO Ribbon cartridge Black 4 million characters 43503601 ITEM ORDER NO RS 232C Serial Interface 09002351 OL7120e 100BASE TX 10BASE T Network Interface 011...

Page 62: ...b yes Direct line feed yes Duplication capability Continuous forms the original page 5 more pages total maximum paper thickness less than 0 36 mm Cut sheet the original page 5 more pages total maximum paper thickness less than 0 36 mm Feeding direction Feed forward Feed backward Feeding mode Friction feed mode front Pin tractor feed mode rear Continuous forms tape tail detection method Detected wh...

Page 63: ...pies 0 36 mm 0 014 in maximum 30 to 40 gsm standard Original plus 4 copies 0 36 mm 0 014 in maximum Multiple part paper should be fastened by spot pasting or crimping on both sides and should be free of wrinkles Original OKI cartridge ribbon Ink color Ribbon life Black 4 million characters Utility mode Print head life 200 million characters Dimensions 440 mm W x 210 mm H x 302 mm D with platen kno...

Page 64: ...precision 15 C 30 C 40 70 RH 20 C 60 C 0 95 RH When the printer is stored it should be in its original packaging with no moisture formation Standard usage Average power on time Average printing time 200 h month 50 h month text density on page 35 Noise level The acoustic noise of this product is less than 70 dB A as measured in accordance with EN ISO 7779 ITEM SPECIFICATION ...

Page 65: ...IX A REAR COVER REMOVAL If required the Rear Cover can be removed and refitted as described below REMOVAL 1 Remove the Rear Cover in the direction shown CAUTION When removing or refitting the Rear Cover take care not to apply excessive force ...

Page 66: ...Appendix A Rear Cover removal 66 REFITTING 1 Align the Rear Cover 1 with the protruding part of the printer Top Cover 2 and insert in the direction shown 1 2 ...

Page 67: ...rk 15 parallel 15 serial 15 USB 15 L loading paper continuous forms 20 cut sheet 18 M menu settings changing 33 confirming 32 initialising 40 list 33 N normal speed printing 42 P paper jams continuous forms 46 cut sheet 44 printer control panel 28 location 12 parts 9 test print 14 printing files 17 Q quiet printing 42 R ribbon changing 56 ordering 61 S setting paper thickness 26 specifications 62 ...

Page 68: ...ki ie Oki Data Corporation 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan Tel 81 3 5445 6158 Fax 81 3 5445 6189 http www okidata co jp Oki Data Singapore Pte Ltd 78 Shenton Way 09 01 Singapore 079120 Tel 65 221 3722 Fax 65 421 1688 http www okidata com sg Oki Systems Thailand Ltd 956 Udomvidhya Building 6th Floor Rama IV Rd Bangkok 10500 Thailand Tel 662 636 2535 Fax 662 636 2536 http www okisyst...

Page 69: ...Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel 44 0 208 219 2190 Fax 44 0 208 219 2199 www okiprintingsolutions com 07076701 iss1 ...

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