Scan Problems
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
Symptom
Point to check
Solution
Reference
Unable to scan. Is the machine
turned off?
Turn the machine on.
Is the cable
connected to the
machine?
Check the cable connections, and then connect the cables properly.
Is there any
damage to the
cable?
Change the cable.
-
Is the network
setting correct?
Set the network setting correctly.
Has any error
occurred?
Follow the on-screen instructions on the display screen of the machine.
Error Message
Search
transmissions
and receptions
are not
possible.
Did you connect
the LAN cable
after turning the
machine on?
Turn the machine off. Connect the LAN cable before turning the machine
on.
Is the E-mail
address of the
machine set?
Set the e-mail address of the machine.
Is the entered e-
mail address is
correct?
Enter the correct e-mail address.
Is the SMTP server
address correct?
Check the SMTP server setting.
Is the POP3 server
address correct?
Check the POP3 server setting.
Is the DNS server
address correct?
Check the DNS server setting.
Is another job in
progress?
Wait until the other job is complete.
-
Has any error
occurred?
Follow the on-screen instructions on the display screen of the machine.
Error Message
Search
The network
connection setting
is incorrect.
This machine cannot connect to a wired LAN and wireless LAN at the
same time. To connect to a wired network, set the network connection
to wired. To connect to a wireless network, set the network connection
to wireless.
Not connected to a
wireless access
point.
Check that the wireless access point power switch is turned on.
Check the wireless access point settings, and then perform the manual
settings or automatic settings.
Restart the wireless LAN function.
Press
(SETTING), and then select [Admin Setup] > [Network
Menu] > [Network Setup] > [Wireless Setting], and then select
[Wireless reconnection].
Files cannot be
saved in a
Is the FTP/CIFS
setting correct?
Check the profile settings.
522
Summary of Contents for MB472dn
Page 1: ...User s Manual MB472dn MB472dnw 2015 03 45822152EE02 ...
Page 25: ...Horizontal 24 ...
Page 29: ...28 ...
Page 42: ...41 ...
Page 68: ...Scanning Data to a Computer Scan to PC Registering a Computer That is Connected 67 ...
Page 150: ...6 Click Scan 7 Exit Windows FAX and Scan 149 ...
Page 170: ...169 ...
Page 181: ...180 ...
Page 190: ...189 ...
Page 198: ...197 ...
Page 209: ...5 Click Cancel Topics Printing with Registered Settings 208 ...
Page 213: ...4 Change other settings if necessary and then click Print Printing starts 212 ...
Page 225: ...6 Follow the on screen instructions to set detailed settings 7 Click Submit 224 ...
Page 233: ...232 ...
Page 248: ...Printing with Google Cloud Print 247 ...
Page 265: ...3 Select OKI MB472 from Printer 4 Set options 5 Click Print 264 ...
Page 283: ...Selecting from the Transmission History and Reception History 282 ...
Page 290: ...289 ...
Page 303: ...302 ...
Page 308: ...2 Enter a fax number Using Direct Entry 3 Select Enter and then press OK 307 ...
Page 328: ...12 To continue deleting another number repeat the procedure from step 9 327 ...
Page 342: ...9 Press START Transmission starts 341 ...
Page 364: ...Sending an Internet Fax 363 ...
Page 401: ...No Name 14 Facedown stacker 400 ...
Page 404: ...Basic Operations on the Operator Panel Names and Functions Entering Characters 403 ...
Page 409: ...408 ...
Page 438: ...437 ...
Page 495: ...15 Close the scanner unit 494 ...
Page 501: ...9 Close the top cover 10 Close the scanner unit 500 ...
Page 505: ...9 Close the top cover 10 Close the scanner unit 504 ...
Page 507: ...4 Open the scanner unit 5 Press the top cover open button 6 Open the top cover 506 ...
Page 508: ...7 Close the top cover 8 Close the scanner unit 507 ...
Page 534: ...533 ...
Page 563: ...562 ...
Page 570: ...569 ...
Page 576: ...575 ...
Page 609: ...Search Memo indicates the factory default setting 608 ...
Page 614: ...AirPrint AirPrint Enable Memo indicates the factory default setting 613 ...
Page 643: ...642 ...
Page 669: ...9 Click OK 668 ...
Page 704: ...Quitting Network Card Setup 1 Select Quit from the File menu of Network Card Setup 703 ...
Page 709: ...13 Restart the machine 708 ...
Page 712: ...711 ...
Page 734: ...733 ...
Page 738: ...737 ...
Page 752: ...751 ...
Page 755: ...5 Push the tray back into the machine 6 Close the tray 754 ...
Page 780: ...Side view Side view if the second tray unit is installed 779 ...
Page 786: ...19 Close the scanner unit 785 ...
Page 809: ...Topics Checking That Connection is Established Correctly 808 ...
Page 815: ...5 Insert the other end of the LAN cable into the hub 6 Turn the machine on 814 ...
Page 819: ...818 ...
Page 823: ...The IP address is set to this machine and this machine automatically restarts 822 ...
Page 826: ...The IP address is set to this machine and this machine automatically restarts 825 ...
Page 847: ...846 ...
Page 849: ...848 ...
Page 876: ...6 Click New Group 7 Register a group and then click OK 8 Click Save to device 875 ...
Page 888: ...13 Click Setup 14 Enter the administrator password of this machine and then click OK 887 ...
Page 891: ...13 Click Setup 14 Enter the administrator password of this machine and then click OK 890 ...
Page 920: ...Topics Registering a Destination Profile Using Scan to Shared Folder 919 ...
Page 961: ...12 Press until the top screen is displayed 960 ...
Page 963: ...14 Press until the top screen is displayed 962 ...
Page 974: ...973 ...
Page 982: ...The fax information is set to this machine 981 ...
Page 985: ...The fax information is set to this machine 984 ...
Page 991: ...990 ...
Page 994: ...993 ...
Page 1048: ...1047 ...
Page 1090: ...The IP address is set to this machine and this machine initializes the network settings 1089 ...
Page 1116: ...1115 ...
Page 1134: ...1133 ...
Page 1137: ......